WORLD CLASS, GLOBALLY CERTIFIED, HIGH AVAILABILITY DATA CENTREINTELLICENTRE 2 MACQUARIE PARK, SYDNEY

AUSTRALIA’S FIRST SHOWCASE TIER III CERTIFIED DATA CENTRE FACILITY, INTELLICENTRE 2 (IC2) OFFERS COLOCATION AND SECURE MANAGED HOSTING SERVICES TO BOTH LOCAL AND INTERNATIONAL ORGANISATIONS INCLUDING THE AUSTRALIAN FEDERAL GOVERNMENT.

Situated in Macquarie Park, one of Sydney’s largest technology parks just 15 minutes

from the CBD, and linked via diverse dark fibre to our CBD-based facility, Intellicentre 1,

Macquarie Telecom’s world class data centre ensures your mission-critical IT infrastructure

is always on and always secure.

Our state-of-the-art data centre facilities offer businesses the ability to move from

colocation right through to delivering a hybrid cloud solution for greater IT agility,

long term scalability and commercial contract flexibility.

RESILIENCE – 100% POWER AND COOLING UPTIME SLG

Your business requires an infrastructure that is always on. Intellicentre 2 has been designed

to be ‘concurrent maintainable’, meaning we will provide 100% power and cooling

uptime backed by our 100% SLG. And to give you added assurance, Macquarie Telecom

offers its unique online portal, InView, to enable you to remotely access important

information about power consumption.

Redundant Power

+ 2 high voltage mains power feeds

+ Multiple Diesel 2.0MW Rotary UPS (DRUPS) that combine the functionality

of a battery-powered UPS and diesel-generator; Intellicentre 2 keeps 72 hours

of diesel fuel supply onsite to run the DRUPS

+ Multiple energy-efficient cooling systems

+ Future trigeneration power capability

+ Backup cooling from air-cooled chillers

+ Dual power rails connect to separate electric systems offering true diversity

You cannot have a data centre without network connectivity that is always on. As

Macquarie Telecom is carrier neutral, Intellicentre 2 provides highly available internet by

incorporating multiple carrier services within the facility, intelligently networked to provide

N+1 redundancy. Intellicentre 2 is also connected to Intellicentre 1 using diverse dark

fibre in order to provide a full range of monitoring and business continuity services.

Intellicentre 2 Features

+ 100% uptime Service Level Guarantee for power and cooling

+ Scalable design to meet your evolving needs

A NEW GENERATION OF DATA CENTRE SOLUTIONS

WE WILL PROVIDE 100% POWER

AND COOLING UPTIME BACKED

BY OUR 100% SLG.

+ Extremely power efficient to help meet stringent high performance

computing requirements

+ Innovative commercial engagement models to suit your business

+ Highly secure facility with state-of-the-art monitoring systems

+ Carrier neutral facilities so you can select the service provider of your choice

+ An onsite highly-skilled certified team of engineers and operational experts

available 24x7

SCALABLE, FLEXIBLE SOLUTIONS TO FUTURE PROOF YOUR BUSINESS

Our data centre solutions provide you the flexibility to future proof your business and

respond quickly to its changing demands. Intellicentre 2 is located on 20,000m2 of

land with capacity for additional data centres.

HIGH SECURITY FACILITY

The latest technology and smart use of space and facilities at Intellicentre 2 creates

an environment with strictly disciplined, but sensible, access control.

+ 20-metre offset from all boundaries, with a high perimeter palisade fence

+ Car-trap at the gate

+ Two secure loading docks

+ 24x7 secure reception monitored via CCTV

+ Biometric scanning and access card

+ Cages are available for even more physical isolation

Macquarie Telecom takes the physical security of your assets as seriously as you do.

That is why we provide the highest standard of security designed to be “Intruder

Resistant”, a Federal Government requirement.

INTELLICENTRE 2 IS LOCATED

ON 20,000m2 OF LAND WITH

CAPACITY FOR ADDITIONAL

DATA CENTRES.

KEY FEATURES

+ Site area: 20,000m2

+ Total Power Generation Output: 8 MW

+ Computer floor spread across 3 halls totalling 3,000m2

+ Rack power: 2 kW/rack up to 30 kW/rack

+ Data hall raised floor height: 800 mm

+ Data hall loading capacity: 12 kPa + 2.5 kPa suspended

+ Diesel on site: 72 hours

POWER EFFICIENCY – DELIVERING GREEN AND ECONOMICAL BENEFITS

The heart of the modern data centre is power: efficient, economical and eco-friendly

to meet uninterruptable AC and DC customer business requirements.

Cooling is optimised using sensors to continuously monitor temperature and humidity

throughout Intellicentre 2 and adjust it in response to changes in demand. Combining

high raised floors with variable speed drives on all pumps and fans provides balanced

cooling, and by utilising cold-aisle containment, we ensure cold air reaches the tops of

your racks in the most efficient manner.

Optimal Power Utilisation Efficiency (PUE) is at the heart of Intellicentre 2. PUE is obtained

by dividing the amount of power entering a data centre by the power used to run the

computer infrastructure within it. The design goal for Intellicentre 2 is an industry leading

PUE rating of 1.3, eclipsing the PUE of many of the country’s existing data centres.

Through the core design of Intellicentre 2, you will save money by virtue of lower power

costs, compared with any facility you could build on your own.

