© 2013 Skillsoft Ireland Limited

© 2013 Skillsoft Ireland Limited

Introducing SkillsoftA Smart Answer to the Global Talent Crisis

1

© 2013 Skillsoft Ireland Limited 2

Why Skillsoft? Skillsoft delivers an unparalleled learning experience with a track record for business outcomes.

Agenda

© 2013 Skillsoft Ireland Limited

Why Skillsoft?

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Pillars of capability

Self-paced elearning

Digital books & summaries

Simulations Videos Virtual classes Localizations Certifications Continuing ed

programs Blended learning Mobile learning

CONTENT Program

development Blended design Technical planning Marketing Administration Reporting Mentoring Custom

development Outsourcing

services Third party LMS

integration

SERVICES Elearning pioneer Social learning

innovator Certified expert

instructors and mentors

Global presence SaaS/hosting Proven ROI

methodology

EXPERIENCE

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Why Skillsoft?

Skillsoft solutions and expertise help our customers deliver meaningful business results

Depth & Breadth: comprehensive elearning portfolio

Expertise: numerous and tenured client facing experts

Market Leadership: 6,000+ customers, 19 million+ end-

users

Innovation: $40-50m R&D invested annually

Flexibility: adaptable offerings and business terms

Thought Leadership: best of breed without aggregation

Quality: repeatedly recognized and awarded

Global Reach: present in 58 countries, support for 19

languages

Customer Service: extremely high loyalty, year after year

Results: proven track record for business impact and ROI

A pioneer in the field of learning with a long

history of innovation. We provide cloud-based

learning solutions for our customers

worldwide, who range from global enterprises, government, education to mid-sized and small

businesses.

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2013

2012

2011

2010

2009

2008

2007

2005

2003

2002

1999

1998

inGenius, Skillsoft Leadership Advantage

Tablet-ready 1-hour business Courses, IT Performance Support Video, Skillsoft Professional

Advantage, IT expert elearning design

Skillport 8, Skillsoft Sales Advantage, virtual labs, enhanced compliance offerings

Live Learning, German & Spanish Books

Skillport 7.0, 1 hour business courses, leadership videos

First generation business courses, job aids, role plays, IT and desktop courses

508 Accessibility, localized courses, AICC Certification, Books24x7 collections

OLSA, legal compliance courses, Well-BeingEssentials, KnowledgeCenters

Skillsoft founded

Search & Learn, learning programs, ILT module, credentialing, ES&H courses

Skillsoft’s history of innovation

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Skillsoft customer satisfaction results

97% of customers recommend Skillsoft

Based on scientific survey conducted by an independent research firm, TNS, the world’s largest custom research company

548 Skillsoft customers participated in the latest survey Skillsoft exceeds industry averages in all areas

2008 2009 2010 2011 2012

Ease of doing business 94% 96% 96% 98% 97%

Likely to recommend 93% 97% 98% 97% 97%

Customer service 93% 96% 95% 96% 96%

Product quality 94% 96% 97% 98% 97%

Likely to purchase again 93% 92% 97% 95% 96%

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Skillsoft moves the needle

Emplo

yee

Satisf

actio

n

Custo

mer

Sat

isfac

tion

Quality

Incr

easin

g Sale

s

Produ

ctivit

y

Decre

ased

Cyc

le Tim

e

Decre

ased

Cos

ts

Decre

ased

Risk

0%

2%

4%

6%

8%

10%

12%11%

10%

9%

8% 8% 8% 8%

7%

Skillsoft’s Business Impact Estimates

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1. Skillsoft impacts critical areas of business performance.

2. Skillsoft delivers remarkable outcomes.

3. Skillsoft is applied on the job at a higher rate.

4. Benefits of Skillsoft learning span across industries.

Our study revealed four key findings that make Skillsoft a solid solution to talent gap problem:

Challenge the Status Quo With a Smarter Approach to the Global Talent Crisis

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Scrap learning: that which is successfully delivered but not applied on the job (OTJ) The cost of learning that goes unused and fails to meet the

expectations for improved performance.

Industry experts estimate the average scrap learning rate is between 55% and 80%*. More than half of the investment in learning delivery isn’t being

transferred into the workplace.

*The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, Second Edition by Calhoun Wick and Roy Pollock

Learning programs are not the same

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A Skillsoft learning program has the least amount of scrap learning in the industry – under 14%

What is hidden is the cost of lost performance which is many times greater than the cost of scrap learning?

