wilson james weekly opportunities how to … · their cv, cover letter and reference of the...

INTERNAL EMPLOYEESTo apply for an internal vacancy, please complete an internal application form, have it authorised by your line manager and return to [email protected]

For any SIA Licence(s) enquiries, please email [email protected]

EXTERNAL CANDIDATESAll external candidates who are not employees of Wilson James can apply for advertised positions by sending their CV, cover letter and reference of the position you want to apply for to the Recruitment Team at [email protected]

Wilson James are now officially on

Facebook Careers www.facebook.com/WJLtdTwitter @WJ_LtdLinkedIn www.linkedin.com/company/wilson-james

INTERNAL EMPLOYEES/ To apply for an Internal vacancy, please complete an internal application form, have it authorised by your line manager and return to [email protected] For any SIA Licence(s) enquires please email [email protected] EXTERNAL CANDIDATES/ All external candidates who are not employees of Wilson James can apply for advertised positions by sending their CV and cover letter to the Recruitment Team at [email protected]

Wilson James are now officially on/

Facebook Careers/ www.facebook.com/WilsonJamesCareers Twitter/ @WJ_Ltd LinkedIn/ www.linkedin.com/company/wilson-james

WILSON JAMES WEEKLY OPPORTUNITIES HOW TO APPLY

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JOB ROLE LOCATION HOURS PAY RATE REFERENCE

Workforce Data Analyst Fleet Street, LondonFull time

Monday – Friday Depending on experience WDACC35

CLOSING DATE: Monday 26th March 2018

Wilson James are recruiting for a Workforce Data Analyst to be based from our central London office on Fleet Street. This rol e will support, provide and produce accurate and timely management information (MI) using Timegate and to plan and coordinate the activities of the Southern Security department personnel in order to ensure efficient and complian t delivery of all tasks and generation of capacity for contingency.

Duties include:• Providing timely, accurate and efficient analysis of reports receivable from Security Systems Analyst (SSA) ensuring margin i mprovement • Discuss and provide bespoke reporting and analysis where required • Setting up of new and existing contract times as per contractual agreement. • Communicate with Southern region site management to ensure they are scheduling 2 weeks in advance. • Monitor and to ensure the Southern Operations’ labour util isation is maximised against contractual agreement. • Highlight and to ensure your senior management are aware of any trends in shortages or surplus labour to facilitate timely redeployment. • Accurately record all requests for holidays, unpaid leave and reporting on all unauthorised sickness and absences • Liaising with Payroll, to escalade and rectify pay queries to site management. Ensuring they are dealt with in an efficient a nd timely manner. • Liaising with Wilson James Communication Centre to ensure site booking on is implemented on new sites. • Liaising with Human Resorces and Licensing dept. to ensure personal details are correct across to wider system (SAP/Timegate)

Essential requirements: • Previous knowledge of Timegate• Have an analytical mind and the ability to deal with large volumes of data. • Proficient in Microsoft Office suite to deliver cutting edge Management Information reports. • Strong communication skills. The ability to communicate with colleagues, and wider management in the appropriate manner. • Strong planning and organising skills, especially in areas of organising rosters for Security Personnel. • Deliver excellent customer service

Desirable requirements: • Previous experience of using our in house reporting tool. I.e. Business Objectives. • Basic SAP. I.e. Project Builder. • Basic understanding of annualised hours. • Understanding of the British Standards in Security.

WEEKLY OPPORTUNITIESMonday 12th March 2018

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Receptionist Fleet Street, London Full time - Permanent

Monday – Friday Depending on experience RECCC35


Wilson James are looking to recruit a Receptionist to join our growing office in Fleet Street, London. The Receptionist will be expected to deliver support to the City Office by ensuring telephones are answered, all staff and visitors are

signed in and out and greeted with a warm welcome, to also ensure the day to day running of the meeting rooms is well managed .

Duties include:

• Meeting and greeting staff and visitors, ensuring they sign in/out using the Visitor Management System and informing the relevant member of staff of their arrival.

• Answering, screening and transferring telephone calls, taking brief messages and directing to the relevant departmental perso ns via the email system or connecting callers to staff member’s extension line.

• Monitoring and ensuring the reception area is kept tidy and projects a business -like image.

• Booking and managing the room booking system and ensuring it is adhered to.

• Checking and signing for deliveries, before informing the relevant member of staff of their arrival.

• Process and deliver internal and external mail daily

• Ensuring the franking machine is maintained.

• Ordering office stationary and kitchen supplies and maintain adequate stock.

• Managing the maintenance of the any equipment, printers/photocopiers, ensuring all in working order and reporting any faults to IT support.

• In the event of a fire and /or any other emergency requiring staff leaving the building to be responsible for ensuring Visito rs data from the VMS are pulled through and taken to the outside meeting point.

• Escorting any contractors visiting the office gaining access to various facilities.

• Inducting new staff into the office’s security and Health & Safety procedures and ensuring compliance with Health & Safety regulations.

• General administration support to the office and the wider management team.

• Act as minute or note taker as required for meetings.

Essential requirements:

• Excellent customer service skil ls

• IT l iterate


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Strategic Account DirectorCovering a geographical area in the

South/London region Full time - Permanent

Monday to Friday Competitive salary & travel allowance SADCC35

CLOSING DATE: Friday 23rd March 2018

This is an exciting opportunity to join an expanding business as a Strategic Account Director. This role lead the d evelopment and implementation of strategic partnerships with customer contract management teams ensuring customer security and corporate

goals are met by delivering intelligent, creative security solutions whilst also ensuring excellence in all areas of Wilson James performance including but not l imited to contract commercials, safety and employee engagement

Key responsibilities: Lead the contract teams ensuring all contractual terms are met

Bui ld meaningful partnering relationships with the customer security teams safeguarding Wilson James’s position as supplier o f choice

Create and develop opportunities for contract development and enhancement driving contract growth and profitability

Create opportunities for cross selling opportunities for the wider Wilson James service offering both in Wilson James’s secur ity and logistics sectors

Enhance each contracts position in regard to stakeholder perception particularly amongst the local residential and business communities and emergency services.

