with the new changes to osos you may need to complete the following steps: 1.open iexplorer / tools...
TRANSCRIPT
With the new changes to OSOS you may need to complete the following steps:
1. Open IExplorer / Tools / Internet Options / Delete Browsing to clear all of the cookies from verion 6.3.xx
2. Select Tools / Compatibility View and re-add ny.gov to Compatibility View
3. Close all IExplorer windows that are open4. Re-start the login process for NYESS and all now
should work correctly
Announcements
Welcome Message
New Tab
Customer Search• Search by a partial SSN• Enter multiple SSN & OSOS IDs in Quick Search• Search options can be saved• Search options can be sorted• Export search data• Additional O*Net Fields in Job Criteria tab• Search using the “Enter” button on keyboard
Customer Search• Search by a partial SSN
Full SSN
Partial SSN
Customer Search• Enter multiple SSN & OSOS IDs in Quick Search
Text Field Copied & Pasted from Excel
Customer Search• **Note – you cannot search by OSOS ID and SSN
at the same time
Customer Search• Search options can be saved• Search options can be sorted
Sort Options tab
Customer Search• Export search data
Exports all Pages
Select Export
Click Arrow
Customer Search• Search using the “Enter” button on keyboard
Select Enter
Cursor in Text Field Acts as Return Key
Caseload Management• From the Customer Search tab• From the Customer Detail tab• From the Employer Window and Contact Info
tab• View Additions or Deletions to caseload• New buttons allows for easier assignment
Caseload Management• From the Customer Search tab
Select Customer
Add to Case Load button
Select Customer
Remove from Case Load button
Caseload Management• From the Customer Detail tab
Add to Case Load button
Caseload Management• View Additions or Deletions to caseload
My Case Load Tab
Customer or EmployerRefresh button
Funding
Inbox Reminders for Unfunded Services
Inbox Reminders for Unfunded Service
Comments and Activity Display
Chronological order
Chronological order
New Defaults added to Work History
Salary Units
40 Hours/week
Technical Issues-
Please include NYESS in the Subject Line
(518) 474-5554