windows 2000 windows 2000 project team division of information technology mary dickerson, mcse,...
TRANSCRIPT
Windows 2000
Windows 2000 Project Team
Division of Information Technology
Mary Dickerson, MCSE, Project Leader
University of HoustonUniversity of HoustonWindows 2000Windows 2000
November 13, 2001
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Windows 2000Presentation OverviewPresentation Overview
• Overview - UH Environment• Project Team Lifecycle• Lessons Learned
Windows 2000UH EnvironmentUH Environment
• UH (Main Campus)
• UH-Downtown
• UH-Clear Lake
• UH-Victoria
• Four off-campus institutes
Overview
The University of Houston System includes:
Windows 2000UH EnvironmentUH Environment
The UH Main Campus includes:
Overview
• 14 Colleges• 8 Administrative Divisions• 32,000 Students• 4,000 Faculty & Staff
Windows 2000IT Environment
• Diversity of colleges & divisions– Separate – Independent– IT development disjointed
• IT infrastructure focus– More on networks– Less attention to desktops
• Explosion of Windows services– Bias towards action, rather than planning
Windows 2000Network Infrastructure:Network Infrastructure:
Flat, bridged network configuration– 17,000 network devices
– Large broadcast domain
DNS– Currently handled by 3 Unix\Linux machines
– DNS resolution for some of other UH campuses
DHCP– Handled by 2 Linux machines
– Available for campus-wide use
– Utilizes two non-overlapping scopes
Current environment
Windows 2000Windows Infrastructure:Windows Infrastructure:
• Disconnected structure– Rapid growth in Windows services– Does not scale campus-wide
• Multiple domains/different administrators– High support costs
• Inability to sub-divide administration – Current NT limitation– Required separate domains
• Multiple trust relationships– Managed by many administrators– Adds considerable complexity
Current Environment
Windows 2000Windows 2000
Windows 2000 Key Architecture Projects
• Network Refresh Project – UH main campus– Implementation of a routed environment
– ATM and gigabit backbone
– Switched 10/100 Mb connections to the desktop
• Windows 2000 Project– Active Directory implementation
– Domain consolidation
– Desktop management
Building a New Infrastructure
Windows 2000 Choosing Active Directory
• Ability for distributed management– Resource administration closer to user
• Simplification of current environment– Domain consolidation– Decreased support costs
• Interoperability w/non-Microsoft services
Windows Infrastructure Solution
Windows 2000 From Chaos...
Windows 2000 To Active Directory
Windows 2000 Project Lifecycle
Phase I - Focus: IT Win 2000 Project Team– Team members identified
– Product education
– Mission statement
Windows 2000IT Project Team MembersIT Project Team Members
SupportCenter
InformationServices
MISPeopleSoft
NPDG OSG
SoftwareServices
StudentLabs
SDR
Windows 2000 Project Lifecycle
Phase II - Team focus: Desktop issues
– Communication with campus• Statements by IT• Web site created
– Documentation for customers– Support provider information
– Training• Goal: Support staff training on limited budget• Custom class: trainers, documentation specialists
& support team leaders (MOC 1554/1574 based)• Instructor-led training to all IT support staff• Web based training available
– Configuration testing• Tested popular UH applications
Windows 2000 Project Lifecycle
Phase III - Team focus: Infrastructure issues
– Identification of design concerns• MS 2-Day Jumpstart Deployment Overview• Deliverable: MCS Windows 2000 Assessment
– Executive Briefing for IT Management• Goal: Management education leading to
statement of support & direction• Presentation• White paper
Windows 2000IT Executive BriefingIT Executive Briefing
• MS Windows 2000 Product Overview• Intro to Windows 2000 Project Team• Analysis of Windows 2000 w/ Respect
to Current and Planned IT Services• Metamorphosis: Scope of Windows
2000 Project & Mgmt Commitment• Conclusion
Presentation Overview
Windows 2000 Project Lifecycle
Phase IV – Team focus split: Desktop & Infrastructure
– Desktop
• Continued application testing
• New training development
• Additional user documentation
– Infrastructure
• Focus on design issues
• Meetings with Lucent Consultants
• Test lab development
Windows 2000 Project Lifecycle
Phase V - Focus: campus community– Increased development of user Web resources
– Windows 2000 Campus Workshop sessions
• General
– Audience: Entire campus community
• Technical
– Audience: Faculty/Staff w/computing responsibilities
– Dialogues with other UH campuses
Windows 2000Agenda: General SessionAgenda: General Session
• Intro to IT Windows 2000 Project Team• MS Overview - Win 2000 Professional• UH Site Licensing & MS Campus
Agreement• Win 2000 General UH Support Info• UH Training Resources• Overview of Windows 2000 Server• UH Windows 2000 Infrastructure Issues• Q & A• Closing
Windows 2000Agenda: Technical SessionAgenda: Technical Session
• MS - Intro to Windows 2000 Professional• Windows 2000 Deployment Information:
– Single & Small Scale Deployments– Large Scale Deployments
• Break• MS - Intro to Windows 2000 Server• UH Infrastructure Issues• Questions & Answers• Closing
Windows 2000 Project Lifecycle
Phase VI - Focus: Detail design (Current)– Test lab expansion
– Infrastructure design & testing
– Work with college/division representatives
• Appointed representatives: Profile
Windows 2000 Project Success
Factors• Project team organization & leadership• UH Windows 2000 Web site• Test lab development• Collaboration of UH colleges & divisions• Microsoft resources
– Planning workshops– Product deployment information
Benefits • Collaboration among all technology providers• Joint development of standards for environment• Decrease in enterprise-wide support costs• Increased partnership opportunities
– Compaq - servers for lab & consulting– Microsoft – consulting & resources
Windows 2000 Lessons Learned
• Collaboration is key– Within the IT organization – Among campus colleges and divisions– With external resources
• Hardware vendors: Compaq• Software vendors: Microsoft
• Strong project leadership essential– Communication
• Web site• Workshops for customers
– Collaborative comprehensive design
• Design process requires official voice– Representative selected by units
• Microsoft resources are essential– Helped understand complex technical issues– Assisted with education of campus community
Windows 2000
Windows 2000 ProjectWindows 2000 Project
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Web Site:
http://www.uh.edu/Windows2000
Email Address: