why corporations will save the world (with help from creative agencies)
TRANSCRIPT
Is saving corporations
• Today Consumers buy into corporate
purpose, not just product.
• New competitors are more nimble, useful
and purpose driven.
• Campaigns leveraging culture without
purpose increasingly gets lost in the clutter.
"I’m not a black
person, but I am
deeply affected by
what’s going on,
and so will our
general society if
the American
promise, the
American dream,
the aspiration of
the country
is only available to
a select few,"
–– Howard Schultz
CEO Starbucks
89% of consumers
are likely to switch
brands to one
associated with a
cause, given
comparable price
and quality.
The result:
Starbucks became more humanised and like a human, it also makes mistakes…
…on a path to deeper and lasting consumer engagement.
Any organization built for success in the 20th
century is doomed for failure in the 21st
century.” – David Ross, Entrepreneur.
DisruptionInfo enabled digital corporations are out manoeuvring
industry old guard with social purpose and inherent
usefulness.
Electric
Cars
Collaborative
consumption
Shifting from brand communications at the end of a value
chain, to brand actions inherent in the corporate DNA.
Actions(not words)
2006 2014
We have been putting this theory to test for three years
with start-ups, NGOs and benefit corporations.
Practice makes perfect
We have been putting this theory to test for three years
with start-ups, NGOs and benefit corporations.
Practice makes perfect
“If you want to
make a billion
dollars, help a
billion people”
“To educate leaders and apply
exponential technologies to build
corporations that also address
humanity’s grand challenges.”
Partnership (for corporate change)
“If you want to
make a billion
dollars, help a
billion people”
“To educate leaders and apply
exponential technologies to build
corporations that also address
humanity’s grand challenges.”
Partnership (for corporate change)
“If you want to
make a billion
dollars, help a
billion people”
“To educate leaders and apply
exponential technologies to build
corporations that also address
humanity’s grand challenges.”
Partnership (for corporate change)
Future (ways of working)
• Organising around purpose and usefulness
• Brand acts “doing beats saying”
• Practice makes perfect: “Ready, Fire, Aim”
• Unconventional partnerships widen the pool of ideas
Future (ways of working)
• Organising around purpose and usefulness
• Brand acts “doing beats saying”
• Practice makes perfect: “Ready, Fire, Aim”
• Unconventional partnerships widen the pool of ideas
¾ consumers
• Asia-Pacific region
• Latin America
• the Middle East
• Africa
Pay more for products "from
companies that are committed
to positive social and
environmental impact," [
Nielsen]
Any brand• the funny one
• the emotional one
• the cute one
Can your brand be the useful one
serving the greater good?
• brand purpose
• brand positioning
• activations, content, brand campaigns
PUT "GOOD" CENTRAL TO THE STORY
• FROM: 5k CSR budget >
• TO: 3M brand campaign budget
And it works“Our brands that most engage with our sustainability
and social purpose plan are growing 10% faster than
those who aren’t.”
–––Keith Weed, Unilever
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
CONSUMER:
• align with my
values
• cash, loyalty,
advocacy
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
CONSUMER:
• align with my
values
• cash, loyalty,
advocacy
CORPORATION:
• Profit & reputation
• MORE GOOD
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
CONSUMER:
• align with my
values
• cash, loyalty,
advocacy
CORPORATION:
• Profit & reputation
• MORE GOOD
COMPETITORS
• Play catch up
• Raise the bar GOOD
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
CONSUMER:
• align with my
values
• cash, loyalty,
advocacy
CORPORATION:
• Profit & reputation
• MORE GOOD
CATEGORY:
• new norm
• New, boutique
brands
COMPETITORS
• Play catch up
• Raise the bar GOOD
BRAND:
• re-aligns purpose
• support organic farmers
YOUR CAMPAIGN:
• coolest new band,
partner
• CTA
CONSUMER:
• align with my
values
• cash, loyalty,
advocacy
CORPORATION:
• Profit & reputation
• MORE GOOD
CATEGORY:
• new norm
• New, boutique
brands
COMPETITORS
• Play catch up
• Raise the bar GOOD
RACE FOR GOOD
CULTURE:Problem: Parody in culture without purpose gets lost in the clutter
Solution: Tell stories that make a difference in culture, and don’t just recycle it
FUTUREProblem: New competitors are more useful and purpose driven
Solution: Determine new ways of working with brands that create opportunities for
good
GOODProblem: Today’s consumers are buying corporate purpose, not just products
Solution: Creating good campaigns differentiates your brand while aligning with
consumer values
As Advertisers, we have the power to create a race for good
summary…
CULTURE:Problem: Parody in culture without purpose gets lost in the clutter
Solution: Tell stories that make a difference in culture, and don’t just recycle it
FUTUREProblem: New competitors are more useful and purpose driven
Solution: Determine new ways of working with brands that create opportunities for
good
GOODProblem: Today’s consumers are buying corporate purpose, not just products
Solution: Creating good campaigns differentiates your brand while aligning with
consumer values
As Advertisers, we have the power to create a race for good
summary…
CULTURE:Problem: Parody in culture without purpose gets lost in the clutter
Solution: Tell stories that make a difference in culture, and don’t just recycle it
FUTUREProblem: New competitors are more useful and purpose driven
Solution: Determine new ways of working with brands that create opportunities for
good
GOODProblem: Today’s consumers are buying corporate purpose, not just products
Solution: Creating good campaigns differentiates your brand while aligning with
consumer values
As Advertisers, we have the power to create a race for good
summary…
CULTURE:Problem: Parody in culture without purpose gets lost in the clutter
Solution: Tell stories that make a difference in culture, and don’t just recycle it
FUTUREProblem: New competitors are more useful and purpose driven
Solution: Determine new ways of working with brands that create opportunities for
good
GOODProblem: Today’s consumers are buying corporate purpose, not just products
Solution: Creating good campaigns differentiates your brand while aligning with
consumer values
As Advertisers, we have the power to create a race for good
summary…
The FUTURE of advertising is about making
a CULTURE around GOOD.