women in automotive 2017 - dennis montjoy

16
Hiring and Retaining Women in the Dealership The Key to Customer Satisfaction

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Page 1: Women In Automotive 2017 - Dennis Montjoy

Hiring and Retaining Women in the Dealership

The Key to Customer Satisfaction

Page 2: Women In Automotive 2017 - Dennis Montjoy

ME

Founder & President

AssociatePartner

Page 3: Women In Automotive 2017 - Dennis Montjoy

What the dealers see!

Page 4: Women In Automotive 2017 - Dennis Montjoy

What the customers see!

Page 5: Women In Automotive 2017 - Dennis Montjoy
Page 6: Women In Automotive 2017 - Dennis Montjoy
Page 7: Women In Automotive 2017 - Dennis Montjoy

Reality?

Page 8: Women In Automotive 2017 - Dennis Montjoy

Which Experience Do We Want?

Page 9: Women In Automotive 2017 - Dennis Montjoy

HOW?#1 Element

Page 10: Women In Automotive 2017 - Dennis Montjoy

IT STARTS AT THE TOP!

TASKVS

OPPORTUNITY

Page 11: Women In Automotive 2017 - Dennis Montjoy
Page 12: Women In Automotive 2017 - Dennis Montjoy

Work Environment

Page 13: Women In Automotive 2017 - Dennis Montjoy

HIRING

IdentifyPlanRecruitTrainSupportFollow ThruEnforce Changes

Page 14: Women In Automotive 2017 - Dennis Montjoy

RETENTION

FlexibilityNetworkingDefined Career PathOngoing TrainingMentorsCorrect Work EnvironmentSolutions

Page 15: Women In Automotive 2017 - Dennis Montjoy

Make Your Baby as Pretty as Mine!

Page 16: Women In Automotive 2017 - Dennis Montjoy

QUESTIONS??