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WIRELESS NETWORK PERFORMANCE EVALUATION FOR FCSIT LABS
ANIZA BINTI YUSUP
This project is submitted in partial fulfillment of the requirements for the degree of Bachelor of Computer Science with Honours
(Network Computing)
Faculty of Computer Science and Information Technology UNIVERSITI MALAYSIA SARAWAK
2006
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ACKNOWLEDGEMENTS
I thank my supervisor, Dr Tan Chong Eng, for his advices, the knowledge he shared and
his continuous support during the accomplishment of this project. I also thank Mr
Sapiee Hj. Jamel, for his opinions and suggestions and also to my examiner, Puan Azni
for her comments and guidelines. Information from other member of Faculty of
Computer Science and Information Technology (FCSIT) UNIMAS, including Mr
Razeki Jelihi and Mr Zulkifli Ahmat are also appreciated. My heartfelt thank also goes
to Mr Kamarulzaman Sharif of CICTS, UNIMAS for his willingness to share
information.
Finally, I wish to express my sincere gratitude to my beloved family for their loving
support as well as understanding and patience and not forgotten to all of my friends for
their encouragement and helpful opinions during the course of my undergraduate study.
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TABLE OF CONTENTS
ACKNOWLEDGEMENTS
TABLE OF CONTENTS
LIST OF FIGURES
LIST OF ABBREVIATIONS
ABSTRACT
ABSTRAK
Chapter 1.0 Introduction
1.1 Project Descriptions
1.2 Problem Statement
1.3 Project Objective
1.4 Project Scope
1.5 Contributions of the project
1.6 Expected Outcome
1.7 Dissertation Organization
1.8 Summary
Chapter 2.0 Literature Review
2.1 Wireless LAN (WLAN)
2.2 IEEE 802.11 Standards
2.2.1 IEEE 802.11a
2.2.2 IEEE 802.11b
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2.2.3 IEEE 802.11g
2.3 Wireless LAN Technology
2.3.1 Infrared (IR) LANs
2.3.2 Spread Spectrum LANs
2.3.3 Narrowband Microwave
2.4 Wireless LAN Configuration
2.4.1 Ad Hoc Configuration
2.4.2 Infrastructure Configuration
2.5 Wireless LAN Problems
2.6 Performance Evaluation on Wireless LANs
2.7 Summary
Chapter 3.0 Methodology
3.1 Tool
3.2 Project Procedure
3.3 Summary
Chapter 4.0 System Analysis
4.1 Objective of the Simulation
4.2 Current Lab Configuration
4.3 Physical Network Arrangement.
4.4 Hardware Configuration
4.4.1 The DLink AirPlus DWL900AP+
Access Point Configuration
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4.4.2 The DLink AirPlus DWL520+ PCI
Adapter Configuration
4.5 Requirement Specifications
4.5.1 Access Point
4.5.2 Wireless LAN Card
4.6 Summary
Chapter 5.0 The Proposed Lab Configuration
5.1 The Evaluation Parameters
5.2 Network Traffic
5.3 Node Configuration
5.4 Discrete Event Simulation
5.5 The Proposed Network Layout
5.6 Simulation Results
5.6.1 Scenario 1 : Using One Access Point
5.6.2 Scenario 2 : Using Two Access Points
5.6.3 Scenario 3 : Using Three Access Points
5.6.4 Scenario 4 : Using Four Access Points
5.6.5 Scenario 5 : Using Five Access Points
5.7 Traffic Analysis
5.7.1 WLAN Throughput
5.7.2 Email Download and Upload Response Time
5.7.3 FTP Download and Upload Response Time
5.7.4 HTTP Page Response Time
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5.7.5 Summary of all simulation results
