world workplace 2021 program schedule

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World Workplace 2021 Program Schedule IFMA’S WORLD WORKPLACE 2021 | KISSIMMEE, FLORIDA Tuesday, October 26 8:00 - 9:30 am SUN BALLROOM A-D OFFICIAL WELCOME & OPENING KEYNOTE SUN BALLROOM A-D SUN BREAKOUT 1/2 SUN BREAKOUT 3/4 TALLAHASSEE 1/2 SANIBEL 1/2 MIAMI 1-3 9:45 - 10:45 am 1.01 1.02 1.03 1.04 1.05 1.06 Learning Level: Beginner Topic: Technology (Pecha Kucha Style) “Four Views on PropTech & How it Impacts CRE & FM” Moderator: Ted Ritter, LEED-AP, CBD, PMP, IFMA FELLOW Panelists: Daniel Stonecipher; Ted Mort; Simon Davis Coming Soon Level: Intermediate Topic: Academics/Leadership & Strategy “Women in FM: A Panel Discussion” Speakers: Brad Tomasky; Diane Levine, MCR, IFMA Fellow Sponsored by: Sodexo Level: Advanced Topic: Sustainability “Office Furniture Built for Today’s Circular Economy” Speaker: Doug Pilgrim, LEED AP / WELL AP Level: Intermediate Topic: FM Solutions “You’ve Got a Seat at the Table – Now What? How to Think More Strategically and Holistically About Your Facility” Moderator: Kaelin Leonard Panelists: TBD Level: Topic: Workplace Evolutionaries “Work on the Move 3: Building Better Workplaces After the Pandemic” Moderator: Michael Schley Panelists: Pat Turnbull, IFMA Fellow, Arnold Levin, Chris Hood, Lisa Whited, Erik Jaspers 10:45 - 11:00 am BREAK 11:00 am - 12:00 pm 2.01 2.02 2.03 2.04 2.05 2.06 Level: Advanced Topic: Performance & Quality “Building a Sustainable Future for FM” Speakers: Carolyn McGary, CFM, FMP, SFP; Phyllis Meng, CFM, SFP, IFMA Fellow; Irene Thomas Johnson Level: Intermediate Topic: Risk Management “Schaumburg Park District Business Continuity Planning: Take Time for Fun But Also Take Time To Plan” Speakers: Maureen Roskoski, CFM, SFP, LEED AP O+M, ISO 22301 Lead Auditor; Doug Kettel, CPMM, LEED AP O+M, Bill Conley, CFM, SFP, ProFM, LEED AP, IFMA Fellow Level: Intermediate Topic: Healthcare “Expand Commissioning Framework to Support a Healthy and Enduring Interior Environment” Speakers: Jean Hansen, FIIDA, LEED Fellow, WELL AP, CID, EDAC, AAHID; Susan Suhar, NCIDQ, LEED AP, WELL AP, Fitwell Ambassador; Charlene Mendez, LEED AP BD+C Level: Intermediate Topic: Finance & Business “Procurement Test Results Prove FMs Can Slash the Cost of Services” Speaker: Dean Kashiwagi, PhD; P.E.; IFMA Fellow Level: Advanced Topic: FM Solutions “Wake Up Call: Minimizing the Impact of Retirement on Your Facility Team” Speaker: David Trask Level: Advanced Topic: Leadership “Building a Better Business Case for Your Facilities Master Plan” Speaker: Thomas Mitchell, CFM, CFMJ, IFMA Fellow 12:00 - 1:30 pm LUNCH 1:30 - 2:30 pm 3.01 3.02 3.03 3.04 3.05 3.06 Level: Advanced Topic: Communications “Communicate With Success: Improve Your Presentation Skills in 60 Minutes” Speakers: Shannon Alter, CPM Level: Advanced Topic: Human Factors “A Parallel Springboard to Accomplishing Fine-Tuned Control of Workplace Health