women & online marketing: 25 creative tips

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Simple. Accountable. Results That Mat athom SEO, LLC, all rights reserved 2013 Women & Online Marketing: 25 Creative Tips for Using the Internet to Grow Your Business March 6, 2013

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Page 1: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Women & Online Marketing: 25 Creative Tips for Using the Internet to Grow Your Business

March 6, 2013

Page 2: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

I. Introduction

II. Review Company Goals & ObjectivesI. What’s the Difference?

II. Choosing Measurable, Realistic Goals & Objectives

III. Discuss KPIsI. Online Marketing KPIs

II. Steps for Implementing KPI Tracking

IV. Review Top 25 Online Marketing TipsI. Content

II. Paid Search

III. Social Media

IV. SEO

V. Email

V. Online Marketing Plan Wrap-Up / Questions

VI. Free Site Assessment

Today’s Agenda

Page 3: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Introduction#WIB2013

Page 4: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Did you know?

#WIB2013

Page 5: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

#WIB2013

Page 6: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

#WIB2013

Page 7: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

#WIB2013

Page 8: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

#WIB2013

Page 9: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Building a Digital Marketing Plan

#WIB2013

Page 10: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Goals Objectives KPI Measurement Tactics

Marketing Plan Overview #WIB2013

Page 11: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Goals & Objectives

#WIB2013

Page 12: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

What’s the difference? Goals are broader outcomes you want to achieve Objectives are more specific outcomes for your business that are

measurable

The bull’s eye example: Goal: I want to hit the target Objective: I will learn to shoot accurately so I can hit the bull’s eye

Goals vs. Objectives

Page 13: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Choose Your Goals

Examples:

Increase Revenue 

Increase Leads

Improve Online Visibility 

Improve Online Reputation

Page 14: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Examples: Improve average order value on-site by 5% [Increase Revenue]

Improve on-site conversion rate by 10% [Increase Leads]

Increase number of non-branded search terms ranking on page 1 from 5 to 10 [Improve Online Visibility]

Increase number of on-site customer reviews by 10% [Improve Online Reputation]

Choose Your Objectives

Page 15: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Goal: Increase Revenue Improve rankings of specific product categories Increase referral traffic Increase organic keyword traffic Increase rankings for strategic keywords Increase ranking for long-tail keywords Increase branded keyword traffic Increase number of new visitors Increase number of returning visitors Increase geo-targeted keyword traffic Increase conversion rate on top landing pages Increase conversion rate on specific product or

category pages Increase number of social referrals Increase conversions from social referrals Increase number of email referrals Increase conversions from email referrals

Example Online Marketing Objectives

Goal: Increase Leads Improve rankings of specific product or service

categories Increase referral traffic Increase organic keyword traffic Increase rankings for strategic keywords Increase ranking for long-tail keywords Increase branded keyword traffic Increase number of new visitors Increase number of returning visitors Increase geo-targeted keyword traffic Increase on-site form completions Increase conversion rate on top landing pages Increase conversion rate on specific product or

category pages Increase number of social referrals Increase conversions from social referrals Increase number of email referrals Increase conversions from email referrals Increase customer interaction with site

Page 16: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Goal: Increase Market Share or Penetration Improve rankings of specific product or

category pages Increase referral traffic Increase organic keyword traffic Increase rankings for strategic keywords Increase rankings for long-tail keywords Increase branded keyword traffic Increase number of new visitors Increase number of returning visitors Increase geo-targeted keyword traffic Increase social sharing Increase social fan/follower base Claim top spot for in paid search for branded

keywords

Example Online Marketing Objectives

Goal: Increase Online Visibility Increase number of properties ranking for

branded keywords Increase rankings for strategic keywords Increase rankings for long-tail keywords Increase geo-targeted keyword rankings Increase social sharing & engagement Increase social fan/follower base Claim top spot for in paid search for branded

keywords Increase number of email sign-ups

Page 17: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Example Online Marketing Objectives

Goal: Improve Online Reputation Increase number of properties ranking for

branded keywords Increase social sharing & engagement Increase social fan/follower base Increase branded keyword traffic Increase number of new visitors Increase number of returning visitors Decrease negative sentiment in social channels Increase positive customer reviews Claim top spot for in paid search for branded

keywords

Goal: Increase Local Market Penetration Increase geo-targeted keyword traffic Increase positive customer reviews on local

business review/listing sites Increase traffic from mobile Increase fans/followers in location-based social

networks, like foursquare Claim top spot for in paid search on mobile

devices Increase referrals from local deals sites like

Groupon or Living Social

Page 18: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Key Performance Indicators (KPIs)

#WIB2013

Page 19: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Key Performance Indicators: Quantifiable metrics that reflect how well an organization is achieving its stated goals and objectives.

Trickle down effect

Organization Goal: Be known as leading Marketing Firm in Healthcare Industry Objective: Secure 5 new Healthcare Engagements in Q1 KPIs: # of Healthcare Leads Generated by the Web

Team Member Goal: Same as Organization Objective: Increase Whitepaper downloads by 30% in Q1; increase referral traffic by 15% in Q1 KPI: # of Whitepaper downloads; Weekly number of Tweets @ Healthcare companies; # of

Healthcare Blog Posts; monthly referral visits from Blog

What are KPIs #WIB2013

Page 20: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Phone calls Website Visits (organic, referring, direct, paid) Conversion rate Bounce rate Sales / Transactions Whitepaper downloads Form completions Social media referrals Social media conversions Engagements metrics (such as shares, likes, comments) Time on site Customer Support Requests Positive Reviews Shopping cart abandonment Keyword Rankings Specific Number of [blog posts] [content pages] [link outreach emails] each [week/month]

Choose Your KPIs #WIB2013

Page 21: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Google Analytics Social Media Conversions

