winners’ circle policy · pdf fileglobal policies . wipro confidential september, ......

Wipro Confidential September, 2014

Last Updated 01 of 14

Winners’ Circle Policy Version 2.0

September 1, 2014

Wipro – For Internal circulation only

Compensation and Benefits Team

GLOBAL POLICIES



Contents

Purpose .........................................................................................................................2

Objective: ..................................................................................................................... 3

Eligibility: .................................................................................................................... 3

Types of Recognition ................................................................................................... 3

Spot Awards ................................................................................................................. 3

Rules for recognition .................................................................................................... 4

Validity of Points .......................................................................................................... 5

Process Flow Diagrams for Recognition ....................................................................... 5

Business Unit Awards .................................................................................................. 8

Rules for recognition .................................................................................................... 9

Points to Note while creating recognition .................................................................. 10

SLA Matrix .................................................................................................................. 10

Process to redeem points ............................................................................................ 11

Points to Note: ............................................................................................................ 11

SLA Matrix .................................................................................................................. 11

Tax on Redemption .................................................................................................... 12

Winners’ Circle Points Conversion ............................................................................. 12

Contacts ...................................................................................................................... 12

FAQs: .......................................................................................................................... 13

Amendment History ................................................................................................... 14



Purpose:

Purpose of Winners’ Circle policy is to lay down the approach and structure for rewards and recognition of employees.

Objective:

To have a single and consolidated points-based rewards and recognition framework

across geographies and business units.

Eligibility:

All full time employees globally of Wipro Technologies, Wipro Infotech, Wividus,

Wipro Corporate and Wipro Eco Energy except Retainers, Franchisees and Partner

employees

Types of Recognition:

There are three different types of recognition existent in Wipro as below.

Spot Awards

Business Unit Awards

Long Service Awards – Please refer to the LSA policy at MyWipro > My

Information Source > People Practices > Common policies across geography >

My Information Source > Long Service Awards

Spot Awards

Wipro’s spontaneous rewards and recognition system is positioned as ‘Spot Awards’.

Inspiring Performance – To provide on-the-spot recognition for significant

contributions made towards an assignment/project and overall business. This is an

individual award. This has to be given by Manager to the team member(s).

Victory League – To provide recognition for outstanding efforts of a team who has

outperformed their deliverables as a team

Round of Applause – To recognize significant contribution of helping another Wiproite

in times of need and criticality.



Make your own award (MYOA) – A highly customizable award that can be given to

recognize positive characteristics of an individual.

Appreciation Notes – Appreciation notes are a way to say thank you to any colleague

for their efforts. The Appreciation notes can be as follows

o You made a difference

o Pleasure to work with you.

o You saved the day.

Tenet Award – Tenet award is to be given to an employee who exhibits the Tenet

behaviors and lives the Wipro Values

Rules for recognition:

The Approving Authority shall be the Project Manager in all cases. In case there is no

project manager, the home supervisor is going to be the approving authority. In case the

employee is in transition and no home supervisor or project manager is tagged, the HR

for the employee shall be the approving authority

Recognition

Name

Eligible

Givers

Eligible

Receivers Points Remarks

Inspiring

Performance

All Employees

who have a

reportee

All active

participants

who are

either direct

or indirect

reportee of

the giver.

(upto level 3

reportees of

the giver)

600

For recognition issued by band B2 and

below, award needs to be approved by the

approving authority

If approval is not given within 10 days from

nomination, the award is auto approved.

No approval is needed if recognition

issued by Band B3 and above

Victory

League

All employees

All active

participants

who are in

bands below

the band of

the giver in

the same

450 per

person



approving authority.



Business Unit

(BU).


issued by Band B3 and above

Round of

Applause

All employees

All active

participants

who are in

bands below

the band of

the giver

150






No approval required for recognition

issued by Band B2 and above.

Make Your

Own Award

All employees

All active

participants

who are in

bands below

the band of

the giver.

Award can be

given to

someone in

same band

only if the

receiver is a

reportee

150







issued by Band B3 and above.

Tenet Award All employees All employees - No Approval

recognition.

is required for this

Appreciation

Note All employees All employees -

No Approval

recognition.

is required for this

Validity of Points

All points accumulated by the employees shall be valid for a fixed period of time as

decided by the HR Team. Beyond this period the points shall lapse. This period shall be

updated and specified periodically.