and Wellbeing” Speakers: Young Lee; Matthew Schottenfeld, FITWEL, NAB Level: Intermediate Topic: Communications “In Your Post-Virus Workplace: Crisis Communications: Always Acknowledged, Never Planned or Trained” Speaker: Bo Mitchell, CEM, CPP, CHS-V, CBCP, CHSP,+ Learning Level: Advanced Topic: Leadership and Stratey “Applying ISO 41012 to Level Up Your Sourcing Strategy” Speakers: Casey Martin, CFM, AIA, PMP; Laverne Deckert Coming Soon Level: Intermediate Topic : Risk Management “Facility Management, Business Continuity and COVID-19: What Have We Learned?” Speaker: Dr. Steven Goldman 2:30 - 2:45 pm BREAK 4.01 4.02 4.03 4.04 4.05 4.06 2:45 - 3:45 pm Level: Intermediate Topic: Human Factors “Designing for Wellbeing: Smart Buildings and the Future of Workplace Design” Speakers: Melissa Marsh Level: Intermediate Topic: Workplace Evolutionaries “Lessons Learned: Work on the Move 3” Moderator: Kate North Panelists: Phil Dunn, FMP; Kelle Barfield, SHRM; Dale Benz, FMP, CFM, LEED AP O+M Learning Level: Intermediate Topic: Risk Management “A Competitive Edge for Businesses: Writing Effective Business Continuity Plans” Speaker: Kathryn Scourby, CBCP Learning Level: Intermediate Topic: Technology “Where Am I? Where Are My Assets? Leveraging Indoor Positioning with Existing Floor Plans for Wayfinding and Asset Location” Speaker: Peter Costanzo, FMP, MBA Level: Topic: FM Solutions “How IoT and Data Can Help Facility & Property Managers Manage Differently” Speaker: Olivier Durand-Viel Level: Beginner Topic: RBI “FM Salary, Compensation, and Facility Operations Benchmarks: Results from RBI’s Latest Research Projects” Speaker: Jake Smithwick, PhD, MPA, FMP, SFP (No CEU Available) 3:45 - 4:00 pm BREAK 5.01 5.02 5.03 5.04 5.05 5.06 4:00 - 5:00 pm Level: Topic: Workplace Evolutionaries “Reflections from WE: Belong: How to Start Talking About Diversity, Equity, Inclusion, and Belonging at Work” Speakers: Ellie Moody, CCMP, Prosci, LEED GA; Jessica Bantom, CCMP Learning Level: Intermediate Topic: Human Factors “Digital Nomads & Online Trust- Mobilizing, Managing and Enabling the Blended Workforce of the Future – Now” Speakers: Rochelle Haynes, BA, MA, PhD, CIPD, HEA; Tica Hessing; Chris Marrable, AFM3 M.Des. Sc.(FM) Hons, Dip.Arch Learning Level: Beginner Topic: Communicaitons “I Can’t Hear You! Effective Communication in a World Full of Noise” Speakers: Trudy Blight, CFM. SFP. PMP, BID., NCIDQ; Kathleen Lausman, BES, MBA Learning Level: Beginner Topic: Technology “AVI/IT Leaders Journey Back to the Office” Speaker: Joé Lloyd; Jenny Hicks; Nick Neibar Level: Intermediate Topic: FM Solutions “Data-Driven Decision Making: Connect Data & Effective Decision Making to Drive Strategic Organizational Change” Speaker: Brian Haines Level: Intermediate Topic: Sustainability “Epic Intergalactic Headquarters Case Study: Achieving a Net- Zero Campus and Beyond” Speakers: Paul Hutton, FAIA, NCARB, LEED Fellow; Nina Broadhurst, AIA, NCARB

