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WISH LIST

PRESENTATION OVERVIEW

Wish List Introduction Potential CMC 13.0 Wishes Open Discussion

WISH LIST INTRODUCTION

BILL LANE

POTENTIAL CMC 13.0 WISHES

60: Enter Message Actions from Agent Interface 239: Tracking Agents Changes When Editing

Messages 424: Disable Autofile by Message Form 606: Member Owned Dispatch Scripts 607: CMC OnCall Schedule Per Message Form 608: Do Not Autofile Forms with Auto Dispatch in

Process 749: Find & Replace of Message Slip/IntelliForms 921: Give Option to Keep Original In & Out Stamps

60: ENTER MESSAGE ACTIONS FROM AI

Is being able to set a Message Action only (no Dispatch Actions) sufficient enough for your needs?

239: TRACKING AGENT CHANGES WHEN EDITING MESSAGES

Automatically copy and transfer edited message to System Client. This would be a System/Site option. Is this sufficient enough for your needs? Would be similar to how we track If and Locate edits

424: DISABLE AUTOFILE BY MESSAGE FORM

Implement a per-form option to “Disable Autofile” Is this just for Message recaps?

606: MEMBER-OWNED DISPATCH SCRIPTS

Member Dispatch Script vs. Client Dispatch Script. Which of these takes priority? Does the Member always win?

607: CMC ONCALL SCHEDULE PER MESSAGE FORM

Member OnCall Schedule vs. Client OnCall Schedule. Which of these takes priority? Does the Member always win?

608: DO NOT AUTOFILE FORMS WITH AUTO DISPATCH IN PROCESS

Add option to Auto Dispatch Script to prevent forms from being autofiled Is this just for Message recaps? What if an Autofile occurs in the Auto Dispatch?

749: FIND & REPLACE OF MESSAGE SLIP/INTELLIFORMS

If we are finding and replacing information in prompts, this has the potential to corrupt the placement and organization of your prompts and values

921: GIVE OPTION TO KEEP ORIGINAL IN & OUT STAMPS

Filed Messages should keep original date/time stamps when coping accounts What is your intent?

To move the client? To copy the client and retain two sets of messages?

THANK YOU

ANY ADDITIONAL QUESTIONS?

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ASK STARTEL