wireless paging system administration manual

VS5100

Wireless Paging System

ADMINISTRATION MANUAL

1999.10.10 111 Deer Lake Road, Suite 120 Deerfield, IL 60015 847-405-0771 voice 847-405-0776 fax

COPYRIGHT NOTICE Copyright:

The product described in this manual includes copyrighted Visiplex Technologies, Inc.’s computer programs stored in semiconductor memories and removable computer storage media. These programs may not be copied or reproduced in any manner without the express written permission of Visiplex, Inc.

Disclaimer:

The information within this document has been carefully checked and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Visiplex, Inc. reserves the right to make changes to any products herein to improve reliability, function, or design.

Copyright 1999, Visiplex Technologies, Inc., Deerfield, IL

NOTICE TO END USER OF PAGING EQUIPMENT A. Notification Requirement:

In order to comply with the Federal Communications Commission’s the Visiplex VS5100 Paging System's Transmitter must be registered with the FCC and a license obtained prior to going on line.

B. Connection Guideline:

1. The equipment must be installed as specified in this manual. If the equipment is not installed according to the specifications in this manual the warranty shall become null and void.

2. Visiplex will not be liable for any problems with the VS5100 Paging System due to cabling, connections and/or unauthorized work done by others.

C. Repairs:

Should service be required on the Visiplex VS5100 Paging System, the customer must contact an authorized Visiplex Dealer or Visiplex, Inc. Should unauthorized repairs be made, the remainder of the warranty period shall become null and void.

NOTICE TO USER REGARDING RADIO FREQUENCY INTERFERENCE

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in residential areas is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

CONTENTS

I. INTRODUCTION...................................................................................................................1

II. GENERAL INFORMATION..............................................................................................2

III. USING THE SYSTEM 5100............................................................................................3

A. System Capabilities:...................................................................................................3 B. General Screen Information:......................................................................................4 C. Logging Onto the System 5100:................................................................................5

IV. THE ADMINISTRATION MENU...................................................................................6

A. Edit Pager Details: .....................................................................................................7 B. Edit Pager Account Details:.....................................................................................10 C. Print Message Log File: ...........................................................................................11 D. Delete Message Log File: ........................................................................................12 E. Reset Call Count Menu: ...........................................................................................12 F. Pre-Programmed Messages:.....................................................................................13 G. Backup Menu: ..........................................................................................................17

H.Free Text Set-up……………………………………………………………….18 I. Quit:............................................................................................................................21

V. ERROR MESSAGES.........................................................................................................21

I. INTRODUCTION This manual is a guide for the administration of the VISIPLEX System 5100 radio paging system. It is intended for use by the individual(s) who are responsible for setting up the System 5100's operating parameters. This manual is organized as follows: Introduction:

Presents an overview of the contents of the manual. General Information:

Provides an overview of the System 5100 radio paging system. Using The System 5100:

Provides basic screen information and describes how to log onto the System 5100 as the system administrator.

The Administration Menu:

Describes each of the selections available on the System Administrator's menu. This manual describes the system administrator's functions. For further information on using the System 5100 as a paging system, refer to the Operator's Manual.

Administration Manual Page 1 of 21

II. GENERAL INFORMATION The Visiplex System 5100 is a paging system capable of addressing up to 10,000 pagers. It consists of a video display terminal (VDT) connected to the System 5100 base unit. The base unit contains an encoder which converts paging data into a form suitable for transmission, and then sends the data to the system's transmitter. The page is broadcast over the system's antenna. The broadcast messages are then received by the appropriate pagers. In addition to the encoder, the base unit also provides the interface for handling four phone lines, eight RS-232 ports, and 24 sets of contacts for receiving hard-wired alarms. System capability can be increased to eight phone lines, two transmitters (one for voice messages, one for digital messages),256 serial ports, up to 96 alarm contacts. If wider metropolitan coverage as provided by Radio Common Carriers (RCC) is required, the System 5100 is able to divert messages to the external RCC system via a dial-up or dedicated line. This access is completely transparent to the user, and is determined by the programming of the system. The pagers themselves run on an AA battery (or AAA, depending on the pager model). Each pager is assigned a number by the system administrator. Valid numbers for pagers are 0000 through 9999.