Work with the customer contract management team to achieve both internal and external recognition for their security functions and approach to business risk management and protection.

Ensure all contract activity a ligns with customer security and corporate goals challenging thinking appropriately and intelligently

Implement contract retention plans/key account plans post contract mobilisation which support both Wilson James and the customer long term goals and vision

Bui ld strategic relationships with sector specialists to grow the Wilson James brand and credential

Essential:

Proven background in business development with an emphasis of success with key or nationalaccounts;

Abi l ity to maintain and develop positive working relationships with the customer

Non front l ine security l icence

Ful l driving licence

Extens ive demonstrable experience in commercialand operational management includingleadership and change management in the B2B sector

Excel lent interpersonal & communication skills

Proven record of customer and employee engagement capability;

Abi l ity to work on own initiative, making decisions to benefit WJ and customer;

Competent on Microsoft Word/Excel/Outlook

Highly motivated by personal achievement

Demonstrated history of meeting or exceeding targets

Desirable:

Educated to degree level or equivalent or relevant Security Industry qualification

Experience in delivering security solutions


SUPPORT


People Development Business Partner Westcliff, EssexPermanent – 42.5 hours per week

Monday to Friday Depending on experience PDBPCC80

CLOSING DATE: Thursday 22nd March 2018

Wilson James are recrui ting a People Development Business Partner to work within the office based in Westcliff, Essex. The post holder will be expected to play a signi ficant role in the implementation of Wilson James People Developmentstrategy- working inpartnership with managers , key stakeholders and HR colleagues to develop and deliver learning and development solutions in line with the needs and priori ties of the business. This position will be of interest to an enthusiastic, creative and motivated Learning& Development specialist who wishes to play an integral role in changing cultures and capabilities.

Duties will include:

To work in partnership with managers, key stakeholders and HR colleagues to shape, develop and deliver learning and development solutions in l ine with the needs and priorities of the business.

To advise, guide and support employees and managers by providing high level people development support.

To support in the implementation of the Wilson James apprenticeship programmes, and to oversee and measure its effectiveness.

To lead on the creation of meaningful e-learning materials to offer a range of online resources for staff at all levels.

To produce a schedule of learning events on a quarterly basisand work closely with the Marketing department to effectively communicate to the business.

To support in TUPE/new contract mobilisations; identifying training gaps, producing tra ining plans and ensuring a smooth transition to Wilson James’ tra ining processes.

To support the wider Tra ining Professionals, based in the Operation, maintaining standards and ensuring consistency.

To update and release the Learning Prospectus every quarter and work closely with the Marketing department to effectively communicate to the business

Essential:

Qual ifying or qualified member of CIPD Professional qualifications.

A recognised teaching qualified. Level 3 Education & Tra ining as a minimum.

A recognised coaching certificate/training.

Assessor/verifier awards.

Extens ive experience of working as an L&D specialist, within an L&D department including: designing, creating, delivering and evaluating training.

Experience and current knowledge of apprenticeships and the apprenticeship levy.

Experience of designing and delivering coaching programmes.

Experience of administering e -learning platforms and creating e-learning content.

Advanced IT Skills


SECURITY


Lead Security Officer Grangemouth, Scotland

Full time – 56 hours per week Permanent

3 week roll ing shift pattern mix of days/nights and weekends

£8.60 per hour LSOE44


Wilson James are recruiting for a Lead Security Officer to join a site based in Grangemouth, Scotland. The Lead Security Offi cer will be expected to assist the Security Supervisor in managing the following day to day operational requirements of the site in l ine with customer and contractual expectations.

Duties include:

• Operational support to their Line Manager by overseeing daily operations.• Report & liaise on a daily basis with the Team to ensure effective communication of all matters pertaining to the delivery of a high standard professional security service.• Be responsible for the professional conduct & development of his/her team of security officers• Ensure compliance with requirements, minimising associated risks to the company and to the customer. • To provide first l ine response to all incidents, Fire, Security and Health & Safety and manage these in accordance with laid down procedures.• Assist Security Management in ensuring that manning is at all times at required levels, with regular shift patterns worked by trained and qualified staff.• Ensure all staff work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duti es in accordance with procedures and policies. • To raise the profile of security and fire prevention ensuring that customers are well informed at all times of procedures and processes. • To manage on a day to day basis CCTV, and Security systems, ensuring that all staff are fully trained and competent in their roles and carrying out their required duties. • Ensure that all equipment is managed, used, monitored and reported defective in accordance with policies and procedures. • Ensure that all incidents are managed and responded to in accordance with policies and procedures.


• Valid SIA Security Guard licence• Full Driving Licence


SECURITY


Security Officer x 3 Kings Cross, London Full time – 42 hours per week

Permanent £10.25 per hour SOF125


Wilson James are recruiting a Security Officer for a corporate site based in Kings Cross, London. The Security Officer will b e responsible for protecting premises, assets and personnel as well as maintaining a secure and safe environment for visitors, staff and contractors.

Duties to include:

• Provide a highly visible proactive security presence on and around the site with emphasis on access and egress controls. • The role is to support events by access control flow, event security and being point of contact for any emergencies.• Monitoring of CCTV systems –review, record and escalate incidents, fault finding and reporting.• Monitoring of Fire & Security alarm system panel, inclusive of intruder systems. • To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, buildings and process es.• Upkeep of key log book and other administrative tasks pertaining to the security desk and work load activities –archiving dailypaperwork, clear reporting writing, ID card management, IT movement, records • Meet and greet all visitors into the building and direct them to reception staff.• Check and verify entry passes and maintain security awareness

An SIA Door Supervisor Licence is essential for this position.


SECURITY


Security Officer Watford Full time

Permanent 4 on 4 off

£9.19 per hour SOK019


Wilson James are recruiting for experienced Security Officers to join one of the worlds leading entertainment companies clien t sites in Watford. Your role will be to ensure the delivery of excellent customer service by providing support and guidance to the Security team and client. In doing so assisting the Portfolio Account Manager & Duty Security Managers to achieve high standards of customer service. The search team are responsible for processing approx. 6000 visitors a day ensuring no il legal items are carried through.