Process Flow Diagrams for Recognition

Wipro Confidential Last Updated 01 September, 2014 of 14



START

Nominator nominates an employee on MyWipro > My Career > Winners Circle, search using an email ID, selects recognition

The recipient is given the award Winner’s Project Manager

and Home Supervisor are sent an email stating your team member has been awarded.

Nominator in Band B2 &

Below

No Nominator receives an email informing that award is approved

Yes Yes Winner receives email

Nominator’s approving authority gets an auto- generated mail for approving the recognition submitted

Approving Authority approves

mentioning the following: Award, Citation, Points credited, the badge earned if any and e-card/e- certificate

No

Nominator receives an email informing that END award has been rejected

An employee is required to login to MyWipro > My Career > Winners Circle to create

recognition.

Inspiring Performance , Victory League and Make your Own Award:



Round of Applause:

START

Nominator nominates an employee on MyWipro > My Career > Winners Circle, searching using an email ID, selects recognition

Nominator is in Band B2 & Below

Yes

No

Nominator’s primary manager and project manager receive email alert informing that an award has been raised by their team member

The recipient is given the award

Winner gets email on award, member is awarded

No Nominator in

Band B1 & Below

Nominator receives an email informing that award is approved

Yes Yes

Nominator’s approving

Winner receives email mentioning the following: Award, Citation, Points credited, Link to view

authority gets an auto- generated mail for approving the recognition submitted

Approving Authority approves

No

online certificate

Nominator receives an email informing that award has been rejected

END



Tenet Award and Appreciation Note:

Business Unit Awards

The Business Unit Awards allows recognition of employees for outstanding performance

in events, contests, engagement activities, projects and other activities. It can be used for

recognitions that are outside the purview of the Spot awards.

START

Nominator nominates an employee on MyWipro > My Career > Winners Circle, search using an email ID, selects recognition

The recipient is given the award

Winner receives email mentioning the following: Award, Citation, Points credited, Link to view online certificate

END

Recipient gets email on award



Rules for recognition:

Recognition

Type

Eligible

Givers

Eligible

Receivers Points Remarks

BU Award

All HR

All

employees

Dynamic

Prior to raising the award, the giver is required

to take approval for the total budget amount

from their BFM.

The recognition gets triggered to BU HR Head in

the giver’s hierarchy for approval. The giver is

required to mail the BFM approval to the BU HR

head, based on which the BU HR Head may

approve the recognition.

The giver can enter any custom title for the

award (maximum 50 characters). No. of

characters allowed as citation are 350.

The award will get auto cancelled after 30 days,

if no approval is received



Points to Note while creating recognition:

Recognition once submitted, cannot be edited or deleted. The approving authority can

deny approval to cancel the award if necessary.

E-Cards/E-Certificates

1. The default option is Ecard and ‘No E-Certificate’. You may choose an e-certificate for

the recipient to be able to view certificate online.

2. Option to avail for hard copy of the certificates is not available in the program.

3. Citation may comprise maximum of 2000 characters (including spaces) and must be

typed in the comments box.

4. The trigger date for the certificate and the points credit can be selected at the time

of nomination. The certificate and points will get triggered on the date specified,

subject to the Manager’s approval of the recognition wherever necessary.

Important links

1. You can view your personal activity history on Winners’ Circle at

MyWipro > My Career > Winners' Circle > Profile > Activity History

2. Path for Manager approval: MyWipro > My Career > Winners Circle > Alerts

3. Soft copies of the certificates can be viewed online at:

Winners' Circle > Profile > Activitiy History > Choose the time period > Select ‘All

Recognitions’ > Recognitions Sent/Received > Click on the Date > Click on

'Recognition

Certificate'.

4. Reports on utilization at Business Unit level are available for HR at MyWipro > My

Career > Winners' Circle > Reports

SLA Matrix

Sr No. Activity Response Time

1 Query handling 1 working days from date of query

2 Credit of points Immediate (In case where approval is needed, immediately

upon approval)



Process to redeem points

Points in the account can be redeemed through the rewards catalogue:

MyWipro > My Career > Winners' Circle > Shop.

The product catalogue will vary based on the country one is based in and has been

designed in collaboration with multiple partners across countries.

Points to Note:

1. The reward will be dispatched to the address mentioned while redeeming the

points. Please do not mention official address as the courier may not deliver to all

offices.

2. Only the points in the account can be redeemed. There is no option to pay any

balance amount by cash.

3. WASE/ WIMS employees are required to redeem the points before being

confirmed. You will not be able to redeem points in the old account after

confirmation.