III. USING THE SYSTEM 5100 A. System Capabilities:

The System 5100 is capable of handling up to 1,000 pager records. Messages can be entered into the System 5100 in a number of ways: operator-assisted via the VDT, via telephone on a PBX system or any outside telephone, through a serial port interface connected to the system, or through a local area network (LAN) interface. The System 5100 can send digital or voice messages, and can therefore be used with visual, tone only, and voice pagers. The message log files are retrievable and can be displayed on the screen or printed out. The system can back up all log files and other data files to floppy disk for long-term backup. The system can list all log files stored on the hard disk. It can also display or print the contents of each pager record, and it can search the pager records by pager name, pager address, group call, or department.

For more information regarding system hardware and software features and capabilities, refer to the Operator’s Manual.


B. General Screen Information:

The System 5100's menus require you to type in the number of the selection you wish to make. Screens which require data entry are made up of a series of fields enclosed by boxes. The prompt for each field appears in the lower left corner of each screen. The status (active or non-active) of all phone lines connected to the System 5100 is shown at all times across the top of each screen. To move the cursor: Use the <UP>, <DOWN>, <LEFT>, or <RIGHT> arrow keys to move the cursor. To move between data fields: Once you have typed information into a data field, accept it into the system by pressing the <ENTER> (sometimes labeled <RETURN>) key. If the information is acceptable, the cursor automatically advances to the next field, otherwise a message appears prompting you to re-enter the information. The cursor will automatically jump over unnecessary fields for your convenience. Also, completely filling a field causes the cursor to automatically advance to the next field. To return to the previous data field, press the <UP> arrow key. To cancel the current operation (and return to the previous screen), press the <ESC> key.


C. Logging Onto the System 5100:

Before you can perform administrative functions in the System 5100 you must log on as the system administrator. You cannot log on unless you know the administrator's password. The System 5100 permits only one administrator password. The passwords are set up by Visiplex at the time of system installation. Visiplex can change the passwords for you if necessary. Contact your Visiplex representative for further information. To log on:

1. Turn on the VDT. The system greeting message and login prompt should appear on screen. 2. When the Paging Operator's Menu appears, select option 5, Administration. 3. Enter your password when the Password prompt appears.

You should now see the Visiplex Administrator menu.


IV. THE ADMINISTRATION MENU To access the administration menu, the system must be powered up. From the Paging Operator menu, select Administration and enter the administrative password. The menu shown below will appear:

VISIPLEX, INC. TIME : 11:27 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ ADMINISTRATION MENU ¦ ¦ ******************** ¦ ¦ ¦ ¦ 1. Edit Pager Details ¦ ¦ 2. Edit Pager Account Details ¦ ¦ 3. Print Message Data Files ¦ ¦ 4. Delete Message Data Files ¦ ¦ 5. Reset Call Count Menu ¦ ¦ 6. Pre-Programmed Messages Menu ¦ ¦ 7. Backup Menu ¦ ¦ 8. Set Administration Password ¦ ¦ 9. Print LOG-IN information ¦ ¦ 0. List Error Messages ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

To select an option from the menu, press its number. The following sections cover each of these options:


A. Edit Pager Details:

The View/Edit Pager Details menu appears below, followed by a brief explanation of each item on the menu. This menu allows you to view the setup details for a pager already in the system, change the details for existing pagers and add new pagers, if desired.

VISIPLEX, INC. TIME : 11:34 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ VIEW/EDIT PAGER DETAILS ¦ ¦ *********************** ¦ ¦ Pager Number [ ] Call Count [ ] ¦ ¦ Name [ ] Department [ ] ¦ ¦ Wide/In House [ ] (W)IDE / (I)N HOUSE / (L)EASED LINE WIDE ¦ ¦ Pager Address [ ] ¦ ¦ Function [ ] (0..3) ¦ ¦ Pager Type [ ] (A)lphnumeric / (N)umeric / (T)one-only / (V)oice ¦ ¦ Active [ ] (Y)es / (N)o ¦ ¦ Group/Indiv. [ ] (G)roup / (I)ndiv. ¦ ¦ Group ID [ ] [ ] [ ] [ ] [ ] ¦ ¦ [ ] [ ] [ ] [ ] [ ] ¦ ¦ Call Format [ ] (P)OCSAG / (G)OLAY / (2)TONE / (5)6TONE ¦ ¦ Call Divert [ ] ¦ ¦ Time Stamp [ ] (Y)es / (N)o ¦ ¦ IXO Pager ID [ ] ¦ ¦ Phone Number [ ] Password [ ] ¦ ¦ Remarks [ ] ¦ +------------------------------------------------------------------------------+ Enter Pager Number Press <Esc> to Menu

