why great workplaces are built on connection
DESCRIPTION
Why we're driven to connect with others at workTRANSCRIPT
The Social Animal
at work Photo credit: Joao_Trindade (CC)
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Humans are
social animals
Photo credit: D Sharon Prui8 (CC)
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Evolution has given us the ability to ‘catch’
emotions
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Try the next 3 slides in full screen…
5 Photo credit: Dietmar Temps (CC)
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7 Photo credit: rolands.lakis (CC)
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9 Photo credit: Pink Sherbet Photography (CC)
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We don’t see these emotions,
We feel
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A happy
face
triggers
happy feelings in your brain
Photo credit: everyone's idle (CC)
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A scared
face
triggers scared feelings in your brain
Photo credit: everyone's idle (CC)
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WHY?
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We react to the scared face without thinking
Like when you see this guy running towards you…
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Life or
Death Photo credit: Mansir Petrie (CC)
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Our ability to connect with others drives our ability to succeed as a
species
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From birth, we’re hardwired to seek out connection to others
Photo credit: foshydog (CC)
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In the savannah…
Larger groups increase odds of survival
Photo credit: Julien Lagarde (CC)
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x Monkeys Apes 100
80 60
40
20
10 8 6 4
2
1 1 2 3 4 5 6
x x
x
x x x x
x
x x x
x
x
x
x
x x x
x x
Neocortex Ratio
Mea
n G
roup
Siz
e
Source: Dunbar (1992)
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x Monkeys Apes 100
80 60
40
20
10 8 6 4
2
1 1 2 3 4 5 6
x x
x
x x x x
x
x x x
x
x
x
x
x x x
x x
Neocortex Ratio
Mea
n G
roup
Siz
e
Source: Dunbar (1992)
Larger social groups
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x Monkeys Apes 100
80 60
40
20
10 8 6 4
2
1 1 2 3 4 5 6
x x
x
x x x x
x
x x x
x
x
x
x
x x x
x x
Neocortex Ratio
Mea
n G
roup
Siz
e
Source: Dunbar (1992)
Bigger brains
Larger social groups
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Your CONNECTIONS
define:
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How you feel
Source: Christakis and Fowler (2009)
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How you feel What you know
Source: Christakis and Fowler (2009)
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How you feel What you know
Whom you marry
Source: Christakis and Fowler (2009)
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How you feel What you know
Whom you marry Whether you fall ill
Source: Christakis and Fowler (2009)
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How you feel What you know
Whom you marry Whether you fall ill
How much money you make
Source: Christakis and Fowler (2009)
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How you feel What you know
Whom you marry Whether you fall ill
How much money you make How you vote
Source: Christakis and Fowler (2009)
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The relationships we form
Define Our Lives
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Work is no different
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“I won’t give you a loan myself; but I will walk arm-in-arm with you
across the floor of the stock exchange, and soon you
will have lenders to spare” - BARON DE ROTHSCHILD
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Example 1:
FINDING INFORMATION
Knowledge workers are roughly five times as likely to turn to a
person for information as to an impersonal source (such as a
database or a file cabinet) - Tom Allen, MIT
Photo credit: moominsean (CC)
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Example 2:
POWER IN THE ORGANISATION
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0%
10%
20%
30%
40%
50%
Formal role in organisation
Centrality in informal network
Accurate perception of informal network
Where does ‘power’ come from?
Source: Kilduff & Krackhardt (2008)
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Example 3:
PERFORMANCE REVIEWS
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Average number of mutual contacts linking the reviewed employee with
reviewers
Employee re
puta:o
n correla:
on, this
year to
next
More mutual contacts
Source: Burt (2007)
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Average number of mutual contacts linking the reviewed employee with
reviewers
Employee re
puta:o
n correla:
on, this
year to
next
More mutual contacts
Higher year on year
performance correlation
Source: Burt (2007)
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How Intrascope
can help…
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How we can help: Training
• In-house training and workshop delivery • Delivery of executive seminars and full workshops in-house • Adaptable to any critical issues or opportunities facing your organisation
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How we can help: Consulting
• Consulting • Assistance with analytics and application across your organisation • Planning and execution support
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How we can help: Tools and support
• Tools and support • Surveys and integrated email analytics • Ready to deploy software to map relationships and draw insight
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