working together more effectively
TRANSCRIPT
-
8/10/2019 Working Together More Effectively
1/15
-
8/10/2019 Working Together More Effectively
2/15
-
8/10/2019 Working Together More Effectively
3/15
Job
To bring in candidates who will benefit fromattending Argosy
To facilitate the process of enrollment
To provide greater opportunity and to increaseawareness for those who do not know what is
available to them I am passionate about what I do
Other reasons
-
8/10/2019 Working Together More Effectively
4/15
EFFECTIVE NOT EFFECTIVE
Increased enrollment
More students More cohorts
More partnerships withorganizations,
companies, schools etc. Greater awareness of
Argosy in thecommunity
Reduced enrollment
Fewer students Fewer cohorts
Fewer partnershipswith organizations,
companies, schools etc. Little to no awareness of
Argosy in thecommunity
-
8/10/2019 Working Together More Effectively
5/15
-
8/10/2019 Working Together More Effectively
6/15
-
8/10/2019 Working Together More Effectively
7/15
Everybody feels better when we have anenvironment where there is a free flow ofcommunication
-
8/10/2019 Working Together More Effectively
8/15
Everybody feels better when we have anenvironment where there is a free flow ofcommunication
We have to make it safe for dialogue byremembering our mutual purpose
-
8/10/2019 Working Together More Effectively
9/15
Everybody feels better when we have anenvironment where there is a free flow ofcommunication
We have to make it safe for dialogue byremembering our mutual purpose
Mutual Purpose means that others perceivethat we are working toward a common
outcome in the conversation, that we careabout their goals, interests, and values.Andvice versa. We believe they care aboutours (p. 69).
-
8/10/2019 Working Together More Effectively
10/15
When purpose is at risk, conversations evolve into debates.Questions for determining when Mutual Purpose is at risk:Do others believe I care about their goals in thisconversation? Do they trust my motives?
-
8/10/2019 Working Together More Effectively
11/15
Mutual Respect is the continuancecondition of dialogue (p. 71). When respect is lost the conversation
becomes about defending dignity. Disrespect creates highly charged
emotions. It is always possible to find a way to
respect anothers basic humanity. Respect doesnt mean acceptance or
agreement with others behavior.
-
8/10/2019 Working Together More Effectively
12/15
(1) Apologize when you have made a mistake that has negativelyeffected others.
This means giving up saving face, being right, or winning.
(2) Contrast to repair misunderstandings.
Dont statement: address others concerns that you dont respect them.Do statement: confirm your respect and clarify you purpose.
(3) CRIB to get to Mutual Purpose.
Worst at dialogue ignore the problem, push ahead or give in to theother.
Good at dialogue compromise.
Best at dialogue CRIB
-
8/10/2019 Working Together More Effectively
13/15
C ommit to seek mutual purpose
Verbally agree to arriving at a solution that is mutuallyacceptable.
R ecognize the purpose behind the strategy
We confuse what were asking for (strategy) with whatwe want(purpose).Focus on real purposes.
Invent a mutual purposeIf you cant agree on a mutual purpose, invent one that
has a higher more encompassing long-term goal.Transcend short-term compromise.
B rainstorm new strategies
-
8/10/2019 Working Together More Effectively
14/15
I will email a pdf with more comprehensivenotes that includes the technique I went overand more detail about the entire book Crucial
Conversations.
Thank you for taking the time to listen to mypresentation. I hope it was helpful.
-
8/10/2019 Working Together More Effectively
15/15
GO TEAM!!!
TOGETHER WE CAN!!!