Pager Number is a unique four-digit number from 0000 to 9999. The prompt in the lower left corner of the menu asks for the pager number. When you type in the four-digit number, the system checks to see if the pager exists. If no record of the pager number entered exists in the system, the prompt changes to Options: (N)ew Record, (C)ancel. Enter N for new pager if you wish to add a pager to the system. Enter C if you do not wish to add a pager. If the four-digit pager number entered exists in the system already, the system prompt changes to Select (U)pdate Record or (D)elete Record. The details for the pager will be displayed on-screen. To change any item displayed, enter U for update record. You may now change any data shown. If you wish to delete the pager record from the system, type D. Call Count keeps track of all calls to the specified pager. Name allows you to type in the name (up to 30 characters long) of the person to whom the pager is assigned. Wide/In-House defines whether or not this pager has wide-area paging capability or can only be paged in-house.


Pager Address is the 7-digit capecode on the pager itself. This is one of the most important fields. It must be filled in exactly to correctly associate this pager record with the specific actual pager. Function allows you to set the type of beeping tone the pager will emit. Enter 0, 1, 2 or 3. (Some voice pagers require the proper function to be activated. Consult the pager manual or contact Visiplex for further information.) Pager Type defines the type of pager. Alphanumeric pagers can display letters and numbers, Numeric pagers can display numbers only, and Tone pagers make a sound but have no visual display. Voice pagers can receive an audible message. Type in the letter appropriate for the type of pager you are setting up. Active Y/N allows you to either activate or deactivate a pager. A deactivated pager's record will remain in the system. To delete a pager's record from the system, return the cursor to the Pager Number field and select D for Delete Record. Group/Indiv. allows you to reach several pagers by paging just one number. Placing a G here makes this record a group record. In reality, this is a phantom record and does not represent a specific pager. Pager Address is not applicable and is therefore set to zero, making the group records easily distinguishable from actual pager numbers. This allows easy identification of group records. A normal pager would have the letter I in this field, which enables it to be paged either individually or as a member of any group. One pager can belong to several groups. Group ID allows you to enter the group(s) to which you want the pager to belong. A single pager can belong to up to 10 groups. Code Format is either Pocsag (international format), Golay (Motorola format), 2-tone or 5/6-tone. Call Divert allows you to divert all pages sent to this pager to another pager in the system. This is useful if someone is going on vacation and wants their pages forwarded to someone else. Note that all calls will be diverted. To divert calls, enter the 4-digit pager number of the pager to which you wish the calls to be diverted. To avoid diverting calls, leave this space empty (four zeroes, or 0000).


Selecting Y for the Time Stamp option will cause all message log files for this pager, show the time each page was sent. Select N if a time stamp is not desired. IXO Pager ID is used only with wide-area pagers. If this space is left empty, the pager will be accessible by in-house paging only. If you are setting up a wide-area pager, type in the pager's wide-area access number (4 through 7 digits). This access number is assigned by the wide-area paging company and is located on the back of wide-area pagers. Phone Number - Enter the complete wide-area telephone number that must be used to access the pager. For example, if your phone system requires that you dial 9 to gain access to an outside line, you would enter 9-XXX-YYY-YYYY, where XXX is the area code and YYY-YYYY is the 7-digit phone number. Department allows you to enter up to a 16-character department name you wish to associate with the pager. The department name is for record keeping purposes only. If you do not fill a field, press <ENTER> to advance to the next field. Once a field is filled, the cursor automatically jumps to the next field. Once you have entered all desired information, press the <ESC> key. The system will ask whether or not you wish to update the pager record with the new information you have just entered. Enter Y to update or N to cancel.


