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TRANSCRIPT
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
Workshop-Documentation
Multi-stakeholders Networking Event and Launching of ENTIRE Project
9 February, 2014, Royal Hotel - Amman, Jordan
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
1 TABLE OF CONTENT
1. Background and objectives of the workshop ..................................................... 3
2 Workshop program and results ................................................................................... 4
2.1 Activity mapping ....................................................................................................... 8
2.2 Results from the activity mapping ..................................................................... 8
2.3 Results working groups ........................................................................................ 10
3 Documentation and communication ........................................................................ 11
3.1 Documentation......................................................................................................... 11
3.2 Communication ........................................................................................................ 11
4 Annex .................................................................................................................................. 12
4.1 Participant list .......................................................................................................... 12
4.2 Workshop agenda ................................................................................................... 15
4.3 Moderation and acknowledgement .................................................................. 17
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
1. BACKGROUND AND OBJECTIVES OF THE WORKSHOP
Empowering regional civil society networks to take an active role in Integrated
Water Resources Management (IWRM) in the Southern Mediterranean Region (ENTIRE) is a two year program funded by the European Union’s Non-State and Authorities program. Main objective of the program is to strengthen the role of
civil society organizations in Integrated Water Resources Management (IWRM) topics in the Southern Mediterranean Region (SMR). ENTIRE is active in in Algeria, Egypt, Jordan, Lebanon, Morocco, West Bank, the Gaza Strip, Syria and
Tunisia. The implementing agencies of the project are the Collective Leadership Institute
(CLI), the Arab Countries Water Utilities Association (ACWUA), the Arab Network for Environment & Development (RAED) and the German Water Partnership (GWP). This cooperation is a result of successful networking activities between
the German - Arab Water Sector Network including ACWUA and RAED and the Collective Leadership Institute.
In the frame of the project several activities will be implemented over the next two years including trainings of selected members from ACWUA and RAED
networks on the stakeholders dialogue methodology in IWRM. For further information about the objectives and planned activities please refer to the following link: http://entire.collectiveleadership.com/
The “Multi-stakeholders Networking Event and Launching of ENTIRE Project” was one of the planned milestones within the frame of the project with
the purpose of launching the ENTIRE activities and to introduce the approach of stakeholders dialogue in water conservation and IWRM.
In the run-up to the Multi-stakeholders Networking Event ACWUA and RAED conducted a comprehensive baseline assessment amongst their member networks in the targeted countries. The assessment identified the knowledge
level among different members in the field of stakeholders dialogue in IWRM. Additionally, it aimed to prioritize the water related topics to be addressed during the two year project phase. The baseline assessment showed that the topics
“water conservation” and “demand management” were evaluated as very important by the major part of the respondents. Participants for the stakeholder event and the following training on Stakeholder Dialogues in IWRM were selected
according to their expertise and relevance in respect to these topics. The baseline assessment was the first engagement activity with ACWUA and RAED networks being important stakeholders in promoting cross-sector dialogue in the
water sector in the targeted countries. The Multi-Stakeholder event taking place at the Royal Hotel in Amman brought
together 50 actors from civil society organizations (CSOs), public institutions and the private sector from Jordan, Egypt, Palestine, Algeria, Tunisia, Lebanon and Morocco. The participants exchanged best practice examples, and identified the
potential of a networking and cooperation platform on water conservation.
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
Furthermore, the participants discussed how such a platform can contribute to a policy dialogue in IWRM.
2 WORKSHOP PROGRAM AND RESULTS
Welcoming speech by Eng. Khaldon Khashman (Arab Countries Water
Utilities Association)
H.E. Eng. Khaldon Khashman, Secretary General of ACWUA welcomed all present
actors at the Multi-stakeholders Networking Event. In his welcoming speech he
emphasized the importance of cooperation and coordination between the
different actors in the field of Sustainable Water Resources Management. He
described the role of the Arab Countries Water Utilities Association (ACWUA) as a
regional platform for water and wastewater utilities in the Arab Region for
exchanging experiences and building capacities in the field of water management
and efficient use. He appointed Jordanian experience in the field of stakeholders
dialogue in Integrated Water Resources Management such as: Water Users
Association, Highland Water Forum and the involvement of the private sector
and civil society representatives of governing council in the water sector.
