working mother best · 2016-05-12 · › recruitment, retention and advancement programs ›...
TRANSCRIPT
2016 Working Mother Best Companies for Multicultural Women
EXECUTIVE SUMMARY
workingmother.com/wmri 2Photograph: iStock
Since 2003, the Working Mother Best Companies for Multicultural Women has recognized American
corporations that create and use best practices in hiring, retaining and promoting women of color to ensure that a variety of perspectives are represented at every level of
management and decision-making.
Mission
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Each organization completed a detailed application covering both internal and external programs and activities that benefit women of color. The 2016 application included sections on the following:
› Representation of Multicultural Women
› Hiring, Attrition and Promotions
› Recruitment, Retention and Advancement Programs
› Company Culture
To qualify for this application, companies must employ at least 500 U.S. employees.
Completed applications for the 2016 Best Companies for Multicultural Women were collected online from August 24, 2015, to November 6, 2015.
Winning companies are selected from the pool of applicant companies and ranked based on the data they provided in their applications.
Winners are announced in the June/July 2016 issue of Working Mother magazine and on workingmother.com/wmri.
Statistics reported are aggregated based on the data from the 25 winning companies.
Research Methodology
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Summary of 2016 Findings
› Multicultural women at the Best Companies represent 17% of the top fifth of earners, which is quadruple their representation from last year (4%).
› Women hold 28% of the board of directors seats at the Best Companies—the highest proportion attained over the past eight years of the initiative. However, multicultural women hold only 6% of the seats, down by two percentage points from last year.
› All 2016 Best Companies offer mentoring to multicultural women, and all also target mentoring specifically to serve younger multicultural women or those early in their careers.
› This year also saw 76% of Best Companies offer a sponsorship program, up from 68% a year ago.
› At 96% of the Best Companies, CEOs show their commitment to advancing multicultural women by requiring a diversity executive to report back to him/her on diversity metrics, meeting regularly with a diversity executive to review goals and performance and providing an annual update on diversity to the board of directors.
› At the Best Companies, multicultural women participate in network/affinity groups at higher rates than any other employee group; however, fewer multicultural women participate in career counseling than men or white women.
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Source: 2016 Working Mother Best Companies for Multicultural Women
Congratulations to the 2016 Working Mother Best Companies for Multicultural Women!
AccentureADP
Allstate InsuranceAmerican Express
Bon Secours Health SystemCA Technologies
CiscoCiti
Colgate-PalmoliveDeloitte
General MillsGeneral Motors
Horizon Blue Cross Blue Shield of New Jersey ★IBM ★
JPMorgan Chase & Co.KPMG
Morgan StanleyNew York Life Insurance
Procter & Gamble ★Prudential Financial ★
PwCSodexo
State FarmVerizon ★
Wal-Mart Stores★ Top 5 Company
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Source: 2016 Working Mother Best Companies for Multicultural Women
By the Numbers
The 2016 Working Mother Best Companies for Multicultural Women
employ more than
2.5 million workersin
11 industrieswith more than
28,500 worksitesacross
50 states.
Automotive
Consumer Products (including Cosmetics, Food and Beverages)
Financial Services
Hospitality
Hospitals and Health Care
Insurance
Manufacturing
Professional Services, Management Consulting and Accounting
Retail and Apparel
Science, Technology, Engineering, Aerospace and Medical Devices
Telecommunications
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Source: 2016 Working Mother Best Companies for Multicultural Women
Multicultural women make up 21% of all employees at the Best Companies, while multicultural men represent 18% of the total workforce—figures that have held firm since last year.
Total Workforce
Women represent
52%of total
employees at the Best Companies
Men represent
48%of total
employees at the Best Companies
REPRESENTATION OF WORKFORCE
MULTICULTURAL WOMEN
21%
MULTICULTURAL MEN
18%
WHITE WOMEN
31%WHITE MEN
30%
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Source: 2016 Working Mother Best Companies for Multicultural Women
As multicultural women move up the corporate ladder, their representation shrinks significantly, even compared with that of their male multicultural peers.
White men are the only employee group to gain representation as they advance in their careers.
