windows embedded retail brochure 098-117638

7/25/2019 Windows Embedded Retail Brochure 098-117638

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Retail andHospitality

Solutions


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Connect with shopperson their own terms

Connected customers.Connected enterprise.Smart business.Increasingly, successful retailers realize the power of delighting and empowering

customers with memorable store experiencesbut must also manage store operationsand help secure data across the entire enterprise infrastructure with maximum

efcienc. Maintaining a competitive advantage depends on succeeding at this complex

challenge, and Windows Embedded is the one trusted platform for delivering the

consumer experience while meeting the operational needs of the business.

As a standards-based solution for managing a broad arra of digital devicesfrom

point-of-service, kiosk, and handheld sstems to digital signsWindows Embedded

helps retailers better manage the complexit of their organization. A trul connected

experiencewith customers, within stores, and across a distributed enterpriseis

within reach with Windows Embedded.

R ETA IL A ND HO S PITA LITY S O LU TIO NS

Windows Embedded POS solutions can t seamlessl into a diverse infrastructure,

minimizing energ consumption through power management features. With support for

36 languages (up to ve simultaneousl per location) customer and staff needs can be met

across diverse geographies. Bring the power of business intelligence to the front line and

support decision-making across all business units.

Automated kiosks built on Windows Embedded provide real-time pricing, inventor, and

service information to customers. Users can enjo a compelling digital interaction with the

retailers brand while the vendor benets from improved operating efciencies such as

digital cash receipts, signature capture, and more.

Retailers can rapidl drive high-delit, narrowl targeted advertising and communications

via devices full integrated in central and distributed IT infrastructure. Remote connectivit

makes it simple to secure data on digital signs and to ensure polic compliance across

infrastructure.

Windows Embedded powered handheld devices bring our business to our customers for

their convenience, rst-rate service, and improved asset productivit. Windows Embedded

Handheld can enable multichannel operations that supply consistent data to a website, staff,

and customers across all access points.

ONSITE

SYSTEMS

BUSINESS

INTELLIGENCE

CUSTOMER

EXPERIENCE

Point ofService

CustomerKiosks

DigitalSignage

HandheldDevices

Toda, a thriving retail enterprise is more likel to be a distributed enterprise

sourcing and selling new goods in more markets. New economies of scale and

operating efciencies are within reach, enabling intelligent sstems where data ows

across the entire enterprise, collecting valuable data from virtuall anwhere. Without

an intelligent sstem helping ou connect devices, data resources, and people,

monitoring value and suppl chain performance is challenging. Windows Embeddedaddresses that need for retailers reliabl and economicall.

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Specialized devicesfor connected experiences

KIOSK

Speed and efficiency are central to

customer satisfaction in uick-servicerestaurants. Self-service kiosks for

ordering and pament have a directimpact on the customer experiencewhile improving store efficiencies.

KIOSK

Airline self-service kiosks contribute tothe passenger experience by allowing

passengers to check in, review seatingassignments, and purchase upgrades

easil and convenientl.

POINT-OF-SERVICE

Easy-to-use transactional point-of-sale

devices contribute to the customer serviceexperience b providing speed, efficienc,and a sense of transactional securit.

HANDHELD

Devices, such as RFID scannersconnected to business systems,

speed shipping, receiving, andinventor updates.

DIGITAL SIGNAGE

Up-to-the-minute airport and airlineinformation is critical for passengers.Digital signage connected to central

sstems provides timel informationon parking, securit, flights, and more.

DIGITAL SIGNAGE

Digital signs deliver targetedadvertising and engage the userwith an immersive, high-fidelit,multimedia store experience.

Airports

With heightened security concerns and growing

passenger demands, airports and airlines are

looking for operational and service efciencies

that also increase passenger satisfaction.

Retailers

Connected device solutions allow consumers to

shop the way they want to shop, with instant

access to product price and availabilit, gift

registries, and self-service bill pament.

Company Headquarters

Enterprises can effectivel manage devices at

various locations, with enhanced insight and

control. Seamless data exchange between

retail and hospitality outlets and enterprise

IT sstems informs real-time decision making

and business intelligence.

Quick-Service Restaurants

The uick-service restaurant concept is built on

delivering a consistent experience. A growing

trend for a self-service component is paving the

wa for innovative technologies that are eas to

use, and support the brand experience.

DIGITAL SIGNAGE

From building brand awarenessto influencing customer purchasedecisions, digital signage promotes

a guided customer experience.

TotalS

ales

THIN CLIENTAirlines use thin clients for check-inand ticketing, which eliminates theneed for a client-server sstem at eachairport and provides the abilit to rollout new applications more uickl.

25%OFF

15%O

FF5%

OFF

KIOSK

Customer kiosks drive self-directedshopping experiences b providingaccurate gift registry, pricing, and

store credit card billing information.

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Windows Embeddedin the Connected Enterprise:Transforming retail and hospitality businesses

Windows Embedded provides one trusted platform for retail and hospitalit businesses to connect their devices and

sstems, surfacing new business opportunities and driving innovation.