Duties include: • Ensure all visitors are processed correctly and politely, promoting a positive customer service experience• Ensure the delivery of exemplary customer service, thereby providing support to the client and Security team. • Ensure compliance with portfolio health and safety risk assessments, reporting findings to the Security Portfolio Manager and put forward recommendations where applicable. • Ensure that the security operation complies at all times with the client’s requirements for business as usual, production upl ifts and special events.• Liaise closely with the Tour Duty Supervisors and Search Supervisors• Undertake regular internal & external patrols when instructed to do so• Ensure all duties as laid down in the on-site assignment instructions are followed each shift without exception. Help instruct a nd assist in the training of new, temporary or cover security staff.• Ensuring all issues and incidents are dealt with and reported on in a timely, professional and efficient manner.• Maintaining a high degree of personal contact and visibility, at all levels across the site, in order to maintain a high visi bility security operation.• During major incidents, restrict access to the site, regulate movement of traffic and pedestrians and liaise with the emergency services.• Ability to search visitor’s belongings and person and be confident when dealing with confiscated items and processing the rep orts

Essential requirements: • Hold a valid SIA Door Supervisor Licence

Desirable Requirements : • Hold a valid SIA CCTV licence


SECURITY


Security Officer Milford Haven, South WalesFull time – 32. 5 hours per week

Permanent Monday – Friday

£8.16 SOS115

CLOSING DATE: Friday 30th March 2018

Wilson James are currently recruiting a Security Officer for a large site based in Milford Haven, South Wales. As a Security Officer you will be responsible for protecting premises, assets and personnel as well as maintaining a secure and safe environment for visitors, staff and contractors. You will maintain a highly visible presence at all times and preven t any il legal or inappropriate actions. In addition to playing an active role in incident response as instructed by Supervisors. Your goal is to detect, deter, protect, observe and report.

Duties to include:

• Controlling access & egress• To carry out security patrols (by foot and mobile vehicle) throughout the allocated sites perimeter and internal buildings• To effectively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors.• To actively support Health and Safety objectives by responding to all emergencies in accordance with procedure and to play an integral part in the safe evacuation of visitors, staff, and contractors minimising risk.• To meet and greet staff and visitors, being visible and encouraging with any assistance needed.• To monitor contractor’s adherence to safety thereby reducing the risk of accidents arising via the contractors work• To efficiently respond to alarms as requested. • To play an integral role in any emergency including evacuation, dealing with unsocial behaviour, first aid incidents (or assi stance to trained first-aiders)• To investigate matters of concern reported.• To provide a visible preventative security presence by patrolling the site.• Investigate fire alarm indicators in the buildings and respond as per Assignment Instructions•


• A valid SIA Security Guard Licence

Desirable requirements:

• First Aid Certificate is essential for this role.


SECURITY


Security Officer Aberdeen, ScotlandFull time – 42 hours per week


£9.89 SOE28

CLOSING DATE: Friday 23rd of March 2018

Wilson James are recruiting a Security Officer for a site based in Aberdeen, Scotland.

Duties include:

• To carry out security patrols throughout the allocated sites perimeter and internal buildings• To effectively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors.• To actively support Health and Safety objectives by responding to all emergencies in accordance with procedure and to play an integral part in the safe evacuation of visitors, staff, and contractors minimising risk.• To meet and greet staff and visitors, being visible and encouraging with any assistance needed.• To efficiently respond to alarms as requested by the Supervisor. • To play an integral role in any emergency including evacuation, dealing with unsocial behaviour, first aid incidents (or assi stance to trained first-aiders)• To investigate matters of concern reported by the Supervisor.• To provide a visible preventative security presence by patrolling the site.

Essential Requirements:

• Hold a valid SIA Security Guard Licence

OPEN TO INTERNAL CANDIDATES ONLY


SECURITY


Support Officer Moorgate, Central London Permanent – 42 hours per week

Varied shift pattern £11.07 per hour SOF127


Wilson James are recruiting a Support Officer to work within a corporate site based in Moorgate, London. You will be flexible and able to cover shifts as per advance booking, but also on short notice, which will include days, nights and weekends, you will be required to cover other Wilson James contracts within London as and when needed.

Duties include:

• Provide a highly visible proactive security presence on and around the site with emphasis on access and egress controls. • The role is to support events by access control flow, event security and being point of contact for any emergencies.• Monitoring of CCTV systems –review, record and escalate incidents, fault finding and reporting.• Monitoring of Fire & Security alarm system panel, inclusive of intruder systems. • To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, buildings and process es.• Upkeep of key log book and other administrative tasks pertaining to the security desk and work load activities• Meet and greet all visitors into the building and direct them to reception staff.• Check and verify entry passes and maintain security awareness

Please note that this role will be based at a site in Moorgate, however as it’s a support role you will need to assist at other sites within the London area

Successful applicants must have an enthusiastic professional approach, be punctual, an excellent team player and have good personal presentation. Excellent customer service and communication skil ls are essential. Applicants must be computer l iterate to a good level.

A valid SIA Security Guard licence is essential for this position. A valid First Aid certificate and Fire Marshal training is desirable.


SECURITY


Security Officer Wimbledon, LondonFull time – 42 hours per week

4 on 4 off £11.00 per hour SOF226


Wilson James are recruiting multiple Security Officer for an office environment based in Wimbledon. Applicants will be respon sible for maintaining the security requirements of the client whilst maintaining a good corporate image and high standards of professionalism through adherence to directions from the security management team.


Meeting and greeting staff and visitors

Covering the reception desk during breaks

Patrolling of the building

Escalating incidents

Emergency response

Investigate unusual conditions

Inspection at fixed intervals and reports in by means of radio or other devices

Prevent the admittance to the premises of unauthorised persons

Report damage to perimeter fencing or other property or buildings which compromise security

Maintain a healthy and safe place of work, ensuring all posts are in a clean and tidy condition at all times

Successful applicants will have at least 1 years experience working on the door of pubs & nightclubs.