B. Edit Pager Account Details:

Selecting option 2 from the administration menu places you in the View/Edit Pager Account Details menu. This menu displays the account details for pagers in the system, facilitating system financial record keeping. The menu is shown below. To view a pager's account information, type in the pager number. The prompt at the bottom of the screen asks you if you wish to (U)pdate or (C)ancel the account. Type U if you wish to update the information, and then type in the new information.

VISIPLEX, INC. TIME : 11:57 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ VIEW/EDIT PAGER ACCOUNT DETAILS ¦ ¦ ******************************* ¦ ¦ Pager Number [ ] ¦ ¦ Serial Number [ ] ¦ ¦ Stock Number [ ] ¦ ¦ Pager Model [ ] ¦ ¦ Manufacturer [ ] ¦ ¦ Rental/Owned [ ] (R)ental / (O)wned ¦ ¦ ¦ ¦ ¦ ¦ Account Number[ ] ¦ ¦ Account Name [ ] ¦ ¦ Billing Add. [ ] ¦ ¦ Phone Number [ ] ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Pager Number Press <Esc> to Menu

When you have finished updating the information, press the <ESC> key. The prompt changes to Update Modified Record? (Y)es or (N)o. Type Y or N as appropriate. The system will update the information and return to the Administration menu.


C. Print Message Log File:

Selecting this function from the main menu allows you to print out messages that were sent on a specific date during the past year. To view or print a message log file, select option 3 from the Administration Menu. The Print Message Log Files screen, shown below, appears.

VISIPLEX, INC. TIME : 12:02 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ LIST MESSAGE DATA FILES ¦ ¦ *********************** ¦ ¦ ¦ ¦ +--------------------------------------------------------------------------+ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +--------------------------------------------------------------------------+ ¦ +------------------------------------------------------------------------------+ From Month/Day [ ]/[ ] To [ ]/[ ] Press <Esc> to Menu

Type in the month and day for which you want the list of messages. The month and date must be in a 2-digit format (for example, [01]/[23] = January 23). The messages will be displayed on the screen. The messages will be printed out after you finished entering the dates. The information is printed as follows:

100 - call 1141 14:38 100 - code yellow 14:38 100 - 77175 14:48 100 - testing 1234567890 14:52 100 - 18474050771 14:53 100 - call 1121 14:58 001 - room 71 13:37 001 - asap 1711 13:38 002 - code blue 14 13:41 002 - room 1121 13:42


D. Delete Message Log File:

This option allows you to delete daily message log files that are no longer necessary. Selecting option 4 from the main menu results in the following menu:

Enter the month (01 to 12) and day (01 to 31) you wish to delete. E. Reset Call Count Menu:

The System 5100 maintains a log of all calls processed by the system. The Reset Call Count menu selection allows you to reset the call count for all pagers in the system, or a specific pager, or user group. The menu is shown below:

VISIPLEX, INC. TIME : 12:31

+------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ RESET CALL COUNT MENU ¦ ¦ ********************* ¦ ¦ ¦ ¦ 1. Reset All Pagers Call Count ¦ ¦ ¦ ¦ 2. Reset All Wide-Area Pagers Call Count ¦ ¦ ¦ ¦ 3. Reset All In-House Pagers Call Count ¦ ¦ ¦ ¦ 4. Reset All Pagers By User Group ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

Selecting 1 resets the call count for all pagers to 0000. Selecting 2 resets the call count for all wide-area pagers in the system. Selecting 3 resets the call count for all in-house pagers in the system. Selecting 4 resets the call count for all pagers in a user group. Enter the user group number at the prompt. When you have finished resetting call counts, press <ESC> to return to the Administration Menu.


F. Pre-Programmed Canned Messages:

This menu option allows you to set up pre-programmed (or canned) messages which can be accessed from a touch-tone phone and sent to a pager in the system. The system 5100 can store up to 1000 canned messages, each of which can contain up to 60 characters in length. Each canned message is assigned a number. Entering the number on a touch-tone phone causes the System 5100 to send the complete message to the pager. Several canned messages can be concatenated together to create a combined message. The system is equipped with at least 24 contact closure inputs which can be connected to building security systems, heating and cooling equipment or other equipment which may require monitoring. If a contact closure is received, the system automatically sends out canned messages to the appropriate pagers. The message also appears on the main console. Additional hardware interrupts can be added to the System 5100 if desired. The Pre-Programmed Messages menu also lists all alarms assigned to the System 5100 and the canned messages associated with each alarm.

