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SOLUTIONS WIPRO PLATFORM & STORAGE PRACTICE SINGLE POINT ACCOUNTABILITY FOR ACROSS MULTIPLE ARCHITECTURES AND TECHNOLOGIES

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Page 1: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

S O L U T I O NS

WIPRO PLATFORM & STORAGE PRACTICE

SINGLE POINT ACCOUNTABILITY FOR

ACROSS MULTIPLE ARCHITECTURES

AND TECHNOLOGIES

Page 2: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

Your Partner for IT

SOLUTIONSAbout WiproWipro is a leading global provider of IT solutions and services to Fortune

500 companies. Wipro Corporation is a USD 5.12 Billion IT Services

Company with an employee strength of more than 1,12,925 worldwide.

Wipro has over 25 years of experience in executing projects

in application development, application management, package

implementation, product realization, and specialized solutions in

E-Commerce, Web Enabling, Data Warehousing, Enterprise

Applications, and IT Infrastructure Solutions, Network Integration,

Deployment and Management. All these solutions are delivered

across industries like Manufacturing, Finance, Telecom, Healthcare, Retail,

Utilities and Technology products.

Page 3: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

01

Wipro's System Integration Practice has the following sub practices

which enables Wipro to address customer's integration requirements

and facilitate business growth. The entire practice is ISO 9001-2000

certified and provides management, architecture and integration of

Wipro's Platform and Storage offerings.

SOLUTIONSfor System Integration

The Wipro AdvantageSystem Integration

What sets this Practice apart from competing offerings is that it offers

customers a single point of accountability for complete solutions to

integrate multiple architectures and technologies. It also offers a

Robust Program Governance framework which ensures smooth

project execution. With over 25 years of experience across multiple

verticals, a vendor agnostic approach, extensive experience in system

integration, advisory and managed services, over 1,200 consultants

with an average of 10+ years of industry experience and over

40 industry-facing Centers of Excellence to test and demonstrate

solution capability, customers are assured of best-of-breed solutions

from the Platform and Storage Practice.

12 years providing System Integration services to a

diverse client-base

ISO 9001:2000 Certified; compliant with the ISO framework

for 9 years

Revenues from Wipro's SI services have doubled every 2 yrs

Year on year increase in Customer Satisfaction Index

Robust Project Management Office built on comprehensive

knowledge and experience of the intricacies of SI engagements

On average, 500+ SI projects per year for past 3 years, spanning

multiple industry verticals, technologies, volume and geographies

A motivated practice of 600+ core SI resources, with access to

350 partner resources

Wipro is the SI partner of choice for many technology providers,

such as Sun, Cisco, NetApp, Aspect, HP EMS, VmWare

What makes our Solutions so Unique

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VERT

ICA

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AC

TIC

ES

TEC

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OLO

GY

PR

AC

TIC

ES

INFRASTRUCTURE SERVICES: {DATACENTER} {NETWORK OPERATIONS} {COMMAND CENTRE}

PROGRAM MANAGEMENT OFFICE

TECHNOLOGY ADVISORY SERVICES (TAS)

INFRASTRUCTURE and SEZ

TELECOM

MANUFACTURING

GOVT.&

DEFENSE

REALESTATE

TELECOM

BANKINGFINANCE

INSURANCESECURITIES

RETAIL

AVIATION&

AIRLINES

IT&

ITES

ENERGY&

UTILITIES

IT INFRASTRUCTURE OPERATIONAL EXCELLENCE (ITOE)

IT INFRASTRUCTURE PLANNING & ENGINEERING (ITPE)

IT INFRASTRUCTURE PROGRAM MANAGEMENT (ITPM)

PLATFORM COMPUTING & STORAGE

CONTACT CENTER

NETWORK INTEGRATION

iBMS & SMART HOME AUTOMATION

ENTERPRISE SERVICE MANAGEMENT

SECURITY

AUTOMATION RFID SOLUTIONS

DATACENTER

Page 4: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

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The Platforms and Storage Line of Business (LOB) is part of the

Infrastructure Technology Solutions division of Wipro Infotech. This LOB

supports enterprises by offering total solutions spanning integration,

deployment, implementation, maintenance, optimization, consolidation,

upgrade and migration across storage platforms.

