wrc innovation day 2017 · wrc innovation day 2017 delivering knowledge in a relationship economy ....

independent | trusted | innovative

WRc Innovation Day 2017

Delivering Knowledge in a

Relationship Economy

wrcplc.co.uk 2 independent | trusted | innovative

This is an interactive session - please

have your Innovation Day App ready!

Technical Showcase


Hitting leakage targets

Carmen Snowdon


Live Polling

For strategic decision making on any topic, are

uncertainties really understood and used correctly?

1. Yes - largely

2. At a strategic level, but not for operations

3. Not really very much at all

4. Don’t know


Hitting leakage targets

by reducing upstream losses

Service

reservoirs

Small customers?

Big customers

Big meters


Making decisions less uncertain


A success story,

working in partnership with

Understanding uncertainty around flow balance gives confidence in

making interventions and achieving real reductions in water use.

UFW of over 2Ml/d identified in this

area

Engineering review by DCWW

confirmed meter flow data correct

Inspection by WRc’s Assess and

Address® team identified location of

leak

DCWW repaired leak

Post-intervention UFW now over

2Ml/d lower

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwimlsvi5I_SAhWrIcAKHXLiBcwQjRwIBw&url=http://www.wisdom-project.eu/dcww-page&psig=AFQjCNHMW05btpwJ3k_tnxZdEW6ld9vlxw&ust=1487168563432142


Improving customer

experience and reducing

pollution fines

Peter Henley


Avoiding pollution incidents and fines

EA expects water

companies’ serious pollution

incidents to “trend towards

zero” by 2020. Numbers of rising main

failures have remained

constant throughout

recent years.

Largest contributor of

pollution incidents from the

sewer network are

pumping stations and their

associated rising mains.



EA Statement

“This case sends a clear signal to the

industry that safeguarding the

environment is not an optional extra, it

is an essential part of how all

companies must now operate.”



Solution

Robust strategies to manage and

mitigate risk, and reduce failures

Size of fine linked to company

turnover and number of repeat

offences


The Rising Main Doctor

Problem

• Rising main failures most likely to cause pollution

• Few practical inspection options

• Repeat failures lead to reputational damage and

prosecution

• Current focus on consequence of failure not

cause

• Few failure investigations carried out



Diagnosis

• Step by step failure investigation guide

• Answers questions:

• Is failure likely to recur?

• What should be done to prevent it?

• Target most efficient intervention options



Result!

Prevent repeat failures and avoid fines


Toxicology on demand

Justin Strutt

The National Centre for Environmental Toxicology

For any organisation, understanding the risk from chemicals is key to protecting human health and the environment Human health toxicology

Human health risk assessments Threshold values for human exposure to chemicals Advice on product safety

Environmental toxicology

Risk assessments considering the fate and behaviour of chemicals in the environment Effects of chemical exposure on wildlife Exposure resulting from both intentional use and release, and unintentional releases

Our Service Paradigm

EnterprisePREMIUM is our top level

subscription service, suited to

organisations that have a greater need

for our services

EnterprisePLUS is aimed at organisations with a more frequent

need for help and advice

Enterprise is aimed at organisations that require occasional

toxicological advice and support

• Annual single or monthly fee.

• 110 hours provided. • Reduced additional

hourly rate • Contact by e-mail or

phone



hourly rate. • Contact by e-mail



hourly rate. • Contact by e-mail

Tailored project solutions also available.

Our toxicologists are happy to discuss how we can support your needs.

Find them at the NCET stand!


New approaches to

ensuring that your drinking

water is microbiologically safe

Robert Pitchers


What is ‘Safe’ Drinking Water?

Water Supply Regs (2016):

• under regulation 4, water is deemed to be wholesome if it contains concentrations or values in respect of various properties…….

BUT

• also requires that water must not contain any micro-organism, parasite or substances at a level which could be a potential danger to human health


New approaches to ensuring your drinking

water is microbiologically safe

• Microbiologically safe drinking water requires knowledge of

pathogens not indicators.

• What is out there?

• Can it be eliminated effectively by water treatment?

• Is your water satisfactory?


Knowledge

AQUAVALENS

Application

WRc Disinfection

Forum

Implementation

Support to develop policy

Verification

Pathogen Risk Assessment

Assurance

WRc CT Toolbox


Truly integrated

catchment management

Karen Murrell


The Human Water Cycle


Challenges – balance need of many


Live Polling

Who is most responsible for achieving environmental

standards?

1. Water companies

2. Government

3. Farmers

4. Industrial companies


Predicting the effects of change!


River

oxygen

Final

effluent

70 year scenario Truly integrated catchment management – SIMPOL ICM

Demand > Supply

70 year scenario

Achieve regulatory standards at lowest cost

Use outputs to communicate with stakeholders

Greater confidence in business plans


Managing pesticides to

protect water resources

Andy Davey


Live Polling

If drinking water standards were applied to baked beans, how many cans of beans would you have to open before one bad bean was allowed to appear?

1. Two thousand

2. Two million

3. Twenty million


The water company challenge


Which pesticides should we worry about?


Risk screening


What’s on the horizon?


Future forecasting


Business planning


WRc Waste Doctors

diagnosing the cause,

prescribing the cure

Dr Kathy Lewin


Previous prescriptions


Examination


Live Polling

How much does your waste currently cost you?

1. Don’t know

2. Too much!


Headache identifying value recovery options for your wastes?


Finding WM3 waste classification a pain?


Case notes:

biobed from contaminated minewater treatment


Case notes: IBA/Ash factory


Need treatment?

Consult WRc’s Waste Doctors!


The economic model for

trunk main active leakage control

Keith Walker


The economic model for

trunk main active leakage control

Pressure Management Customer Side Leakage

Distribution Pipe Leakage

Desalination

Service Pipe Leakage

Conservation

Compulsory Metering

Transportation, Transfer and Imports

Reuse & Recycling

Smart Metering Network Replacement


How much of my network

do I really need to replace

Keith Walker


4%


A step change in pressure

pipeline rehabilitation

James Hatt


Pocket more knowledge

Mark Hitchmough


WRc Digital


WRc Digital

Knowledge

Base

Documents

CAD

New Projects

& refurbishments

H&S

File H&S

Manuals

Drawings O&M

Po

pu

latio

n

Contractors

Manufacturers

Consultants

Asset

record

Where does information go?


CASE STUDY - Ministry of Defence

Key Elements

• 12,300 weapons covered

• All weapons bar-coded

• Data transfer and audit from legacy system

• New information recorded

• Created process and rules for weapon transfer between sites

• Links to document information

Lead Consultant: COGNICA ltd

Value: c.£50,000

Team Size: 6 data cataloguers and

project manager plus IT support

team

Duration: 4 months


..a big enough net and we won’t miss anything?


..or was your specification too vague?


..or do you need a bigger boat?


Live Polling

Which statement most honestly describes your information management strategy?

1. I know what I want but don't know how to get it.

2. My processes deliver all I require.

3. I collect everything that's available so I must have what I need.

4. I have to understand what's most important before I can set up my systems.


WRc Digital


Thank you for participating!

Visit our stands to find out more!



Closing Remarks