why waterplay 2011
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w w w . w a t e r p l a y . c o m
2011
WHYW
ATERPLAY?
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TABLE OF CONTENTSOur Philosophy ......................... ........................... ............................ ........................... ........................... . 3Our Credentials.............................. ........................... ........................... ........................... ........................ 3Our Project Support & Customer Service Advantage ..................... ........................... ........................... .. 4Our Commitment to Quality, Safety and Accessibility ......................... ........................... ........................ 5Important Design Considerations ....................... ........................... ........................... ........................... .. 6
Age Appropriate Activities: ................................................................................................................... 6Drainage: .............................................................................................................................................. 7Flexibility: .............................................................................................................................................. 7
Our Comprehensive Product Offering ..... ......................... ........................... ............................ ............... 8Aquatic play features: .......................................................................................................................... 8Slide Activity Centres: .......................................................................................................................... 8Urban Water Features:......................................................................................................................... 9Custom Themes, Graphics and Colour Options: ................................................................................ 9Water Management Systems: .......................................................................................................... 11
Our Warranty ....................................................................................................................................... 12Our Environmental Conscience ....................... ........................... ........................... ........................... ... 12
Design Features: ............................................................................................................................... 12Materials: ........................................................................................................................................... 13
Business Practices and Processes: ................................................................................................. 13
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OUR PHILOSOPHYWaterplays commitment is to deliver you the worlds most innovative and fun play solutions and
services. When you work with us, you are working with a team of professionals that you can count on
to deliver the products and services you need to get the job done; not just during the pre-sales cycle
but throughout the installation, grand opening and beyond. Our focus is on helping you realize your
dreams through superior designs and service.
Dream.You have a vision. A vision of a thriving water play area. We know that designing sustainablepublic spaces to reflect the identity of the community, promote healthy living and stimulate active
participation can be a daunting task. Your dreams are big but how do they become a reality? By
partnering with experienced companies like Waterplay.
Design.Your time is valuable. We can make your job easier through the use of our online designtools and experienced team of service professionals, giving you the power to bring your creative
visions to life. Waterplay offers the greatest breadth of solutions to support the most demanding of
designs. Our commitment to excellence shines through in every aspect of our service, support,
product design and manufacturing process.
Deliver.You need a partner you can count on. No matter how fabulous the facility design or chosenfeatures, if it doesnt arrive on time and in superior condition, you are back to square one. But the
ability to deliver is not simply about shipping; it means delivering service, quality, safety, warranty
and ultimately satisfaction. Once you have received your Waterplay products on site, our job is not
done. Our customer service continues; whether its one month after completion or 15 years and
beyond, if you have questions our Project Support team is ready and willing to help.
Solutions. Solutions come in many forms. From service and experience to product quality andselection. We are pleased to house the largest scope of water play area and related products. We
offer a wide array of classic spray features, unique aquatic play features, urban water features, water
management systems, slide activity centres, shade sails and even aquatic fitness equipment. No
matter what your application or needs, Waterplay can be your answer.
OUR CREDENTIALSSelecting a potential business partner is no different than hiring a new employee; you likely want to
start by reviewing their qualifications, experience and personality to assess their ability to address
your requirements and work well with your team.
Waterplays corporate philosophy, as described above, can be summed up by saying that we strive to
deliver our clients the greatest breadth of solutions supported by the best service and support in the
industry. Our experience, qualifications and people are what allow us to stand behind this
philosophy.
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Specifically, Waterplay has:
been designing aquatic play features since 1987; longer than any other supplier in theindustry;
installed features in over 2400 facilities worldwide; in-house manufacturing and design teams that work closely with sales, marketing and
project support on continuous quality improvement initiatives and new product concepts;
a quality assurance team to inspect the product throughout the manufacturing process andprior to shipment;
a team of Project Support Specialists that works with you through all aspects of the project conceptual design and layout, installation, facility start up and ongoing operation.
OUR PROJECT SUPPORT &CUSTOMER SERVICE ADVANTAGEWaterplays commitment to superior customer service begins when your first phone call is answered
immediately by a person that can help you get the information you need and continues from there.
You will work directly with a Waterplay Territory Development Manager and Project Support Specialist
through every step of development in your project from the concept, construction to completion.