Representation by Job Level
White Men Multicultural Women
White WomenMulticultural Men
0%
100%
REPRESENTATION OF WORKFORCE BY JOB LEVEL
8%
21%
4%
14%15%18% 18%
11%
25%
31%
20%
28%
52%
30%
65%
40%
SENIOR MANAGERS
TOTAL EMPLOYEES
CORPORATE EXECUTIVESMANAGERS
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0%
20%REPRESENTATION OF WORKFORCE BY JOB LEVEL
Source: 2009–2016 Working Mother Best Companies for Multicultural Women
Representation of multicultural women at the manager (14%), senior manager (8%) and corporate executive (4%) levels continue to hold steady at the Best Companies.
Representation of Multicultural Women
14%
7%
3%
14% 14% 14%
8% 8% 8%
4% 4% 4%
14%
7%
3%
13%
7%
3%
12%
7%
3%
12%
6%
4%
20122009 20132010 2014 2015 20162011
Percentage of Corporate Executives who are Multicultural Women
Percentage of Senior Managers who are Multicultural Women
Percentage of Managers who are Multicultural Women
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0%
20%
Source: 2009–2016 Working Mother Best Companies for Multicultural Women
Representation of multicultural men at the manager, senior manager and corporate executive levels is slowly creeping upward. At each job level, the representation of multicultural men increased one percentage point, year over year.
REPRESENTATION OF WORKFORCE BY JOB LEVEL
Percentage of Senior Managers who are Multicultural Men
Percentage of Corporate Executives who are Multicultural Men
Percentage of Managers who are Multicultural Men
Representation of Multicultural Men
14%15%
14%15%
16% 16%17%
18%
12%
11%12% 12% 12%
13%
15%
11%
4%
9% 9% 9%10%
11%
14%
10%
20122009 20132010 2014 2015 20162011
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Source: 2009–2016 Working Mother Best Companies for Multicultural Women
Board of Directors MembershipAt the Best Companies, representation of multicultural women on boards of directors fell by 2 percentage points, to 6%.
However, representation of white men on boards of directors at the Best Companies is at its lowest point (54%) in eight years, driven by increased representation among multicultural men and white women.
REPRESENTATION ON BOARD OF DIRECTORS
2009
2011
2010
2012
2013
63%
62%
62%
62%
54%
62%
58%
60%2014
18%
15%
15%
16%
16%
16%
16%
16%
22%
15%
18%
17%
17%
19%
22%
20%
2015
2016
4%
5%
4%
4%
4%
8%
6%
6%
WHITE MENMULTICULTURAL MEN WHITE WOMEN
MULTICULTURAL WOMEN
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Source: 2016 Working Mother Best Companies for Multicultural Women
None of the Best Companies have a multicultural woman as CEO; however, four Best Companies are led by white women.
Multicultural women represent 5% of executives who report directly to the CEO as well as 3% of those with profit-and-loss responsibilities.
Top-Tier Representation
REPRESENTATION OF CEOS, DIRECT REPORTS, AND EXECUTIVES WITH P&L RESPONSIBILITIES
WHITE MENMULTICULTURAL MEN WHITE WOMEN
MULTICULTURAL WOMEN
CEOs 76% 8% 16% 0%
Executives with P&L
Responsibilities 67% 10% 20% 3%
Direct Reports to CEO 61% 12% 22% 5%
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Source: 2016 Working Mother Best Companies for Multicultural Women
At the Best Companies, CEOs demonstrate a commitment to diversity and inclusion in a number of public ways.
CEO Commitment
IN WHICH OF THE FOLLOWING WAYS HAS YOUR CEO DEMONSTRATED A COMMITMENT TO DIVERSITY & INCLUSION?
Provides annual update on diversity to board of directors
Requires diversity executive to report back to him/her on diversity metrics
Meets regularly with diversity executive to review diversity goals and performance
Embeds diversity & inclusion into the business growth strategy
Makes CEO diversity statement available on corporate website and in other corporate materials
Is a board member of a diversity organization
Oversees and/or reviews metrics on supplier diversity
Includes an update on diversity during annual updates with employees
Oversees or approves management compensation plans that are tied to diversity
Chairs or oversees Diversity Council
96%
96%
96%
92%
88%
56%
72%
48%
68%
48%0% 100%
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Source: 2016 Working Mother Best Companies for Multicultural Women
Multicultural women at the Best Companies represent 17% of the top fifth of earners, which is quadruple their representation from last year (4%).