5.8 Summary
CHAPTER 6.0 Conclusion and Future Work
6.1 Project Achievements
6.2 Problems Faced
6.3 Future Work
6.4 Overall Project Conclusion
BIBLIOGRAPHY
REFERENCES
APPENDIX
Appendix A : Wireless Access Point Specifications
Appendix B : Wireless Card Specifications
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TABLE OF CONTENTS
ACKNOWLEDGEMENTS
TABLE OF CONTENTS
LIST OF FIGURES
LIST OF ABBREVIATIONS
ABSTRACT
ABSTRAK
Chapter 1.0 Introduction
1.1 Project Descriptions
1.2 Problem Statement
1.3 Project Objective
1.4 Project Scope
1.5 Contributions of the project
1.6 Expected Outcome
1.7 Dissertation Organization
1.8 Summary
Chapter 2.0 Literature Review
2.1 Wireless LAN (WLAN)
2.2 IEEE 802.11 Standards
2.2.1 IEEE 802.11a
2.2.2 IEEE 802.11b
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2.2.3 IEEE 802.11g
2.3 Wireless LAN Technology
2.3.1 Infrared (IR) LANs
2.3.2 Spread Spectrum LANs
2.3.3 Narrowband Microwave
2.4 Wireless LAN Configuration
2.4.1 Ad Hoc Configuration
2.4.2 Infrastructure Configuration
2.5 Wireless LAN Problems
2.6 Performance Evaluation on Wireless LANs
2.7 Summary
Chapter 3.0 Methodology
3.1 Tool
3.2 Project Procedure
3.3 Summary
Chapter 4.0 System Analysis
4.1 Objective of the Simulation
4.2 Current Lab Configuration
4.3 Physical Network Arrangement.
4.4 Hardware Configuration
4.4.1 The DLink AirPlus DWL900AP+
Access Point Configuration
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4.4.2 The DLink AirPlus DWL520+ PCI
Adapter Configuration
4.5 Requirement Specifications
4.5.1 Access Point
4.5.2 Wireless LAN Card
4.6 Summary
Chapter 5.0 The Proposed Lab Configuration
5.1 The Evaluation Parameters
5.2 Network Traffic
5.3 Node Configuration
5.4 Discrete Event Simulation
5.5 The Proposed Network Layout
5.6 Simulation Results
5.6.1 Scenario 1 : Using One Access Point
5.6.2 Scenario 2 : Using Two Access Points
5.6.3 Scenario 3 : Using Three Access Points
5.6.4 Scenario 4 : Using Four Access Points
5.6.5 Scenario 5 : Using Five Access Points
5.7 Traffic Analysis
5.7.1 WLAN Throughput
5.7.2 Email Download and Upload Response Time
5.7.3 FTP Download and Upload Response Time
5.7.4 HTTP Page Response Time
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5.7.5 Summary of all simulation results
5.8 Summary
CHAPTER 6.0 Conclusion and Future Work
6.1 Project Achievements
6.2 Problems Faced
6.3 Future Work
6.4 Overall Project Conclusion
BIBLIOGRAPHY
REFERENCES
APPENDIX
Appendix A : Wireless Access Point Specifications
Appendix B : Wireless Card Specifications
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ABSTRACT
There are lots of factors that can affect the performance of wireless network, such as the internal and external
interference, user capacity and the application load itself. The focus of the project is to examine the effect of the various
heavy applications running on Wireless LAN clients in FCSIT Lab to the wireless LAN throughput and the response time
for Email, FTP and HTTP applications. The project used OPNET Modeler version 10.0 to simulate the wireless network,
based on the existing network configuration in FCSIT Labs. The model must be closely similar to the real one and the
challenge was, to be able to make sure that the network configurations that are being modeled really match the existing
one. There are five scenarios created for the project, each with different number of Access Points. The performance of the
Wireless LAN found to have improved by adding more Access Point to the wireless network. However, the response time
for each application was still long, even though the WLAN throughput has improving. High application response time
might be caused by too many clients running heavy applications at the same time and accessing the Internet
simultaneously. Choosing a suitable applications load and number of users per Access Point is an important
consideration to enable the user to achieve the maximum throughput and experience better network performance.
