Willie J. Wilson, Jr.2610 Crest Ave. Cheverly, MD 20785 (240)701-5647 

jd8wilson@gmail.com

PROFESSIONAL SUMMARY: Highly skilled and dedicated U.S. Military Veteran (U.S. Air Force). Honorably discharged, with a Schedule A disability with more than 10 years’ experience and a proven history of producing exceptional results in a variety of technical service positions. Punctual and meticulous with details, and proficient with all aspects of Microsoft Office Suite, computer hardware, software, networking and telecommunications.______________________________________________________________________________EDUCATION AND TRAINING

Prince George Community College (08/2013 – February 2014) Computer EngineeringUnderstanding Operating SystemsDigital Circuits Cisco Academy ITN & Routing and SwitchingIntro to Networks: Network + prepComputer Hardware II: A+ prep

University of Phoenix (06/2009 – 12/2010) AAS Information Technology/Information SystemsManagement of Information SystemsPC Applications SupportComputer Hardware/Software FundamentalsEnterprise Computer SupportComputer Maintenance and Troubleshooting

US Air Force Technical School (07/1991-08/1993) Aviation electronicsSolid State Applications and PrinciplesBasic Electronics Principles and CircuitsVacuum Tube PrinciplesWave Generation and ShapingMicroprocessor Fundamentals__________________________________________________________________________________WORK EXPERIENCEVeterans Hospital Washington, DC 20042Supply Technician August 2014 – February 2015

Receive and count stock items, and record data manually or using computer. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or supply rooms. Verify inventory computations by comparing them to physical counts of stock, and investigate

discrepancies or adjust errors. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or

other areas. Mark stock items using identification tags, stamps, electric marking tools, or other labeling

equipment.Computer Networking

Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, or related networking equipment.

Identify the causes of networking problems, using diagnostic testing software and equipment.

Configure (WAN) or (LAN) router, switches, and end user devices. Fabricate, test, and install CAT5e, CAT6, T568A, or T568B. Install and configure wireless networking equipment. Catalyst 2960 switches, Cisco 2911 routers, and use Cisco Packet Tracer.

Dearstine Construction Inc. Landover, MD 20785Skilled Laborer/Installer Assistant, February 2010 - June 2013

Assisted experienced installers in the completion of $5,000,000 carpentry projects per year. Saved time increased efficiency by being able to read and understand blueprints and drawings

of construction jobs. Performed heavy lifting of 200 lbs or more of job materials/ hauled, loaded, and unloaded

materials at work sites.

Two Marine Movers Alexandria, VATeam Leader, March 2009 - February 2010

Supervised 3-5 loaders and packers daily in moving of customer’s furniture and goods. Assisted in loading and unloading moving trucks using hand trucks and furniture dollies. Able

to lift heavy objects over 200 lbs. Collected payments (cash, check, or credit card) of services rendered. Operated forklift, moving over 17 tons of goods while loading and unloading of trucks. Reduced customer’s complaints by maintaining communication with customer’s on their

moving needs. Verizon Communications Smithfield, VAService Support Technician, November 1999 - October 2003

Handled 25-30 customers’ inquiries per day via phone at an offsite location. Identified and troubleshot technical problems and provided implementation assistance. Assisted technicians daily in providing dial-tone service to business and residential customers

by utilizing knowledge of the database system. Updated and maintained company database of thousands of cables and pairs in the field using

the computer. Updated the database system with corrected information from the field technicians Properly directed inbound calls in phone queues to improve call flow Troubleshoot telephony problems and resolve issues and complaints to satisfy customer needs

Raytheon Hampton, VA (NASA Langley) Electronics Technician, September 1995 – October 1998

Certified high reliability soldering Certified in cabling and harness Worked with engineers to fabricate electronic equipment Help to modify new 747 aircraft to NASA standards Build electronic test equipment per engineer’s schematics

US Air Force Loring AFB, MEAviation Electronic Technician, July 1991- July 1993

Maintained the guidance and control systems, which included all instruments and auto-pilot systems on the fleet of B-52 aircraft.

Repaired numerous instruments at or slightly before takeoff to ensure a safe flight. Maintained and repaired electronic equipment enabling an average 98% maintenance

availability. Performed preventative, scheduled and unscheduled maintenance.

Summary of Qualifications Able to communicate effectively in English both written and verbally Over four years of telecommunications experience Highly proficient in installation, integration, testing, and repairing cables Recognized for outstanding quality of work, and able to multi-task effectively

References Available Upon Request

Transcripts Available Upon Request