Through the design process and as long as you own your park, your Waterplay Project Support team
member will work with you and your chosen team of experts. You have the opportunity to take
advantage of our vast park building experience and our hard-earned, field tested knowledge.
Waterplay Project Support responsibilities include, but are not limited to:
facilitating discussions between the owners on site project manager, general contractor,subcontractors, and lead designers;
assisting in establishing a line of communication to help ensure all critical installationprocedures, tests and approvals are performed by the General Contractor, on behalf of the
owner;
maintaining contact with the parties performing the installations, and alerting theappropriate individuals of any concerns which could adversely affect the quality and accuracy
of the installation;
ensuring support documents are readily available to assist the contractor with all aspects ofWaterplay feature installation;
Waterplays resources reach beyond the water feature installation portion of each project, touching
important areas including but not limited to: footings, surfacing techniques, sub grade preparation,
water supply and discharge methods, facility enhancements and ongoing care and attention
necessary to keep the owners investment in top condition. Our team is available from 7:00 a.m. to
5:00 p.m. (Pacific Standard Time) Monday to Friday.
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OUR COMMITMENT TO QUALITY,SAFETY AND ACCESSIBILITYQuality, safety and accessibility are key design considerations for every project. You want to ensure
you select products that are built to last, that are safe for children and adults and that have
considered attendees with physical disabilities. Waterplay designs its products and selects materials
with safety, durability and play value at the forefront of every decision.
We use only the highest quality materials. Specifically, Waterplay
has been recognized for its commitment to quality through the achievement of ISO 9001Certification;
uses the largest, AISI 304 grade stainless steel pipe diameter in the industry to discourageclimbing and increase aesthetic appeal;
uses only Tiger Drylac Series 68 Super Durable powder coated paint with UV protectionintegrated into the powder the highest quality in the industry. This improves the fade
resistance of our features by 30%, particularly when bright hues (e.g. yellow, red) are selected;
has more nozzles per feature increasing the water effect and play value; addresses water consumption concerns through the availability of both low flow and high flow
options in over 95% of our components;
uses acetal in all of our nozzles to improve the longevity, play value and maintenance of thenozzles. Over time, Waterplay found that the dissimilar metals used with brass nozzle
installations bind together making it difficult (often impossible) to remove the nozzles for
maintenance. Acetal has proven to outperform brass nozzles and reduce maintenance costs over
the life of the facility.
It is a testament to the quality of our products that Waterplays first park, installed in Whistler, British
Columbia, Canada in 1987, is still operational today. Another park installed in 1991 in Central Park,New York is still operating and providing hours of fun for kids and their parents. There are not many
tougher test grounds than an unsupervised facility in the heart of New York!
In addition to product design and material considerations, Waterplay also employs quality control
measures to ensure the products we ship do in fact meet or exceed the stringent standards we
design into every Waterplay feature. Our quality assurance programs start with our suppliers. We
educate them on our expectations and measure their deliverables against these quality standards
prior to incorporating them into our features. We then inspect and pressure test each feature as it is
manufactured to ensure:
dimensional tolerance is maintained; welds are smooth and durable; the correct number and type of nozzles have been included; and the final finish is smooth and free of scratches or chips.
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If an issue be discovered in the field, the process is reassessed and improvements are implemented
to ensure similar issues are eliminated in the future. Our goal is to continuously improve our features
and quality processes so that you can count on us to deliver every time.
Safety is Waterplays most heavily weighted design criteria. All of our features that will be
implemented where interaction between the children and the features is expected are designed tomeet or exceed the following standards:
ASTM F2461 Standard Practice for Manufacture, Construction, Operation andMaintenance of Aquatic Play Equipment
ASTM F2376 Standard Practice for Classification, Design, Manufacture, Construction,and Operation of Water Slide Systems
ASTM F1487 which is the Standard for Consumer Safety Performance Specification forPlayground Equipment for Public Use, where applicable.
CAN/CSA Z614 Safety StandardsOur controllers areUL certifiedand all controller enclosures are currentlyNEMA 4X certifiedand weare in the process of obtaining European certification.
Waterplay has been an active member of ASTM for over 10 years participating on committees to
evaluate and recommend improvements to existing safety standards. We were influential in the
development of ASTM F2461 and all Waterplay features are designed to this stringent safety
standard. In addition, we work with our clients to address local safety standards that may not be
addressed by compliance with ASTM such as building and electrical standards.
