Badalona. Spain
Hospital Universitari
WIN We need a new language, I’m sure !!!
Fina Mauri
ESC 2011, Paris
¿ Which language did we use until now ?
¿ Which language did we use until now ?
¿ Which language did we use until now ?
¿ Wich language did we use until now ?
Solution
Problem Solution End of problem
¿ Which language did we use until now ?
How about changing our language ?
?
Adding some ones ?
How about modifying some details ?
?Adding to Work as a real
team ?
?Adding to Work as a real
team ?
El problema es menos problema
Modifying some details …
The big problem is no longer a big problem
Modifying some details …
We need another language
We need another language
This language
Means the WIN concept
Vital for
working well !!
Language A
Problem => Solution
•Rigidity•Protocol•Burocracy
Vital to enjoy while working !!!
Language B
“ Let’s see “
•Everything is possible
•Let’s discuss
•Let’s empathise
IDIOMA A Problema => Solución
IDIOMA B“Veamos que solución “
WIN language
+ Language A
Problem => Solution
Language B
“ Let’s see “
WIN concept in Education
Educational Forums
WIN concept in Education
Fisicians
WIN concept in Education
Fisicians
WIN concept in Education
Fisicians
WIN concept in Education
Fisicians
WIN concept in Education
General population
WIN concept in Education
General population
WIN concept in Education
General population
WIN concept in Education
General population
The WIN language
• Enhance knowledge, but primarily wisdom
Dr Hideo Tamai
Dr Hideo Tamai
The WIN language
• Enhance knowledge, but primarily wisdom
• If we only take into account the amount of knowledge
• We enhance pride
• We enhance vanity
• If we only take into account the amount of knowledge
• We enhance pride
• We enhance vanity
• Encourages contact between people• Between professionals and patients • Amongst professionals
The WIN language should
• Talk about the human beings , not only about problems
The WIN language
In WIN language
You are not an anesthesiologistYou are not a surgeon
You are not a cardiologistYou are not a nurse
You are not an auxiliary nurseYou are not a porter
You are not an administrative person You are not only a patient
You are just a human being who meets
another human being
¿ What about professionals ?
¿ Do we enjoy our profession ?
¿ Does it make us feel good as people ?
•Rigidity•Protocol•Burocracy
When you are just a human being who meets
another human being
You allow yourself to enjoy life
You allow yourself to enjoy life
Wi
WIN language
WIN lenguage is going to
• Allow us to enjoy
• Allows us to act wisely
• Allow us to relate as human being to human being
Thank you !!!
Badalona. Spain
Hospital Universitari