1. THE WORLD OF WORKHAS CHANGED FOREVERHAVE YOUNEDAHCGWITH IT? 2. BUSINESSTODAY HAS IMPROVE PRODUCTIVITYNON TIME WAYNEVER BEENHARDERWERE ALL PLACEPRODUCTIVESQUEEZEDFROM A Efficiencies, time, travel and costsTIME COSTSNUMBER OF Improve communication and collaborationDIRECTIONS Foster a culture of innovationTHE UK Improve sales & marketing effectiveness & productivity Manage business risk Get to market faster88 BLN Reduce office footprint cost, and make better use of the workspace Better decisions, fasterA YEAR Enable flexible working Create competitive advantage Work / life balance Employee retention Develop skill base of the businessSource : Proudfoot Reduce carbon footprint 3. SOME Real-time displays 55% would increase room 46% of executives are of c-level decision-OF THE concerned their firm is utilisation by 85% makers plan to failing to deliver the increase budget on necessary training for collaborationFACTS recovery technology28% 58% All Over 40%of meetings are a of businesses report stakeholders 55% of business managerswaste of time productivity gains as now focus more on of desks are empty at are changing their a result of flexible reducing travel and any given time, but its workplace models to working meeting costs still hard to get a be more collaborative meeting room Workers Each week Over81% waste over 87% of workers 56% 25%of marketers cite say they would workoperational efficiencies 2.5 hours flexibly if given the Of employees are of companies believeas their top strategic Per week due to poor unable to contact their internal communication option, but onlypriority internal communication co-workers on the first problems are a barrier 32% believe they attempt to improving productivity have the right tools 4. COLLABOR8 WHITE PAPER WHAT HAS CHANGED IS THAT A NEW PARADIGM WILL EMERGE PEOPLE NO LONGER NEED TO SIT WHEN PEOPLE COME INTO A TOGETHER IN THE SAME SPACE TO SPACE OR BUILDING THEY WILL UNDERTAKE COLLABORATIVE WORK. DO SO BECAUSE THEY NEED OR WANT TO BE THERE. ACTIVITY BASED WORKING HAS AS ITS CORE PREMISE THE BASIC ASSUMPTION THAT A WORK SETTING SHOULD NOT BE A REFLECTION OF THE CORPORATE HIERARCHY OR STATUS OF THE INDIVIDUAL, BUT SHOULD REFLECT THE TASK AT HAND. PEOPLE, ENABLED BY MOBILE THE REALITY IS THAT ONLY TECHNOLOGY AND NEW CULTURE, AND ABOUT 44% OF TIME IS AWARE OF THE NEED TO MINIMISE SPENT AT THE DESK. TRAVEL, WILL INCREASINGLY WANT TO WORK ON THE PAUSE IN THIRD SPACE 5. WHATS IMPORTANT?BUSINESS FLEXIBILITY RESULTS MANAGEMENT83%WORKFORCE LESS ENGAGEMENT BEST PRODUCTIVITYIMPROVE FLEXIBILITY PEOPLE OPTIONS JOBCOMPANIES EMPLOYEES FLEXIBILIY IMPORTANTof the respondents who had joined theirWORKERS TIME DAY WANT FLEXIBILITY ENVIRONMENTACHIEVEinNEED two years reportedcompanies the last TRUST STRATEGY FLEXIBILITY NEWV I Sflexibility L E X I B I L I T Ytheir E R F O R M A N C E G L O B A Lthat I O N F was important in Pdecision to take a job with the company.R E P O R T E D W AY R E C E S S I O N F L E X I B I L I T YT A SResearch B E G I N F L E X I B I L I T Y B E T T E R G O A L STelework K Network 6. BUSINESS PRODUCTIVITY WHAT ACTIVITY DO YOU DO MOST IN YOUR ROLE? Please rank your top 3 92% 1. Problem Solving 2. Information Sharing 3. Relationship Building 52% 52% 4. Presenting 44% 5. Teamwork 6. Planning 24% 4% 1 2 3 4 5 6 7. COLLABORATION TOOLKIT?MANY Tweets / Microblogs RSS Virtual Workplace Discussion YouTube Forums Social Networking Video on DemandSTAKEHOLDERS Wiki Blog Unified IP Meeting Communication Solutions Email Audio Co-authoring Conferencing IM Video Telepresence Documents Voice Mail ConferencingONE TEXT COLLABORATION DATA / VOICE / VIDEOThe Collaboration Heat Map Source : Unwired and Cisco] 8. HOW DO YOU CURRENTLYCOLLABORATE IN MEETINGS?Please rank your top 3 92%1. Writing up minutes after the meeting 67%2. Flip Charts 58%3. Post Its4. Dry Whiteboards 21% 17%5. Interactive Whiteboards 1 2 3 4 5 9. COLLABORATIVE TECHNOLOGIESSURVEY REPORTHAVE THE TOOLSCHANGED YET?HOW DO YOUCURRENTLYCOLLABORATE,HAVE THE TOOLSPRESENT &CHANGED YET?DISTRIBUTEHOW DO YOU CURRENTLYIDEAS/MEETING 100% 89.6%NOTES AS AN 90%COLLABORATE, PRESENT &ORGANISER? 