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The Surrey Business School www.surrey.ac.uk/sbs Why sampling matters Prof. Mark NK Saunders

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The Surrey Business School www.surrey.ac.uk/sbs

Why sampling

matters

Prof. Mark NK Saunders

The Surrey Business School www.surrey.ac.uk/sbs

Learning outcomes… You will…

q be aware of the relationship between research question, population, the sample selected and the implications of sample size.

q understand the implications of using different probability and non-probability sampling techniques and the need to combine techniques within a research project.

q be able to explain sample selection precisely in their method.and justify their selection for their own research project.

q have the opportunity to ask questions

The Surrey Business School www.surrey.ac.uk/sbs

Aldi’s “Like Aldi… like the price” campaign

What is the population? a)  Supermarket

customers b)  Aldi customers c)  Special K

likers? d)  Special K

likers who shop at Aldi

e)  Other? Source:http://www.likealdi.co.uk/home/

The Surrey Business School www.surrey.ac.uk/sbs

Population, sample and individual case

q But what characteristics do these “Special K likers” have? Are they an entire population or a sample?

q How was the population actually defined?

Special K likers

Population (179)

Individual case or element

Benefit likers

Sample (72%=129)

The Surrey Business School www.surrey.ac.uk/sbs

Sampling questions from Aldi

q How has the population from which the sample is selected been defined?

q Why has the population been defined in this way? q What are the population’s characteristics? q How does the population relate to the research question

being addressed? q How was the sample selected? q What technique(s) were used to select the sample? q What are the implications of the technique(s) for the

characteristics of the sample?

The Surrey Business School www.surrey.ac.uk/sbs

Yves St Laurent’s skin cream

“A small test of 50 women found

almost nine out of 10 of them said their skin looked more luminous after using it, while 72 per cent said fine lines appeared less visible.”

The Surrey Business School www.surrey.ac.uk/sbs

Yet the total population of women in UK is 31.4 million (Source: 2011 Census)

Probability sampling -and sample size?

Sample size for 95% confidence level with 5% margin of error

0

50

100

150

200

250

300

350

0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000Total Population

Sam

ple

size

The problem of making statistical inferences from a small probability sample

population 5% 2% 1,000,000 384 2395

10,000,000 384 2400 34,100,000 384 2401

The Surrey Business School www.surrey.ac.uk/sbs

Additional sampling questions from YSL q Was a probability sample (or a quota sample)

used? (need to use such sampling techniques to make statistical estimates)

q Which precise sampling technique was used to select the sample, and what were the implications for the nature of the sample?

Assuming a sample of 50, a confidence level of 95% and a population of 34.1 million this gives a 14% margin of error:

somewhere between 58% and 86% said ‘fine lines appeared less visible’…

q What are the implications of sample size for utility of findings?

The Surrey Business School www.surrey.ac.uk/sbs

Sampling matters!

q Total population (and its characteristics) must be defined in relation to the research question to be answered

q Relationship between total population and sample selection technique (probability or non-probability) impact on research question that can be answered

q Selection of appropriate probability and/or non probability sample selection techniques depends on the research question being answered, but which should be used when?

q Sample size is important, but how many?

The Surrey Business School www.surrey.ac.uk/sbs

A true story …

The Surrey Business School www.surrey.ac.uk/sbs

How to manage your career: the Guildford Study

q Possible implied research question: How have people managed their careers in order to be successful?

Guildford

The Surrey Business School www.surrey.ac.uk/sbs

Data collected by …

q Catching commuter train from Guildford to London

q 2nd class ticket q 5 weeks – Monday to Friday q  Interviewing 5 people on average

each journey

Unclear regarding: q Time of year q How selecting respondents

The Surrey Business School www.surrey.ac.uk/sbs

Characteristics of population from which sample drawn

q Catching commuter train (commuters?) q Living near Portsmouth – Guildford –

London line

q Working in London

q Working “9 to 5”

What else?

The Surrey Business School www.surrey.ac.uk/sbs

Representativeness To what extent does the sample represent exactly

the population from which it is drawn?

q Problems …

Total population unknown

Sampling frame unknown

Only c.125 interviews

q Must have used non-probability sampling

Non-probability sample: where the chance of each case being selected is not known Probability sample: where the chance of each case being selected is known and not zero

The Surrey Business School www.surrey.ac.uk/sbs

Generalisability How the way in which the sample is drawn affects the

extent to which the findings can be applied (generalised) or other settings

Sample from: q Commuters q Living south of London q Unlikely to be senior

managers q Working “9 to 5” q Unlikely to be employed

in manufacturing

Research Question q People q Living anywhere q With a career q Doing any type of job

The Surrey Business School www.surrey.ac.uk/sbs

Unclear how non-probability sample was drawn

Sampling

Probability Non-probability

Volunteer Haphazard

Snowball

Self selection Convenience

Heterogeneous purposive

Homogeneous purposive

Critical case purposive

Typical case

purposive Theoretical

Purposive

Extreme case

purposive

Quota

Quota

Different non-probability techniques

have differing implications

The Surrey Business School www.surrey.ac.uk/sbs

Non probability sampling –what sample size? q REMEMBER –making generalisations to theory not about

a population (except with quota samples) q Sample size depends upon research question and

objectives… J what need to find out J what will be useful J what is credible J what can be done within available resources