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ABSTRAK
Terdapat banyak faktor yang memberi kesan kepada rangkaian tanpa wayar, seperti gangguan dalaman atau luaran,
bilangan pengguna serta beban aplikasi itu sendiri. Fokus projek ini adalah untuk menganalisa kesan daripada penggunaan
pelbagai aplikasi yang berat, yang dijalankan oleh pelanggan dalam rangkaian lokal tanpa wayar (Wireless LAN) di dalam
Lab FCSIT, trehadap jumlah data yang di terima serta masa respon untuk aplikasi Email, FTP dan HTTP. Projek ini
menggunakan OPNET Modeler versi 10.0 dalam menjalankan simulasi untuk rangkaian tanpa wayar, berdasarkan
konfigurasi rangkaian yang telah sedia wujud di Lab FCSIT. Model yang digunakan perlulah menyamai model yang
sebenar dan cabarannnya adalah untuk memastikan konfigurasi yang dimodelkan benarbenar menyamai yang sedia
wujud. Terdapat lima senario telah dimodelkan untuk projek ini, di mana setiap satunya menggunakan bilangan ‘Access
Point’ yang berbeza. Terdapat peningkatan dari segi kualiti rangkaian tanpa wayar dengan penambahan bilangan ‘Access
Point’. Walaubagaimanapun, masa respon untuk setiap aplikasi masih panjang. Ini mungkin disebabkan terlalu banyak
pelanggan menggunakan aplikasi yang berat pada masa yang sama dan mengakses Internet secara serentak. Memilih
aplikasi yang serta bilangan pelanggan yang sesuai adalah penting untuk memastikan bilangan data yang diterima
semaksismum mungkin dan peningkatan dalam kualiti rangkaian.
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LIST OF ABBREVIATIONS
B BS SS S
C CB BR R
C CC CK K
C CS SM MA A/ /C CA A
D DE ES S
D DH HC CP P
D DB BP PS SK K
D DC CF F
D DI IF FS S
D DQ QP PS SK K
D DS S
D DS SS SS S
D DS SS SS S/ /H HR R
E ES SS S
F FT TP P
G GF FS SK K
H HT TT TP P
I IB BS SS S
I IE EE EE E
I IR R
I IS SM M
L LO OS S
M MA AC C
O OF FD DM M
O OP PN NE ET T
P PB BC CC C
P PC CF F
P PP PP P
R RF F
B Ba as si ic c S Se er rv vi ic ce e S Se et t
C Co on ns st ta an nt t B Bi it t R Ra at te e
C Co om mp pl le em me en nt ta ar ry y K Ke ey yi in ng g
C Ca ar rr ri ie er r S Se en ns se e M Mu ul lt ti ip pl le e A Ac cc ce es ss s w wi it th h C Co ol ll li is si io on n A Av vo oi id da an nc ce e
D Di is sc cr re et te e E Ev ve en nt t S Si im mu ul la at ti io on n
D Dy yn na am mi ic c H Ho os st t C Co on nf fi ig gu ur ra at ti io on n P Pr ro ot to oc co ol l
D Di if ff fe er re en nt ti ia al l B Bi in na ar ry y P Ph ha as se e S Sh hi if ft t K Ke ey yi in ng g
D Di is st tr ri ib bu ut te ed d C Co oo or rd di in na at ti io on n F Fu un nc ct ti io on n
D Di is st tr ri ib bu ut te ed d I In nt te er r f fr ra am me e S Sp pa ac ce e
D Di if ff fe er re en nt ti ia al l Q Qu ua ad dr ra at tu ur re e P Ph ha as se e S Sh hi if ft t K Ke ey yi in ng g
D Di is st tr ri ib bu ut te ed d S Sy ys st te em m
D Di ir re ec ct t S Se eq qu ue en nc ce e S Sp pr re ea ad d S Sp pe ec ct tr ru um m
H Hi ig gh he er r R Ra at te e D Di ir re ec ct t S Se eq qu ue en nc ce e S Sp pr re ea ad d S Sp pe ec ct tr ru um m
E Ex xt te en nd de ed d S Se er rv vi ic ce e S Se et t
F Fi il le e T Tr ra an ns sf fe er r P Pr ro ot to oc co ol l
G Ga au us ss si ia an n F Fr re eq qu ue en nc cy y S Sh hi if ft t K Ke ey yi in ng g
H Hy yp pe er rt tT Te ex xt t T Tr ra an ns sf fe er r P Pr ro ot to oc co ol l
I In nd de ep pe en nd de en nt t S Se er rv vi ic ce e S Se et t
I In ns st ti it tu ut te e o of f E El le ec ct tr ri ic ca al l a an nd d E El le ec ct tr ro on ni ic c E En ng gi in ne ee er rs s
I In nf fr ra a R Re ed d
I In nd du us st tr ri ia al l, , S Sc ci ie en nt ti if fi ic c a an nd d M Me ed di ic ca al l B Ba an nd d
L Li in ne e o of f S Si ig gh ht t
M Me ed di iu um m A Ac cc ce es ss s C Co on nt tr ro ol l
