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Division II

Workforce Development and Applied Sciences Administrative Unit Program Review

1. Merritt College Division II, Workforce Development and Applied Sciences February 21, 2016 Members of Administrative Unit Program Review Team: Rosemary Delia, Ph.D., Rachel Antrobus, Maria Perez, Alejandra Cerdas

Members of the Validation Team:

2. Narrative Description

Merritt College Division II in the Office of Instruction serves students, faculty, and staff in 5 areas including 22 departments/units:

Allied Health Programs Emergency Medical Technician Medical Assisting Nursing Nutrition and Dietetics Radiologic Science

Biology and Chemistry Biology Chemistry Genomics Microbiology Microscopy

Landscape Horticulture Environmental Management and Technology Landscape Horticulture

Mathematics and Physical Sciences Astronomy Geography Geology Mathematics Physical Sciences Physics

Technology and Business Business

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Computer Information Science Economics Real Estate The Division II office provides leadership in enrollment management, fiscal matters, partnerships, professional development as well as management of day-to-day operations of the Division II instructional units. Merritt College utilizes department chairs and program coordinators to assist the Dean in schedule development, curriculum development, assessment and planning as well as resource requests. The Division II office is responsible for all College, District, State, and external agency compliance issues related to departments, programs, and courses. Title 5 and EdCode compliance is required by all units. The Division II office works in collaboration with the Academic Senate, Classified Senate, Associated Students, and both 1021 and PFT unions to ensure participatory governance where appropriate and adequate and supportive workplace conditions. ______________________________________________________________________________ 3. Organizational Chart As indicated in the organization chart below, Division II is a subdivision of the Office of Instruction, and the Dean reports directly to the Vice President of Instruction. Critical collaboration occurs amongst the Office of Instruction Deans as well as across the College with Student Services administrators, faculty and staff to ensure student access, equity, and success.

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__

_______________________________________________________________________ 4. Student Demographic Data

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As indicated in the chart below and following table, Division II headcount has been fairly consistent between 2012-2015 with fall-to-fall, spring-to-spring, and summer-to-summer. Division II generates approximately 50% of the College headcount annually.

Division II: Headcount from Summer 2012-Spring 2015

The table below depicts Division II headcount as well as disaggregated data in the following data elements: age, ethnicity, and gender. Noteworthy is the population of 19-24 year olds, a group that has consistently ranked among the largest in Division II (highlighted in yellow below). The Division II statistics reflect the Merritt College statistics on headcount and disaggregated data elements. African American students make up the largest population followed by white non-Hispanic students in Division II. Females enroll in Division II courses at nearly twice the rate of males. Targeted outreach to Hispanic males in the community would assist in greater access and equity.

2012 Summer

2012 Fall

2013 Spring

2013 Summer

2013 Fall

2014 Spring

2014 Summer

2014 Fall

2015 Spring

DIV II Headcount 1,398 4,339 4,290 1,388 4,053 4,569 1,328 4,467 4,700

Age 2012

Summer 2012 Fall

2013 Spring

2013 Summer

2013 Fall

2014 Spring

2014 Summer

2014 Fall

2015 Spring

16-18 58 188 43 94 210 110 69 294 188

19-24 498 1,628 1,565 481 1,518 1,734 446 1,634 1,651

25-29 286 863 885 269 753 903 252 884 979

30-34 169 520 591 139 499 612 168 526 616

35-54 293 901 937 320 862 956 258 898 987

55-64 58 183 194 43 170 189 62 175 206

65 & Above 22 53 66 14 36 54 18 53 70

Under 16 14 3 9 28 5 11 55 3 3

TOTAL 1,398 4,339 4,290 1,388 4,053 4,569 1,328 4,467 4,700

0

1,000

2,000

3,000

4,000

5,000

DIV II Headcount

DIV II Headcount

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Ethnicity 2012

Summer 2012 Fall

2013 Spring

2013 Summer

2013 Fall

2014 Spring

2014 Summer

2014 Fall

2015 Spring

American Indian/Alaskan Native 6 20 27 4 21 22 6 27 24

Asian 277 608 565 215 525 600 236 530 651 Black/African American 390 1,304 1,358 442 1,159 1,374 355 1,296 1,285

Filipino 33 106 99 32 100 129 40 139 128

Hispanic 151 593 623 217 683 759 240 808 886

Multiple 142 468 447 140 476 517 138 517 554

Other Non white 7 20 13 7 11 13 4 10 9

Pacific Islander 4 24 29 6 22 24 6 22 23 Unknown/Non Respondent 108 289 287 64 188 193 51 212 224 White Non Hispanic 280 907 842 261 868 938 252 906 916

TOTAL 1,398 4,339 4,290 1,388 4,053 4,569 1,328 4,467 4,700

Gender 2012

Summer 2012 Fall

2013 Spring

2013 Summer

2013 Fall

2014 Spring

2014 Summer

2014 Fall

2015 Spring

Female 896 2,678 2,583 832 2,451 2,742 855 2,859 2,977

Male 440 1,482 1,493 489 1,424 1,646 430 1,475 1,619

Unknown 62 179 214 67 178 181 43 133 104

TOTAL 1,398 4,339 4,290 1,388 4,053 4,569 1,328 4,467 4,700

For Administrative Units, please enter the following demographic data for the past three years. As depicted in the chart below, the largest student population enrolled in Division II courses are 19-24 year olds at 37% of total students enrolled.

