working with the local community to tackle graffiti love lewisham nigel tyrell head of environment...
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Working with the Local Community to Tackle Graffiti
Love LewishamNigel Tyrell
Head of EnvironmentLondon Borough of Lewisham
Working with the Local Community to Tackle Graffiti
• Educating the public and raising awareness through innovative initiatives and projects
• Role technology can play in combating environmental crime
• “Love Lewisham” – successes and lessons learnt– Making savings and working more efficiently
Community Action
Graffiti Busters• 120 residents trained to
remove graffiti– Given ‘Graffiti Buster’
Kits– 36 Neighbourhood
Action Teams
• Regular ‘Graffiti Buster’ days
Campaigns
‘My Street Makeovers’
Campaigns• Getting the Mayor
on the telly and in the papers!
‘Shop a Yob’
‘Shop a Yob’
Campaigns• Local Celebrities help to
publicise fight against graffiti
Campaigns• Local schools take part
in refuse-truck poster competition
Campaigns• Businesses targeted for
high-level graffiti
Campaigns• Councillors take part in
‘Graffiti Challenge Day’
Campaigns• NTL/Virgin Media fund
proactive graffiti removal work
Love Lewisham
• Started in 2004 (as Cam2Web, internal pilot)• Launched to public in 2005• New Statesman ‘New Media’ Award 2006• LGC Awards 2007
– Highly Commended
• MJ Awards June 2008– Finalists in 2 Categories
Simple and effective
Love Lewisham• Ability to show "before"
and "after" pictures
• Staff can demonstrate what has been achieved
• Councillors and citizens can see that a problem has been dealt with
Love Lewisham Benefits• Environmental issues are
now far easier to report.– More staff report
problems - fewer issues to irritate residents
• Open resident/Member engagement– Our response is public
and accountable
Practical Partnerships
Cross-service collaboration
Bloggers
Councillors
Love Lewisham Results• Dramatic improvement
in the time taken to remove graffiti– From 2.78 days in 2003
(before ‘Love Lewisham’) to 0.50 days to complete now
Love Lewisham Results• In the same period the
number of graffiti removal jobs reported has trebled. – The resources to do the
job stayed the same.
Res
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atis
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Resident Endorsement
Love Lewisham Results• Reports of graffiti have fallen by
about 30% this year. – Metres removed and the number
of jobs has also fallen.
• Less graffiti has been observed from our own monitoring, down from 18% (05/06) to 9.43% this year
• Independent monitoring (EnCams) shows a similar trend, down from 16% last year to 9.3% this year.
Resident EndorsementBVPI Indicator
Previous Score
New BVPI Score Change
Confidence Interval
Previous CPA Threshold
New CPA Threshold
BV89 Cleanliness 52 68 +16 2.73 Lower UpperBV90a Waste Collection 67 80 +13 2.36 Lower MiddleBV90b Recycling - 56 - 3.17 Lower MiddleBV119e Parks and Open Spaces 65 76 +11 2.56 Lower Middle
• Resident satisfaction with the Council’s street cleaning services (BV89) has leapt from the lower quartile to the upper quartile since the scheme was introduced.
Now: Meet in Our Space
Aim: Meet in Shared Space