Wipro

Technology

Spectrum of

Service

Processes

Scalability

QualitySuperior

Economy

SOLUTIONSfor Platform & Storage Integration

The Wipro AdvantagePlatform & Storage

Technology

Spectrum of Service

Processes

Quality

Scalability

Cost Advantage

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Highly experienced consultants, certified in multiple domains and

well versed with latest technology trends

Existing relationships with technology vendors

Services that address the entire lifecycle of platform and storage

infrastructure

Proven and certified methodologies adaptation

Best practices and ITIL methodology for managed services

Best quality services benchmarked against industry standards

Seamless integration and management of offshore centers

Agile enterprise architecture ensures the alignment of technologies

with dynamic business needs

Leader in offshore services

Our innovative solutions enable customers to reduce their costs

Page 5: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

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Various Solutions offered

Wipro's Platform Integration practice offers a range of services by

leveraging our strong technical skills and expertise. Wipro's solution is

built on a Approach. “Service Integrator”

STRATEGIC TACTICAL OPERATIONAL

BUSINESS REQUIREMENTS

BU

SIN

ESS

BEN

EFIT

S

SYST

EM IN

TEG

RA

TIO

N

TEC

HN

OLO

GY

EVA

LUA

TIO

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CA

PAC

ITY

PLA

NN

ING

Through a combination of deep domain expertise across many industry

verticals and robust project management, Wipro’s integration Practice

delivers high value solutions to our clients.

ManagementBenefits

CustomerBenefits

QualityBenefits

RegulatoryBenefits

FinancialBenefits

CLOUD

TECHNICAL REQUIREMENT

MANAGEABILITY

Provisioning BenchmarksInteroperability Open Standards

DISASTER RECOVERY

OPTIMIZATIONInformation LifeCycle Management

Data De-duplication

CentralizationDC Relocation

Minimum data loss

Virtualization

Less Complexity

Minimum Opex

Value Proposition

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evaluation, capacity planning, provisioning and system integration

Provision of end-to-end technology services including product

Vendor Independent approach – combine best of breed technologies

to deliver fit for purpose solutions

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Wipro’s Platform & Storage Expertise

Technology Roadmap l

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Storage reference architecture

Standardization and consolidation – rationalize vendors and

infrastructure

Scalability and adaptability – dial-up/dial-down user numbers

Performance – improved response, reduced latency, reduced data loss

Security – Tight access controls and prevention of

unauthorized access

Business availability

Consolidation l

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Advisory services to define migration strategies with

minimal downtime

Migration strategies that reflect business as usual and

data criticality needs

Virtualization

CR

ITIC

ALI

TY

/AVA

ILA

BIL

ITY

MIGRATION PLANNING - CRITICALITY/TIME

TIME

FLASH CUTPARALLEL CUT {D}

FLASH CUT {A}

PARALLEL CUT {C}

FLASH CUT {B}

Platform and Storage Implementation

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Enterprise Platform Deployment

- Define high level and low level solution design architecture

- Hardware deployment

- OS / Cluster installation and tuning

De-duplication, backup and data archival

Information Life Cycle Management

Audit l

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Identification of threats, hazards and existing controls

Data gathering to determine utilization trends and business volumes

Industry benchmarks in respective verticals

Gap analysis vis-à-vis best practices

Preparation of technology roadmaps and operational guidelines

Definition of critical success parameters

Disaster Recovery (DR)

Cloud

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Technology advisory services to define robust DR frameworks and

continuity assurance programs across the enterprise

Defined DR strategies based on Recovery Time Objective (RTO)

and Recovery Point Objective (RPO)

Business Continuity Volumes and/or creation of snapshots

DR Drill and DR Run Book

DR implementation and configuration in line with an ISO certified

Project Management framework

Wipro has been at the leading edge of the rapidly expanding field of

Cloud Computing, helping to drive business transformation through

harnessing the power of technology, Cloud offers our clients flexible

IT solutions that can adapt quickly and easily to evolving IT needs.