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As indicated in the chart below, females enroll in Division II courses at a far greater rate than males with a 62-34%.

As indicated above and depicted in the chart below, the largest ethnic group enrolled in Division II courses is African American students at 29% followed closely at 26% by Other non-white students. Hispanic/Latino students are at 16% enrollment, a value important to take into consideration as the Division and the College plan its student success initiatives.

16-18 4%

19-24 37%

25-29 20%

30-34 13% 35-54

21% 55-64

4%

65 & Above 1%

Under 16 0%

Other 5%

Average Age Distribution

Female 62%

Male 34%

Unknown 4%

Average Gender Distribution

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Using the data entered for your department, program or administrative unit above, briefly explain the changes in students served for the past three years. Based on the data provided, headcounts have remained relatively consistent from term to term. 5. Assessment Division II will conduct an assessment at the end of Spring 2016. Because of a number of staff changes in the Dean’s office over the past three years as well as the recent move into the new Barbara Lee Science and Allied Health Center in August 2015, there is a need to create structures to communicate to all constituencies the roles and responsibilities within the Dean’s office. Questions:

How does your department, program or administrative unit ensure that students are aware of the program level outcomes and/or service area outcomes for your area? Where are the program level outcomes and/or service area outcomes published? If they are on a website, please include a live link to the page where they can be found.

1% 14%

29%

3% 16% 11% 0% 1%

5%

20%

26%

Average Ethnic Distribution American Indian/Alaskan Native AsianBlack/African American FilipinoHispanic MultipleOther Non white Pacific Islander

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The Division II Service Area Outcomes (SAOs) will be housed in TaskStream and will be accessible to students and the public through our public login (http://www.merritt.edu/wp/slo/public-slo-and-assessment-access/). Because most students are likely not aware of this public access via TaskStream, the Division II office has plans to publish them on the Division II website and/or via postings in the Division II office area.

Division II will be able to describe at least two of the most significant changes/improvements in our administrative unit after we conduct an assessment of students, staff, and faculty in Spring 2016.

Division II will be able to describe two of the most significant examples of plans for program level and/or service area improvement for the next three years after we conduct an assessment of students, staff, and faculty in Spring 2016.

Division II participates in assessment of institutional level outcomes (ILOs) in collaboration with activities co-sponsored with SLOAC.

How are the program level outcomes and/or service area outcomes aligned with the institutional level outcomes and to the college mission? Please describe and attach the “Goal Alignment Summary” from TaskStream, if applicable.

Organizational

Area ILOs

COMMUNICATION CRITICAL

THINKING QUANTITATIVE

REASONING CULTURAL

AWARENESS CIVIC

ENGAGEMENT

AND ETHICS

INFORMATION

AND

COMPUTER

LITERACY Communicate with

clarity and precision

using oral, nonverbal,

and/or written language,

expressing an

awareness of audience,

situation, and purpose.

Think critically

using

appropriate

methods of

reasoning to

evaluate ideas

and identify and

investigate

problems and to

develop creative

and practical

solutions to

issues that arise

Apply college-level

mathematical

reasoning to analyze

and explain real

world issues and to

interpret and

construct graphs,

charts, and tables.

Through a

knowledge of

history and

cultural

diversity,

recognize and

value

perspectives and

contributions

that persons of

diverse

backgrounds

bring to

Internalize and

exhibit ethical

values and

behaviors that

address self-

respect and respect

for others with

integrity and

honesty that will

enable success and

participation in the

larger society.

Use appropriate

technology to

identify, locate,

evaluate and

present

information for

personal,

educational and

workplace goals.

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in workplaces,

institutions, and

local and global

communities

multicultural

settings and

respond

constructively to

issues that arise

out of human

diversity on both

the local and the

global level.

Division II

What do members of your department, program or administrative unit do to ensure that meaningful dialogue takes place in both developing and assessing the program level outcomes and/or service area outcomes?

The Dean maintains an “Open Door” policy to ensure that all constituencies participate in ongoing dialogue. The Division II staff offers a solutions-based approach to all who come in with problems, questions, or concerns.

Briefly describe the results of any student satisfaction surveys or college surveys that included evaluation and/or input about the effectiveness of the services provided by your department, program or administrative unit. How has this information informed department, program or administrative unit planning and goal setting?