One trustedplatformWindows Embedded minimizes

risk and complexit with one trusted

platform on which retail and

hospitality businesses can deploy

and manage innovative solutions

that contain costs and capitalize

on evolving opportunities.

Fits withyour needsWindows Embedded ts with

the need of retail and hospitality

businesses to serve customers

with efcienc and personalized

attention, whether attended or

self-directed.

Extends intelligenceto increase businessopportunityWindows Embedded extends

intelligence across retail and

hospitality organizations, increasing

opportunities to engage with the

customer and act on insights that

would otherwise be out of reach.

An extensive partnerand community ecosystemWorking with a partner throughout the development

process can save ou time and mone. The WindowsEmbedded Partner Program (WEPP) is a strategic

worldwide program that gives partners the support and

resources the need to provide OEMs and enterprises with

design and build support as well as technolog advice.

www.windowsembedded.com/partners

ORIGINAL DEVICEMANUFACTURERS

SySTEMINTEGRATORS

INDEPENDENTSOFTWAREVENDORS

INDEPENDENTHARDWAREVENDORS

ONLINE SERVICEPROVIDERS

DISTRIBUTORS SILICONVENDORS

TRAININGPARTNERS

ORIGINALEqUIPMENT

MANUFACTURERS

DESIGNHOUSES

The portfolio of Windows Embedded

retail and hospitality solutions

USEREXPERIENCE

DESIGN HOUSES

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Windows Embedded POSRead 7 is a exible

operating system designed to seamlessly

connect point-of-service solutions with

peripherals, servers, and services.

With the innovative, eas-to-use Microsoft

Silverlight application, developers can deliver thenext generation of rich, interactive user experiences

featuring animation and 2-D/3-D interaction.

The familiar Microsoft Visual Studio toolset and

.NET Framework provide a common developmentenvironment for retail and hospitalit applications.

Windows Embedded Compact, the next

generation of Windows Embedded CE, is a

componentized, real-time operating system

for a wide range of small footprint and

rugged devices.

Windows Embedded Standard includes

componentized versions of Windows XP

and Windows 7, and delivers the power,

familiarity, and performance of the

Windows operating sstem.

Windows Embedded Enterprise deliversthe full power of Microsoft premium

operating systems, including Windows 7

for Embedded Sstems.

Windows Embedded Server offers therobust versatilit of Windows Server for

Retail Server Appliances, and leverages the

connectivit, securit, and scalabilit featuresof Windows Embedded Server 2008 R2.

Windows Embedded Device Manager 2011enables enterprises to deploy, assess,and update Windows Embedded powered devices, providing a single managementsolution that offers enhanced insight and control over IT infrastructure and sstems bextending the capabilities of Sstem Center Conguration Manager 2007.

User:

GOODS:

examples

SERVICES:

examples

DEFINITION:

POINT

OF SALE

A POS system isoperated by employeesto record transactions ofgoods or services and

process payments.

Cash Register for:

Mass Merchandise Department Store Specialty Retail Grocery Restaurant Hotel

HandheldPOS Car Rental

Employee

KIOSK:

SELF-SERVICE

A self-service system isused by customers torecord transactions ofgoods or services and

process payments.

Self-Service for:

Self-Checkout Quick-Service

Restaurant (QSR)Self-order

Guided Selling

Subway Ticketing Gift Registry

Airline Check-in Hotel Check-in/out In-Store Online Purchase

Customer

KIOSK:

VENDING

A vending machine isused by customers anddispenses or receivesgoods or services and

processes payments.

Vending for:

DVD Rental Gas Pumps Photo Processing Recyclables Coin Exchange

Pay Phone Internet

Gaming

Customer

KIOSK:

INFORMATIONAL

An informational kioskis used by customersinteractively to obtaininformation about a

given subject.

Data and Information for:

Wine Sommelier Product Catalog Photo Kiosk Product Ordering Kiosk

Human Resources Claims

Security Check Point Passport Validation Schedule Appointments Directory Wayfinder

Customer

DIGITAL

SIGNAGE

Digital signage is usedby companies to relayunsolicited informationto customer.

Digital Signage for:

Advertising Promotions

Point-of-ServiceSignage

Traffic and News Feeds Product Advertising

Customer

THIN CLIENTS

A thin client is a devicewith reduced hardwareand software that isintended to connect to

a remote desktop.

Thin Client for:

Reservations Check-in Call center

Hotel Reservations Customer Service

Employee

PERIPHERALS

Peripheral devicessupport a point-of-service device and canexpand the hosts

capabilities.

Peripheral for:

Receipt printer Card reader Scale

Receipts Credit Card

Transactions Product Weight

Customer/Employee

HANDHELD

TERMINALS

Handheld terminalsenable mobile-devicescenarios in a multitudeof difficult environments.