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World Workplace 2021 Program Schedule IFMA’S WORLD WORKPLACE 2021 | K ISSIMMEE, FLORIDA

Tuesday, October 26

8:00 - 9:30 amSUN BALLROOM A-D

OFFICI AL WELCOME & OPENING KEYNOTE

SUN BALLROOM A-D SUN BREAKOUT 1/2 SUN BREAKOUT 3/4 TALLAHASSEE 1/2 SANIBEL 1/2 MIAMI 1-3

9:45 - 10:45 am

1.01 1.02 1.03 1.04 1.05 1.06

Learning Level: BeginnerTopic: Technology (Pecha Kucha Style)

“Four Views on PropTech & How it Impacts CRE & FM”Moderator: Ted Ritter, LEED-AP, CBD, PMP, IFMA FELLOWPanelists: Daniel Stonecipher; Ted Mort; Simon Davis

Coming Soon

Level: IntermediateTopic: Academics/Leadership & Strategy

“Women in FM: A Panel Discussion”Speakers: Brad Tomasky; Diane Levine, MCR, IFMA Fellow

Sponsored by: Sodexo

Level: AdvancedTopic: Sustainability

“Office Furniture Built for Today’s Circular Economy”Speaker: Doug Pilgrim, LEED AP / WELL AP

Level: IntermediateTopic: FM Solutions

“You’ve Got a Seat at the Table – Now What? How to Think More Strategically and Holistically About Your Facility”Moderator: Kaelin Leonard Panelists: TBD

Level:Topic: Workplace Evolutionaries

“Work on the Move 3: Building Better Workplaces After the Pandemic”Moderator: Michael Schley Panelists: Pat Turnbull, IFMA Fellow, Arnold Levin, Chris Hood, Lisa Whited, Erik Jaspers

10:45 - 11:00 am BREAK

11:00 am - 12:00 pm

2.01 2.02 2.03 2.04 2.05 2.06

Level: AdvancedTopic: Performance & Quality

“Building a Sustainable Future for FM”Speakers: Carolyn McGary, CFM, FMP, SFP; Phyllis Meng, CFM, SFP, IFMA Fellow; Irene Thomas Johnson

Level: IntermediateTopic: Risk Management

“Schaumburg Park District Business Continuity Planning: Take Time for Fun But Also Take Time To Plan”Speakers: Maureen Roskoski, CFM, SFP, LEED AP O+M, ISO 22301 Lead Auditor; Doug Kettel, CPMM, LEED AP O+M, Bill Conley, CFM, SFP, ProFM, LEED AP, IFMA Fellow

Level: IntermediateTopic: Healthcare

“Expand Commissioning Framework to Support a Healthy and Enduring Interior Environment”Speakers: Jean Hansen, FIIDA, LEED Fellow, WELL AP, CID, EDAC, AAHID; Susan Suhar, NCIDQ, LEED AP, WELL AP, Fitwell Ambassador; Charlene Mendez, LEED AP BD+C

Level: IntermediateTopic: Finance & Business

“Procurement Test Results Prove FMs Can Slash the Cost of Services”Speaker: Dean Kashiwagi, PhD; P.E.; IFMA Fellow

Level: AdvancedTopic: FM Solutions

“Wake Up Call: Minimizing the Impact of Retirement on Your Facility Team”Speaker: David Trask

Level: AdvancedTopic: Leadership

“Building a Better Business Case for Your Facilities Master Plan”Speaker: Thomas Mitchell, CFM, CFMJ, IFMA Fellow

12:00 - 1:30 pm LUNCH

1:30 - 2:30 pm

3.01 3.02 3.03 3.04 3.05 3.06

Level: AdvancedTopic: Communications

“Communicate With Success: Improve Your Presentation Skills in 60 Minutes”Speakers: Shannon Alter, CPM

Level: AdvancedTopic: Human Factors

“A Parallel Springboard to Accomplishing Fine-Tuned Control of Workplace Health and Wellbeing”Speakers: Young Lee; Matthew Schottenfeld, FITWEL, NAB

Level: IntermediateTopic: Communications

“In Your Post-Virus Workplace: Crisis Communications: Always Acknowledged, Never Planned or Trained”Speaker: Bo Mitchell, CEM, CPP, CHS-V, CBCP, CHSP,+

Learning Level: AdvancedTopic: Leadership and Stratey

“Applying ISO 41012 to Level Up Your Sourcing Strategy”Speakers: Casey Martin, CFM, AIA, PMP; Laverne Deckert

Coming Soon

Level: IntermediateTopic : Risk Management

“Facility Management, Business Continuity and COVID-19: What Have We Learned?”Speaker: Dr. Steven Goldman

2:30 - 2:45 pm BREAK

4.01 4.02 4.03 4.04 4.05 4.06

2:45 - 3:45 pm

Level: IntermediateTopic: Human Factors

“Designing for Wellbeing: Smart Buildings and the Future of Workplace Design”Speakers: Melissa Marsh

Level: IntermediateTopic: Workplace Evolutionaries

“Lessons Learned: Work on the Move 3”Moderator: Kate NorthPanelists: Phil Dunn, FMP; Kelle Barfield, SHRM; Dale Benz, FMP, CFM, LEED AP O+M

Learning Level: IntermediateTopic: Risk Management

“A Competitive Edge for Businesses: Writing Effective Business Continuity Plans”Speaker: Kathryn Scourby, CBCP

Learning Level: IntermediateTopic: Technology

“Where Am I? Where Are My Assets? Leveraging Indoor Positioning with Existing Floor Plans for Wayfinding and Asset Location”Speaker: Peter Costanzo, FMP, MBA