Lost performance is the loss in productivity, time, revenue and customers due to lack of transfer of learning into the workplace

Less waste + higher transference = Skillsoft

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86% of Skillsoft learners were able to apply what they learned within 6 weeks of the training

Excellent transference on the job

1 week 2-4 weeks 5-6 weeks I haven’t applied what I learned yet, but plan to in

the future.

I don’t expect to use the knowledge/skills gained

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

50.2%

24.8%

11.3% 11.8%

1.9%

I was able to apply training within:

Moving the Needle: How Skillsoft Impacts Performance of Individuals and Organizations; 2011

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A five-stage framework that maps the path to learning maturity for an organization and its programs

Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage

Provides sound strategies that increase the overall performance of learners and teams and accelerate business results

The Skillsoft Learning Growth Model™

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Skillsoft Learning Growth Model™

Supplement

Elearning is introduced to address scalability challenges and reduce costs, adoption is ad-hoc

Stage 1

Targeted

Targeted learning begins to support specific initiatives and job roles

Stage 2

Strategic

Learning is aligned to strategic business objectives and begins to connect to talent management

Stage 3

Integrated

Elearning is woven into the workflow, accelerating business impact and organizational agility

Stage 4

Optimized

Learning adoption is ubiquitous and has become a core competitive advantage

Stage 5

Implementation Phase

Transformation Phase

Expansion Phase

Where do you want

to be?

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Skillsoft contributes to customer success

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Accolades for Skillsoft

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Customer quotes

“The only way you’re going to change behaviors, truly change behaviors, is if you change belief systems. And that’s what happened. Belief systems were changed.”

Alan Kather, Former Vice President of Talent Management and Unisys University (on utilizing Skillsoft assets)

“We’ve tied Skillsoft to these career growth programs. When someone thinks of career growth, we want them to consider Skillsoft.

Greg Frazer, Senior Training Specialist, Leadership & Organization Effectiveness, Juniper Networks

“As a result of taking Skillsoft courses, I have improved my ability to listen and communicate, therefore enabling me to attract and hire the best and the brightest.”

John Cervantes, Recruiting Team Leader for Carrington Mortgage Services, Mortgage Lending Division

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Analyst quotes

"Learning and development programs are no longer an optional part of business. Organizations understand that in order to be successful, they need to invest time and money into the development of their workforce, including the technology to deliver learning and training."

Mike Green, Manager of ASTD Research

“Skillsoft is a leader in providing companies the e-learning tools and learning strategies to facilitate rapid business growth, fill critical talent gaps and help align activities with business goals.”

Josh Bersin, President of Bersin by Deloitte

"Aberdeen's research has shown that video is a fast-growing segment in the world of learning, and an extremely useful part of best-in-class development practices. Skillsoft's IT and Desktop Video collections allow individuals to know how to do something they didn't know five minutes ago – the ultimate goal for just-in-time learning,“

Mollie Lombardi, Vice President and Principal Analyst, Human Capital Management for Aberdeen Group

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Elearning! Magazine Awards Best Social Learning Tool: 2011

Best Learning Management System: 2010

Best Leadership Development Program: 2010, 2012

Best IT Content: 2008, 2009, 2010, 2011, 2012

Best Soft Skills Content: 2008

Best Compliance Content: 2008, 2010

TrainingIndustry.com Top 20 Learning Portal Companies: 2010, 2011, 2012

Top 20 IT Training Companies: 2008, 2009, 2010, 2012

Top 20 Content Development Companies: 2012

Top 20 Training Outsourcing Companies: 2012

Top 20 Leadership Training Companies: 2012, 2013

Top 20 Workforce Development Providers: 2012

Chief Learning Officer Gold Winner, Learning in Practice Awards, Excellence in Social Learning:

2012

Recent Skillsoft awards

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Brandon Hall Research Bronze Medal in Best Advance in Social Learning

Technology: 2010 Gold Medal for Best Advance in Technology for

Virtual-Classroom Training: 2009 Silver for Best Advance in Learning Management

Technology: 2012

Cisco Awards Quality Distinction Award: 2010 Gold: 2009

LearnX Asia Pacific Awards Performance – Sales New Hire Training: 2013 Best eLearning Design – Interactive Scenario: 2012 Best Training Provider: 2009, 2010 & 2011

Recent Skillsoft awards

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Military Training Technology Magazine MT2 Top Training and Simulation Company:

2008

The Stevie Awards Gold Stevie Winner, Sales Department of the

Year - Public Services & Education: 2012

Workforce Management Training Providers Hot List, 2012, 2013

Recent Skillsoft awards

© 2013 Skillsoft Ireland Limited

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