4. You are required to redeem the points before separation / last working day with

Wipro. You will not have access to the Winner’s Circle portal post exit. Once

redeemed, the order cannot be cancelled. In case of non-availability under

exceptional instances, the product will be replaced with an equivalent or higher

version product based on your approval. If no such product is available the points

shall be credited to your account.

SLA Matrix

Sr No. Activity Response Time

1 Query handling Any query regarding redemption of points to be

responded within 3 working days of the request.

2 Intimation in case of any problem in

redemption/product Within 3 working days from online redemption

3 Dispatch of redeemed items Maximum 21 working days from online redemption.

Dispatch of redeemed items may not be done together.

4 Auto mail confirming dispatch details Real Time

5 Item Delivery Maximum 5 working days from the date of dispatch.

6 Complaints In case of damaged or defective items customer must

report to helpdesk within 2 & 3 working days respectively



Tax on Redemption

As per the IT guidelines of Sep 29, 2001, the value of any gift, or voucher, or token in

lieu of which such gift may be received by the employee or by member of his household

on ceremonial occasions or otherwise of worth Rs.5000/- or above shall be added as a

perquisite value to the employee and subjected to applicable tax rates

Winners’ Circle Points Conversion

Winners Circle points undergo an adjustment when an employee’s work location

changes. The points can be revised upwards or downwards based on the destination and

country of origin. These points are not converted based on currency exchange rates but

on the basis of a purchasing parity index. The converted value of the monetary points

remains the same.

For example suppose the employee in based in India and has 1000 winners circle

points and the points bear a monetary value of INR X. If this employee was to move to US

the revised points would not get converted based on the exchange rate but these get

adjusted on the basis of a PPP index. The adjusted points for this employee in US would

be 189 points.

Contacts

First point of contact [email protected]

L1 escalation [email protected]

L2 escalation [email protected]

For any further clarification or information with regards to this policy, you may log a call

in https://helpline.wipro.com

Regarding redemption Order-related queries

For redemption order-related queries, employees may reach out to the following co-ordinates

India redemption orders [email protected]

Australia/New Zealand orders [email protected]

USA/Latin America orders [email protected]

Europe/Middle East/Africa orders [email protected]

APAC [email protected]

mailto:[email protected]

mailto:[email protected]

https://helpline.wipro.com/



FAQs:

Q. Can I nominate my colleagues/ same band employee for an Inspiring Performance

award?

The Inspiring Performance award can only be given to employees in a lower band than

the giver, unless the recipient is a reportee of the giver. If you wish to recognize your

colleagues of the same band, you may nominate them for "Round of Applause" or "Make

your own award". Or you can request your Manager (at a higher band) to nominate

Inspiring Performance award to the said employee.

Q. How is the budget allocation done for the Spot Awards?

Budget allocation for the Spot Awards is specific to a Business Unit. Each business unit has

a budget allocated based on the headcount. Any unutilized budget at the end of the

quarter gets lapsed.

Q. What is the process to be followed for redeeming the reward points in winners circle

page?

Points in the account can be redeemed through the rewards catalogue:

MyWipro > My Career > Winners' Circle > Shop

Select the product and quantity you want to redeem and fill in the address where you

would want the reward to be dispatched.

Q. Can I redeem the reward points offline?

No, redemption cannot be done offline. It must be done through the Winners’ Circle

portal.

Q. What is Purchasing Power Parity index?

The Purchasing Power Parity index calculates the purchasing power of 1 unit of currency

across different countries. Winners’ Circle uses the PPP index for conversion of points to

ensure uniformity across locations. The PPP index installed in the Winners’ Circle system

is based on the Big Mac Index.

Q. Can I exchange the rewards points for any other benefits or cash reward?



No, the reward points cannot be exchanged for any other benefit or cash reward.

Q. If I have 5000 points and I want to redeem a product worth 5200 points, can I pay

the extra amount and buy the product?

Kindly note that we follow all transactions on a cashless basis hence items in the catalogue

can be redeemed only through points. You may wait till you receive another award or

redeem those points for any other product from the catalogue. Also, please note that

points can be earned only through recognitions.

Amendment History

Amendment Date Policy

Version Author

Approved

By: Nature of Changes

08-04-2013 1.1 C&B Team Head – C&B Approval Matrix

01-09-2014

2.0

C&B Team

Head – C&B

1. New reward and

recognition framework,

addition of new award

categories

2. Process Flows

3. SLA Matrix &FAQs

4. Addition of Point Validity

& Tax on Redemption

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