BEYOND THE DATA CENTRE EXPERIENCE

We provide you with direct access to your own secure lockable cabinet space which

features an uninterrupted power supply, temperature control, fire detection systems,

communication lines and accredited managed security – all at a fraction of what it

would cost to set up and manage your own facility.

You want your IT systems to run on their own while being hosted in remote, well-managed

data centres, however every once in a while you will need hands-on access to your

equipment to install, configure or otherwise physically manage it.

YOU WILL SAVE MONEY BY

VIRTUE OF LOWER POWER

COSTS, COMPARED WITH ANY

FACILITY YOU COULD BUILD

ON YOUR OWN.

PRODUCTS AT INTELLICENTRE 2

+ Racks, power and floor space

+ Cabling infrastructure

+ High-availability, high speed internet

+ Connection to managed backup services

+ Connection to Macquarie Enterprise Cloud

+ Cross-connects to carriers and points-of-presence

+ Remote Hands service onsite

+ Virtual cross-connects for LAN and SAN

Intellicentre 2 provides the services and benefits of a fully managed data centre

with virtually all the advantages of having your equipment “next door”.

You will receive a personalised experience when you visit IC2 including:

+ Optional black car service to the facility and on-site parking

+ A variety of meeting rooms for your customer meetings

with top of the line audio visual equipment

+ Wireless internet and workstations

+ Barista, self-service kitchen and catering options

+ Equipment store room (critical spares)

+ IT staging room

+ Dual loading dock with secure storage

YOUR HANDS AND FEET ON THE GROUND

We recognise that you may have needs beyond working at the site directly. For this

reason, we offer Remote Hands services via our onsite staff. They can serve as the physical

extension of your own team and can be engaged to perform tasks at your rack, any time,

day or night.

WORLD BEST CUSTOMER CARE

As specialists in business hosting and telecommunications, we understand the critical role

that these services play in your business. Our aim is to provide your business continuity by

solving any problems quickly and efficiently.

Our customer contact centre, MacquarieHUB, serves as the central point of interaction for

all of our customers. While other companies are resorting to offshore strategies to reduce

costs, Macquarie Telecom has invested $5M in this state-of-the-art, customer contact

centre located in Sydney.

MacquarieHUB is also uniquely positioned within the heart of our corporate headquarters.

Because we know that customer service is key to our success, we are measuring

MacquarieHUB against the best contact centres in the world. We have invested two years

and several million dollars into investigating the world’s top contact centres and have

adopted world’s best practice in technology, processes, recruiting and people management.

MACQUARIE TELECOM HAS

INVESTED $5M IN THIS STATE-

OF-THE-ART, CUSTOMER

CONTACT CENTRE LOCATED

IN SYDNEY.

ABOUT MACQUARIE TELECOM

Founded in 1992, Macquarie Telecom (ASX:MAQ) is Australia’s number one managed

hosting and business-only telecommunications company.

Working with and supporting some of Australia’s best-known organisations, Macquarie

Telecom is a full service hosting provider offering managed colocation, dedicated servers,

and managed private and public clouds for mid-size businesses and corporate

IT departments.

Combining business-grade full line (voice, data and mobile) telecommunications with

hosting services to offer truly integrated end-to-end communications solutions, Macquarie

Telecom is best placed to help transition businesses to the new NBN.

Macquarie Telecom’s offerings are underpinned by world-class customer care and our

fully owned Australian based Intellicentre 2 is the most certified data centre in the

country, offering our customers Tier III Uptime Institute Certified, ASIO ‘Intruder Resistant’,

ISO27001 and PCI compliance.

CONTACT US

For more information call us on 1800 004 943 or visit macquarietelecom.com/ic2

For international clients calling from outside Australia please call + 800 004 943.

© 2013 Macquarie Telecom Pty Ltd

Brisbane Office

Level 10, 26 Wharf Street

Brisbane QLD 4000

Tel: +61 7 3874 2300

Fax: +61 7 3874 2388

Perth Office

Level 10, 251 Adelaide Terrace

Perth WA 6000

Tel: +61 8 9229 0000

Fax: +61 8 9229 0088

Adelaide Office

297 Pirie Street

Adelaide SA 5000

Tel: +61 8 8363 9700

Fax: +61 8 8363 9788

Hobart Office

49A Davey Street

Hobart TAS 7000

Tel: +61 3 6214 0000

Fax: +61 3 6214 0088

Intellicentre 2

17-23 Talavera Road

Macquarie Park NSW 2113

Tel: +61 2 8221 7256

Fax: +61 2 8221 7788

Intellicentre 1

Level 16, 477 Pitt Street

Sydney NSW 2000

Tel: 1800 789 999

Fax: +61 2 8204 5188

Sydney Office

Level 20, 2 Market Street,

Sydney NSW 2000

Tel: +61 2 8221 7777

Fax: +61 2 8221 7788

Freecall: 1800 676 272

FreeFax: 1800 676 373

Melbourne Office

Level 1, 441 St Kilda Road

Melbourne VIC 3004

Tel: +61 3 9206 6800

Fax: +61 3 9206 6888

Freecall: 1800 645 642

Canberra Office

Level 7, 54 Marcus Clarke Street

(Corner of Rudd Street)

Civic ACT 2600

Tel: +61 2 6257 6277

Fax: +61 2 6257 7188

MACQUARIE TELECOM OFFICES