Everyone deserves to have equal opportunity to engage and interact with water. To this end,
Waterplay ensures that our features are ADA Compliant. Activator contact points are low to allow foraccessibility from various heights and loop or arch bases are wide enough to accommodate a
wheelchair.
IMPORTANT DESIGN CONSIDERATIONSAge Appropriate Activities:In developing your overall project vision, you need to consider many aspects that go far beyond the
selection and layout of aquatic play features. We understand this and will work closely with you to
ensure the Waterplay portion of the project goes as smoothly as possible. Our water spray park
experts will help you select from hundreds of features to develop a unique design that considers, as
much as possible given your specific project requirements, age appropriate play areas, safety, proper
drainage and park flexibility as part of the overall design.
Understanding the average age of the participants you are targeting with your facility is important in
ensuring your project design accounts for the age appropriate selection of features and layout of the
facility. Some things to consider in finalizing your design to help reduce the potential for collisions
and allow children to play at their own pace include:
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high action areas - generally geared towards older children who want to run, and playsquirting each other with water cannons, anticipating the splash of the large mega-
soaker dumping bucket and racing down the looping, high speed slides;
intermediate play areas - for kids comfortable with interacting with larger spray features,dumping buckets, musical components and water cannons;
toddler learn and play areas - for kids who see the world from 2 feet off the ground orless. Ground sprays, lower flow components and shorter interactive features will allow
them to explore at their own pace without getting scared by waterfalls from far above
their heads.
Regardless of the project constraints you are working within, it is important to keep in mind that kids
want to interact with their surroundings in order to stimulate their senses and creativity. This is what
keeps them coming back to the facility over and over again. It might look nice, but is it really fun, is a
question that should be considered with every decision you make.
Drainage:In a zero depth facility, proper drainage is critical for health, safety and aesthetic reasons. Pooling
water is a safety issue and if left too long, can become a health issue as well. Waterplay includes two
critical features in every zero depth application:
1. Overspray zone this transitional area ensures the water in the facility flows back to thedrain. The overspray zone catches splashing and blowing water on windy days. This is
important for safety so that the spraying water does not pool up or create a soggy
perimeter where kids could slip and fall while running in and out of the spray area.
2. Multiple drains an article of clothing, leaves or sticks and debris can reduce a drainsefficiency and over time the area can become flooded. Paired drains can help reduce
flooding and significantly lower the chances of an unsafe environment.
Flexibility:We all appreciate having options. What if you have a limited budget this year but could expand the
facility in subsequent years? What if you would like to use your spray pad for alternate activities in
the off season? What if in a couple of years you would like to refresh your park and add new
components? You may want to consider incorporating Waterplays optional Detachable Exchange
system (DEX) allowing you the flexibility to phase your feature installations across multiple budget
years or interchange compatible water features. The ability to keep your facility updated, fresh and
new will appeal to participants and keep attendance high.
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OUR COMPREHENSIVE PRODUCT OFFERINGThe following is a brief description of each of the major product lines available from Waterplay. If
there are items that intrigue you but are not specifically represented in this proposal, your Territory
Development Manager can provide you with further details.
Aquatic Play Features:Interactive play is a great way to stimulate developing minds.
Putting smiles on the faces of children and laughter in parks is
what you are trying to achieve and we can help. Nothing brings
excitement to a facility like the intriguing world of shapes and
showers. Unpredictable sprayers, oversized water cannons and
larger than life creatures create spaces dripping with fun.
Not all interactive components are created equal. The design
team at Waterplay is focused on squeezing every ounce of playvalue out of our offerings. We want children to learn, explore and
feel truly engaged in the park not just get wet. We offer unique
combinations of spray, sound and cause and effect relationship
play to keep children interested for hours. We have also
incorporated an impressive array of components that can be rotated 360 degrees, truly giving the
children control over their play environment. No matter their age, no matter their ability our aquatic
play features are designed with everyone in mind.
Our team has done extensive research on how kids learn; the cause and effect relationship and
maximizing play value. Aquatic play features that make music or animal sounds, cause water to turn
on or off, and make buckets spill can provide hours of fun, intrigue and learning for kids.
