workforce solutions webinar: the vms/msp landscape › eng › content › download › 26861… ·...
TRANSCRIPT
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Workforce Solutions Webinar: The VMS/MSP Landscape
November 14, 2018
Sponsored by:
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Staffing Industry Analysts Product Overview
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
▪ Listen through your computer by turning on yourspeakers after you log into the event. Sound will becoming through the icon as shown on the right.
▪ DO NOT close this audio broadcast box.
▪ Use the sound bar on the audio broadcast box to adjust the volume.
▪ Need assistance? Please let us know in the Q&A section.
Audio
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Questions?
▪ Questions may be submitted atany time.
▪ Click on the Question Mark icon (?) on the floating toolbar to open the Q&A window.
▪ Type your question into thesmall dialog box and click theSend Button.
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▪ Tony Gregoire, Research Director, The Americas, Staffing Industry Analysts
▪ Dawn McCartney, Sr. Director, Contingent Workforce Strategies & Research, The Americas, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts
▪ Peter Reagan, Sr. Director, Contingent Workforce Strategies & Research, EMEA & APAC, CCWP, SOW Mgmt. Expert, Staffing Industry Analysts
Speakers:
November 14, 2018
Sponsored by:
Thank you to our sponsor:
▪ Ammu Warrier, Vice President, Coupa Software Inc.
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
About Ammu…
▪ Vice President, Coupa Software Inc.
▪ Former President and Founder of DCR Workforce
▪ A believer in disrupting the marketplace for services procurement and non employee management
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
A Changing Workplace
▪ MSP/VMS Programs at 90%+ enterprises
▪ Mid-market solutions being a need of the day
▪ Standardising as much as possible
▪ Total talent management and total spend management
▪ Internally managed programs becoming more common
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Before we begin…
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Managed Service Provider (MSP)
MSP is a service whereby a company takes on primary responsibility for managing an organisation’s contingent workforce programme.
Typical responsibilities include overall programme management, reporting and tracking, supplier selection and management, order distribution and often consolidated billing.
Some MSPs also provide their clients with a vendor management system and may have a presence on the client’s site.
An MSP may or may not be independent of a staffing supplier.
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Vendor Management System (VMS)
An Internet-enabled application that acts as a mechanism for business to manage and procure staffing services through third party staffing suppliers.
Many VMS systems now offer the bidding & management of Statement of Work (SOW) services.
Typical features of a VMS include supplier management, order distribution, consolidated billing, risk mitigation, headcount tracking and significant enhancements in reporting capability over manual systems and processes.
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
The Workforce Ecosystem
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
Released so far in 2018…
VMS Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
The evolution of MSP
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Drivers and Benefits
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Vendor Landscape
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
M&A, Investment and Rebranding Activity
acquired
acquired
acquired
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Investments in New Offerings and Delivery Capability (1 of 2)
▪ Contingent Talent Pool Management and Direct Sourcing Offerings
▪ Analytics, Benchmarking and Predictive Demand Management
▪ One stop for All People and Analytics Data – Total Talent Acquisition
▪ SOW Capability and Offerings
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Investments in New Offerings and Delivery Capability (2 of 2)
▪ Developing Supply Chains
▪ Technology Stacks and Implementation Capability
▪ Geographical Service Expansions and Localisations
▪ Delivery Investments: Shared Service Centers, Standardisation, Quality Standards, Best Practices and People
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Vendor Geographical Capability and Targeting
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
Released so far in 2018…
VMS Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Global MSP Market Size with Regional Estimates
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Geographical Scope of Programmes
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Work Arrangements
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Temp/Contract Sourcing Models
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Client Size
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Funding and Pricing Models
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Occupational Mix
23%
18%
12%8%
6%
3%
2%
27%IT
Industrial
Office/clerical
Engineering & Design
Healthcare
Finance & Accounting
Clinical/scientific
Other Professional
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
Released so far in 2018…
VMS Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
The Evolution of VMS
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Future Predictions
▪ More reliable and sophisticated analytics and dashboard
▪ Greater integration across ERP platforms
▪ Richer direct sourcing processes
▪ Increased adoption of mobile apps
▪ Support of “Just-in-time” staffing
▪ Increased appetite for regional solutions
▪ Greater functionality around data privacy
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
MSP Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
Released so far in 2018…
VMS Market Developments
Part 1: Drivers, Innovations & Geographical Capability
Part 2: Market Size and Growth
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Global VMS Market Size with Regional Estimates
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
VMS Funding and Pricing Models
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Industries of the VMS Market
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
VMS Provider Detail
1. By Regional Spend
2. By Geographical Scope of Clients
3. By Work Arrangement
4. By Buyer Spend Size
5. By Buyer Organisational Size
6. By Pricing & Funding Models
7. By Implementation Effort
8. By Client Industry
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Time for Your Questions…
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Thank You to our Sponsor…
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
The best hour you can spend to get up to speed.
Sign up or view archived webinars at www.staffingindustry.com/webinars-buyer/
Upcoming Webinars
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28-29 November 2018 | Bellevue, Washington3-4 December 2018 | SOW Mgt. Expert. London
The CCWP accreditation programmes are designed to elevate the status of HR, procurement, MSP solution providers, staffing providers and others who manage contingent workforce programmes.
Register Today!
View the full schedule of classes at:www.staffingindustry.com/certification
@SIACCWP #CCWP
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26-28 March 2019 | Royal Lancaster Hotel | London | @CWSSummit @SIAGigE
Save the Date!Join your peers at these back-to-back European events created specifically for contingent workforce professionals. Workforce enterprise buyers will gather for the annual CWS Summit, followed by Collaboration in the Gig Economy where all members of the workforce solutions ecosystem join together to connect and optimise the talent supply chain.
Register now at www.cwssummitwe.eu
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
SIA Resources
MSP Market Developments
▪ Part 1: Drivers, Innovations & Geographical Capability
▪ Part 2: Market Size and Growth
VMS Market Developments
▪ Part 1: Drivers, Innovations & Geographical Capability
▪ Part 2: Market Size and Growth
Contact the SIA CWS Council team at [email protected]
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
▪ Copies of the slides and a link to the audio recording will be distributed to all attendees within 48 hours following the webinar.
▪ A replay of this webinar will be available for our CWS Council and Premium Corporate members at: www.staffingindustry.com/webinars-buyer
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SIA | Staffing Industry Analysts Contingent Workforce Strategies Council Webinar
Founded in 1989, SIA is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.
Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliersand buyers of workforce solutions make better-informed decisions that improve business results and minimize risk.As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View, California, with offices in London, England.
For more information: www.staffingindustry.com
For global coverage across the workforce solutions ecosystem, follow us @SIAnalystsand connect via
About Staffing Industry Analysts (SIA)
PROPRIETARY DATA, DO NOT DISTRIBUTE OUTSIDE YOUR ORGANIZATION. Your company’s use of this report precludes distribution of its contents, in whole or in part, to other companies or individuals outside your organization in any form – electronic, written or verbal – without the express written permission of Staffing Industry Analysts. It is your organization’s responsibility to maintain and protect the confidentiality of this report.
Staffing Industry Analysts | 1975 W. El Camino Real, Ste. 304 | Mountain View, CA 94040 | 800.950.9496 | www.staffingindustry.com