A valid SIA Door Supervisor l icence and First Aid certificate is essential for this position. Its desirable applicants hold a valid CCTV licence and have Fire Marshall training.


SECURITY


Security Officer Cowley, OxfordFull Time - 56 hours per week

6 days on, 3 days off£9.11 per hour SOF176

CLOSING DATE: Monday 2nd April 2018

Wilson James are recruiting for a Security Officer for one of our Luxury Car Manufacturer clients based in Oxford.

Duties to include:

• To carry out security patrols throughout the allocated sites perimeter and internal buildings• To effectively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors.• To actively support Health and Safety objectives by responding to all emergencies in accordance with procedure and to play an integral part in the safe evacuation of visitors, staff, and contractors minimising risk.• To meet and greet staff and visitors, being visible and encouraging with any assistance needed.• To efficiently respond to alarms as requested by the Supervisor. • To play an integral role in any emergency including evacuation, dealing with unsocial behaviour, first aid incidents (or assi stance to trained first-aiders)• To investigate matters of concern reported by the Supervisor.• To provide a visible preventative security presence by patrolling the site.

An SIA Security Guard Licence or Door Supervisor Licence is essential for this role.


SECURITY


Control Room Officer Bank/St Paul's, LondonFull time – 42 hours per week


£12.00 per hour raising to £12.70 once passing probation

CROF196

CLOSING DATE: MONDAY 19th March 2018

Wilson James are recruiting a Control Room Officer to work at the European Head Office of a global banking corporation.

Duties include:

• Manage control room activity and systems.• Record daily events/requests/actions in the logs and systems as provided.• Communicate events to the Security team members, Security Management, Client and Client staff for and to the wider EMEA sites .• To actively support Health and Safety objectives by responding to all emergencies in accordance with procedures and to play a n integral part in the safe evacuation/invacuation of visitors, staff, and contractors to minimise any risk.• To play an integral role in any emergency situation in coordinating responses, including first aid incidents.• Actively monitor all security systems in the security control room and respond to any alerts/alarms to ensure secure coverage of the client’s premises, assets and staff.• Be proficient in the use of the different security systems in use, including but not l imited to, CCTV, Access Control, Intrud er Alarm Detection, Fire Alarm Panel, Temperature Monitoring, Building Management System, intercoms and

emails.• Reactive CCTV monitoring.• To contribute toward the maintenance of a clean, welcoming environment for visitors.• Other security control room related tasks as set out in the assignment instructions.• Carry out daily tasks, not l imited to confidential waste removal, pedestal/cabinet/room unlocks, patrols and access control d uring periods of heightened security. • When fully trained, assist in the induction and training of all new security and control room staff

Applicants must have at least 2 years previous control room experience on a corporate site with multi systems. Demonstrable knowledge on the operations of an integr ated security systems (CCTV, IDS, ACCESS CONTROL), have excellent verbal and written skil ls and have good IT skil ls.

A valid SIA Door Supervisor l icence & First Aid at Work are essential for this role. It’s desirable applicants hold a valid CCTV licence & either IOSH or COSHH.


SECURITY


Receptionist Farnborough, HampshireFull time


£11.28 per hour raising to £12.04 once passing probation

RECF181

CLOSING DATE: Wednesday 4th April 2018

Wilson James are currently recruiting a Receptionist for a large German car manufacturing site based in Farnborough. This rol e will provide general reception duties, access and egress control, all while maintain an exceeding an excellent level of customer service.

Duties include:

• To receive and provide a friendly welcome to all staff and visitors entering the building.• To ensure that all staff and contractors arriving have a valid identification card and are booked in and out in accordance wi th the site security policy. • To warmly receive visitors, identify the purpose of their visit and liaise with the appropriate personnel as necessary, ensur ing they are familiar with site rules, policies and procedures.• Notifying the hosts of their visitors arrival.• To work alongside the Security Team Leader and the Security team in managing all aspects of site security including the visitor access system.• To remain calm, vigilant and efficient at all times.• Receptions must be manned at all times within working hours (unless there is an emergency evacuation). • To ensure that the reception area is always tidy and presentable. • Too effectively assist with a wide range of enquires and requests from staff, customers and contractors. • To arrange taxis for visitors and staff if requested.• Maintain Data Protection Compliance.

A valid SIA Security Guard Licence is essential for this role


SECURITY


Training & Development Manager Watford Full time – 50 hours per week


£30,000 - £35,000 per annum TDMK019


Wilson James are recruiting for a Training & Development Manager to join one of the worlds leading entertainment companies cl ient sites in Watford. This role is responsible for managing the Training & Development function for the delivery of the site in accordance with Wilson James procedures. As the Training & Development Manager you will ensure compa ny compliance with legislations and ensure that a security plan and directives are well understood and implemented throughout all security training materials. To plan, manage and monitor the training schedule for all sites. To i dentify training needs and put in place plans to support a more informed and trained team.

Duties include: • Ensure that all security training material and training aids, manuals and other similar documentation are constantly maintained and updated to meet regulated and internal standards. • Working closely with the wider Wilson James training department to ensure that sufficient and appropriate company personnel are trained to carry out security procedures. • Have a full understanding of the functions covered at all locations including areas such as Security, CCTV, Reception, Search and General Business Support.• Report & l iaise on a daily basis with the Portfolio Manager to ensure effective communication of all matters pertaining to th e delivery of a high standard professional training model to support the security service..• Have a full understanding of the functions covered at all locations including areas such as Security, Control Room, Access Co ntrol, Search, Mail Room and tour.• To ensure all s taff are briefed on events or changes in procedures that have been implemented or are due to be introduced.• Develop partnerships with other contractors on site to ensure a consistent delivery and experience is achieved by all welcoming a one team delivery.• Develop effective links and partnerships with all stakeholders on the contract so that the WJ training enhances both service delivery and customer experiences in all areas.

• Develop effective partnerships with any outside training provider so that all WJ staff receive the best training solutions and any partners are measured for their effectiveness. Appoint lead training personnel from within the operational team so thattra ining is enhanced at all times from within the operational team.