Level: Topic: FM Solutions

“How IoT and Data Can Help Facility & Property Managers Manage Differently”Speaker: Olivier Durand-Viel

Level: BeginnerTopic: RBI

“FM Salary, Compensation, and Facility Operations Benchmarks: Results from RBI’s Latest Research Projects”Speaker: Jake Smithwick, PhD, MPA, FMP, SFP(No CEU Available)

3:45 - 4:00 pm BREAK

5.01 5.02 5.03 5.04 5.05 5.06

4:00 - 5:00 pm

Level:Topic: Workplace Evolutionaries

“Reflections from WE: Belong: How to Start Talking About Diversity, Equity, Inclusion, and Belonging at Work”Speakers: Ellie Moody, CCMP, Prosci, LEED GA; Jessica Bantom, CCMP

Learning Level: IntermediateTopic: Human Factors

“Digital Nomads & Online Trust- Mobilizing, Managing and Enabling the Blended Workforce of the Future – Now”Speakers: Rochelle Haynes, BA, MA, PhD, CIPD, HEA; Tica Hessing; Chris Marrable, AFM3 M.Des.Sc.(FM) Hons, Dip.Arch

Learning Level: BeginnerTopic: Communicaitons

“I Can’t Hear You! Effective Communication in a World Full of Noise”Speakers: Trudy Blight, CFM. SFP. PMP, BID., NCIDQ; Kathleen Lausman, BES, MBA

Learning Level: BeginnerTopic: Technology

“AVI/IT Leaders Journey Back to the Office”Speaker: Joé Lloyd; Jenny Hicks; Nick Neibar

Level: IntermediateTopic: FM Solutions

“Data-Driven Decision Making: Connect Data & Effective Decision Making to Drive Strategic Organizational Change”Speaker: Brian Haines

Level: IntermediateTopic: Sustainability

“Epic Intergalactic Headquarters Case Study: Achieving a Net-Zero Campus and Beyond”Speakers: Paul Hutton, FAIA, NCARB, LEED Fellow; Nina Broadhurst, AIA, NCARB

Wednesday, October 27SUN BALLROOM A-D SUN BREAKOUT 1 SUN BREAKOUT 2 SUN BREAKOUT 3/4 TALLAHASSEE 1/2 SANIBEL 1/2 MIAMI 1-3

8:00 am - 9:00 am

6.01 6.02 6.03 6.04 6.05 6.06 6.07

Level: IntermediateTopic: Leadership

“The Experts’ Assessment: Lessons Learned and New Insights”Speakers: Peter Ankerstjerne,MBA, COP, FRICS, IFMA Fellow, IFMA Chair; Jeff Saunders; Dr. Marie Puybaraud; Kay Sargant, ASID, IIDA, CID, LEED AP, MCR; Luis Vina; Lynn Baez, CFM, SFP, FMP; Mark Wartenberg

Level: IntermediateTopic: Real Estate

“Your Goldilocks Moment: Getting Amenities Just Right!”Speakers: Cheryl Duvall. CID, FIIDA, LEED-AP, NCIDQ; Laurent Myers; Tom Kelley

Coming Soon

Level: IntermediateTopic: Leadership

“Timely Topic and Best Practices Among Women in FM - A Roundtable Event”Facilitator: Thomas HollandCo-Facilitators: Aimee Janousek, CFM; Maria O’Callaghan-Cassidy, CFM, SFP; Kami Yarbrough; Jessica Bickel

Level: AdvancedTopic: Sustainable

“Today, Tomorrow and Beyond - Waste Management”Moderator: Dean Stanberry, CFM, LEED AP O+MPanelists:

Coming Soon

Level: AdvancedTopic: Operations & Maintenance

“How Amazon Scaled the Gargantuan Task of Implementing Asset Management Across 100+ Buildings”Speaker: Vincent Yee, P.E.