With over 150 water features to choose from, the possibilities for you to build an amazing spray
facility are virtually endless. Add to the mix customized graphics and intriguing colour schemes and
you have the ability to create a visual impact on the surrounding environment that will have children
flocking to your aquatic facilities.
Slide Activity Centres:Playing, socializing and having fun is an essential ingredient in healthy
living. Look around any playground and you will see children clamouring
up structures to gain a different perspective on the world; seeking the
thrill of whizzing to the ground so that they can run back up and do it all
over again and again and again. Now add water and you have an
unbeatable combination sure to encourage hours of energetic fun and
creative games.
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Whether you are looking to add extra pizzazz to a zero depth spray park or update a shallow pool, our
slides are just what you have been looking for. The modular construction and incorporation of
Waterplays spray features allows for flexible design and maximum play value. Our slides have been
designed with safety and durability in mind and focus on engaging the toddler and intermediate age
range in slide play when large, super structures may appear daunting. The plexi-glass panels allow
parents to see their children at all times while they play on the slide. Its stainless steel structure andfibreglass flumes will stand up to the rigorous demands placed on slides in high traffic, chlorinated
water environments.
Urban Water Features:Our urban water features have been designed to enrich quality of
life through the creation of extraordinary spaces. The pace of life
can be hectic and urban environments chaotic. Through thoughtful
design, you can create spaces that encourage people to gather,
communicate, relax and refresh. Architecturally and artistically
inspired, our urban water features provide a momentary pausefrom todays frantic pace of life. They invite children to experience
the joy of urban landscapes and they provide a peaceful sanctuary
for adults.
Our urban water features can provide a transitional design feature
for your project. You can include them in your zero depth play area
to add visual impact and appeal or use them individually as a
showcase feature in a shopping centre, city plaza or park. They
offer playful water effects by day and evolve to softly flowing water,
subtly lit by night.
Custom Themes, Graphics and Colour Options:What better way to differentiate your park from all the rest than to customize your graphics or create
a theme? With Waterplay you have the option to realize your dream and vision through unique
feature customization. You have a wide range of standard colour options to choose from:
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If you are looking for something a little more
sophisticated, you have the option to request
any of our standard features in the urban water
features paint palette at an additional charge.
These colours are included in the base price of
urban water features at no additional charge:
Themes and custom graphics can bring your vision to life and add differentiation to your project.
Waterplay delivers your chosen theme/graphic options through the use of either custom air brushing
or custom decals. Let your imaginations run wild our other clients have and here are some of the
results.
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Water Management Systems:Water conservation continues to be a topic that makes headlines in the news. As responsible
citizens, people everywhere are turning taps off when brushing their teeth, installing low flow toilets
in their houses, and using rain water collection barrels. Government and industry are under pressure
to ensure that they are doing their part for the environment and new regulations are springing up
everywhere concerning water management.
In an effort to provide you with the tools to build an
environmentally sensitive facility, Waterplay has
continually endeavoured to create new and
efficient products; we were the first in the industry
to offer low flow nozzles. But that was only the
beginning; we have continued to be proactive and
progressive in our designs to provide practical and
functional water management solutions.
The goal of any water management system is to be
as efficient as possible while maintaining water
quality. Our water management systems provide
three alternatives to your average potable or drain
to waste system - Water Treatment Systems and Retain and Reuse Systems. All three of these
options provide a more efficient use of water than draining to waste. Local health authorities will
dictate what you can or cannot do in your region with the use of the water collected from the spray
pad (gray water) and the chemical processes necessary for the treated water.
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OUR WARRANTYIf it is not fully supported, then why buy it? Built with the best materials, to the most stringent
manufacturing standards, Waterplays features are designed to withstand the toughest
environments. Our personal pride and construction confidence are backed by the following
warranties:
Stainless Steel Piping & Weldments 25 years Stainless Steel Hardware 10 years Monotec 370 Shade Fabric UV Protection 10 years Acetal Nozzles 5 years Structural Integrity of Galvanized Steel Posts 5 years Structural Integrity of Fiberglass Materials 5 years Vaults & Kiosks Structural Enclosures 5 years Water Recirculation Collection Tank & Reinforced Skid `5 years Vault Contents & Hardware 2 years Water Recirculation Piping/Fittings, Pumps, Chemical
Feeds, Valves, Gauges & Electrical Components 2 years
Structural Integrity of High Density Polyethylene Panels 2 years Structural Integrity of Clear Polycarbonate Windows 2 years Electrical Controllers (extended warranty available as below) 2 years Powder Coated Paint Finish 2 years Moving Parts 2 years
Waterplay staff and/or appointed service agents are prepared with guidelines for maintenance and
rapid response assistance should anything go awry. With our reliable support and quality products,Waterplay takes pride in knowing that our customers have a quality system that runs without
interruption. A comprehensive version of our warranty is located inAppendix F: Waterplay Product
Warranty.