• Ensure tra ining records and matrices are consistently monitored, updated and deliver to KPI’s and client expectations.

• Ensure full and detailed site induction is in place and all staff have partaken working with the management team to conduct effective induction and orientation sessions.

• Des ign and prepare educational aids and materials.

• Assess course delivery against operational needs, driving ongoing improvements in the ‘customer experience’ at the tour.• Monthly reporting of training initiatives to WB Cl ient and WJ Management team to ensure consistency of message.


• Valid SIA Door Supervisor Licence

• Background in security industry at supervisory level or above.

• Strong written communication skills, particularly the preparation of procedural documents, manuals, formal reports and corres pondence with clients.

Desirable Requirements:

• Valid CCTV Security Guard Licence


SECURITY


Security Host Supervisor Watford Full time – 48 hour per week


£9.46 per hour SHSK019


Wilson James are recruiting for a missing to join one of the worlds leading entertainment companies cl ient sites in Watford. As a Security Host Supervisor, you will undertake a crucial role for the business by ensuring consistent service delivery at site directing

al l security matters from performance management of officers to controlling incidents in a professional and organised manner whilst adhering to escalation procedures at all times. The Security Host Supervisor will support and direct the day to day site

requirements of uniformed officer’s duties. Understanding the need of the Tour and the varied roles within the site will be challenging in support of the site ethos.

Duties include:• Management of site security operations.

• Full compliance with operational instructions (e.g. alarm responses, building access etc.) and external regulations (e.g. SIA licences).

• Ownership of all Search related incidents/emergencies during shift, ensuring appropriate and professional management and repo rting/escalation of issues (to Wilson James and/or on site senior management, as required).

• Personal development and performance appraisal of Security Officers.

• Maintaining safety and security through the operation of the integrated security systems.• Liaise with building manager, tenants and contractors with regards to building maintenance and H&S issues.

• Providing immediate response in the event of any major / minor incidents, ranging from responding to medical incidents, fire alarm activation / evacuations and crisis response. Ensure all staff are fully conversant with emergency

procedures.

• Reporting directly to and working with the Clients to carry out crisis management in the event of an incident, including esca lation procedures.

• Communicate any issues to the Duty Security Managers that may affect operational effectiveness of the team.

A va l id SIA Door Supervisor l icence is essential for this role. It’s desirable applicants hold a va lid CCTV l icence.


SECURITY


Security Officer x 8 Goodwood/ Bognor Guaranteed 24 hours per week

Permanent £8.53 per hour SOF179118

CLOSING DATE: Thursday 15th March 2018

Wilson James are recruiting for multiple Security Officers for a luxury car manufacturing site based in Goodwood/ Bognor. Thi s role is to provide security duties including assisting in emergencies and other duties that meet customer requirements and complies with Assignment instructions.

Duties to include:

• Provide site security, including access and egress control.• Response to all incidents.• Maintain all security equipment and any other physical security equipment used on site.• Conduct patrols.• Understand and be able to carry out the role required in emergency situations as directed by the customer.• Report instances of property at risk of being lost, stolen, damaged and vandalised.• Ensure keys are handled in accordance with procedures [when covering reception or where keys are issued]• Ensure full compliance with site assignment instructions• Respond to requests for assistance.

A valid SIA Security Guard Licence is essential for this role.


SECURITY


Security Officer Bank, Central London Full time – Averaging 43 hours per week

Permanent 5 week shift rota of nights & weekends

£11.48 rising to £11.80 after probation SOF195

CLOSING DATE: Sunday 18th March 2018

Wilson James are recruiting for a Security Officer to join a prestigious corporate contract based in Bank, central London . As a Security Officer you will be responsible for protecting premises, assets and personnel as well as maintaining a secure and safe environment for visitors, staff and contractors. You will maintain a highly visible presence at all times a nd prevent any il legal or inappropriate actions. The incumbent will be maintaining a good corporate image and high standards of professionalism through adherence to directions from the security management team.

Duties include:

• Access control; meeting & greeting visitors; reception duties; internal patrols; detecting & deterring unauthorised activity; providing escorts for contractors; confidential waste removal and incident response. Incident response to intruder alarm activations, fire alarm activations and unauthorised entry. Other duties include checking firefighting equipment and reporting any faults; maintaining a log of occurrences; incident reporting; providing first aid response and to be fully conversant with emergency evacuation/invacuation procedures.

The successful applicant will have excellent communication and interpersonal skills with front of house corporate experience and exceptional customer service skil ls. The candidate will work in a team of two and be required to communicate with the client directly.

Essential for Role:

• Valid SIA Security Guard Licence• Corporate Front of House experience • Excellent commutations skil ls • First aid certificate

Desirable for Role:

• Valid SIA door supervisor l icence • Experience with access Control software • Incident response experience


SECURITY


Security Officer South Kensington, London Permanent

Full time – 42 hours per week 4 on 4 off – Days & Nights

£10.68 per hour SODNF114


Wilson James are recruiting a Security Officer for a prestigious museum based in South Kensington. To play an active role in the Security Group, as part of a 24hr shift team responsible for actively patrolling and protecting the whole of the Museum’s estate, including its collections and assets; as well as maintaining a secure and safe environment for visitors, staff and contractors.

Duties to include:

• To carry out security patrols throughout the museum’s galleries and the as instructed by the Duty Security Manager, ensuring that all museum collections and assets are secure.

• To actively support health and safety objectives by responding to all emergencies in accordance with procedure and to play an integral part in the safe evacuation of visitors, staff, and contractors minimising risk.

• To play an integral role in any emergency including evacuation, dealing with unsocial behaviour, first aid incidents (or assi stance to trained first-aiders)

• To provide a visible preventative security presence by patrolling areas as instructed.

• To contribute toward the maintenance of a clean, welcoming environment for visitors by logging any issues with control.

• To prevent loss, damage and theft to museum collections and other museum assets

• Carrying out goods inwards/outwards duties and maintaining records of all movements

• Checking the identity of staff, contractors and official visitors. Issuing contractors with daily passes.