80%DISTRIBUTE IDEAS/MEETING 70% 54.2%NOTES AS AN ORGANISER? 60% 49.6% 50% 40% 31.1% 30% 20% 8% 10% 0% Writing up minutes Flip charts Post its Dry whiteboards Interactive after meetings whiteboards 10. HOW DOES YOUR ORGANISATIONCOLLABORATE AND SHARE INFORMATION?Please rank your most used top 31. Text messaging 32%2. Phone3. Audio conference4. Instant messaging5. Video conference6. Email 15% 17% 13%7. Face-to-face meeting 10%8. Social networking tools 8%9. Team document sharing site 4%10. Web conference 1% 0% 0% 1 2 3 4 5 6 7 8 9 10 11. HAVE YOUR PEOPLE CHANGED?HOW DO THEY DEFAULT TO THE PHONE,YOU WORK, EMAIL AND FACE-TO-FACE MEETINGSCOLLABORATEAND SHARE Phone call 98%INFORMATIONHOW DO YOU Face-to-face meeting WORK, Email 96%WITH THEPEOPLE YOUCOLLABORATEAudio conferenceSHARE AND 92%INTERACT WITH 49%IN YOUR JOB?INFORMATION WITH THE Text messaging 32%PEOPLE YOU document sharing site Team INTERACT 29%WITH IN YOUR Web conference JOB? 26% Instant messaging 25% Videoconference 22% Extranet 16%Source : A commissioned study Social networking tools 15%conducted by Forrester consulting onbehalf of Citrix Online Video chat 10% 12. WORK SPACESOF TODAY 13% working from home in 2011 13. HOW DO WE MAKE IT ALL WORK? 14. THERES A BETTER WAY 15. FREESTORM VISUALCOLLABORATION SOLUTIONSINTUITIVE DISPLAYS POWERFUL DISPERSEDTurn virtually any COLLABORATION COLLABORATIONenvironment SOFTWARE OPTIONSinto a dynamic collaboration Capture ideas and Enable remotespace share information participants to fully like never before contribute to the visual collaboration experience COMPREHENSIVE INDUSTRY SERVICES COMPATABILITY Ensure peak performance Elevate the software that through training services, you software maintenance use every day with and support interactivity and ink capability 16. INTUITIVE INTERACTIVEDISPLAYSINDUSTRY-LEADING LARGEFORMAT INTERACTIVEDISPLAYS TO ENHANCECOLLABORATION 17. COLLABORATION SOFTWARE CREATE ENGAGING COLLABORATION EXPERIENCES IN ROOM PC USER LOG INSMART GO WIRE AUTO-LAUNCH CABLEAPPLIANCE SYSTEMS WALK UP AND MULTI-BOARDING USE, REDUCED IT MANAGEMENT MULTI-DISPLAY FORMAT 18. DISPERSED COLLABORATIONOPTIONSENABLE VISUAL COLLABORATIONFROM VIRTUALLY ANYWHERE 19. REMOTE CONNECTIVITYINTEROPERABILITY WITH THE REMOTECONNECTIVITY PRODUCTS YOU ALREADY USE REMOTE CONNECTIVITY Integrated Interoperable Side-by-side exclusive Other UC solutions Designed by Fully integrated Utilise your existing Use Freestorm in SMART as a With SMART communication parallel with other UC foundational Meeting pro investments to create a solutions that you may element of the For deep visually collaborative already have SMART solution collaboration environment 20. COMPREHENSIVE SERVICESENSURE SUCCESS AND PEAK PERFORMANCE ATALL TIMES WITH FLEXIBLE SUPPORT, TRAINING,PROOF OF CONCEPT AND MAINTENANCE OPTIONS TRAINING SOFTWARE PROOF OF SERVICES SUPPORT MAINTENANCE CONCEPT SERVICE 21. DEPLOYMENT STRATEGY WORKSPACE PROOF OF TECHNOLOGY PRE-SALES CONCEPT SERVICE CONSULTANT TECHNICAL BUSINESS DRIVER COMPLIANCE & ENGAGEMENT INTEGRATION INSTALLATION SERVICE ACCREDITED SUPPORT SERVICES (CONCIERGE, SERVICE DESK, DESKTOP POST - SALES MAINTENANCE, WARRANTY SUPPORT) REFRESH & USER ADOPTION TECHNOLOGY RENTAL UPGRADE SERVICES LEASING SERVICES STRATEGY 22. SOME BETTER DECISIONS, REDUCED TIME TOOF THE FASTER MARKETBENEFITSREDUCTION REDUCTION BETTER REDUCEDIN TRAVEL IN WASTED WORK/LIFE CARBONAND COSTS TIME AND BALANCE FOOTPRINT SPACEGREATERPRODUCTIVITYCOMPETITIVE NOT ONLY CAN WE NOW PROCESS OUR WORK QUICKER, WE NEED LESS PEOPLEADVANTAGE AND ROUGHLY 25 PER CENT FEWER MEETINGS TO DO SO. Victoria Slight Cable and Wireless 23. WHAT DOES COLLABORATION MEAN TOYOU?Please choose your top choice1. A better way of working 33% with others2. Flexible working 25%3. Improved productivity 21%4. Effective use of technology5. Happier employees 8% 8%6. Achieving goals 4%7. A Google-style working 0% environment 1 2 3 4 5 6 7 24. THANK YOUTake our collaboration maturityassessment:www.smarttech.com/appraisal