willismeganresumejuly2016
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Megan M. [email protected]
730 Hawthorne Ln apt 208 ● Charlotte, NC 28204 ● (440) 225-2499
EducationEast Carolina University Greenville, NC Bachelor of Science in Business Administration July 2012
Concentration: International BusinessBachelor of Arts in Hispanic Studies
Southern New Hampshire University Online OnlineIMBA: International Masters in Business Administration Expected: December 2017
Related Experience
Electrolux Charlotte, NC November 2012-presentSupply Chain / Demand Flow
Senior Regional Distribution Center (RDC) Advocate/ Demand Flow (July 30th, 2015 – Present)• Created a team of four Advocate positions to support eight RDCs within the U.S.• Leading, training, process development, & continuous business process improvement • Manage a team of two full time employees and two interns • Collaborate with a cross functional team to develop processes and expectations• Publish weekly report to sales teams regarding order fulfillment• Monitor RDCs prioritization on inbounds to maximize shipments and daily invoicing• Create and maintain business partnerships with: Sales, Product Line, Supply Chain and Operations, Call Center, and RDC
inbound/outbound representatives • Analyze demand plan and inventory plan pull method from manufacturing factories shipping to the RDCs• Work with Supply Chain & Operations Planning and replenishment based on the demand plan, RDC capacity, and space
utilization to maximize: invoicing, increase inventory turns, decrease backorders, increase product availability • Collaborate with product line, transportation, and factories to successfully transition and execute product launches • Aid in maintaining a 97% availability rate for consumers • Be flexible to evolve the position constantly as it is being created and established
Watchlist Customer / Demand Flow (June 30th, 2015 – July 30th 2015)• Lead and work with a team and new logistics transition company, Ryder • Work with team to implement process changes with an end to end track and trace team with Electrolux customers, eight
factories, and Ryder Logistics tracking team• Analyze team’s reports twice daily: Orders delivered on time, reasons truck is delayed, no call / no show’s to consumers
— Create an ongoing analysis of Ryder’s improvement
Demand Planner, Customer Advocate Transition Lead - Juarez, Mexico- (April 13th - June 30th, 2015)• Current roles for Demand Planner and Customer Advocate for the Juarez Refrigeration and Fabric Care plants move to
Juarez, MX• Team leader to transition roles from Charlotte, NC to Juarez, MX• Training team consisted for three members with no prior experience to any of the systems used
• Cross functional training - multi tasking, and exposure to managing a team, while successfully transitioning roles
Replenishment Planner (Feb 2014 - June 2015)• Implement the “pull” method in replenishment planning of moving product from the factory to the determined RDC’s and
customer specific logicals based on forecast• Work with Supply Chain and Operation Planning team to review the product needs, confirm forecast versus production
capabilities• Analyze/review their forecast versus history for the demand plan and pull quantities needed to specific RDC’s and
Customer Logicals• Work with Product Line Managers to confirm my analysis versus the S&OP team’s analysis during monthly meetings• Align the demand planning for customer advocate related orders, Canada RDC availability, as well as demand planning
for U.S. RDC availability• Cross functional with several departments allows for smoother transitions to be completed each month, result in full
picture demand
Customer Advocate (Nov 2012 - June 2015)• Monitor production schedules across seven manufacturing facilities and ~1.2k SKUs, to ensure we’re aligned to support
current and future demand.• Work cross-functionally to align delivery and shipping dates to set customer expectations based on production plans. In
doing this we are smoothing the process from start to finish across: Forecasting team, Sales team, Production team, Product Lines, Warehouses, Delivery system, and the customers.
• Maintain timely communication with District Managers and Customers to prevent shipping problems and to ensure a smooth end-to-end supply process.
• Participate in daily meeting with Consumer demand flow team within the end-to-end supply chain in North America, Canada, and Mexico
• Provide availability for shipping to the Regional Distribution Centers across the U.S, Mexico, and Canada
Honors, Activities, and Certifications
• EMS (Electrolux Manufacturing Systems) Yellow Gear Certified o Yellow Gear Six Sigma certification trainingo Working towards Green Gear based on $60k cost out project
• Participant in East Carolina University’s Study Abroad Programso Pamplona, Spain January - May, 2011
▪ River’s Scholarship Recipient for Studying Abroad, 2011o Granada, Spain June -July, 2009
• Epsilon Sigma Alpha- Service Sorority (August 2009 – Current)o Senior Night Committee Chair February-May 2010o Rush Committee Chair June 2010-November 2010o Executive Board Member-Philanthropy Chair May 2011-May 2012
Computer Skills: Microsoft Office for PC and MAC: Excel, PowerPoint, Publisher, and WordClasses taken from The Employers Association: Microsoft Excel Level 3 and Microsoft Excel Pivot Tables
Systems: WMS, Focus, Cognos, and Ship Clean Tool, Replenishment Pull Method tool, SAP exposure, ANS400, Smartbox - truck building toolTrained employees on systems: SAP, ASN400, Focus, WMS, Replenishment Tool, Smartbox truck building, reviewing/ teaching basic Excel functions: running macros, creating pivot tables, refreshable files: Ship Clean tools, excel short cuts - used to create efficiency.
References:
1. Romel CorralDemand Flow Manager - Juarez CampusCell: (915) 201-6149Email: [email protected]
2. Shawn HayesPrevious Wet Product Line Manager - Electrolux Major Appliances,
Juarez CampusCell: (980) 859-9542Email: [email protected]
3. Estelle WilsonSupply and Demand Forecast ManagerCell: (269) 930-5521Email: [email protected]
4. Adrian ToccoliMaterials Director - Refrigeration/Fabric Care plants Juarez CampusCell: (915) 261-9356Email: [email protected]