H.E. Eng. Khaldon Khashman highlighted that, the project is anticipated to build
the capacity of number participants from the different Arab Countries in the field
of stakeholders dialogue in Integrated Water Resources Management. In addition
to that, the project will give the chance to the participants to exchange
experiences and develop new thinking of stakeholders dialogue to enhance the
management of water recourse in their home countries.
(from left: Dr. Ghneim (GWP), Eng. Khashman (ACWUA), Dr. Al-Naser (Minister Jordan), Dr. Adly (RAED),
Wildschut (CLI))
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
Opening Speech by Dr. Hazem Al-Naser (Minister of Water and
Irrigation)
The Jordanian Minister of Water and Irrigation, Dr. Hazem Al-Naser, officially
launched the ENTIRE project. In his opening speech Dr. Hazem Al-Naser
expressed a special thank you to the project consortium ACWUA, CLI, RAED and
GWP. He underlined the importance of this event and the need to manage the
region’s resources collectively in the future.
Minister Dr. Al-Naser highlighted the fact, that the region’s water deficit is projected to triple to 130 billion cubic metres by 2030.
“Because water sources in the Arab world are expected to drop by 20 per cent during the next two or three decades due to climate change, it is imperative for countries in the region to ensure sustainability of the existing water resources,”
the minister underlined in his opening speech. This expected deficit would place a heavy financial burden on the region –
possibly costing the Arab states an estimated $200 billion by 2030 for the implementation of projects to counter the deficit. As a consequence the Arab states must take water demand management into consideration, the Minister
pointed out, stating that 66 per cent of the regions´ water resources originate from outside.
He further expressed that water has a great influence on the social and economic development. Therefore the participating countries should review their water strategies to include new concepts especially spreading the information
throughout the population that water is a scarce resource. The Minister suggested involving local communities in the management of water resources,
noting that the Kingdom’s experiences in this field have been very successful. Dr. Al-Naser named a good practice example: “Jordan handed over the
management of irrigation water distribution in the Jordan Valley to its farmers via water users’ societies as of 2004. Now, 80 per cent of the irrigation water distribution is in the hands of local communities”.
Opening words by Dr. Emad Adly (RAED)
After the Ministers´ speech the facilitator Mustafa Nasereddin gave the floor to
Dr. Emad Adly, Regional Coordinator from RAED. In his opening remarks he
expressed his appreciation and thanks to all the implementing agencies as
speaking on their behalf.
Dr. Adly briefly introduced the participants to the background of the project. He
explained that the project resulted out of cooperation between ACWUA and GWP
to develop a water platform. In this context they were also introduced to the
Stakeholder Dialogue approach from the CLI supporting the development of the
water platform. Furthermore, he expressed his confidence that the ENTIRE
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
project will play a vital role in mastering the challenges that the Minister Al-
Naser pointed out. According to Dr. Adly water is not only a government issue
but concerns all of us. In the region there are increasing risks related to water
issues such as environmental challenges. A collective response and taking over
responsibility is needed to tackle the challenge. In order to address these
challenges Dr. Adly pointed out the need to build capacity and to learn from
others in order to build on existing experiences.
Impulse presentations and best practice examples
After the opening session and a presentation of the workshop agenda different
impulse presentations and best practice examples on the topic were given by:
Patricia Scannapieco (CLI): Introduction to the ENTIRE project
Dr. Azmi Ghneim (GWP): German Water Partnership – Excellence in Water
Technology and Water Management
Dr. Jürgen Wummel (Sachsenwasser): Transformation Experience from
Leipzig Utility (Germany)
Thomas de Beyer (Dorsch International Consults): Operations
Management Support Project (OMS): the successful approach in urban
water supply
Essam Nada (RAED): National Community Water Conservation Program
(NCWCP)
The impulse
presentations provided insights into different
perspectives and topics in the frame of
stakeholder dialogues in the water sector.