Wipro’s Cloud Computing Services offer IT solutions to address

customer requirements on a pay-per-use model, with dynamic

infrastructure provisioning capabilities. Leveraging our domain

knowledge, system integration expertise and our industry partnerships,

Wipro’s Cloud Computing Services provide best of breed solutions that

improve the efficiency and effectiveness across an organization’s IT estate.

BU

SIN

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VALU

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IN

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File System Mgmt Storage Mgmt Backup Optimization

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Storage Virtualization Data De-duplication ILM Disaster Recovery

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Storage as a Service Multi-tenancy Consistent QoS at each layer

Near Term Mid Term Long Term

Location independenceTrusted storage networkingImproved availability and utilizationPay per Usage

Application level management of storage availability, IOPS, latency multi-pathing, bandwidth enhanced Disaster recovery

Simplification of provisioning

OPTIMIZATION

AUTOMATIONSTORAGE POLICY

CLOUD

Storage Area Manager - SAM

ASSESSMENT & AUDIT

DESIGN & ARCHITECT

NeedsAssessment

Implement Strategies

Monitor &Maintain

EvaluateTools

Consolidate& Manage

FM/Remote Management

SelectTechnology

DefineArchitecture

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Page 8: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

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Transforming storage infrastructure to cope with massive increases in

data volumes and the drive to reduce costs is a major transformational

exercise across the enterprise requiring careful management of internal

and external stakeholders. Storage solutions will require newer storage

technology drawn from multiple vendors with the associated systems

integration to build a comprehensive scalable service that is sensitive to

organization's business process workflows. A collaborative effort is

required to deliver the end-to-end solution in a transparent reliable and

consistent manner.

While there are multiple technology and solution providers in the

market, Wipro believes the future of storage solutions requires an

end-to-end integrated service which is delivered through an intelligent

Storage

Wipro Storage Reference Architectureorchestration layer above technology components. Systems integration

must be driven from the contexts of technology and domain knowledge

to be successful. Based on our strengths and experience, Wipro is

positioned to be the service provider and systems integrator of choice

for this solution.

Wipro's approach to the storage challenge reflects the broader context

of data management spanning across business process layers,

information management layers, storage infrastructure management

layers and physical infrastructure layers. Wipro proposes a solution that

optimizes cost and harnesses efficiencies across these layers through a

common services layer. This solution is based on Wipro's Storage

Reference Architecture as depicted below:

SOLUTIONS

Wipro’s Storage Reference Architecture (WSRA)

STORAGE PROCESS MANAGEMENT

WORKFLOW MANAGEMENT PORTAL

Monitoring &Notifications Portal

Data Staging/Caching Engine

STORAGE INFORMATION MANAGEMENT

STORAGE INFRASTRUCTURE

PUBLICCLOUD

SERVICE

CLOUDSERVICE

PROVIDER

Tech App Adapters Business Collaboration Business Services

Job/DataMgmi Tools

PolicyEngines

MeeteringEngines

DR Backup HSMCloud

Security EngineCloud

Interface EngineCloud

Gateway Engine

STORAGE INFRASTRUCTURE MANAGEMENT

Unified Namespace/Global File System

Storage Orchestration Layer/Storage Diagnostics

Product Integration

High PerformanceStorage

Medium PerformanceStorage

Low PerformanceStorage

ENTERPRISE SECURITY/COMPLIANCE

IT Admin Users Technical Apps

STORAGE AS A SERVICE

LOB Mobile UsersLOB Users

AFFILIATES

INT

ER

NET

/EX

TR

AN

ET

SEC

UR

ITY

/CO

MPLIA

NC

E

Data Governance

Policies & Standards

Data Management

Vendor Management

Storage Planning

Storage Provisioning

Optimization

Solution Development

Support Services

Business Consulting

Training

Change Management

Pro

gram

Man

agem

ent

Syst

em Int

egra

tion

Page 9: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

While many storage solutions available today address many aspects of

the storage infrastructure management layer and the physical

infrastructure layer, we believe there is no single solution which

addresses all four layers or addresses the challenge from a business

process/workflow-centric approach.