OUR ENVIRONMENTAL CONSCIENCEYou care about the environment and the legacy you are leaving behind for future generations and so
do we. As a leading manufacturer and distributor of aquatic play equipment, it is critical that
Waterplay keep environmental impact at the forefront of our design and process decisions. We have
been recognized for our commitment to these efforts with ISO 14001 Certification.
Design Features:Park Design: Waterplay consults with clients to optimize the design of their aquatic play pads andensure key environmentally friendly options are included. An overspray zone is always part of a
Waterplay design to ensure that the water is captured through the drain system rather than lost into
the surrounding environment. This reduces the chance of treated water leaking into the
environment, as well as improving safety and reducing maintenance.
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In addition, controllers and activators are recommended to enable clients to sequence the water flow
through the various features so that the water is not running through every feature simultaneously,
or worse yet, running when no one is actually playing in the area. This reduces water consumption
while adding play value and visual interest.
Feature Design:In designing our aquatic play features, we recognized the need to balance the playvalue and water effects offered by high water flow features with water conservation techniques. As a
result, Waterplay offers high flow, low flow and enviro-flow nozzles in the majority of our components
without unduly impacting play value. This approach enables our clients to choose the water
consumption that is best suited to their environmental needs. For example, in a potable, drain to
waste park, low flow or enviro-flow nozzles are recommended while high flow nozzles are well suited
to a pool environment.
Water Management Systems: In keeping with our efforts to be progressive and responsible in allaspects of water usage and quality, Waterplay introduced water management systems. All three
options - Water Treatment System, Retain and Re-Use System, and Desalination System have been
built on the foundation of efficient water use and quality control giving you a wide variety of options
to choose from when designing your facility.
Using a Water Treatment System allows you to collect the water, chemically treat it to remove
bacteria and contaminants and re-use it in your facility, reducing the amount of water consumed in
operation. Similarly, Waterplays Retain and Re-Use System allows you to collect potable water for re-
use in a number of applications such as irrigation, street cleaning, municipal vehicle washing and/or
toilet flushing in adjacent facilities. Re-use applications are site specific and allowable gray water
usage is determined by local governing agencies.
Materials:Waterplays features are manufactured from recycled stainless steel and aluminum. The Tiger Drylac
Super Durable Powder Coated Finish used on Waterplays features is TGIC (Triglycidylisocyanurate)
free. Use of such materials also extends the usable life of the products.
In our manufacturing plant, Waterplay uses non-corrosive, biodegradable natural cleaners and
degreasers as well as non-toxic, biodegradable cutting coolants and lubricants. All of our tooling is
either repaired or recycled.
Business Practices and Processes:Waterplay has an active Safety and Environmental Impact Committee comprised of members from
all aspects of the organization. One of the mandates of this committee is to ensure that
environmental improvements are identified, documented and processes adhered to with the
objective of continuous improvement.
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Waterplay uses hydro electricity to power our facilities and efficient radiant heating during cooler
months. All of our scrap material (stainless steel, aluminum and plastic) are recycled. Our staff are
committed to recycling of paper, general business materials, consumable product containers,
cardboard/packaging, etc. minimizing wherever possible any waste. In addition, we provide our
clients and dealers with access to materials, catalogues, product specifications, documentation, etc.
online to reduce wasted paper and use recycled materials in printed versions.
Aquatic play facilities are excellent sources of family fun, entertainment and fitness. If they are
designed with the environmental impact in mind and incorporate the latest technology in effective
water usage, our children can continue to experience the joys of water play for years to come. At
Waterplay, we are committed to serious, safe and environmentally responsible fun!