VISIPLEX, INC. TIME : 12:37 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ PRE-PROGRAMED MESSAGES ¦ ¦ ********************** ¦ ¦ ¦ ¦ 1. List PABX Canned Messages ¦ ¦ ¦ ¦ 2. List Alarm Messages ¦ ¦ ¦ ¦ 3. Add/Edit PABX Canned Message ¦ ¦ ¦ ¦ 4. Add/Edit Alarm Message ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

Option 1 provides a list of all canned messages currently available on the system. Option 2 lists all alarm messages available. Options 3 and 4 allow you to Add/Edit canned messages or alarm messages.


When you select option 1, the list, such as one shown below, appears.


+------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ LIST PABX CANNED MESSAGES ¦ ¦ ************************* ¦ ¦ ¦ ¦+----------------------------------------------------------------------------+¦ ¦¦DTMF MESSAGE ¦¦ ¦¦------ ---------------------------------------------------- ¦¦ ¦¦0001 BRING WATER ROOM ¦¦ ¦¦0002 CODE BLUE ROOM ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦+----------------------------------------------------------------------------+¦ +------------------------------------------------------------------------------+

End of list! Press <C> to continue...

An example of the List Alarm Messages screen, which is similar to the List Pabx Canned Messages screen, is shown below.

VISIPLEX, INC. TIME : 12:40 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ LIST ALARM MESSAGES ¦ ¦ ******************* ¦ ¦ ¦ ¦+----------------------------------------------------------------------------+¦ ¦¦NO. STATUS PAGER MESSAGE ¦¦ ¦¦---- ------ ----- ----------------------------------- ¦¦ ¦¦0000 000 ¦¦ ¦¦0002 OFF 300 CODE BLUE ROOM 232 ¦¦ ¦¦0003 OFF 300 NORMAL CALL ROOM 232 ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦¦ ¦+----------------------------------------------------------------------------+¦ +------------------------------------------------------------------------------+

End of list! Press <C> to continue...


To add canned messages or alarm messages, select option 3 or 4, as appropriate, from the Pre-Programmed Messages menu. The Add/Edit Pabx Canned Message screen is shown below.


+------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ ADD/EDIT PABX CANNED MESSAGE ¦ ¦ **************************** ¦ ¦ ¦ ¦ DTMF [ ] ¦ ¦ ¦ ¦ MESSAGE [ ] ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter DTMF Number [ ] Press <Esc> to Menu

Enter or edit the DTMF (touch tone phone buttons) number and the text of the message you wish to add to the list of canned messages.


To add or edit alarm messages, enter the number of the alarm message you wish to add or edit. Enter the pager to which the message will be sent should an alarm condition occur. Finally, enter the text of the message.

VISIPLEX, INC. TIME : 12:49 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ ADD/EDIT ALARM MESSAGE ¦ ¦ ********************** ¦ ¦ ¦ ¦ NUMBER [ ] ¦ ¦ ¦ ¦ PAGER [ ] ¦ ¦ ¦ ¦ MESSAGE [ ] ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Message Number [ ] Press <Esc> to Menu


G. Backup Menu:

The VS5100 stores messages in files created on the system's hard disk. Files are kept in directories named for the date in the current year as follows: C:\VISIPLEX\XXMON\XXDAY where xx is replaced by a month or day number. Individual messages are stored in files named PPPPTTTT.CSO, where PPPP is the pager number, TTTT is the time (hours and minutes in 24 hour format), C is a priority code, S is the tens of seconds digit of the time and O is an origin code. The Backup Menu allows you to back up all message files, pager records and pre-programmed messages from the system to a formatted floppy disk.