• Access control

• To make enquiries and submit reports on incidents as instructed by the Control Room Supervisor.

Essential:

• Demonstrate excellent customer service.

• Hold excellent written communication and interpersonal skills.

• Demonstrate the ability to think and act quickly in emergencies or under pressure;

• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure effectiveness and availability of departmental resources.

• Able to deal calmly and confidently with demands from the public.

Its is essential for applicants to hold a valid SIA Door Supervisor l icence for this position. A valid CCTV licence is desirable.


SECURITY


Security Officer Westhill , AberdeenZero Hours

Days, Nights & Weekends£9.65 per hour SOE14


Wilson James are recruiting a Security Officer to join a world leading offshore engineering and service contractor based in Westhill , Aberdeenshire. This role will manage the day to day requirements of the contract in l ine with customer and contractual expectations. To be the initial contact on all security matters, ensuring service delivery and promp t response to all incidents.


• Operational support to their Line Manager by overseeing key locations.• Ensure compliance with requirements, minimising associated risks to the company and to the customer. • To provide first l ine response to all incidents, Fire, Security and Health & Safety and manage these in accordance with laid down procedures.• Assist the Supervisor in ensuring that manning is at all times at required levels, with regular shift patterns worked by trai ned and qualified staff.• Ensure you work in safe conditions, acting upon all reports of accidents and faults and that staff carry out their duties in accordance with procedures and policies. • To raise the profile of security and fire prevention ensuring that customers are well informed at all times of procedures and processes. • To manage on a day to day basis sites where CCTV, Fire and Security systems are installed• Ensure that all equipment is managed, used, monitored and reported defective in accordance with policies and procedures. • Ensure that all incidents are managed and responded to in accordance with policies and procedures.


• Minimum of one years security experience• Valid SIA Security Guard licence • Good organisational skills.• First aid certificate • Defibril lator training


SECURITY


Security Supervisor Cowley, Oxford Full Time, Permanent £10.00 per hour SSF176


Wilson James are recruiting a Security Supervisor for a large car company based in Cowley, Oxford. The Security Supervisor will provide security of the site by internal and external patrolling and other duties that exceeds the customer’s requirements.

Duties to include:

• Provide a highly visible security presence on and around site.• To operate internal and external patrols.• To provide car park patrols and apply restrictions as required.• Respond to emergencies immediately and request for assistance where required.• Reporting instances on and around site.• Carry out initial investigations and report writing on incidents, accidents, damage, suspicious activities and parking.• Perform as instructed locking and unlocking duties.• Carry out routine checks on equipment as stated in Assignment instructions.• Ensure emergency escape routes are not blocked and that they are free from any obstructions.• Carry out routine checks on fire prevention equipment, vehicles and alarm activation systems.

A SIA Security Guard Licence is required for this role. A SIA Door Supervisor Licence is desirable.


SECURITY


Relief Security Host HammersmithPermanent – 42 hours per week

Varied shift pattern £10.00 per hour RSHF222

CLOSING DATE: Friday 23rd March 2018

Wilson James are recruiting a Security Host to work within a site based in Hammersmith, London. The main responsibility of the Security Host is to carry out duties at all posts in the Centre West facil ity. This will include access control and assisting the front of house supervisor at the receptions, barrier and car park access control, and site patrols.

Duties to include:

• Work closely with the Security Venue Manager and the client to help project the client security requirements

• Ensure the delivery of a high standard professional security service;

• Ensure, all duties are carried out safely, acting upon all reported accidents and faults, and escalate to the duty supervisor ;

• Ensure that the all assignment instructions are understood and carried out.

• Security host will look for any potential crowd control issues, discovering problems before they occur.

• Regulate and control access points to sensitive areas.

• Properly screen guests during ingress through the use of bag searches

• Support the Security Venue Manager when needed

Essential:

A SIA Door Supervisor Licence is essential

Excellent verbal communication skills

Desirable:

A CCTV Licence

First Aid Certificate


SECURITY


Control Room Supervisor x2 Southwark, LondonPermanent – Full Time

42 hours per week – 4 on 4 offDays & Nights

£11.75 per hour CRSF17/F54


Wilson James are recruiting multiple Control Room Supervisors to work within two prestigious sites in London, one in Pimlico and the other in Southbank. As part of a 24 hour shift team be responsible for actively monitoring and

operating control room systems and radio transmissions to help in coordinating and directing security response to protect the clients assets and maintaining a secure and safe environment for visitors, staff and contractors. To assist

the control room manager with operational staffing of the control room.

Duties to include:

• Managing the day to day operational staffing of the control room

• Managing key control, CCTV, l ift panel and fire and security systems in l ine with the customer and contractual expectations.

• Ensure consistent quality service delivery and meet all legal and contractual compliances.

• Ability to respond promptly to all incidents, health and safety and security concerns

• Ability to professionally implement the clients business continuity plan, emergency and preparedness plan and tactical respon se plan.

• Previous leadership experience of working under pressure in a high-profile operational environment, with decision-making responsibility.

• Operational knowledge and technical knowledge of CCTV and life safety systems.

• Relationship-building with external agencies, particularly the police.

• Comply with and demonstrate a positive commitment to a high level in equal opportunity, equality, diversity and inclusion, oc cupational safety & health, Wilson James core values, performance development, customer service,

professional presentation and confidentiality.

Essential:

A valid SIA Door Supervisor l icence

First Aid certificate

Previous control room management experience

Desirable:

A valid SIA CCTV licence


SECURITY


Control Room Manager x4 Southwark, LondonPermanent – Full Time

48 hours per week – 4 on 4 off£31,536 per annum CRMF17/F54


Wilson James are recruiting multiple Control Room Managers to work within two prestigious sites in London, one in Pimlico and the other in Southbank.

Duties to include:

• Managing the day to day operational staffing of the Control Room

• Managing key control, CCTV, l ift panel and fire and security systems in l ine with the customer and contractual expectations.

• Ensure consistent quality service delivery and meet all legal and contractual compliances.

• Ability to respond promptly to all incidents, health and safety and security concerns is essential.