Top Earners
White Men Multicultural Women
White WomenMulticultural Men
17%
4%
17%
8%
31%
44%
35%
44%
2015 20162015 2016 2015 2016 2015 2016
TOP 20% EARNERS BY REPRESENTATION
0%
100%
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Source: 2016 Working Mother Best Companies for Multicultural Women
Multicultural women received 15% of promotions to manager and 10% of promotions to senior manager across the Best Companies; both rates match those of a year ago.
Multicultural women received 7% of promotions to corporate executive this year (down from 8% in 2015).
Promotions
White Men Multicultural Women
White WomenMulticultural Men
45%
38%39%
56%
17%18%18%15%
27%29%29%
22%
10%15%14%
7%
TO SENIOR MANAGER POSITIONS
TO MANAGER POSITIONS AND ABOVE
TO CORPORATE EXECUTIVE POSITIONS
TO MANAGER POSITIONS
0%
100%
PERCENTAGE OF PROMOTIONS RECEIVED BY EACH GROUP
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Source: 2016 Working Mother Best Companies for Multicultural Women
At the Best Companies, multicultural women represent 15% of employees hired into manager positions, 9% of those hired as senior managers and 4% of those hired as corporate executives last year.
By comparison, multicultural women represented 14% of manager hires, 9% of senior manager hires and 5% of corporate executive hires a year ago.
Hiring
White Men Multicultural Women
White WomenMulticultural Men
49%
37%
65%
20%22%
12%
23%26%
19%
9%
15%
4%0%
100%
HIRING BY JOB LEVEL
SENIOR MANAGERS
CORPORATE EXECUTIVESMANAGERS
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Source: 2016 Working Mother Best Companies for Multicultural Women
Multicultural women represent 14% of managers who left the 2016 Best Companies, 8% of senior managers who left and 3% of corporate executives who left.
These numbers all held steady from a year ago.
Attrition
White Men Multicultural Women
White WomenMulticultural Men
54%
39%
65%
20%22%27%
12%17%19%
8%
14%
3%0%
100%
ATTRITION BY JOB LEVEL
SENIOR MANAGERS
CORPORATE EXECUTIVESMANAGERS
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Source: 2016 Working Mother Best Companies for Multicultural Women
At the Best Companies, multicultural women represent more than a quarter of all new hires as well as a quarter of all employees who left the company last year. However, they only make up 14% of the employees promoted to positions at the manager level or higher.
Hiring, Attrition and Promotions
White Men Multicultural Women
White WomenMulticultural Men
27%25%30%
39%
22%23%18% 18%
27%25%
31% 29%25%27%
21%
14%
ATTRITIONTOTAL WORKFORCE PROMOTIONS TO MANAGER AND ABOVEHIRING
0%
100% PERCENTAGE OF HIRES, DEPARTURES AND PROMOTIONS
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Source: 2016 Working Mother Best Companies for Multicultural Women
Best Companies support myriad initiatives specifically designed to recruit and retain multicultural women.
Recruitment & Retention
Professional associations
Special retention programs
Specific recruitment initiatives (not including outside recruiters)
Professional development programs or classes
Forums and events
Outside recruiter or staffing company targeting multicultural
female candidates
Active task force or committee
92%
92%
88%
88%
84%
76%
80%
PERCENTAGE OF BEST COMPANIES OFFERING EACH PROGRAM SPECIFICALLY FOR MULTICULTURAL WOMEN
0% 100%
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Source: 2016 Working Mother Best Companies for Multicultural Women
All Best Companies offer mentoring to multicultural women, and all also target mentoring specifically to serve younger multicultural women or those early in their careers.
This year also saw 76% of Best Companies offer a sponsorship program, up from 68% a year ago.
Advancement Programs
ADVANCEMENT PROGRAMS OFFERED AND USAGE RATES
Mentoring Succession Planning
Career Counseling
Sponsorship Program
Network/Affinity Groups
100%
30%
100%
2%
92%
77% 76%
10%
56%
29%
PERCENTAGE OF MULTICULTURAL WOMEN WHO PARTICIPATED IN EACH PROGRAM
PERCENTAGE OF BEST COMPANIES OFFERING EACH PROGRAM
0%
100%
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Source: 2016 Working Mother Best Companies for Multicultural Women
At the Best Companies, multicultural women participate in network/affinity groups at higher rates than any other employee group; however, fewer multicultural women participate in career counseling than men and white women.