Integration of ‘the business’ and IT, with the facility for significant end

user contributions to storage management initiatives.

Business case driven optimization with minimal disruption to end users.

Diverse technologies and protocols from multiple vendors are integrated though the orchestration and integration framework.

Storage is optimized via storage tiering, archiving and policy enforcement.

Vendor neutrality ensures an ever-green, fit for purpose, scalable storage solution, leveraging best of breed tools and technology.

Flexible adoption of solutions across the existing IT landscape, compliant with customer specific standards and frameworks.

It is comprehensive and ensures coverage of all the storage aspects beyond the technology.

Wipro’s Unified Global Service Delivery Model transparently delivers services in a scalable, consistent, reliable and cost effective manner across multiple geographies.

Technology gaps are addressed through innovative custom engineered solutions delivering efficient and effective storage management.

We see many opportunities to improve storage efficiencies by

integrating standard and custom built solutions and technical

innovations with a goal to optimize storage within the infrastructure

management layer. The services wrapper of Wipro's solution is a

comprehensive and innovative enabler for the implementation of large

storage transformation initiatives. For example, enabling the deployment

of Cloud for storage requires the integration of business process

engineering, High Performance Computing (HPC), Cloud and Storage

Infrastructure engineering delivered as a bundled solution leveraging

Wipro's SI capabilities.

Highlights of Wipro Storage Reference Architecture

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SOLUTIONSfor Business Continuity Planning (BCP)and Disaster Recovery (DR)Disaster Recovery (DR) and Business Continuity Planning (BCP) are key processes that enable organizations to remain in business, delivering services to customers, when affected by both natural and manmade disasters. A mature DR strategy will contain actions that mitigate liability and negative impacts to brand, financial performance, HSE compliance to external & internal stakeholders and customers.

Wipro consultants will work with the business to study an organization's business processes, identifying critical systems and dependencies. This will be input to the business continuity plan, leading to a cost effective DR strategy.

Wipro follows the Disaster Recovery Institute International (DRII) recommended methodology for all its BCP and DRP projects, as outlined below:

BCP/DR PLAN DEVELOPMENT & IMPLEMENTATION

Project Initiation

Training &Awareness

Testing & Exercising

Program Management

Emergency Response and Operations

Risk Analysis

Business Impact Analysis

Recovery Strategy

A Wipro DR/BCP exercise consists of the following steps. The phased activities within each step are expanded below;

Risk Assessment and Risk Analysis.

Business Impact Analysis.

Implementing Recovery Strategies.

Developing Emergency Response and Operations.

Developing Awareness and Training Program.

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Page 11: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

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Risk Evaluation and Analysis

Business Impact Analysis

Develop Disaster Recovery Strategies

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Activities

- Identify potential risks to critical IT Systems from both internal and

external sources

- Understand the probabilities of risks occurring and identify the

vulnerabilities, threats, and exposure of the organizations IT

infrastructure that supports mission-critical applications for which

DR is required

- Identify the controls needed to prevent or minimize the effects of

potential loss

- Identify risk mitigation measures

- Interface with management to determine acceptable risk levels

- Provide cost-benefit analysis to justify investment in controls to

mitigate risks

Deliverables

- Risk assessment report including a risk evaluation matrix

Activities

- Identify potential impacts and assess effects on critical

IT infrastructure resulting from disruptions and disaster

- Identify and define criticality of network, security,

server, storage, backup systems and associated

business process interdependencies

- Assess the quantitative and qualitative impacts of outages

- Define recovery objectives and associated timeframes, including

recovery times, expected (acceptable) losses, and priorities

- RTO – Recovery Time Objective

- RPO – Recovery Point Objective

- Identify critical resources required for restoration of

network connectivity

Activities

- This step will evaluate existing recovery strategies and enhance or

replace them regarding business continuity issues with respect to:

a. Timeframes

b. Options

c. Location

d. Personnel

e. Communications

- Define Recovery Strategy in line with the best practices

- Broad level implementation of road map for the suggested

solution/strategies

Activities

- Define the command and control requirements for managing an

emergency

- Develop a call-tree for reporting and escalation during a DR

scenario and form emergency response teams

- Define the BCP organization, covering relationships and

responsibilities and establishing and managing an emergency

operations center to be used as a command centre during

the emergency

Activities

- A BCP and DR plan will be developed which includes failover and

fallback strategies for

a. Data recovery

b. Network recovery

c. Applications recovery

d. User recovery

Activities

- Post implementation of the DR Solution, this is a program to create

corporate awareness and enhance the skills required to develop,

implement, maintain, and execute the DR strategy and BCP

Activities

- Post implementation of the DR Solution and creation of

DR run book. DR drills will be carried annually or more

frequently if required

Emergency Response Operations

Business Continuity and Develop Disaster Recovery Plan

Training and Awareness

Testing the plan

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Whether a cloud is public or private, an appropriate server, network and

storage infrastructure, across which all resources are efficiently utilized

and shared, is a key criterion for success. If all data resides on the same

storage systems, storage becomes even more crucial in a shared

infrastructure model.

Business needs that may drive the adoption of cloud technology

typically include:

Pay as you grow

Availability – 'always on' storage

Rapid provisioning of IT infrastructure

Turn CAPEX into OPEX, flexibility in the budget

Self-service

Performance improvements - Integrated Storage Efficiency

Data mobility

Instant delivery and scalable capacity

Service and process automation and management

Data security and privacy through multi-tenancy

Everything on single network storage to save cost

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Service Portfolio

Infrastructure as a Service (IaaS)

Software as a Service (SaaS)

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IaaS allows organizations to control their investments with flexible

pay-per-use pricing through a SLA-driven, virtualized IT

infrastructure that matches the clients business requirements

without issues of ownership. The infrastructure is dynamically

scalable based on the demands of the business, thereby ensuring

lower Total Cost of Ownership (TCO).

SaaS provides organizations with flexible pay-per-use pricing for

business applications hosted in Wipro's Enterprise Datacenters. This

SLA-driven offering ensures that customers can significantly reduce

their TCO, enabling them to focus on their core business

competencies.

PUBLIC CLOUD

HYBRID CLOUD

PUBLIC CLOUDHYBRID

Enterprise Datacenter

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Automation

Firewall/Security

Tier 3 & 4 Storage

Data Archival

Data Compression

Service Provider Datacenter

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Trusted Cloud

Tier 2 Storage

Regional Datacenter

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Tier 3 & 4 Storage

Multi - tenancy

HYBRID

Enterprise Datacenter

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Tier 1 & 2 Storage

ILM

Data De-duplication

CLOUD ADAPTATION

Cloud

SOLUTIONSCloud Adaptation

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Page 14: WIPRO PLATFORM & STORAGE · PDF file01 Wipro's System Integration Practice has the following sub practices which enables Wipro to address customer's integration requirements and facilitate

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for IT Infrastructure ConsolidationConsolidation Approach

SOLUTIONS

BUSINESS VALUE

Servers, Network Devices & other DC assets would be moved to fewer physical locations. Resources should be pooled to optimised Scalability and Agility.

CONSOLIDATE

VIRTUALISEEVA 6000

(DEL-VSNL)

EVA 3000

(DEL-VSNL)

SAP_6130 (CHIN-SIFY)

SAP_6130 (CHIN-SIFY)

CENTRALISE

ORGANISATION CULTURE GOVERNANCE

Applications & Servers which are similar in nature & gels well together should be consolidated onto as few instances as possible to reduce physical footprints.

Homogeneous instances of scattered middleware applications would be consolidated on fewer no. of servers & multiple instances would be hosted on single server.

Multiple database would be consolidated on a single DB server or multiple DB instances running on a single database server.

RATIONALIZATION

Centralization/PhysicalConsolidation

LogicalConsolidation

App &MiddlewareConsolidation

DatabaseConsolidation

Capacity planning & sizing would be done on final set of server after using all rationalization techniques & same would be virtualized using a hypervisor where ever recommended.