O Or rt th ho og go on na al l F Fr re eq qu ue en nc cy y D Di iv vi is si io on n M Mu ul lt ti ip pl le ex xi in ng g
O Op pt ti im mi iz ze ed d N Ne et tw wo or rk k E En ng gi in ne ee er ri in ng g T To oo ol l
P Pa ac ck ke et t B Bi in na ar ry y C Co on nv vo ol lu ut ti io on na al l C Co od di in ng g
P Po oi in nt t C Co oo or rd di in na at ti io on n F Fu un nc ct ti io on n
P Po oi in nt t t to o P Po oi in nt t P Pr ro ot to oc co ol l
R Ra ad di io o F Fr re eq qu ue en nc cy y
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S SI IF FS S
S SS SH H
S SS SI ID D
T TC CP P
T TC CP P/ /I IP P
U UD DP P
U UN NI II I
W WE EP P
W WL LA AN N
W WS SP P
W WT TP P
S Sh ho or rt t I In nt te er r f fr ra am me e S Sp pa ac ci in ng g
S Se ec cu ur re e S Sh he el ll l
S Se er rv vi ic ce e S Se et t I ID D
T Tr ra an ns sm mi is ss si io on n C Co on nt tr ro ol l P Pr ro ot to oc co ol l
T Tr ra an ns sm mi is ss si io on n C Co on nt tr ro ol l P Pr ro ot to oc co ol l/ / I In nt te er rn ne et t P Pr ro ot to oc co ol l
U Us se er r D Da at ta ag gr ra am m P Pr ro ot to oc co ol l
U Un ni iv ve er rs sa al l N Ne et tw wo or rk ki in ng g I In nf fo or rm ma at ti io on n I In nf fr ra as st tr ru uc ct tu ur re e
W Wi ir re ed d E Eq qu ui iv va al le en nt t P Pr ro ot to oc co ol l
W Wi ir re el le es ss s L Lo oc ca al l A Ar re ea a N Ne et tw wo or rk k
W Wi ir re el le es ss s S Se es ss si io on n P Pr ro ot to oc co ol l
W Wi ir re el le es ss s T Tr ra an ns sa ac ct ti io on n P Pr ro ot to oc co ol l
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LIST OF FIGURES
Figure 2.1 General Model of Spread Spectrum Digital Communication
System
Figure 2.2 Channel use for Frequency Hoping Spread Spectrum
Figure 2.3 Channel use for Direct Sequence Spread Spectrum
Figure 2.4 Ad hoc or peertopeer Wireless LAN
Figure 2.5 Infrastructure Wireless LAN
Figure 2.6 Infrastructure Wireless LAN with multiple Access Points and
roaming
Figure 3.1 OPNET Modeler versions 10.0
Figure 3.2 Project Editor Window
Figure 3.3 Tool Bar Buttons in Project Editor
Figure 3.4 The Project Editor Object Palette
Figure 4.1 Floor Plan of Lab 8 with 20 wireless PCs
Figure 4.2 Floor Plan of Lab 6 with 5 wireless PCs in the middle of the lab
Figure 4.3 Default setting of DWL900AP
Figure 4.4 The LAN default setting of DWL900AP+
Figure 4.5 Default Performance Settings for DWL900AP+ Access Point
Figure 4.6 MAC Filter Settings for DWL900AP+
Figure 4.7 Changing the password in Admin window
Figure 4.8 Current information for DWL900AP+ Access Point
Figure 4.9 Configuration Utility Icons
Figure 4.10 Link Quality and Signal Strength on Link Info window
Figure 4.11 Default configuration for DWL520+
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Figure 4.12 DLink AirPlus DWL900AP+ Enhanced 2.4GHz Wireless
Access Point
Figure 4.13 DLink AirPlus DWL520+ Enhanced 2.4 GHz Wireless
PCI Adapters
Figure 5.1 The Simulation Project Flow
Figure 5.2 The Wireless LAN Object Palette
Figure 5.3 Network objects used in the project
Figure 5.4 HTTP Application Configuration
Figure 5.5 Email Application Configuration
Figure 5.6 FTP Application Configuration
Figure 5.7 Wireless LAN parameters inside Modeler
Figure 5.8 The Profile configuration for each scenario
Figure 5.9 Discrete Event Simulation (DES) Configuration
Figure 5.10 One Access Point to support 50 clients running heavy applications
Figure 5.11 Two Access Points to support 50 clients running heavy
applications
Figure 5.12 Three Access Points to support 50 clients running heavy
applications
Figure 5.13 Four Access Points to support 50 clients running heavy
applications
Figure 5.14 Five Access Points to support 50 clients running heavy
applications
Figure 5.15 WLAN throughput using one Access Point.