VISIPLEX, INC. TIME : 12:51 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ BACKUP MENU ¦ ¦ ******************** ¦ ¦ ¦ ¦ 1. Backup Pagers Information ¦ ¦ ¦ ¦ 2. Backup Message Information ¦ ¦ ¦ ¦ 3. Backup Pre-Programmed Messages ¦ ¦ ¦ ¦ 4. Clear Pagers Database ¦ ¦ ¦ ¦ 5. Restore Pagers Database ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

As an example, you will see the following prompt if you press 1:

Insert formatted disk in Drive A and press <c> key...

Pager details for all pagers in the system will be backed up onto the floppy. Any existing files on the floppy will be erased. You will be automatically returned to the main menu once the backup procedure is complete. Remove the floppy disk from the drive and store it in a safe place away from heat and magnetic fields. If you insert an unformatted floppy disk, the message write error will appear. Selecting 2 from the Backup menu results in a backup of all messages sent. Selecting 3 from the menu results in a backup of all pre-programmed messages currently on the system. In all cases, the system asks you to insert a formatted floppy disk to be used for the backup.


H. Free-Text Setup:

This menu option allows you to set up the text phrase you want the VS5100 system to search in any ASCII string message that is sent to a printer ( hooked through the RS232 serial port to the VS5100 ) and generate a page based on that text. You can type the whole message, or any part of it. The VS5100 software searches the input for a match to the string you programmed, and once found sends the message to the proper pager programmed to receive it, in this menu. Up to 500 different messages , 60 characters each can be programmed.

VISIPLEX, INC. TIME : 12:51 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ FREE-TEXT SETUP MENU ¦ ¦ ******************** ¦ ¦ ¦ ¦ 1. List Free-Text Messages ¦ ¦ ¦ ¦ 2. Add/Edit Free-Text Message ¦ ¦ ¦ ¦ 3. Delete Free-Text Message ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

An additional exciting feature “ On Call Schedule “ enables the system administrator to assign pagers and alarm events responsibilities to proper personnel based on a daily and weekly schedule. Personnel shift changes become transparent and easy to accomplish from the convenience of this menu screen. This feature is found under option 2. Add/Edit Free-Text Message. Alarms can be assigned to a particular pager during a particular shift and then to a different pager during another shift. Up to 5 different pagers can be assigned to the same alarm based on an ½ hour increments 24 hour day 7 days a week. Option 1 provides a list of all the Free-Text ( strings ) currently programmed into the system and the message number assigned to them. To add or edit Free-Text messages and assign them an “ On Call Schedule “ select Option 2. Option 3 allows you to delete obsolete and outdated and undesired Free-Text messages.


When you select option 1, the list, such as the one shown below, appears.

VISIPLEX, INC. TIME : 12:51 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ¦ ¦ ¦ ¦ LIST FREE-TEXT MESSAGES ¦ ¦ *********************** ¦ ¦ ¦ ¦ MSG# FREE-TEXT MESSAGE ¦ ¦ ----- ------------------------------------------------------------ ¦ ¦ 200 SPRINKLER SYSTEM TO MANUAL ¦ ¦ 300 PVC PRODUCTION PRESSURE BELOW 15 PSIG ¦ ¦ 400 MONITOR PULL STAT. FRONT ENTRANCE ¦ ¦ 455 UNAUTHORIZED ACCESS EAST CORRIDOR ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦ +------------------------------------------------------------------------------+ Enter Your Selection: Press <Esc> to Menu

To add or edit Free-Text messages, select option 2. The Add/Edit Free-Text Message screen is shown below.


+------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ ADD/EDIT FREE-TEXT MESSAGE ¦ ¦ *************************** ¦ ¦ ¦ ¦ NUMBER [200] ¦ ¦ ¦ ¦ MESSAGE [SPRINLER SYSTEM TO MANUAL ] ¦ ¦ ¦ ¦ PAGER 1 [100] ¦ ¦ PAGER 2 [101] ¦ ¦ PAGER 3 [315] ¦ ¦ PAGER 4 [ ] ¦ ¦ PAGER 5 [ ] ¦ ¦ ¦ ¦ MON. 0:30 ¦ ¦ ..........6..........12..........18.......... ¦ ¦ MON. - 222222222221111111111113333333333333333222222 ¦ ¦ TUE. - 222222111111111111333333333333333332222222222 ¦ ¦ WED. - 111111111111111111111133333333333333333333333 ¦ ¦ THU. - ¦ ¦ FRI. - 11111111111222222222222 ¦ ¦ SAT. - ¦ ¦ SUN. - ¦ ¦ ¦ +------------------------------------------------------------------------------+ USE <1-5> TO SELECT ONCALL PAGER, <ENTER> WHEN DONE Press <Esc> to Menu

This screen is where the user can set up the OnCall schedule.


