workcenters: meeting user demand for simple, intuitive business applications-oow14
DESCRIPTION
Simple, intuitive user interfaces on the internet, tablets, smartphones and the like continue to build the expectation that business systems will also evolve into simple intuitive applications. Understand the new PeopleSoft functionality such as WorkCenters and how this, along with dashboards will help meet expectations.TRANSCRIPT
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
PeopleSoft WorkCenters Meeting user demand for simple, intuitive business applications
October 02, 2014
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Agenda
Introductions
WorkCenter Overview
Explore the Value of WorkCenters
WorkCenters for Functional Users
Lessons Learned
Q & A
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Introductions
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Introductions
•Stephen Gier
–Senior Consultant with Emtec Inc.
–Working with PeopleSoft HCM since version 5.1
–PeopleSoft Enterprise 9 Human Capital Management
Human Resources Consultant Certified Expert
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Introductions
5
Emtec… ‘ Big enough to do the work, small enough to care’
100+ PeopleSoft Upgrades
75+ PeopleSoft-
focused Resources
90%+ PeopleSoft
Certified
Oracle Specialized
Financials HCM
PeopleTools
Offshore Center of
Excellence
Platinum Partner
In-House Infrastructure
Team
PeopleSoft
LAB In Chicago
10+ Average Years of Functional Experience
EMTEC • Serving clients for nearly 50 years
• 12 locations, including 6 development centers
• Over 500 full-time professionals
• Voted One of the Top 100 Places to Work by
Crain’s Chicago in 2012
• Emtec has completed more than 1,100 ERP,
CRM & EPM engagements, including:
- 400+ Oracle clients with more than 700
engagements
- 200+ PeopleSoft clients and over 300
engagements
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
WorkCenters Overview
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
WorkCenter Overview
7
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Differences between WorkCenters, Dashboards, and
Interaction Hub
•Purpose
–Interaction Hub aggregates content from multiple
applications
–WorkCenters\Dashboards are for specific user roles within
an application
•Dashboards can display pivot grids (good for high level view for
managers
•WorkCenters consolidate tasks to one page
•Licensing
–WorkCenters and Dashboards are a part of PeopleTools
–Interaction Hub (previously PS Application Portal) is a
separate product
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Explore the Value of WorkCenters
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Business Processes and Testing
•To design a WorkCenter the following must be
clearly understood:
–True business process requirements
–Exception processes
–Reporting requirements
–Up and down stream requirements/impacts
–Security requirements
•Testing must include positive and negative
scenarios as well as exception processing
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Overall Benefits
•One location
–Consolidated delivery of actionable info
–Less navigation, fewer open windows
•Interruption mitigation
–All PeopleSoft work saved on one page
–Less work lost upon interruption of a task
–Increased efficiency in switching tasks
•Within and outside of PeopleSoft
•Complete picture view
–View transactions throughout entire process
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
WorkCenters for Functional Users
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
What Roles Benefit from a WorkCenter?
•PeopleSoft to deliver the following HCM
WorkCenters:
–Time and Labor WorkCenter
–ePerformance WorkCenter
•Roles that manage data and transactions
–Exception processing
–Focus on daily tasks
•Roles that require multiple windows open
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
WorkCenter Personalization
•Users can personalize their workcenters
•Personalizations include:
–Setting pagelets to be minimized or open when entering
the workcenter
–Setting the display order
–Ability to reset to PeopleSoft defaults
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Lessons Learned
Emtec, Inc. Proprietary & Confidential. All rights reserved 2014. Emtec, Inc. Proprietary & Confidential. All rights reserved 2014.
Lessons Learned
•Planning is vital
•Focus on core business processes
•User personalizations increase value
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