Figure 5.16 Email download response time using one Access Point
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Figure 5.17 Email download response time using one Access Point
Figure 5.18 FTP download response time using one Access Point
Figure 5.19 FTP upload response time using one Access Point
Figure 5.20 HTTP page response time using one Access Point
Figure 5.21 WLAN throughput using two Access Points.
Figure 5.22 Email download response time using two Access Points
Figure 5.23 Email upload response time using two Access Points
Figure 5.24 FTP download response time using two Access Points
Figure 5.25 FTP upload response time using two Access Points
Figure 5.26 HTTP page response time using two Access Points
Figure 5.27 WLAN throughput using three Access Points
Figure 5.28 Email download response time using three Access Points
Figure 5.29 Email upload response time using three Access Points
Figure 5.30 FTP download response time using three Access Points
Figure 5.31 FTP upload response time using three Access Points
Figure 5.32 HTTP page response time using three Access Points
Figure 5.33 WLAN throughput using four Access Points.
Figure 5.34 Email download response time using four Access Points
Figure 5.35 Email upload response time using four Access Points
Figure 5.36 FTP download response time using four Access Points
Figure 5.37 FTP upload response time using four Access Points
Figure 5.38 HTTP page response time using four Access Points
Figure 5.39 WLAN throughput using four Access Points
Figure 5.40 Email download response time using five Access Points
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Figure 5.41 Email upload response time using five Access Points
Figure 5.42 FTP download response time using five Access Points
Figure 5.43 FTP upload response time using five Access Points
Figure 5.44 HTTP Page response time using five Access Points
Figure 5.55 WLAN throughput for the entire scenarios
Figure 5.56 Email download response time for the entire scenarios
Figure 5.57 Email upload response time for the entire scenarios
Figure 5.58 FTP download response time for the entire scenarios
Figure 5.59 FTP upload response time for the entire scenarios
Figure 5.60 Graph of HTTP Page response time for the entire scenarios
Figure 5.61 The Simulation Results
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CHAPTER 1 INTRODUCTION
This section is focusing on the introduction of the project including a brief explanation
about the problem statement, the objectives, the project’s scope, the expected outcomes
and the contribution of the project.
1.1 Project Descriptions
The demand for Wireless LAN (WLAN) has increased dramatically over the past years.
Most users are convinced of its benefits such as mobility, flexibility, simplicity, less
cost of ownership, ease of installation and also scalability. Lots of research have been
done or proposed to enhance the performance of Wireless LAN, in term of its security,
roaming capabilities and etc. In Wireless LAN, the bandwidth is shared amongst the
clients and sometime problems can be caused by interference and also bottleneck. The
concept of this project is, to redesign existing wireless network configuration and
simulate it using OPNET Modeler version 10.0. Simulations are to be conducted to test
it and obtaining the expected result without even have to build a real network.
The focus of the project is to examine the effect of the various applications running on
Wireless LAN clients in FCSIT Lab. The overall performance might be affected by
factors such as the increase number of nodes in the network, the workload of the
applications and the file size. The experiments conducted in this project are important to
further improve Wireless LAN performance.
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1.2 Problem Statement
Wireless LAN system currently suffers from limited bandwidth, longer response time
and the wireless media is error prone. This is caused by factors such as the nature of the
physical medium (air) itself, the number of users, the latency, the propagation factors
i.e., range and multipath. These problems can decrease performance of Wireless LAN,
like inefficient HTTP and TCP performance, packet losses, and network thrashing. It is
important to find practical approaches or solutions to improve response time of Wireless
LAN so that it can meet the demand of highspeed applications. Study and research on
wireless network performance can bring benefit to the problems faced by the wireless
network today.
1.3 Project Objective
The objectives of this project are:
i. Understand the basic wireless network architecture, hardware used in today’s
network, learn the physical layout and topology, and use the knowledge to
design and analyze the wireless network for the Faculty of Computer Science
and Information Technology (FCSIT) wireless Lab.
ii. Use special designing and simulation tool, OPNET Modeler version 10.0 to
model Wireless LAN, simulate and analyze the expected results for every
scenario created for better performance improvement.