A Division II survey will be conducted in the spring of 2016 to measure the level of faculty, staff, and student satisfaction when interacting with the Division office. Constituencies will be asked to rank their satisfaction level, where a 5 indicates a high satisfaction and a 1 indicates low satisfaction.

How do you know that your program is effective? What are the indicators that measure your effectiveness? What are the expected results of these indicators?

The Division II staff, faculty, and students will formally identify and adopt the indicators for effectiveness during Spring 2016. The indicators will serve as means prioritizing services and the ability to define the quality of service desired by the various stakeholders.

6. Student Success and Student Equity: Division II Equity Data: Course productivity

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Division II productivity data in the above graph indicates that while overall productivity is close to that of the College, it has decreased since the 2012-2013 academic year. Since 2012, productivity has been highest in the summers, with decreased productivity in the subsequent fall and spring semesters. From Fall 2013 to Spring 2015 productivity in Division II has trailed that of the College.

0.00

5.00

10.00

15.00

20.00

25.00

Division II Productivity

Division II Productivity

Merritt College Productivity

Target

72.00%74.00%76.00%78.00%80.00%82.00%84.00%86.00%88.00%90.00%

Division II Retention

Division II

Merritt College

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Division II retention rates have been erratic since 2012. 2014-2015 retention and success has slightly increased over 2013-2014 with current retention at just above 81% and success at 70%. While individual department/discipline program reviews include detailed data broken down along demographics, the Division data is not disaggregated in this manner. Further review of department/discipline data will be used to improve success and retention particularly amongst groups demonstrating lack of equity with regards to success. The chart below provides an overview of Division II program (certificate and degree) completion from 2012-2015. The number of AA degrees conferred took a dive in 2013-2014, but the 2012 and 2015 numbers have been consistent. The overall number of completers has increased only slightly from 2012 to 2015. A closer look at the trends in each department and program will reveal more specific information about areas that need to be revamped or revised. ________________

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Division II Success

Division II

Merritt

Merritt College Total Awards 2012-2013 2013-2014 2014-2015

AA 248 142 157

AAT 2

1

AS 116 102 134 CA 147 138 198

CP 5 207 262

Merritt College 518 589 752

Division II Awards Award Type 2012-2013 2013-2014 2014-2015

AA 38 23 38

AS 39 29 46

CA 61 49 57 CP 2 41 13

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__________________________________________________________ 7. Human, Technological, and Physical Resources (including equipment and facilities): Describe your current level of staff, including full-time and part-time faculty, classified staff, and other categories of employment.

Full-time faculty headcount _____28_______ Part-time faculty headcount _____124______

Classified staff headcount ______9______

Administrative staff: 1 FTE Administrator Key staffing, technology and facility needs are detailed in department and discipline program review and include faculty and staff. As such budget development based on SLO Assessment and Program Reviews will support needs across the Division.

Total 140 142 154

Award Type and Subject 2012-2013 2013-2014 2014-2015

AA 38 23 38

BUSINESS 25 14 15

ECONOMICS 2

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LANDSCAPE HORTICULTURE 4 6 12

REAL ESTATE 7 3 5

AS 39 29 46

LANDSCAPE HORTICULTURE 2 2 5

MATHEMATICS 2 1 2

NURSING 23 15 32

NUTRITION & DIETETICS 12 11 7

CA 61 49 57

BUSINESS 3 3 4

LANDSCAPE HORTICULTURE 28 17 26

NUTRITION & DIETETICS 21 22 22

REAL ESTATE 9 7 5

CP 2 41 13

BIOSC

33 1

BUSINESS

3 4

ENVIRONMENTAL MGT/TECH 2 1 LANDSCAPE HORTICULTURE

3 6

MEDICAL ASSISTING

2

NUTRITION & DIETETICS

1 Total 140 142 154

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Division II Deans will need laptops in order to work remotely or during meetings that are away from the office. _____________________________________________________________________________ 8. Community, Institutional, and Professional Engagement and Partnerships: Division II faculty and staff and administration are engaged in professional obligations and sit on all participatory governance committees in the college and district.

Specific community partnerships are detailed in department and discipline program reviews however some of the most significant partnerships and community collaborations are:

Bay Area Business Roundtable

Dual Enrollment- OUSD-Merritt College Partnership

Division II faculty are consulted per the contract on scheduling and assignments. Additionally the Dean engages faculty and staff on program improvements or developments as appropriate to achieve greater student access, equity and success. ______________________________________________________________________________ 9. Professional Development: Faculty and staff are encouraged to engage in professional development through organized flex day activities twice annually (fall & spring). Classified union and senate engage in professional development activities throughout the year. Faculty are required per contract to participate in professional development activities. Sabbaticals are available for faculty to develop professionally and to engage in projects that benefit the college community as a whole. Detailed professional development activities are available in department and discipline program reviews. _____________________________________________________________________________ 10. Department, Program or Administrative Unit Goals and Activities: Support faculty, staff and students in achieving greater access, equity and success by providing effective service.