Handheld for:

RFID Scanner SKU Scanner Printer

Receiving Returns/Transfer

Price Verification

Employee

POSREADY

DEVICE MANAGER

STANDARD

COMPACT

HANDHELD

ENTERPRISE

Windows Embedded Handheld addresses

the needs of mobile POS, inventor and

suppl chain management, and more. It

powers handheld devices that help increaseproductivit, reduce data entr errors, and

improve reporting.

POSReady Handheld Compact Standard Enterprise Server

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Windows Embedded Windows Embedded Windows Embedded Windows Embedded Windows Embedded Windows Embedded


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One Trusted Platform to Deliver Consistent Customer ExperiencesWindows Embedded for Point of Service offered exactl what Famil Dollar needed from an operating sstemstable,

robust, full-featured software with embedded behaviors, at a cost-effective price.

Chuck Prince, Senior Manager, Retail Division, Toshiba TEC America

Sioux Falls Arena Boosts Food and Beverage Sales with All-in-One POS DeviceIn just the rst two months of operation with the new sstem, we have seen a 12 to 14 percent increase in sales.

Terr Torkildson, General Manager, Sioux Falls Arena

Differentiate from the CompetitionRetail Anwhere provided a full integrated solution that met our business needs with low upfront costs.

Windows Embedded POSRead gives us a secure, locked down operating sstem optimized for retail.

Jennifer Pearce, Director of Compan Stores, Nakajima USA

Connected Retail ExperiencesThe Windows Embedded operating sstem allowed us to implement a ver sophisticated power management sstem

that reall differentiates this device.

Thierr Joubert, Chief Technolog Ofcer, Theoris

Overview Challenges Solution Customer Benets Overview Challenges Solution Customer Benets

Overview Challenges Solution Customer Benets Overview Challenges Solution Customer Benets

Company:Famil Dollar,Charlotte, North Carolina

Background: Leading/fastgrowing discount storechains in United States, withnearl 6,500 stores in 44states. Sstem-wide sales aremore than $6.8 billionannuall.

Full Report:Case Study

Famil Dollar needed toenhance its POS technologyto support businessinitiatives.

The new POS terminalrequired a highly secure,robust embedded operatingsstem preconguredfor retail applications,peripherals, and services.

Famil Dollar worked withToshiba TEC America, whichused Windows Embedded forPoint of Service to deplo adevice that accepts newtender types and allows forbetter communications,improving customerexperience and employeeproductivit.

Fast development anddeployment

Bui lt-in networkmanagement

Support for third-partyretail applications

Extensi ve sstemsintegration

Company:Sioux Falls Arena,Sioux Falls, South Dakota

Background:The SiouxFalls Arena is an 8,000-seatindoor sports andentertainment venuehome of an NBADevelopment Leagueteam, a USHL hocketeam, and a UIF indoorfootball team.


Sioux Falls Arena wantedto replace manual cashregisters and menu boardswith a reliable POS systemto increase sales and prots.

Dakota Retail Technologiesinstalled the Touch DynamicBreeze All-in-One POSrunning on WindowsEmbedded POSRead 2009.

Conn ectivit withWindows Server 2008for advancedinventor control

Compatible withWindows EmbeddedCompactbasedhandheld devices

Integrated, secure,high-speed creditcard processing forincreased salesper person

Company:Nakajima USA,Los Angeles, CA

Background:Manufacturerof licensed plush, collectible,and seasonal toys, lifestylegoods, and trend charactermerchandise.


After years of rapid growth,Nakajima USA, a specialtretailer of brands includingSanrios Hello Kittcharacter, was suffering withold, ill-performing software.

It sought a new POSsolution with faster, moresophisticated functionality,and improved data accessand security, including PCIcompliance support.

The Retail Anywhere Point-of-Sale solution with itsintegrated retail managementsystem, based on WindowsEmbedded POSReady,Microsoft SqL Server, and.NET technologies, wasdeploed to all 40 Nakajima-owned store locations.

30-second increase inoverall transaction speed

Improved abilit to targetpromotions

Real-time inventor status

Secure, locked downoperating system

25 percent decrease inPOS operating costs

Reduced back-ofceworkload with newreporting functions

Company:Cash Systemes,Saint Raphael, France

Background:With morethan 45,000 Point of SaleTerminals sold all over theworld since 1992, CashSystemes Industries is a POSmarket leader in Europe.


Hotels, restaurants, andother hospitality businessesin Europe wanted a wirelesshandheld device to wait ontables located on sidewalksand terraces.

Cash Systemes needed toupdate its wirelesstechnology and graphicaluser interface.

Windows Embedded CE 6.0R3 allowed for rapid productdevelopment. An icon-driveninterface delivers acompelling visual experience.

Support for accelerometer-driven GUI orientation allowsusers to rotate the screenfrom portrait to landscapemode for a betterperspective on tables andcustomer turnover.

Wi-Fi connectivit withfast reconnect

Power managementfor long battery life

UI with rich featureslike rotation

Compatibility withWindows applicationsand services

Case Studies

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For more information

about Windows Embedded

retail and hospitality solutions, visit:www.windowsembedded.com/retail

Part No. 098-117638

windows embedded retail brochure 098-117638

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