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1.4 Project Scope
This project is focusing on the evaluation of Wireless LAN performance in the Faculty
of Computer Science and Information Technology (FCSIT) wireless Lab. OPNET
Modeler version 10.0 will be use to model and simulate Wireless LAN in the FCSIT
Lab. The wireless clients in the lab performing activities like Email, File transfer and
Web Browsing. The aim is to examine and evaluate the effect of various applications
used inside the FCSIT Lab to the Wireless LAN’s overall performance. This includes
the overall Wireless LAN throughput and response times for each application.
1.5 Contributions of the project
The design and the finding of the project will be the contributions to the area of wireless
networks. The performance evaluation of the Wireless LAN in FCSIT Lab will be the
beginning of a more advance research to further improve the performance of Wireless
LAN. In this project, the Application Layer of the Wireless LAN becomes the main
focus, where the appropriate selection of tool to create and simulate the scenarios will
give accurate results. By analyzing these results, any weaknesses can be detected and
solutions to these problems can be found through the evaluation and studies.
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1.6 Expected Outcome
At the end of this project, the results from various configurations of WLAN parameters
will be analyzed and evaluated.
i. The Wireless LAN system perform under various configurations.
ii. The effect of various kinds of applications being related to the Wireless LAN
throughput and response time.
iii. The solutions to enhance the Wireless LAN performance in FCSIT lab.
iv. The best way to maintain the performance of Wireless LAN in FCSIT Lab.
1.7 Dissertation Organization
Chapter 1 briefly explains all the general information of the project. The problems, the
objectives, the scope of the project, its contributions and also the expected outcome are
also stated in this chapter.
Chapter 2 provides the background information and literature review of the related
works done by previous researches and studies related to this project.
Chapter 3 specifies for the Research Methodology which describes the tool being used
and the methodology being applied within the project. All the procedures to conduct the
experiments and simulation will also be mentioned here.
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Chapter 4, the System Analysis will discuss all the important requirements needed to
conduct the experiments, the study of the experiment and problems and also how the
experimental setup being done. All boundary conditions and assumption will also be
stated in this chapter.
Chapter 5 is The Proposed Lab Configuration which contains the result and the analysis
of the experiments performed by using the simulator.
Finally, Chapter 6 is the Conclusion and Future Work that concludes remarks and
discusses directions for future research.
1.8 Summary
The project has been divided into 6 chapters which are Introduction, Literature Review,
Methodology, System Analysis, The Proposed Lab Configuration and Conclusion and
Future Work. The focus of the project is to examine and evaluate the effect of various
applications used inside the FCSIT Lab to the Wireless LAN’s overall performance.
This includes the overall Wireless LAN throughput and response times for Email, FTP
and HTTP applications. OPNET Modeler version 10.0 will be use to model and
simulate Wireless LAN in the FCSIT Lab. By analyzing the simulation results, any
weaknesses can be detected and solutions to these problems can be found through the
evaluation and studies.
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CHAPTER 2 LITERATURE REVIEW
This chapter provides the background and related works done by other researches. It
also defines the procedures and methodology used in the project.
2.1 Wireless LAN (WLAN)
Wireless LAN is a flexible data communication system that can be the replacement or
alternatives to wired network. It transmits and receives data by using Radio Frequency
(RF) technology and using the air itself as the medium of communications. It provides
similar features and benefits of traditional LAN technology, but without any attachment
or limitation of wires or cables. Wireless LAN is being widely used today, especially for
applications in which mobility is important. Besides mobility, Wireless LAN offers
productivities, conveniences and advantages such as flexibility, ease of installation, less
cost of ownership where the long term benefits are greatest in dynamic environment
which requires frequent changes and moves, and also scalability in configuring varieties
of topologies to meet the needs of specific applications and installations.
2.2 IEEE 802.11 Standards
Initial IEEE Standard 802.11 was published by the Institute of Electrical and Electronics
Engineers (IEEE). Since it was introduced in 1997, IEEE 802.11 for Wireless LAN has
seen modifications and improvements in the past years and promising a brighter
wireless future. It is the standard which offers; interoperability amongst products from