• Ability to professionally implement the clients business continuity plan, emergency and preparedness plan and tactical respon se plan.

• Previous leadership experience of working under pressure in a high-profile operational environment, with decision-making responsibility.

• Operational knowledge and technical knowledge of CCTV and life safety systems.

• Relationship-building with external agencies, particularly the police.

• Comply with and demonstrate a positive commitment to a high level in equal opportunity, equality, diversity and inclusion, oc cupational safety & health, Wilson James core values, performance development, customer service,

professional presentation and confidentiality.

Essential:

A valid SIA Door Supervisor l icence

First Aid certificate

Previous control room management experience

Desirable:

A valid SIA CCTV licence


SECURITY


Duty Security Manager Reading, Berkshire Full time – 42 hours per week


£12.52 per hour DSMK015


Wilson James are recruiting for a Duty Security Manager for a Large Business Park in Reading.To manage the day to day security operation to exceed annually agreed targets and budgets.

Duties include:

• Produce timely and accurate monthly and quarterly reports as required by Security Manager.• Engage in other activities as requested by Security Manager• Bring innovation to the role and to contribute ideas for the development of the role• Regularly communicate progress and changes regarding onsite operations to Security Manager• Ensure all staff are of highest dress and deportment• Support the delivery of the Company vision, culture and core values• Not intentionally or recklessly interfere with or misuse any property, equipment, IT hardware or systems in the interests of health, safety and welfare• Undertake performance and monitoring reviews, coach, mentor and develop site personnel identifying training and development n eeds.##• Carry out interviews, as required, on all prospective job candidates within your area of responsibility• Ensure all employees receive Site Induction training and WJ induction prior to commencement.

• Ensure sufficient manning of suitable quality is available to meet customer requirements including holiday, sickness & extra cover


• Valid SIA Door Supervisor l icence • Valid SIA CCTV licence • First Aid Trained • Full Driving Licence


SECURITY


Security Officer Thorne, Doncaster Permanent – Zero Hours £8.60 per hour SOS91


Wilson James are recruiting a Security Officer to work at a prestigious car manufacturing site to cover holidays, sickness an d events in the Thorne, South Yorkshire and surrounding areas.

Your duties will include but are not limited to:

• Provide site security, including access and egress control.

• Monitoring of CCTV systems – review, record and escalate incidents, fault finding and reporting. Monitoring Fire & Security alar m system panel, inclusive of intruder systems.

• To operate internal / external security patrols on a regular basis ensuring familiarity of site layout, buildings and process es.

• Communications hub for the site and information / reactive tasking to other site security functions. Importantly this includes activation of the emergency services as required, fault reporting and incident escalation.

• Response to all incidents.

• Maintain all security equipment and any other physical security equipment used on site.

• Understand and be able to carry out the role required in emergency situations as directed by the customer.

• Report instances of property at risk of being lost, stolen, damaged and vandalised.

• Ensure keys are handled in accordance with procedures [when covering reception or where keys are issued]

• Respond to requests for assistance.

• Internal emergency hub/contact point for escalation to external emergency services plus general enquiries, key issuing and fo rwarding requests to management and other team members.

• Respond to Fire and Emergency incidents as described in the Assignment Instructions

The ideal candidate will be flexible and available to work days, nights and weekends, sometimes at short notice. You will hav e excellent communication skills.

Its essential applicants hold a full driving license, own transport and a valid SIA Door Supervisor l icence is for this role. A CCTV Licence and First Aid qualification would be beneficial but are not essential as training will be provided.


SECURITY


Security Officer X 6 Manchester and surrounding areaFull Time

Days, nights and weekends£8.45 per hour SOMS999


Wilson James are recruiting multiple Security Officers to cover holidays, sickness and events in Manchester and surrounding a reas.

Duties will include:• Conducting regular internal and external patrols• Carpark management• Monitoring CCTV• Access/egress control• Reception duties• Conducting investigations into incidents and report accordingly• Responding to emergency situations as instructed• Managing lost and found property• Carrying out other reasonable requests as assigned by Security Management

An SIA Door Supervisor Licence is required for this role as well as a Full Driving Licence. An SIA CCTV Licence is desirable as well as a First Aid Qualification.


SECURITY


Security Officer x 3 Gaydon, Warwickshire Full Time- Permanent £8.65 per hour SODS102


Wilson James are recruiting multiple Security Officers for a corporate site based in Gaydon, Warwickshire.


• Officers are responsible for the delivery of a range of security services that include (but not l imited to) patrolling, key i ssue, monitoring of alarms and CCTV, staff welfare, response to the fire systems, and the lock up of the estate. • Officers are expected to engage in the client culture and objectives, whilst delivering their duties in a professional manner and giving exceptional customer service.• All Officers are also expected to comply with Wilson James Health, Safety and Quality standards, SIA requirements, and all go vernment legislation that govern the security industry.• Officers are to prioritise their duties to protect l ife, prevent waste and loss, protect the business and buildings, and prevent crime.• VIP visitor processing and management • Gatehouse duties and booking assets on/off site• Maintain a polite, courteous, and friendly manner towards the public, the client, and colleagues• Make rounds of inspection at fixed intervals and reports in by means of radio or other devices• Monitor and respond to CCTV and Intruder/Access Alarms• Check that doors and windows are properly shut and locked• Prevent the admittance to the premises of unauthorised persons

An SIA Security Guard Licence is required for this role as well as a Driving Licence. An SIA CCTV Licence is required for thi s role.


AVIATION


Aviation Security Officer x30 Liverpool AirportPermanent

Guaranteed minimum 20 hours per week £8.15 per hour rising to £8.45 after

probationASOH633


Wilson James are recruiting multiple Security Officers to work within a busy airport in Liverpool . This role will involve en suring the safe and smooth transition of passengers, staff and airport users whilst maintaining the highest level of customer service and satisfaction at all times, including high quality customer service, screening and searching passenger's and their baggage.

Duties to include:

• People Search - Screen all personnel passing through the Walk through Metal Detectors and Security Scanners and manual body sear ching where necessary (with the exception of those listed by the Department for Transport).• X-ray Screening and Bag Search - Screen all items with explosive trace equipment and manual search, in order to ensure that no prohibited articles are taken into the critical part of the airport which could endanger aircraft,

passengers and crew.• Access Control - Controlling of access to the Critical Part of the aerodrome, checking identification or travel documents for al l passengers, staff and airport users requiring access.• Resolve queries from customers and assist them with their journey through the airport offering advice where necessary.• Read and adhere to security notices (from LLA or WJ), completing documentation clearly and concisely on any incidents that ma y have occurred.• Responding to and assisting with emergency situations such as aircraft emergencies, terminal evacuations and security inciden ts.• Carry out patrols of the airside / landside areas to ensure that these locations are secure (i.e. any suspicious persons iden tified and their presence is justified, airside/landside doors are secure, etc.)• Aircraft guarding and escort duties within the Critical Part.


• Have excellent communication skil ls• Have a clear and proven UK residency for the last 3 years.• Be able to pass a colour blind test

Desirable requirements:

• Aviation experience would be an advantage but all training provided a full UK driving l icence for travel would be a distinct advantage.• Full driving licence for travel would be a distinct advantage.

We will be running a recruitment day on the Monday 19 th March 2018 for successful candidates.


AVIATION


Ramp Operations Coordinator London Gatwick Airport

Full time – 42 hours per week 4 on 4 off

2 days/2 nightsPermanent

£11.09 per hour RCQ001

CLOSINGDATE: Monday 19th March 2018

Wilson James are recruiting a Ramp Operations Coordinator to work within a busy London airport. The Ramp Operations Coordinator to lead and motivate the large teams of airside drivers for the Assisted Customer operation at Gatwick Airport. Promote and protect the Assisted Customer operation within the wider airport community, whilst ensuring corporate and legisla tive compliance by the use of best practises and safe systems of work.

Key Duties and Responsibilities:

• Ensure disciplinary and control standards are adhered to at all times, including the monitoring of uniform standards, timekeeping, staff attitude and behaviour. • Attend incidents involving the airside drivers and complete thorough investigations in a timely manner• Management of ramp team administration including conducting return to work interviews• Conduct regular audits of staff• Provide support to the airside drivers on tasks if requested• Ensure effective and fair allocation of vehicles• Communicate vehicle status to the Operations Delivery Managers throughout the day to avoid impact to operation• Favourably represent the operational management team at meetings with airlines/Gatwick Airport Ltd/handling agents/law enforc ement/Border Force etc

Required skills/Experience:

• Full Driving Licence held for two years or more, with C/D classes, must be over the age of 23 due to insurance restrictions• Deliver excellent customer service• IT Literate

Desirable:

• Airside Driving Permit• HGV Desirable


AVIATION


Customer Care Agent x 10 London Gatwick Airport


Nights 18:00 – 06:00Permanent

£8.77 per hour CCANQ001


Wilson James are looking to recruit multiple Customer Care Agents based in Gatwick. You will be responsible provide assistance to customers who have mobility needs throughout Gatwick Airport using equipment such as an electric buggy or manual wheelchair.

Main Duties:

• Completing the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting where necessary, any vehicle defects in l ine with the Vehicle Inspection procedure• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.• Carry out Customer Care duties as directed by the Movement Control team. • Escorting arriving and departing passengers with reduced mobility through the airport • Providing assistance with baggage.• Ensuring that, wheelchairs and buggies are clean and tidy at all times• Ensure that Movement Control is updated on progress by use of IT handsets and radios• Ensure that all necessary paperwork is completed legibly and submitted in a timely manner• Any additional reasonable duties as assigned by operational management

Essential:• Full Driving Licence

Desirable: • Previous Airline &/or Airport experience is desired although not essential as full training will be provided• NVQ Customer Care and/or NVQ Dementia Care


AVIATION




13:00 – 01:00Permanent

£8.27 per hour CCA44Q001


Wilson James are recruiting multiple Customer Care Agents based in Gatwick. You will be responsible provide assistance to customers who have mobility needs throughout Gatwick Airport using equipment such as an electric buggy or manual wheelchair.

Main Duties:

• Completing the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting where necessary, any vehicle defects in l ine with the Vehicle Inspection procedure• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through saf e manual handling techniques.• Carry out Customer Care Agent directed by the Movement Control team. • Escorting arriving and departing passengers with reduced mobility through the airport • Providing assistance with baggage.• Ensuring that wheelchairs and buggies are clean and tidy at all times• Ensure that Movement Control is updated on progress by use of IT handsets and radios• Ensure that all necessary paperwork is completed legibly and submitted in a timely manner• Any additional reasonable duties as assigned by operational management

Essential:• Full Driving Licence



AVIATION




Mixture of early and late shiftsPermanent

£8.27 per hour CCA53Q001



Main Duties:

• Completing the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting where necessary, any vehicle defects in l ine with the Vehicle Inspection procedure• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.• Carry out Customer Care duties as directed by the Movement Control team. • Escorting arriving and departing passengers with reduced mobility through the airport • Providing assistance with baggage.• Ensuring that wheelchairs and buggies are clean and tidy at all times• Ensure that Movement Control is updated on progress by use of IT handsets and radios• Ensure that all necessary paperwork is completed legibly and submitted in a timely manner• Any additional reasonable duties as assigned by operational management

Essential: • Full Driving Licence



AVIATION



Part Time – 21 hours per week 4 on 4 off

04:00 – 10.00Permanent

£8.27 per hour CCAPTQ001



Main Duties:

• Completing the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting where necessary, any vehicle defects in l ine with the Vehicle Inspection procedure• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.• Carry out Customer Care duties as directed by the Movement Control team. • Escorting arriving and departing passengers with reduced mobility through the airport • Providing assistance with baggage.• Ensuring that wheelchairs and buggies are clean and tidy at all times• Ensure that Movement Control is updated on progress by use of IT handsets and radios• Ensure that all necessary paperwork is completed legibly and submitted in a timely manner• Any additional reasonable duties as assigned by operational management

Essential: • Full Driving Licence



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