working on the relationship: quality assurance as a tool for improving labour market-university...
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Working on the RelationshipQuality Assurance as a Tool for Improving Labour Market-University Cooperation
Anthony F. CamilleriSPACE Annual Conference, Ghent, 20.04.2016
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Today• What is the role of QA in maintaining the
relationship?• What criteria make for a good
relationship?• How do you maintain that relationship in
practice?• What about the future of the relationship?
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Professional Higher Education
is a form of Higher Education that offers a particularly intense integration with the world of work in all its aspects, including teaching, learning, research and governance and at all levels of the overarching Qualifications Framework of the European Higher Education Area.
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PHE ≠
all education delivered at a PHE Institution (university of applied science)
vocational education & training
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Practice Level
PHEQuality ∝
is directlyproportional to
World of WorkIntegrationIntensity
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determine requirements
A Quality Management System Provides Guidance for
Students
Institutional policies reflect
requirements
Institutional activities
implement mission
IQA supports continual improvement
Government
World of Work
External Quality Auditchecks
verifies
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High Level GuidanceEuropean Standards & Guidelines for Quality Assurance in Higher
Education
Specific Guidance PHExcel Criteria for PHE Excellence
Implementation Guidance
Management System for Educational
Organizations (ISO 21001)
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European Standards & Guidelines• Launched 2005 and revised 2015• Serve as a framework for
accreditation of all HEIs in Europe
• Three Levels– Internal Quality Assurance– External Quality Assurance– Quality Assurance Agencies
http://www.enqa.eu/index.php/home/esg/
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ESGs and the World of WorkGuidelines:1.1 – involve external stakeholders in Quality Assurance1.2 – study programmes may be applied in future careers. Programmes are designed by involving students and other stakeholders in work1.7 – collect information on career paths of graduates1.8 – institutions should publish graduate employment information1.9 – revision of programmes should include evaluation of the changing needs of society
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PHExcel Guidelines• Developed by EURASHE
over 3 years, directly with PHE stakeholders. Also known as HAPHE criteria.
• Voluntary QA Criteria specifically designed for PHE
http://www.phexcel.org
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Practice LevelPolicy & Strategy
How is PHE embedded and represented in
the overall strategic
framework and policies of higher
education institutions?
Teaching & LearningHow is teaching
and learning influenced
through specific characteristics of
PHE?
ResearchHow is research integrated as
part of a sustainable PHE,
recognising that it might differ from level to level and
has not been implemented in all
institutions yet
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Practice LevelPolicy & Strategy
Policy and Strategy Integration
Objectives and Outcomes of PHE
Teaching & Learning Methods of Curriculum
Development
Learning Methodology
Content for Teaching and Learning
Learning Environment
Programme Team
Research
Research Agenda
Research Process
Research Outputs and Outcomes
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Example of a CriterionPolicy & Strategy Integration
Description Integration of the world of work into policies and strategic framework
Core Criterion Institutional policies and strategies are defined in collaboration with the world of work
Characteristics of Excellence
• Institutional policies and strategies are defined in collaboration with stakeholders and through engagement with relevant professional regulatory bodies and political authorities.
• The policy and strategy is driven by structural involvement with the world of work and wider society.
• The policy and strategy is driven by an active and long-term engagement with the community.
• The policy and strategy is supportive of research and innovation and rewards these wherever they emerge in the institution.
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ISO 21001• Upcoming Management
Standard for Educational Organizations
• Rooted in the Process Approach, PDCA and Risk-Based Thinking
http://goo.gl/q8Tph5
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PDCA Cycle
• Do• Check
• Plan• Act
アクション 計画
実行チェック
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PDCA Cycle & the World of Work
•Does the execution of the activity require the participation of the WoW?
•Has the process met its requirements? Is the World of Work satisfied*
•Does the planning take into account the requirements of the WoW?
•Have improvements been made to the process to better fit those requirements?
Act Plan
DoCheck
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True integration with the World of Workmeans running this cycle
for every process
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PDCA Cycle in a specific process: Assessment
• Involve the World of Work directly in the assessment, e.g. through examination of placements
•Has the process met its requirements? Is the World of Work satisfied*
•Plan for an assessment that adequately tests the knowledge, skills and attitudes required by the world of work.
•Have improvements been made to the process to better fit those requirements?
Act Plan
DoCheck
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Stages of VerificationImmediat
eWhile the process is ongoing
Detect and correct errors
Short-Term
Immediately after end of
process
Evaluate overall
efficiency of process
Long-Term
A set period after end of the process
Evaluate overall
effectiveness of process
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Some Trends
BigData
Effectiveness of Teaching Methods
Student CohortStakeholder Satisfaction
Economic & Social Trends
Impacts of Education
A/B Testing
Data Mining
Social Sciences
Learning Engineering
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Ongoing InitiativesInitiative Aim WebsitePROCSEE
Strengthen Capacity of PHE in Central and South Easter Europe
www.procsee.eu
Beehives Examine the Communication Methodologies between universities and the world of work
www.beehives.de
BuildPHE Develop Internal Quality Assurance Tools for examining the link with the world of work
www.buildphe.eu
WHAT DOES THIS MEAN FOR UNIVERSITIES?
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Properly implemented Quality Systemswill help institutions meet future and
current world of work requirements
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Universities need to Become
Integratorsof Diverse Requirements
Data Powerhouses
in collection and analysis
Personalaccommodating needs
Trend-SettersEnablers of Future
Scenarios
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