Thus, different experiences and perspectives
were represented from
Germany and selected countries of the Southern Mediterranean Region. The impulses raised interesting
questions and an intensive discussion in plenary.
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
The facilitator Mr. Nasereddin summarized in brief the presentations and opened the discussion round:
1. Question: How can we go about using more meters?
Mr. de Beyer responded: This is a question of investment. For example you can put in place task forces to create more revenue or launch a campaign on special areas. In any case, investment needs to be made.
2. Question (Mr. Ahmed Zakiel/Aswan): If water is a service to be provided to
the people? Is it a right, a commodity or something else?
Mr. Wummel responed: It is a right, but not for free! Everybody has to pay, if he is not able to pay there needs to be a solution found. Mr. Wummel underlined
the matter that somebody needs to pay for the costs of providing the water. Mr. de Beyer added that there are different solutions for covering the investment
costs. For example: Metering water even with poor people and make them pay in a socially acceptable way. Through a social tariff structure: the more you use, the more you pay per litre.
The facilitator further highlighted that you pay for the service and the
infrastructure but not necessarily for the water itself. Mr. Said Chakri a Professor from Morocco said: If profitability of water
enterprises is promoted: Civil Societies influence is limited. He stated that this is one of the tasks of this workshop: How can the Civil Society become a partner of the private sector and build trust?
3. Question: Is it a partnership or sharing? Sharing could be dangerous.
Mr. de Beyer responded first: In Sanaa, Jemen for example there we work with customer management tools to assure a better service to the customers. This on the other hand leads to a higher level of trust. Supportive instruments are
marketing clips to show how water is “produced” and brought to the household. Civil disobedience on paying for water last as long as they assumed it went straight into the pockets of certain politicians.
Mr. Wummel answered: There are good and bad customers. It is important to be transparent on the pricing. Furthermore, as a water provider you can support
customers to reduce the water consumption. Partnership does not mean that you need to agree on everything, but you need to explain your decisions and have good arguments.
Essam Nada commented: Regardless the question, if the water is subsidized or not-subsidized: it is not only about the quantity of water but about the quality.
The quality needs to be ensured also if the consumer needs to pay for it.
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
4. Question from a representative from Palestine: No water or interruptions, so that consumers have to buy from tanks and the provider is not held
responsible. When you spoke about 86/l per day, what does that include? Mr. Wummel commented: Average in Germany is 122 l. Pre-paid meters were
not a solution for the Leipzig Utility. In order to raise trust you have to show the improvements you are making and not have them pay 100% if you are only doing 5%.
2.1 ACTIVITY MAPPING
Mrs. Adele Wildschut facilitated the second part of the Multi-Stakeholder event and presented the question for the following Activity Mapping.
Which project and activities are you or your organization involved in in the
field of water conservation? Please, write the activities on the cards and
pin them on the respective country on the Activity Map. All participants were asked to contribute their activities and experiences from
their countries.
2.2 RESULTS FROM THE ACTIVITY MAPPING
Top left: Regional
- Relationship with the industry, schools, university students. importance of water
conservation - World Bank project: sewage
water pipe infrastructure
- Raising awareness on cost for production and treatment stages
- TSM Arabia: Quality Mgmt.