Continue until reach data saturation

The Surrey Business School www.surrey.ac.uk/sbs

Non-probability sample size ...more detail

Author Nature of study Size Bertaux (1981) Qualitative 15 Kvale and Brinkmann (2009) Interviews 5-25 Bernard (2000); Morse (1994) Ethnographic 35 - 36 Creswell (1998); Morse (1994) Grounded theory 20 - 35

Creswell (1998); Morse (1994) Phenomenological 5 - 25

Guest et al. (2006); Kuzel (1992); Romney, Batchelder and Weller (1986)

Considering a homogenous population

4 – 12

Kuzel (1992); Creswell (2007) Considering a heterogeneous population

12 - 30

Source: Saunders (2012)

The Surrey Business School www.surrey.ac.uk/sbs

Different probability sampling techniques also have different implications (given know total population)

Systematic Stratified random

Cluster Simple random

Multi-stage

Sampling

Probability

The Surrey Business School www.surrey.ac.uk/sbs

What are

What are the sampling issues?

The Surrey Business School www.surrey.ac.uk/sbs

More detail In February 2011 the UK’s Outdoor Media Centre launched its ‘Hall of Fame’ competition to identify the 100 best advertising posters of all time. Working with the History of Advertising Trust, they generated a list of 500 posters. This was reduced to a shortlist of 228 posters by a committee of media and creative experts together with the editor of weekly magazine - Campaign. These were displayed on a dedicated website www.outdoorhalloffame.co.uk. Creative agencies, media planners, advertisers, media owners and the general public were invited in an article in Campaign to go to the web site, view the advertising campaigns and cast their votes for what they considered to be the best outdoor posters. Each person was able to cast a total of ten votes, the best advertisements being “chosen after more than 10,000 reader votes”.

The Surrey Business School www.surrey.ac.uk/sbs

Sample selection mattered!

1 2

3

4

5

6 7

8

The Surrey Business School www.surrey.ac.uk/sbs

Sample selection … realities in management research

REALITIES q  Don’t always have sampling frame q  Sampling frame often restricted q  Difficult to show sample truly random

CONSEQUENCES q  Population assumed itself to be a random sample from larger population or q  Inferences (including statistical) confined to actual population from which sample drawn –can’t generalise statistically q  May not be able to answer certain questions… rephrase the question!

Ideally generalise to the theoretical population of managers in UK & Eire

Can gain access to study population of managers taking PG courses at a University

Using the sampling frame of their email addresses

Sample comprises those who respond

The Surrey Business School www.surrey.ac.uk/sbs

Sampling matters…. remember:

q Statistical representativeness requires probability sampling

q Probability sampling requires a sampling frame q Relatively large sample sizes are needed for

statistical representativeness, but beware of effect size

q Generalisability requirements necessitate careful thought at the sample selection stage

q Choice of sample always has implications for the Research Question that can be answered and the data collection technique(s) used

The Surrey Business School www.surrey.ac.uk/sbs

References (1)

J  American Association for Public Opinion Research (2008) Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys (5th edition) Lenexa, KA: AAPOR

J  Baruch Y and Holtom BC (2008) Survey response rate levels and trends in organizational research Human Relations 6.8 1139-60.

J  Ellis PD (2010) The essential guide to effect sizes Cambridge: Cambridge University Press

J  Groves, R.M., Dillman, D.A., Eltinge, J.L. and Little, R.J.A. (eds.) (2001) Survey Non-response. New York: John Wiley.

J  Guest, G., Bunce, A. and Johnson, L. (2006). How man y interviews are enough? An experiment with data saturation and validity. Field Methods. Vol. 18, No. 1, pp. 59-82

J  Highhouse S and Gillespie JZ (2009) ‘Do samples really matter that much?’ In CE Lance and RJ Vandenberg (Eds) Statistical and Methodological Myths and Urban Legends New York: Routledge 247-66

The Surrey Business School www.surrey.ac.uk/sbs

References (2) J  Huck S.W. (2009) Statistical Misconceptions New York: Routledge,

Chapter 6 J  Neuman, W.L. (2000) Social Research Methods. 2nd edn. London:

Allyn and Bacon. J  Patton, M.Q. (2002) Qualitative Research and Evaluation Methods. 3rd

edn. Thousand Oaks, CA: Sage, Ch.5 J  Rogelberg SG and Stanton JM (2007) Introduction: Understanding and

dealing with organizational survey non-response Organizational Research Methods 10.2 195-209

J  Saunders, M.N.K., Lewis, P. and Thornhill, A. (2012) Research Methods for Business Students. 6th edn. Harlow: Pearson, Ch.7.

J  Saunders M.N.K. (2012) ‘Choosing research participants’ In G Symon and C Cassell (Eds) The Practice of Qualitative Organizational Research: Core Methods and Current Challenges.London: Sage 37-55