why utilities should seek excellence michael j. hyland, pe vp – engineering services american...
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Why Utilities Should Seek Excellence
Michael J. Hyland, PEVP – Engineering ServicesAmerican Public Power Association
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• Be a yardstick of quality. Some people aren't used to an environment where excellence is expected. Steve Jobs
• Excellence is a process that should occupy all our days.Ted W. Engstrom
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Reliable Public Power Provider
• Starting our 7th Cycle– Surpassed all of our expectations– 176 RP3 recognized systems
• Idea for RP3– John Humphries – Princeton, KY– Quality vs. Reliable/Safe
• Piloted 5 systems in 2003/04
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Why Participate in Peer Benchmarking?
RP3 is a utility operational “self-check” RP3 provides public power benchmarking Achieving an RP3 level gives public
power utilities a tool for marketing what we do best within our communities
RP3 application results provide a structured framework for sustaining or improving a reliable electric system
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Focusing on Results
Planning
Customers
Employees
SafetyOfficers
OperationsStaff
Finance
BoardCommission
Council
UtilityManagement
Engineers
EconomicDevelopment
RP3
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RP3 Program Criteria
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RP3 Review Panel• 2 Large
• 2 Medium
• 2 Small
• 1 JAA/SA
• 3 T&D
• 3 Safety
• 2 HR
• 3 Sys Plan
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Missouri Very Active in RP3
• Bill Bach – Popular Bluffs– Chair of the System Planning Committee
• Mike Conyers – MPUA– Chair of the Safety Committee
• Brent McKinney – Springfield– Chair of T&D Committee– Chair of System Planning Committee– Will serve as Reliability Representative
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Missouri RP3 MembersCarthage Water & Electric Plant Carthage 5th Cycle
City of Jackson Jackson 5th CycleCity of Kirkwood, Kirkwood Electric Kirkwood 5th Cycle
City Utilities of Springfield Springfield 5th CycleColumbia Water and Light Department Columbia 5th Cycle
Independence Power & Light Independence 6th Cycle
Marshall Municipal Utilities Marshall 6th Cycle
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Earning Your RP3 Designation
• Gold Level – for the utility that meets 80 percent of the RP3 program criteria.
• Platinum Level – for the utility that meets 90 percent of the RP3 program criteria.
• Diamond Level – for the utility that meets 100 percent of the RP3 program criteria.
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RP3 - Applications
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Reliability
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Reliability Indicesand use
Benchmarking
Mutual Aid
Disaster Planning
NERC Standards - Physical / Cyber
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Safety
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Safety Manual Use & adoption
Work PracticesMeetings, OSHA Training, AED’s, etc
Disaster Drills
Benchmarking
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Safety Data
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Comparison of all systems
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Compare by size
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Compare region to region
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Measuring Safety Culture?
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WorkForceDevelopment
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Networking
Continuing Education
Succession Planning
Recruitment
IDP’s
Committee Participation
Workforce Development
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System Improvement
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Research & Development
Power Supply
System Planning
Energy Conservation & DSM
System Betterment
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DEED - R&D• DEED – created in 1980
– 100 Members– Less than $100 K year
• DEED – 2010/11 – $669,600 awarded for 35 new projects– 22 projects completed– 62% of grant applications received funding– DEED earned a national Associations
Advance America Award
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DEED Growth
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Missouri
1. DEED Membership Survey - Please respond by Sept. 30.
2. DEED Student Research Grant/Internship Applications due October 15, 2011. Put a student to work at your utility. DEED pays for the student and the utility obtains a free temporary employee.
3. Apply in 2012 for a grant if you are doing a cool project.
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Benefits of Becoming an RP3 Designated Provider
• Recognition – both utility and JAA or SA– National and Local Media
• RP3 Award Plaques. • Access / Use of the RP3 Logo
– Use the logo on utility bills, vehicles, business cards, Web site, etc.
• Insurance/Workman’s Comp rates.• Bond Ratings – NES example• Take advantage of what UAMPS and others
already offer.
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Overall RP3 scoring
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Why Participate in RP3?
Achieving an RP3 level gives you a tool for marketing what you do best within your community
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Why Participate in RP3?
Helps MPUA and APPA support you on a state, regional and national level.
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Applying for RP3 Status
1. RP3 DEADLINE is September 30, 2011.
2. Applications and Procedure Manual are available for download in Word or PDF at www.PublicPower.org/RP3
3. Hard copy application packets are available by contacting [email protected]
4. Questions can be addressed to [email protected] or the Engineering Services Department at 202-467-2900 or your peers.
5. Schedule a one-on-one webinar or conference call.
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• Perfection is not attainable. But if we chase perfection, we can catch excellence. ~Vince Lombardi
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Michael J. Hyland
Sr. Vice President, Engineering Services
American Public Power Association
(202) 467–2986