women in mining change management 6 march 2013
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Change management process and toolsTRANSCRIPT
WOMEN IN MINING CONFERENCE
CHARLES COTTER6 MARCH 2013
CHANGE MANAGEMENT
PRESENTATION OVERVIEW
Introduction
Key presentation topics
Summary
Questions
Fundamentals of Change
Defining change
What significant change events (personally and professionally) have you experienced the past 6 months?
Forces/drivers of change – internal and external
Types of Change – SPOTS
Change Personality – O or D type
Resistance to change
Types of Change Structure
People
Organizational culture
Technology
Strategy
Of these types of change, which is the most challenging?
Change Personality
O – type (Opportunity) – people who readily embrace change and see the benefits/value that change presents
D – type (Danger) – people who resist change as they see the risks inherent in change
Resistance to change
Reasons why people resist change?
Strategies to minimize resistance to change?
Change Transition Cycle
Denial
Anger/Resistance
Exploration/Acceptance
Commitment
Building Resilience and Change Hardiness
Positive
Focussed
Flexible
Organized
Proactive
Circle of Influence and Circle of Concern
Where do you focus your energy and time?
Change Management Matrix
Impact
Control
Managing organizational change - Kotter
Education and Communication
Participation Facilitation and Support Negotiation Manipulation and Co-optation Coercion
SUMMARY Key points
Questions
Contact details:
Charles Cotter 084 562 9446 [email protected] Linked In Twitter @Charles_Cotter