Advancement Programs
PERCENTAGE OF EMPLOYEES WHO PARTICIPATED IN THE FOLLOWING PROGRAMS
Considered in Succession
Planning
2%9% 2%3%
Career Counseling
79%
84%
77%81%
Sponsorship Program
12% 11% 10%10%
29%
18%
Network/Affinity Groups
23%
14%
Mentoring
30%31% 30%33%
WHITE WOMENWHITE MEN MULTICULTURAL WOMEN
MULTICULTURAL MEN
0%
100%
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Source: 2016 Working Mother Best Companies for Multicultural Women
All Best Companies educate managers on inclusion issues, including gender and racial/ethnic diversity.
Manager Training on Diversity Issues
NUMBER OF BEST COMPANIES THAT OFFER MANAGER EDUCATION
Gender Diversity
25
Racial/Ethnic Diversity
25
Sexual Orientation
25
Generational Diversity
24
Microinequities
24
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Source: 2016 Working Mother Best Companies for Multicultural Women
Eighty-eight percent of the Best Companies set performance appraisal objectives for managers that include how they manage diversity issues.
Manager Accountability
NUMBER OF BEST COMPANIES THAT APPRAISE MANAGERS IN EACH OF THE FOLLOWING WAYS
Performance appraisal for managers includes
employee satisfaction in regard to diversity issues as measured in employee
surveys
18
Formal compensation policies reward managers
who help multicultural females advance
11
Performance appraisal for managers includes
the number of multicultural female
employees advancing for whom they have
supervisory responsibility
8
Performance appraisal for managers includes feedback based on a
360-degree type process in regards to diversity
issues
12
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Source: 2015–2016 Working Mother Best Companies for Multicultural Women
The Best Companies share information related to multicultural women with both employees and the public.
Communication
INTERNAL COMMUNICATIONS USED TO ADDRESS ISSUES OF SPECIAL CONCERN
TO MULTICULTURAL WOMEN
EXTERNAL COMMUNICATIONS USED TO ADDRESS ISSUES OF SPECIAL CONCERN
TO MULTICULTURAL WOMEN
Electronic messages
through e-mail, newsletters or
postings
New employee orientation
Internal video broadcasts
of executive speeches
96%100% 100%
92%92%88%
92%
2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016
Executive speeches
that express company values, philosophy and
commitment
96% 96%
Annual report
84%
72%
Twitter feed
68%
0%
100%
0%
100%
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How do you rate in key areas like diversity & inclusion, women’s advancement and work life programs? The Working Mother Research Institute has the answer. With one of the most comprehensive databases
available to corporate America, WMRI has the data you need to make the right decisions for both your employees and your bottom line.
To find out how your company rates, register today for one of our initiatives:
› Working Mother 100 Best Companies
› Working Mother Best Companies for Multicultural Women
› Working Mother & Flex-Time Lawyers Best Law Firms for Women
› NAFE Top Companies for Executive Women
› Diversity Best Practices Benchmarking Tool
Participation is free and confidential.
Interested in learning more? Visit workingmother.com/surveys today!
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BenchmarkingOur benchmarking reports offer the most detailed data available, showing how your company rates,
question-by-question, against all Best Companies. Custom comparisons are also available.
ScorecardsEach participating company receives a free top-line summary of how it compares with all applicants
across essential clusters of the initiative’s extensive application.
Custom AssessmentsLet our researchers do the assessment for you. Our experienced team will turn your data into a turnkey presentation showing where your company leads and lags as compared with the Best Companies.
Interested in learning more? Contact Kristen Willoughby at [email protected] for more information today!
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Learn more at workingmother.com/surveys
From flexibility and child care to the recruitment, retention and advancement of women, the Working Mother Research Institute is dedicated to tracking and promoting the best practices of today while creating strategies for tomorrow. WMRI’s goal is to give both working mothers and
their employers the information they need to make workplaces truly family friendly.
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Contact Information
Jennifer Owens, Director [email protected]
Krista Carothers, Senior Research Editor [email protected]
Kristen Willoughby, Senior Manager, Editorial & Research Initiatives [email protected]
Michele Siegel, Director of Research Initiatives [email protected]
Tierney O’Brien, Custom Insights Senior Analyst [email protected]
Aviva Rosner, Custom Insights Analyst [email protected]
Learn more at workingmother.com/surveys