system ACWUA/GIZ/HCWU - Re-use waste water in 5 Arabic
Tunisia
- National day for water conservation
- National strategy for water
conservation - Environmental caravan project - for water resource conservation
- The national program for water economy (tourism + industry)
- Water conservation project at
primary and secondary school - Water governance project in
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
countries (proposal)
- EE/ACWUA + GIZ: water utility - Water treatment plant - Human integrated management
approach - New water tariff - Public awareness
the oasis in Southern Tunisia
- Governance of industrial pollution of water
- National water
Egypt
- Teaching households plumbing, distributing tool kits to repair water infrastructure (Sohage,
Southern Egypt) - Protecting the Nile water - World Bank: Sewage Project
- Linking water users - Nile Basin Discourse - TSM Project in Sohage, Luxor,
Aswan - NCWCP - Water Democracy in Schools
- Water Program Aswan (Donor: SDC; implemented by Dorsch & CBI)
Jordan
- Water Users Association in the Jordan Valley
- To distribute water for
irrigation in a fair and transparent way for all farmers (goal)
- Regional Master Plan for the Jordan Valley
- Rain harvesting in schools
- Environmental education in schools
- Grey water re-use
- Jordan river rehabilitation - Promotion of WWTR - EDM
- ISSP
Lebanon
- Hydria I + II
- PEWM - Public awareness activities
Palestine
- Water conservation using pre-
paid meters
Morocco
- Environmental Protection
- Green Morocco - Eco Schools
- National dialogue with SC communities/societies
- Moroccan Coalition for
environmental education - National strategy for water
purification
- Wetlands protection - Strategy for areas of ecological
and biological importance
- Environmental governance project
Algeria
- 2x National day for Water
conservation (tourism + industry)
- Environmental caravan project for water resources conservation
- Water rehabilitation project in rural areas (drinking water, irrigation, domestic use)
- Economical use of water in the South of Algeria
- TV-Program: on environment,
agriculture and irrigation - Raise awareness of children for
water economy
- Support mechanism for an IWRM
- Eau II
- SWIM
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
2.3 RESULTS WORKING GROUPS
After the activity mapping Mrs. Adele Wildschut summarized the results and explained to the audience that this activity mapping will be used as a basis for the further working groups in the upcoming training on Stakeholder Dialogues
which will be held directly after the kick-off meeting. After introducing the handout with the working group tasks the participants built three groups and discussed the following questions:
Contribution of a platform on water conservation
Assess the potential and possible contribution of a networking platform to enhance cooperation between relevant stakeholders in water conservation?
Provide 3 examples on how a platform can contribute to strengthen the
CSOs to take an active role in water conservation.
Provide 3 ways on how such a platform can contribute to a policy dialogue
on water conservation in your country. The results of the group work are stated in this table:
Assess the potential and possible contribution of a networking platform to
enhance cooperation between relevant stakeholders in water conservation?
Group 1 Group 2 Group 3
- Networking is positive - Prevent water
shortage - Exchange of
experiences in rural
and urban areas - Establish working
groups for problems
that need to be solved - Create motivation for
water conservation
- Reaching justice in water allocation
- Exchange of experience on a local and regional
level - Joint application for
projects
- Training & Empowerment
- Competition
- Schedule water distribution and billing
- Bring together a variety of
stakeholders: civil society, academia/research
- Identify the roles. - Facilitate the
communication
between the members and share information equally by all
members.
Provide 3 examples on how a platform can contribute to strengthen the CSOs to take an active role in water conservation?
Group 1 Group 2 Group 3
- Awareness programs (schools, mosques, media, etc.)
- Sharing ideas with CS - Motivation by
- Social media - Visits - Media & Publications
- Provide access to information
- To ensure that we have an integrated water management.
- Build their capacity to be able to operate
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
competition properly.
- How to manage in the community.
Provide 3 ways on how such a platform can contribute to a policy dialogue on water conservation in your country?
Group 1 Group 2 Group 3
- Participation in the
decision-making process
- Creating incentives for
consumers to be willing to pay for their water
- Establish public/private partnerships in water utilities
- Awareness campaigns
- Advocacy - Petition support - Media coverage
- SC in legislation
- Institutional process: legal framework to ensure that it is
official. - To ensure that SC is
present and part of
the discussion in policies.
- Involve the media
and build capacities.