Enter a three digit message number you want to Add. The cursor moves to the MESSAGE field to allow you to enter the text you want to search in the ASCII string of the RS232 serial input. This is also the text that will be broadcast to the pager. Enter any text up to 60 characters long. The cursor than moves to the PAGER field to allow you to assign up to 5 different pagers to this particular alarm message. You can enter any pager from the pager data base into any of the 5 PAGER fields for OnCall schedule once you have entered all the pagers you desire to participate in the OnCall the cursor moves to the schedule array. Once in the schedule array assigning pagers to a particular shift is accomplished by simply inserting the number that corresponds with the pager you wish to assign into the ½ hour slot on the screen. When you finished assigning pagers to the various shifts simply press the enter <CR> key and the system will return to the previous screen. In the example above PAGER 2 (pager 101 in the database) is assigned to the 12 ½ hour time slots between 00:00 and 06:00 on Monday morning. PAGER 1(pager 100 in the database) is assigned to the 12 ½ hour time slots between 06:00 and 12:00 on Monday morning. In this example if an alarm that includes the text “SPRINLER SYSTEM TO MANUAL” comes through the serial port between the hours of 00:00 and 06:00 on Monday morning the system will page pager number 101. The system will automatically page pager 100 if the same alarm occurs between 06:30 and 12:00. To delete a message and its related OnCall schedule select option 3 the screen shown below will appear.

VISIPLEX, INC. TIME : 12:51 +------------------------------------------------------------------------------+ ¦ LINE-1: NON ACTIVE LINE-2: NON ACTIVE LINE-3: NON ACTIVE LINE-4: NON ACTIVE ¦ ¦------------------------------------------------------------------------------¦ ¦ DELETE FREE-TEXT MESSAGE ¦ ¦ ************************* ¦ ¦ ¦ ¦ NUMBER [103] ¦ ¦ ¦ ¦ MESSAGE [FAULT ; BREAK IN SECOND FLOOR EAST ] ¦ ¦ ¦ ¦ PAGER 1 [105] ¦ ¦ PAGER 2 [120] ¦ ¦ PAGER 3 [323] ¦ ¦ PAGER 4 [ ] ¦ ¦ PAGER 5 [ ] ¦ ¦ ¦ ¦ MON. 0:30 ¦ ¦ ..........6..........12..........18.......... ¦ ¦ MON. - ¦ ¦ TUE. - 222222111111111111333333333333333332222222222 ¦ ¦ WED. - 111111111111111111111133333333333333333333333 ¦ ¦ THU. - ¦ ¦ FRI. - 11111111111222222222222 ¦ ¦ SAT. - 222222222221111111111113333333333333333222222 ¦ ¦ SUN. - ¦ ¦ ¦ +------------------------------------------------------------------------------+ ARE YOU SURE ? <Y> OR <N>. . . Press <Esc> to Menu



Once you have entered the message number you wish to delete the system asks you to confirm your desire by the prompt at the bottom of the screen . “ARE YOU SURE ? <Y> OR <N> …” pressing Y will delete the message shown on the screen. Pressing N will return you to the previous screen and the message will not be deleted. I. Quit:

To quit the System 5100 Administrator Menu, press <ESC> from the administration menu.

V. ERROR MESSAGES Error messages which may occur during system administrator operation of the System 5100 are listed below, along with the probable cause of each. BUILD DATA BASE FILE FAIL

System fails to create a new pager data base file. CANNOT OPEN CONFIGURE FILE

System fails to open a configure file. The file may be corrupted. UNABLE TO OPEN ANY PRINTER PORT

The system fails to open the printer port. There may be a hardware problem. UNABLE TO OPEN VISIPLEX PORT

System fails to open a Visiplex port to interface with the paging encoder. Check connections between the main console and the base unit.

wireless paging system administration manual

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