Virtualization

Migration Approach Benefits at a glance

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Based on a consistent, repeatable and phased implementation approach

Relocate quickly and safely while employees continue to focus on business objectives

Designed to sustain business continuity during the transition

Perform relocation with minimal or no disruption in service

Preserve all warranties and maintenance contracts throughout relocation project

Intended to help mitigate the risk associated with complex global relocation

Utilize a relocation plan balancing risk and investment for each business function

Optimize the environment with upgrade recommendations

Constructed on the principle of integrated, end-to-end support from a single provider

RELOCATION STRATEGIES

INPUTS TO PHASE II

RESPONSIBILITY/RISK MATRIX

Requirement Analysis

Final Application List

Interdependency

HLDTECHNOLOGY

REFRESH

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Local/Bandwidth

Vendor support/ Warranty/AMC

PRIORITIZATION

EXISTING BCPPOLICY

Project Management & Consulting Physical DC

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for Platform & Storage Implementation

Deployment Solutions

Hardware Deployment

Operating System

This service covers product deployment for enterprise servers,

including multi-domain, high speed processing (HPC clusters,

Multi-core, multi-threaded, etc.) and greater I/O throughputs. These

servers are used for deployment of high-end ERP solutions such as

SAP and financial application packages such as Finnacle.

The key deliverables of this service are:

Delivery of equipment

Bill of Quantities verification

Installation of hardware components

RAID Configurations

Integration with other systems

Technical documentation

Wipro's OS deployment services deliver rich expertise regarding the

deployment of operating systems such as SUN Solaris, Microsoft

Windows, LINUX and IBM AIX.

Wipro's experience and expertise with these products enables us to

solve interoperability issues and extend investment protection by

delivering integration solutions between different products.

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Solutions for Back up Archival &

Data De-duplication

The approach

Backup

Archival

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LAN-Free to Reduce Backup Window

Snapshot based backup for daily incremental, and full backup for

weekly and monthly jobs, thereby reducing space

LAN based for non-critical applications

LAN-Free for critical applications – using NetApp based snapshot,

EMC's Networker and Symantec's Netbackup

Disk-based backup for faster backups and retrievals

Data de-duplication allows users to store more data on fewer disks

for longer periods, thus reducing overall storage costs. Virtual Tape

Library with data de-duplication for disk-based backup

Reducing multiple data copies

Wipro has deep expertise with the design and deployment of backup

policies and skills implementing and supporting technologies like

Veritas Backup Suite, Legato Networker, CA, Commvault and NetApp

based snapshot.

Intelligent archival can reduce the TCO for a storage environment

through optimization of the storage systems. Other benefits include

operational efficiency and cost saving, enablement of faster backups,

improved disaster recovery, ease of administration and compliance,

enforcement of retention policies for data and automatic expiry of

old content.

For example, users can retrieve and read old mails and chat transcripts

directly from the archive from a single outlook interface. Web based

search is made available and end users can restore their mails without

the need of PST maintenance.

SOLUTIONS

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Data De-duplication

De-duplication assesses data files and retains those parts that are

different while condensing (and removing) multiple versions/copies of

data that is the same. There are three primary tasks performed by a

de-duplication system; redundancy identification, finger printing and

redundancy elimination.

Benefits:

Types:

In-line de-duplication

Post-process de-duplication

Source & destination de-duplication

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Lower disk costs, optimization of backups,

reduced administrative costs

Users are able to store more data on fewer disks for

longer periods, thereby reducing overall storage costs

Improved RTO and reliability leading to optimized recovery

Enables new and expands existing remote replication/backup

options and lowers band-width requirements

Space, power and cooling savings

De-duplication hash calculations are created in real time on a target

device as the data enters the device

A process that analyses existing data on a device, looks for duplication

and removes it.

