With Kathy Pape

Kathy Pape ~ Biography

Kathy has worked for ten years in Ohio libraries and is currently the Executive Director of the Conneaut Public Library in Conneaut, Ohio. Kathy also works as a producer, writer, actor, and director for one of Ohio’s cable access channels that provides programming to households in Northeast Ohio and Western Pennsylvania.

The journey looks like this…

Last things first…

ISBN978-1934583357

*Hidden rules*Improving service to

public

ISBN978-781938248016

*Patterns of poverty*Building support

systems

ISBN978-1929229284

*Workbook format*Resource Building

ISBN 978-1936236718

*Mandatory reading for staff

*Quick read with real life explanations

ISBN 978-1416608844

*Affects of poverty*Changing mind-sets

Generational Povertyvs. Situational Poverty

Define the current situationSupport systemsTimeframeMental models

Generational Poverty

Generational poverty is defined as being in poverty for two generations or longer.

Ashtabula County, Ohio is experiencing its11th generation in poverty.

Hidden Rules

PoorMiddle ClassWealthy

Which model does your library use?

Let’s talk about hidden rulesAn individual brings with him/her the hidden

rules of the class in which he/she was raised.

Patterns of thoughtSocial interactionsCognitive strategies

In order to bring change we must understand the poverty hidden rules and in turn, teach our middle class rules.

Why is it so darn hard?Language Resister

FrozenFormalCasualIntimate

The circ desk can be an interesting place!

Mental ModelsPoverty

Relationships

Middle ClassAchievement

WealthConnections

Building Blocks

LibraryStaff training and understanding

Library system/countyAre changes in policy necessary?

Community PartnersOutreach and collaborative measures

What does our new service model look like?