Tracks how many forms came from people who visited a social site first – Last Interaction vs. Assisted

Event tracking Tracks how many people clicked on links (video links, page links, blog links)

Goal tracking Tracks how many people filled out a form

How to Measure KPIs #WIB2013

Page 22: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Call Tracking (changes phone number based on source of visitor) Google Adwords

Conversion tracking Click Through Rate / Conversion Rate Click-to-Calls

How to Measure KPIs

Page 23: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Keyword Tracking (rankings, visits, conversions)

How to Measure KPIs

Page 24: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Tactics

#WIB2013

Page 25: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Make sure they relate to your objectives & goals Ex. Do not choose “social media contest” if your goal is to increase conversion

rate of your website

Focus, Focus, Focus The narrower the focus, the higher the productivity

Consider Your Timeline Need quick hitting success? Choose tactics that won’t involve a bottleneck. Looking for a long term impact? Make sure your team understands the end goal

and that they’re in it for the long haul. Ex. Driving More Traffic to the Blog, Getting more Facebook “likes”

Tips for Choosing the Right Tactics #WIB2013

Page 26: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

25. Host a webinar or a series of informational videos

24. Design an infographic: go the extra mile and collect your own data

23. Write a white paper

22. Inspire user-generated content & let others create the content for you!

Content Tactics

Page 27: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

21. Start blogging Establish yourself and your company as experts Create a place on your site for more engaging content Build the authority of your website Capitalize on long-tail search terms

Content Tactics

Page 28: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

20. Revisit Paid Search Landing Pages - send users to most relevant LP. Make sure it relates to the keywords you are bidding on!

19. Make sure ads have a call to action. It’s important to let users know what you want them to do next and

what they can expect when they click on an ad

18. Set up conversion tracking code in Google AdWords. Tying revenue to your efforts is crucial and can give you a clear

idea of ROI.

17. Use negative keywords to cut down on irrelevant searches

Paid Search Tactics

Page 29: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

16. Review Locations & Hours in Campaign Settings. You can dictate when and where your ads show. Choosing locations & hours that fit your audience helps media

spend go much further!

Paid Search Tactics

Page 30: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

15. Use images whenever possible to grab your audience and build engagement

14. Use social media to build relationships with industry influencers

13. Host a contest – this is a great tactic for Facebook and Pinterest

12. Offer coupons or special offers to your social audiences – they’ll appreciate it and often times they’ll share your offer, which means more visibility for your company

Social Tactics

Page 31: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

11. Capitalize on current events and trends Holidays & Events

Oscar’s Super Bowl Etc…

Trending or breaking news Memes Plan content themes

Example: February – Heart Month Create an Editorial Calendar Be creative!

Social Tactics

Page 32: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

10. Build Local Pages & Optimize Site for Local terms Ex. Google Recommended Search (“doctors office in….”, “law firm in….”) Create pages for every office / location Embed Google maps, zip codes, city facts – anything that screams “local”

9. Optimize every page with a unique title & meta description. Use Google Webmaster Tools to easily identify duplicate titles / metas Change metas & titles easily in the backend of your website – make sure you have

access to your own website – SUPER important

8. Optimize Your Press Releases – great for including links back to your site & social

profiles (common tactic among large & small companies). PRWeb & PRNewswire are highly recommended Include AP distribution; allow you to include photos, videos & links

7. Create & Embed a video on one of your top landing pages Optimize video with relevant title, description, tags & link back to your site Dynamic content ranks well on Google – also a good way to drive up video views &

rank on YouTube (Second Largest Search Engine)

SEO Tactics #WIB2013

Page 33: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

6. Choose one Theme / Category / Product on Your Site to Optimize Be VERY picky when nominating keywords SEO is a snowball effect – best ROI long term if you utilize best practices Choose keywords that convert well, have less competition & are highly relevant Ex. “Frames”

“bicycle frames”, “picture frames”, “glasses frames”, “buy picture frames online”, “12 x 14 inch picture frames”

SEO Tactics #WIB2013

Page 34: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

5. Aggregate Message Statistics Group opens, clicks, sends and revenue by theme to determine

what your audience really likes.

4. Set up Test for Email Subject Lines Determine what drives your audience to open.

3. Review Email Content & Create Engaging, Valuable Email

Messages If you wouldn’t be excited to receive a message, don’t send it.

2. Clean up Email Lists Never send email to users who have not opted into your messages.

Email Tactics

Page 35: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

1. Implement Marketing Automation. High lead volume? Create triggered messages. This allows your

sales team to go after the most engaged prospects.

Email Tactics

Page 36: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Marketing Plan Wrap-up

#WIB2013

Page 37: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Goals Objectives KPIs Tactics

Next Steps? Jumpstart discussion with boss / company executives Assign resources & timelines Meet weekly / bi-weekly to catch up on tactic status Meet monthly to review KPIs Meet quarterly to review progress

What worked & what didn’t

Marketing Plan Wrap-Up #WIB2013

Page 38: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

Complete your slips & return to Fathom cup in back of room

Website Assessment: SEO review

Metas, content, frequency, links, + more PPC review

Spend analysis, keyword data, ad copy review Conversion review

CTAs, forms, design, usability Social Media review

Social profile optimization, frequency, sentiment Technical review

Site speed, code checkup, + more

http://www.fathomdelivers.com/what-we-do/request-an-assessment/

Website Assessment #WIB2013

Page 39: Women & Online Marketing: 25 Creative Tips

Simple. Accountable. Results That Matter.©Fathom SEO, LLC, all rights reserved 2013

#WIB2013

Jenni Ramminger

@JenniRamminger

[email protected]

Stephanie Pflaum

@StephPflaum

[email protected]

Amanda Jerele

@amjerele

[email protected]

Thank You!