Source: Comparison of data objects at source before sending to

backup device

Destination: Comparison of data objects on arrival at destination

(backup device)

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ILM segments the data according to its value and enables an economically balanced, sustainable strategy, which aligns storage management with business objectives.

for Information Life Cycle Management

Data Movement (bi-drectional)

Data Classification

Data Management

Customer's Choice

EnablingService

ENABLEMENT

BEST OF BREED APPLICATIONS

DATA MANAGEMENT SERVICES

STORAGE INFRASTRUCTURE

“Classifying, managing, and moving information to the most cost effective data repository based on the value of each

piece of information at that exact point in time.”

Design

Assess Implement

ManageMaintain

1Enterprise

Disk

2Mid Level

Disk

3Object

Based File Stores

4SATA/JBOD

5Access Tape

6Capacity

Tape

NETWORK

SOLUTIONS

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the Datacenter complexities with FLUIDSTATE FrameworkAs storage is optimized and rationalized, there is a need for a new breed

of data centre, with a small foot-print (one or few racks) and large

capacity. Wipro has developed FluidState™ (Flexible Lean Upgradable

Intelligent Datacenter Standardized for AcceleraTed Establishment)

using a Model Driven Engineering approach to build and deploy such

centers. FluidState™ follows the SYSML model, with predefined

interconnects, build procedure, intelligence logic and a preconfigured

rules engine defining the datacenter.

COOLING

COOLING

POWER RACKING CABLING

COMPUTE

STORAGE

VIRTUAL POOL

ET

HE

RN

ET

FIB

ER

UNIFIELD

INTERCONNECT

DATA

APPSLOAD

BLANCER

ACCOUNTING

& AUDIT

PROVISIONING

EXTRANET

SERVICE

DELIVERY NETWORK

FIR

EW

ALL

VIRTUAL POOL

MODULAR

MODULAR

FIREWALL

SOLVING

Diagrammatic representation of

Wipro's FluidState™ Datacenter concept

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Compute power provided by a pool of standard high density

virtual hardware, with tiered profiles.

Block-based virtual tiered storage pool, with Information Life Cycle

Management and archival

Configured to provide higher power envelope with fine grained

power management at both rack and system level

High capacity racks with complete instrumentation and

remote management

Intelligent cabling with full remote management

Unified single fabric providing IP, SAN, cluster interconnect and

management interface

Intelligent load balancer with compression, caching and site-level

load balancing

Service delivery network secured and isolated with VPN, QOS

and acceleration

Management and provisioning systems to configure resources based

on need

The framework clearly defines boundary conditions necessary to handle

modular growth, at a finer granularity than that required for a

conventional datacenter build. FluidState™ is available pre-packaged as

Small, Medium and Large instances which can be adopted 'out of the box'.

Designed for various capacity needs, each package comes with a

minimum set of compute, storage and network components and can

provide seamless modular expandability to accommodate the future

needs of business growth.

This commercial off the shelf approach makes the installation and

deployment of a datacenter analogous to procuring a home PC, where

the base model is chosen and selected upgrades can be applied at

purchase or down the line as requirements change. FluidState™ is an

'evergreen' solution, based on industry-leading 'industrial-grade'

hardware, benchmarked for performance, yet flexible enough to cope

with an organization's specific computational needs.

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SOLUTIONSat Work

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Business Challengesl

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Frequent breakdown of storage and Database servers due to high

volume data transactions by users.

45,000 online gaming users

A business decision not to lose the customers resulting in a M $$

compensation outflow when systems failed

Performance bottlenecks and slow response times for users

10+ TB of text files (file sharing) required for user gaming

experience was stored on tape taking a minimum of 48 hours for

restoration after a system failure

Customer required a highly available, high performance solution

Consult & Design rollout of Storage

Wipro’s Solution

Client Benefits

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Undertake a technical gap analysis of the existing infrastructure

