working effectively with homeless people who may not be very excited about working with you
TRANSCRIPT
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Working EffectivelyWith Homeless People Who May Not Be Very
Excited About Working With You
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We’re selling stuff people might not be ready to buy
(yet!)• Housing• Services• Appointments• Treatment• “Case Managers”• “Disability”• CHANGE!!
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We can work to: Build & sustain client-centered relationships, based on trust, in which we help others achieve their goals over time.
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Patience
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Creativity
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Listening Skills
Respect
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Focus on Client Goals
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Flexibility
Collaboration
Cultural Competency
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John PetroskasOutreach Worker
Catholic Charities Housing First Team612-204-8318 (office)612-490-3634 (cell)
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Advocates and Clients Who Makes More Sense?
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● 6 story warehouse converted into 5 floors of housing for 425+ residents, plus an administration floor
● 1,200 meals served on a daily basis
● An average housing staff to resident ratio of 50:1
● The largest shelter in the state of Minnesota
● Along side another similar operation, over 650 people living in shelter on the same block
Note: All photos taken from Bing.com