Process all budget related items within 48 hours.

Process all student documents- waivers, grade changes, etc. within 48 hours

Respond to all faculty requests within 48 hours

Complete all projects by designated timelines

Classified and faculty evaluations

Schedule development and finalization

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Budget development and finalization

Program Reviews and Annual Unit Plans

Others as assigned

Appendix A Non-Instructional Department, Program or Administrative Unit Program Review

Prioritized New Resource Requests Summary College: Merritt College

Discipline, Department or Program: Division II, Office of Instruction Contact Person: Rosemary Delia, Ph.D. Date: February 21, 2016

Resource Category Description Priority

Ranking (1 – 5, etc.)

Estimated Cost Justification (page # in the program review narrative report)

Human Resources: Faculty

Detailed in individual Program Review plans for departments/ disciplines

Human Resources: Classified

Detailed in individual program review plans for departments/disciplines

Human Resources: Student Workers

Division II office- work study student workers

Technology

2 laptops for Deans’ use in meetings

Equipment

N/A

Supplies

Ongoing supplies- documented in program

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reviews

Facilities

Professional Development

Other (specify)

Artwork

Appendix B PCCD Program Review

Alignment of Goals Template

College: Merritt College

Discipline, Department or Program: Division II, Office of Instruction Contact Person: Rosemary Delia, Ph.D. Date: February 21, 2016

Overarching Goal: Support faculty, staff and students in achieving greater access, equity and success by providing effective service.

Department, Program or Administrative Unit Goal

College Goal PCCD Goal and Institutional Objective

Support faculty, staff and students in achieving greater access, equity and success by providing effective service.

Create an environment of

exceptional student access,

equity and success.

Advance Student access equity and success

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Appendix C Program Review Validation Form and Signature Page

Merritt College Division II: Workforce Development and Applied Sciences Part I. Overall Assessment of the Program Review Report

Review Criteria Comments: Explanation if the box is not checked

1. The narrative information is complete and all elements of the program review are addressed. 2. The analysis of data is thorough. 3. Conclusions and recommendations are well-substantiated and relate to the analysis of the data. 4. Department, program or administrative unit planning goals are articulated in the report. The goals address noted areas of concern. 5. The resource requests are connected to the department, program or administrative unit planning goals and are aligned to the college goals.

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Part II. Choose one of the Ratings Below and Follow the Instructions.

Rating Instructions

1. Accepted. 2. Conditionally Accepted. 3. Not Accepted.

1. Complete the signatures below and submit to the Vice President of Instruction. 2. Provide commentary that indicates areas in the report that require improvement and return the report to the department, program or administrative unit manager with a timeline for resubmission to the validation chair. 3. Provide commentary that indicates areas in the report that require improvement and return the report to the department, program or administrative unit manager with instructions to revise. Notify the Dean and Vice President of Instruction of the non-accepted status.

Part III. Signatures Validation Team Chair ___________________________ _________________________________________ _________________ Print Name Signature Date Counseling Department Chair ___________________________ _________________________________________ _________________

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Print Name Signature Date Received by Vice President of Instruction ___________________________ _________________________________________ _________________ Print Name Signature Date

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Q1: Please select the program you are reviewing:

If the program you reviewedwas not listed, please statebelow.

Division II

Q2: Name of Reviewer

Q3: Is the narrative information complete and all elements of the program review are addressed? (Q.1)

Incomplete

COMMENTS Mission College Mission

Q4: Is the analysis of data thorough? (Q.2)

Incomplete

COMMENTS Assessment: Need to identify an example of plan for improvement,significant changes, and completing assessment in the future.

Q5: Are the conclusions and recommendations well­substantiated and relate to the analysis of thedata? (Q3)

Complete

Q6: Are the discipline, department or program planning goals articulated in the report with the goalsaddressed noted with areas of concern? (Q.4)

Complete

COMMENTS Well articulated.

Q7: Are the resource requests connected to the discipline, department or program planning goals andaligned with the college goals? (Q.5)

Incomplete

COMMENTS Appendix A. ­ no priority rankings on resources.

COMPLETECollector: Web Link 1 (Web Link)Started: Thursday, February 25, 2016 2:33:12 PMLast Modified: Thursday, February 25, 2016 2:36:23 PMTime Spent: 00:03:10IP Address: 209.129.165.18

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Q8: What rating do you recommend? 

Conditionally accepted 

COMMENTS Question 5: although data analysis is thorough, assessment section needsto be fleshed out. Priority rankings, estimated cost and justification ismissing.