Identify bottlenecks on existing storage, switches, databases

and applications

Consolidation of the server and storage

Consolidation of database islands

Design a centralized high performing storage network with no single

point of failure capable of handling 1M+ iops

Cache-based volume for redo sets enabling faster querying of the

oracle database

Oracle real-time application cluster for load sharing and

online failover

SAN with NAS gateway for file sharing data on SATA disks with

databases and applications on high performing disk

On-Line disk expansion using Veritas volume manager

SAN-based backup with snapshot features for online

production backup

A high performance integrated solution that satisfied the customer's

requirement to offer a leading-edge gaming experience to end users

Comprehensive User Acceptance Testing of the

recommended design

Wipro's solution addressed all of the issues highlighted

by the customer

Enhanced user satisfaction and increased productivity

Faster recovery time in the event of system, database or

application issues

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Business Challengesl

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Migration of retail and corporate core banking applications to an

Enterprise Storage Network

Requirement for data replication and a DR site for the

Core Banking Applications

Server and storage consolidation for existing storage islands

Database and application optimization for Oracle and Sybase

SAN-based online backup solution on Enterprise Tape Library

100% production site availability – Mumbai

DR site at Chennai, 1800Km away

Data lag to be less than 25 minutes at DR site when compared to

Primary Site

Customer was not aware of available SAN Technology and

DR Processes

Solution Description – For a Bank

Wipro’s Solution

Client Benefits

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Undertake a technical gap analysis of existing infrastructure and

identify bottlenecks

Design a 2-tier SAN and DR approach through consolidation of

servers, storage and applications

Design a clustered environment for the primary and secondary site

(HOT STANDBY) for 100% availability at the production site

Implement a snapshot-based backup to decrease the length of the

backup window

DR processes defined for failover and rollback

A road map for expansion of the storage network,

DR processes and applications

A high performance tiered, clustered enterprise storage architecture

with DR capability and automated failover and rollback

Comprehensive User Acceptance Testing of the DR processes and

regular DR drills to ensure ongoing validity of the system

Wipro's solution satisfied all of the customer's requirements,

delivering enhanced user satisfaction and increased productivity

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Business Challengesl

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Migrate 1,600+ Central Government websites to a DR site, enabling

DR failover and fallback procedures in the event of a disaster

Migrate the Indian passport database, enabling DR failover and

fallback procedures to ensure access to this critical database from the

Indian embassies across 100+ countries

Migrate the database supporting the President's & Prime Minister's

web pages, enabling DR failover and fallback procedures

Migrate the Online Central Excise Tax collection portal enabling

DR failover and fallback procedures

Migrate the websites of all the major Ministries, such as Petroleum,

Railways, Indian Airlines, Telecommunications, etc, enabling

DR failover and fallback procedures

Migrate the centralized database of E-post (Wire Money orders,

24/7 availability) enabling DR failover and fallback procedures

Migrate 600+ MSSQL databases, enabling DR failover and

fallback procedures

Migrate more than a terabyte of passport images

10,000+ users on the existing SAN

SAN & DR Solution Description - Government Center

Wipro’s Solution

Client Benefits

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Design and configure the SAN and DR site with specific reference to

the critical applications

Design the Core and Edge Fabrics to ensure high availability

Design, configure and deploy replication procedures for SQL

databases ensuring protection of, and access by, the users associated

with each database

Provision of expert-level scripting to ensure that the addition of new

SQL databases or users will replicate to the Hyderabad DR site

Design an archive log based replication strategy for the Oracle

database supporting the passport application

Design (and upgrade to 10g) new centralized databases to host the

Central Excise Tax Collection Portal, and the websites for Delhi

Transport, Indian Airlines, Agriculture Ministry, etc.

Integration of FC-IP routers for data replication across sites

Wipro's design, specifications and implementation ensured a fit for

purpose SAN and working DR strategy were available to the Indian

Government for some of its core web services

All the challenges highlighted by the customer were met, delivering

enhanced user satisfaction and increased productivity

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Wipro Infotech

Corporate Office: Doddakannelli, Sarjapur Road, Bangalore - 560 035.

Tel: +91-80-28440011 Fax: +91-80-28440214

E-mail: [email protected] Visit us at www.wipro.com

UNITED KINGDOM

Wipro Technologies

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Tel: (020) 7432 8500

Wipro Technologies

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Phone: +44 (118) 902 2300

For more information, please reach us at [email protected]