workplace trends 2012, the edge of collaboration, marie puybaraud, hannah hahn

Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012

Research & Innovation

The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls


The EDGE of Collaboration!

1 2 3 TODAY: The edge

TOMORROW: The Threats

THEREAFTER: Implications



2 1 3 TODAY: The edge

TOMORROW: The Threats

THEREAFTER: Implications

What is Collaboration?

Hype? Competitive Advantage?

What is the Edge?

There is a gap between current and projected needs of knowledge workers and workplace infrastructure

Collaborate or die…

MASS Collaboration


Personal

Knoll/BHDP/JCI


Collective

New WOW


Structured

Steelcase


Chaotic

Johnson Controls


Technology enabled

Steelcase


Organised

Johnson Controls


Emotional

Project KOBE


Virtual Tunnels

NTNU


Collaboration in 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.


70/30

30/70

More space to collaborate

Individual vs Collective

Individual vs Collective



MASS Collaboration

HYPER Collaboration

How is the evolution of our workplace impacting on

Collaboration?

Experience Society

Pixels Everywhere

Intensive Collaboration

Digital Nomads

An evolutionary path…

Total Engagement

Working collaboratively can be a powerful enabler of improved business performance, but successful collaboration rarely emerges out of the blue, and should not be taken for granted

Collaboration is the norm The role of the office is one of supporting collaboration Source: Collaboration 2020: Hype or Competitive Advantage? – 2012, Johnson Controls, Inc.

Steelcase

Digital Nomads

The office: a collaborative platform Use of team spaces that have built-in collaborative technologies increase from 20% to 52% towards 2020 Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.

Intensive Collaboration

Johnson Controls

Pixels Everywhere 62% of our respondents consider a high use of touch-only computing device (e.g.: iPad) in 2020 - 16% now Source: Digital Natives: Born 2 B Connected – 2012, Johnson Controls, Inc.

Pixels Everywhere

Johnson Controls

Gamification of the Workplace Farmville is played by about 31 million people every day. Teams at work are engaging more and more into role playing! Source: Farmville

Total Engagement

Experience Society

Redefining the Experience of Work 94% of the ideas are not generated at work

Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.

YNNO


Intensive collaboration

New work experience

Digital environments

Nomadic behavior

How to prepare? Be receptive and adaptable

Total Engagement



MASS Collaboration

HYPER Collaboration

INTENSIVE Collaboration


i What does it mean?

ii iii The ROLE of the workplace is

changing

RELIANCE on a heavy

Technology / Human Interfaces

INTENSITY of collaboration

requires Leadership and

Training

24/7 30/70

Pixels Everywhere

1 3 TODAY: The edge

THEREAFTER: Implications 2 TOMORROW:

The Threats




Digital Natives are GLOBALLY CONNECTED, FLEXIBLE,

COLLABORATIVE

They developed different communication styles


We ARE APPLE

We DO Facebook


0

10

20

30

40

50

60

USA

UK

CH

INA

GER

MAN

Y

Without technologies…… I feel “cut-off“ from my friends and miss large parts of

my social life

Disagree completely 2

3

4

Completely agree

Digital Natives demand to be CONNECTED 24/7,

WHENEVER and WHEREVER

“ALWAYS-ON” LIFESTYLE


Technology became a NEW SORT OF EXTREMITIES

58% feel naked and incomplete

without technologies


DIGITAL NATIVES refer to the INTERNET as the KEY

technology supporting their lifestyle

32.6% feel inefficient and cannot keep up with the

pace of life without technologies


When they were asked to live WITHOUT technologies: It feels like PUNISHMENT and being on

a DIET

73.6% agree to completely agree that new technologies are

ADDICTIVE


What does it mean?

i ii iii ADDICTION to technologies

DIET/PUNISHMENT without

technologies

FEAR + ISOLATION

without technology

Adapt, Adapt, Adapt…

MASS Collaboration

1 TODAY: The edge 2 TOMORROW:

The Threats 3 THEREAFTER: Implications

What are the implication of collaboration on Wellbeing?

What is the EDGE?


The implications

The Edge of collaboration may have a strong tie with the impact of collaboration on Wellbeing

Dependency

Over worked... No time boundaries

Forcing Change


The Edge

Have we reached The Edge? Are we doing the right thing to push people away from the office? Do we have the ability to measure the impact on Wellbeing?

RETHINK the meaning of “WORK”?

Collaboration BURN OUT syndrome?

Leaders EMOTIONAL INTELLIGENCE?


Open question

Have you seen examples across your industry where this is being applied?

Could you see any potential impact on CRE?

Our Global WorkPlace Innovation website: www. globalworkplaceinnovation.com

Thank you

1,700+ respondents 26 strategic interviews

5 industry sectors Life Science, Technology, Industrial,

Oil & Gas and Finance



The EDGE of Collaboration Dr. Marie Puybaraud Director, Global WorkPlace Innovation Johnson Controls Hannah Hahn, MBA Manager, Global WorkPlace Innovation Johnson Controls

workplace trends 2012, the edge of collaboration, marie puybaraud, hannah hahn

Real Estate