3 DOCUMENTATION AND COMMUNICATION
3.1 DOCUMENTATION
The documentation of the Multi-Stakeholder Event will be disseminated to all participants and to other relevant Stakeholders for the project. All participants of the Multi-Stakeholder Networking Event will be informed about the milestone
activities of the ENTIRE project via email.
3.2 COMMUNICATION
Mr. Rami Salameh (ACUWA), Mr. Essam Nada (RAED), Mrs. Scannapieco (CLI) and Mr. Ghneim (GWP) are responsible for the implementation of the ENTIRE
project and the communication with all relevant stakeholders. Through transparent dissemination of information to all stakeholders and regular skype calls the further progress of the process is ensured.
Furthermore a regularly up-dated website provides detailed information about the ENTIRE project. Here you find the link to the website:
http://entire.collectiveleadership.com
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
4 ANNEX
4.1 PARTICIPANT LIST
Name First Name Country Institution Position
1 Abu Jamous Eng. Jehad Jordan Arabtech Jardaneh Operation Director
2 Adly Dr. Emad Egypt RAED General Coordinator
3 Al Hadidi Dr. Khair Jordan MWI/ Water Authority of Jordan
Assistant Secretary General for Production and Transfer Water
4 Al Masri Mohammad Palestine Nablus Municipality Head of Water and Sanitation
5 Alobaidiyn Eng. Khalid Jordan Water Authority of Jordan /
WAJ
Director of Water Authority Directorate of
BALQA Governorate
6 Al Salhi Eng. Ghassan Jordan Jordan Water Company
Miyahuna LLC
Head of Raw Water
Monitoring Section
7 Al Zoubi Rania Jordan Mercycorps Chief of Party
8 Alawneh Ziyad Jordan Land and Human for Advocate Progress - LHAP
Head
9 Aljawhary Dalia Lebanon SPNL – Society for the Protection of Nature in Lebanon
Programs Director
10 Alkhateeb Nader Palestine Water and Environmental Development Organization
Head
11 Al-Naser Dr. Hazem Jordan Ministry of Water and
Irrigation Minister
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
12 Ateat Anas Jordan ACWUA Project Assistant
13 Atya Adel Egypt Holding Company/ Garbya Head of O&M Department
and Intern. Cooperation
14 Benlamine Hicham Tunisia APAD/ SYNAGRI Member
15 Chakri Said Morocco Association d. Einseignants des Sciences de la Vie et de la Terre au Maroc
National Trainer
16 De Beyer Thomas Egypt Dorsch Consult Expert
17 Dhman Mohammad Palestine Hebron Municipality Water Engineer
18 Ghneim Dr. Azmi Germany German Water Partnership Advisor
19 Hestermann Andrea Germany Collective Leadership Institute (CLI)
Senior Project Manager
20 Hwamel Saleem Jordan Water Users Associations/ JVA
Water Users Association
21 Karouny Mirna Lebanon Human Environmental Association for Development
Member
22 Kelani Eng. Susan Jordan MWI Advisor
23 Khashman Eng. Khaldon Jordan ACWUA Director General
24 Khashman Eng. Saja Jordan Eco Consult Senior Analyst
25 Kugler Stephan Jordan Dorsch International Consultants
General Manager Branch Office
26 Mahdi Kaid Algeria National Federation for Environmental Protection
Member
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
27 Mahran Ramadan Egypt Holding Company / Sohag Director of Technical
Sustainable Mgmt.