9:00 am - 3:00 pm EXPO H ALL

3:00 - 3:15 pm BREAK

3:15 pm - 4:15 pm

7.01 7.02 7.03 7.04 7.05 7.06 7.07

Learning Level: BeginnerTopic: Leadership Development (Pecha Kucha style)

“Keeping & Attracting FM Talent” Moderator: Dean Stanberry, CFM, LEED AP O+MPanelists: Diane Levine, IFMA Fellow; MCR; Carolyn McGary, CFM, FMP, SFP

Coming Soon

Level: AdvancedTopic: Healthcare

“New Ways of Working changing the Healthcare Sector”Speakers: Alexander Redlein; Karin Schaad

Level: IntermediateTopic: Leadership (Workshop 1 hr)

“FMs as Disruptors: How We can Positively Influence our Organizations”Speaker: Alana Dunoff, FMP, IFMA Fellow; Leslie Groff, CFM

Level: BeginnerTopic: Technology

“Buildings – The Impact of Security Technology on Threats, Controls and Consideration for Facility Managers for the Future”Speaker: Sean Ahrens, MA.CPP, BSCP, CSC, Fsyl

Level: IntermediateTopic: FM Solutions

“Six Steps to Effective Capital Planning”Speaker: Patty Condon

Level: Topic: Workplace Evolutionaries

“Future Focused: How FM Leaders Continuously Adapt to Support Flexible Workplaces”Moderator: Mike PetruskyModerator: Kay Sargent; Lorri Rowlandson; Rex Miller

4:15 - 4:30 pm BREAK

8.01 8.02 8.03 8.04 8.05 8.06 8.07

4:30 - 5:30 pm Coming Soon

Level:Topic: Workplace Evolutionaries

“The Mosh Pit Goes Live! Hybrid is Here, How are We Driving Change”Speakers: Jomal McNeal; David Gray, MCR.w Coming Soon

Level: BeginnerTopic: Project Management (Workshop 1 hour)

“Getting What You Want - Writing Scopes of Work”Speaker: Phyllis Meng, CFM, SFP, IFMA Fellow; with YP

Level: IntermediateTopic: Finance & Business

“Strategic Sourcing for the FMs of Now: Deliver Quality and Savings in the New Decade”Speaker: Zachary Farrar, CFM, AssocRICS

Level: IntermediateTopic: FM Solutions

“Transformers: The Age of FM”Speaker: David Karpook

Level: BeginnerTopic: Operations & Maintenance (RBI)

“Leading Through the Crisis or Managing the Response: A Tale of Two Facility Managers in a Global Pandemic – COVID 19”Speaker: Collins Osayamwen, MSc, CFM, CFMJ, IFMA Fellow (no CEU available)

World Workplace 2021 Program Schedule

Wednesday, October 27 Thursday, October 28 Time Session Information

9:30 - 10:00 a.m.EA1.01“Tips for Designing Agile Commercial Interior Spaces in a World of Fixed Assets” Speaker: Steve Batchelder Sponsored by: Connectrac®

10:15 - 10:45 a.m.EA1.02“Better Planning for Todays Unknowns” Speaker: Mindy Butler Sponsored by: Sunbelt Rentals

11:00 - 11:30 a.mEA1.03“Exclusion: Protecting Your Facility’s Largest Areas of Exposure” Speaker: Troy Bergum Sponsored by: Xcluder

11:45 a.m. - 12:15 p.m.EA1.04“Better Strategic Capital Planning” Speaker: Josh Lowe Sponsored by: AkitaBox

12:30 - 1:00 p.m.EA1.05“AirAnswers Product Demonstration” Speaker: Chelsea Palaske Sponsored by: AirAnswers

1:15 - 1:45 p.m.EA1.06“An IWMS that Delivers a Fully Connected Workplace” Speaker: Bob Mostachetti Sponsored by: Nuvolo

2:00 - 2:30 p.m.EA1.07“Building Safe Entrances and Walkways” Speaker: Heidi Shetler Sponsored by: New Pig Corporation

Time Session Information

10:00 - 10:30 a.m.

EA2.01“The Digital Transformation of FM: What Every Facility Manager Needs to Know” Speaker: Darlene PopeSponsored by: Planon

10:45 - 11:15 a.m.

EA2.02“Professionalizing the Hybrid Workplace Transformation”Speakers: David Karpook & Erik JaspersSponsored by: Planon

12:00 - 12:30 p.m.

EA2.03“Stop the Spread: Improve IAQ & Protect Building Occupants from Airborne Microbes Using UV Air Disinfection”Speaker: Eric NelsonSponsored by: Heraeus Noblelight America LLC

Education Arena Presentations in The Expo, sponsored by

IFMA’S WORLD WORKPLACE 2021 | K ISSIMMEE, FLORIDA

, a brand of Legrand®