why every bank needs a mobile workplace strategy
TRANSCRIPT
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P R E S E N T E D B Y :
S H A R L Y N L A U B Y , S P H R , C P L P
J U L I E T R E N T , E S Q .
Why Every Bank Needs a Mobile Workplace Strategy
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Today’s Session
Understand the growing trend of mobile technology in the workplace
Learn the key components to developing a mobile workplace strategy
Share resources from other companies using mobile technology to drive business results
Understand the potential liabilities of employees’ use of mobile technology and how to mitigate those risks
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M O B I L E W E B T R A F F I C W I L L
S U R P A S S P C T R A F F I C B Y 2 0 1 3 .
- G O O G L E
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Trends in Mobile Technology
• 5.3 Billion• In the US, 25% are mobile only• In China, the number is 30%• In India, it’s 59%• And in Egypt, it’s 70%
• 85% of phones access the Web• 8 Trillion text messages will be sent in 2011• Mobile web usages exceeds mobile apps• mCommerce is huge
• 91% of retailers have a mobile sales strategy in place• US - $6B by end of 2011, $31B by 2016• eBay had $2B in sales via mobile
Source: mobiThinking,
- July 2011
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Consideration #1 – Work Rules
Schedules and working hours
Fair Labor Standards Act (FLSA)
Voluntary and involuntary participation
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Consideration #2 - Equipment
Ownership of equipment (i.e. BYO)
Compatibility
Insurance
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Consideration #3 - Expenses
Reimbursable and non-reimbursable
Hardware
Routers, phone lines
Software
Programs, downloads, apps
Access
WiFi, aircards
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Consideration #4 - Security
Location, location, location
Coffee shops, airports, etc.
Differentiation of work
Security sensitive versus non-sensitive
Passwords
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Consideration #5 - Documentation
Purpose of the program
Alignment with other company policies
Participant agreements
Termination provisions
Of the person
Of the program
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The 5 Considerations
1. Work Rules
2. Equipment
3. Expenses
4. Security
5. Documentation
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Final Thoughts
Realize Mobile isn’t Going Away
Align Mobile with Existing Policies
Train Your Employees
Adapt with New Trends and Technologies
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Additional Resources
Managing the Mobile Workforce
David Clemons and Michael Kroth, Ph.D.
Mashable
http://mashable.com
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Thank You!
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