28 Melha Ahmed Algeria National Association of
Volunteer Work Head
29 Nada Essam Egypt RAED Executive Director
30 Nasereddin Mustafa Jordan ACWUA Director of Technical Services
31 Owais Eng. Munir Jordan Jordan Water Company / Miyahuna
Executive Director
32 Salameh Rami Jordan ACWUA Project Manager
33 Salameh Omar Rami Jordan MWI
34 Scannapieco Patricia Germany Collective Leadership
Institute (CLI) Senior Project Manager
35 Shareef Dr. Eng. Noama Jordan ACWUA Expert-Technical Service and Capacity Building
36 Sobuh Eng. Ali Jordan MWI Secretary General Assistant
37 Taktak Sana Tunisia Association of Continuity of Generations
Head
38 Telfah Eng. Basem Jordan MWI Secretary General of MWI
39 Wildschut Adele South Africa Collective Leadership
Institute (CLI) Regional Director
40 Wummel Dr. Jürgen Germany Sachsen Wasser GmbH Managing Director
41 Zaky Ahmed Egypt Environment Union in Aswan Head
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
4.2 WORKSHOP AGENDA
Multi-stakeholders Networking Event and Launching of ENTIRE Project Date: Sunday, February 9th, 2014
Venue: Royal Hotel (Azour Hall), Amman, Jordan
Time Program
Speaker
11:00 – 12:00 Registration and Welcome Coffee
12:00 – 12:10 Welcoming by HE Secretary General of ACWUA HE Eng. Khaldon Khashman
12:10 – 12:20 Opening speech HE Minister of Water and Irrigation HE Dr. Hazem Al-Naser
12:20 – 12:30 Opening remarks RAED Dr. Emad Adly (General Coordinator RAED)
12:30 – 12:50 Introduction to the ENTIRE project, objectives, activities and stakeholders dialogue methodology
CLI Patricia Scannapieco (Lead Project Manager CLI)
12:50 – 14:00 Impulse practice examples from GWP experts Germany: - Transformation experience from Leipzig Utility
- Operations & Management Support Projects (OMS) in the MENA Region
- Plenary discussion
Dr. Azmi Ghneim (Advisor GWP) Dr. Jürgen Wummel (Managing Director Sachsenwasser)
Thomas de Beyer (Project Manager, Dorsch International Consultants)
14:00 – 15:00 Lunch
15:00 – 15:10 Introduction Collective Leadership Institute Adele Wildschut (Regional Director CLI)
15:10 – 15:30 Impulse practice example from the region: - National community water conservation
programme (NCWCP)
Plenary discussion
Essam Nada (Executive Director RAED)
15:30 – 15:45 Activity Mapping
- Which projects and activities are you or your organisation involved in in the field of water conservation?
Plenary
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
15:45 – 16:00 Coffee Break
16:00 – 17:00 Breakout Session:
- Assess the potential and possible contribution of a networking platform to enhance cooperation between relevant stakeholders in water
conservation. - How can the platform contribute to strengthen the
CSOs to take an active role in water conservation?
- How can such a platform contribute to a policy dialogue on water conservation?
Working groups
17:00 – 17:15 Reporting back to plenary (3 min. each group)
17:15 – 17:30 Wrap-up and presentation of next steps (10 min.) Adele Wildschut (CLI), Moderator N.N.
17:30 Check out
This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of
Non-State Actors-Actions in partner countries (Multi-country)
4.3 MODERATION AND ACKNOWLEDGEMENT
The workshop was facilitated by Mustafa Nasereddin (Director Technical Services, ACUWA) and Adele Wildschut (Regional Director, CLI).
The Arab Countries Water Utilities Association (ACWUA), founded 2009 in Jordan, is a stakeholder association for public and private sector water utilities,
NGOs and academic institutions. Members include: 93 water utilities, 10 associated private companies and 10 associated NGOs and academic institutions. More than 200 individuals are member of ACWUA, coming from 17 countries in
the Arab World. Main objective of ACWUA is to establish a strong, regional, self-sustainable association of the water supply and sanitation utilities in Arab countries.
The Collective Leadership Institute (CLI) is an internationally operating non-profit organization based in Germany and South Africa, founded in 2005. It is an
independent initiative supporting stakeholders from civil society, the private and public sector in creating and implementing collaborative change initiatives for innovative and sustainable solutions to global and local challenges.
Acknowledgements: We would like to say thank you to all interested members of ACWUA, RAED and other organizations who have contributed through their
input and comments on the success of the workshop.