writing effective maintenance procedures

Writing Effective Maintenance Procedures

15 - 19 Nov 2020, Dubai

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Introduction

As equipment and processes have become more complex so

too has the work of maintainers and operators become more

complicated thereby increasing the need for written procedures.

Sound management practices encourage written procedures and

most regulations now demand them for many processes.

The International Organisation for Standardization includes the

control and use of procedures as a key element of a company’s safety

and quality management system. The purpose of this GLOMACS

Writing Effective Maintenance Procedure training course is to make

your procedure-writing efforts as efficient as possible and to create,

update and maintain accurate and effective procedures.

This training course will highlight:

• Documented Procedure Needs Analysis, Policies and Standards

• Subject matter research including OEMs, internal and external

authorities, end users

• Pitching the narrative and vocabulary at the correct level,

sentence structure, quantified values

• Tools and Technology to create procedures that are easy to

maintain and control

• Control the distribution and revision of Procedures

• Linking Procedures to work orders and Job Instructions

Objectives

By the end of this GLOMACS training course, participants will be

able to:

• Understand the purpose of documented procedures and

documented information

• Understand safety, environmental and quality requirements

• Design a procedure management system

• Write maintenance and operating procedures

• Control the distribution and documentation and procedures

Organisational Impact

This GLOMACS Writing Effective Maintenance Procedure training

course provides an organisation with the capability to produce fit-for-

purpose procedures to a consistent style, format and language that

communicate with clarity and can also be maintained with ease.

Re-usability, maintainability and portability aspects are emphasised

to ensure that the organisation achieves maximum return on its

investment.

Training Methodology


course uses a variety of proven adult learning techniques to ensure

maximum knowledge and skill transfer.

This GLOMACS training course is presented by a procedure

documentation expert that has many years of practical experience in

the field of maintenance. The content is delivered by means of lectures,

discussion and lot hands-on practice using customer selected case

study and a library of templates that enable the delegates to practice

the techniques and processes that they are learning.

Personal Impact

Participants will gain the knowledge skill to take procedure writing

with a degree of competence and confidence that may have been

lacking in especially the following areas:

• Making subject matter experts willing participants in the process

• Analysing Systems to determine programmed maintenance

requirements

• A Writing Style that communicates in the active voice with

brevity and clarity

• Structured Facilitation of Procedure Information gathering

meetings

• The Use of Templates, Frameworks and Layouts to improve

efficiency and effectiveness of writing

Who Should Attend?


course is suitable for all professionals that will at one time or other

need to develop or participate in the development of maintenance

and operations procedures and documentation including:

• Maintenance and Operations Team Leaders

• Engineers

• Process Controllers

• Maintenance Supervisors

• Maintenance Planners

• Reliability Engineers


DAY 1

Introduction

• Why written procedures are necessary?

• The Types of Maintenance Procedures and

Documentation

• Current Trends in Procedures and

Documentation

• Regulatory and Safety Considerations

DAY 2

Maintenance and Operating Procedure

Management System Design

• Determine the System and CMMS

Requirements

• Procedure Users Needs Analysis

• Criteria that Determines the Need

• The Sections and Layout of Each Type of

Procedure

• Procedure RASCI

DAY 3

Procedure Writing Efficiency

• Information Sources for Procedure Writing

• Software Tools for Writing Efficiently

• Fonts, Paragraph Formatting that Enhances

Readability

• The Use of Templates, Boilerplate, Autotext

• Practical: Use Tools and Techniques to

Enhance Efficiency

DAY 4

Procedure Writing

• Language, Grammar and Vocabulary

• Use OEM Information Sources

• Use Subject Matter Experts

• Practical: Write a Draft Procedure

DAY 5

Procedure Control

• Review and Approval

• Procedure Repository for Soft copies

• Distribution Matrix for Hard Copies

• Update and Revision Process

• Techniques to Improve Usage by End-users

• Conclusion

SeminarOutline

REGISTRATION DETAILS

LAST NAME:________________________________________FIRST NAME:_______________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:________________________________________________EMAIL:_____________________________________________

AUTHORISATION DETAILS

AUTHORISED BY:_____________________________________________________________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:_____________________________________________EMAIL:_____________________________________________

PAYMENT DETAILS

q Please invoice my company q Cheque payable to GLOMACSq Please invoice me

CERTIFICATION

Successful participants will receive GLOMACS’ Certificate of Completion

P.O. Box 74653 Dubai, U.A.E.T: +971 (04) 425 0700 | F: +971 (04) 425 0701E: [email protected] | W: www.glomacs.com

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Code Date Venue FeesMN043 15 - 19 Nov 2020 Dubai - UAE $4,950

4 WAYS TO REGISTER

Tel: +971 (04) 425 0700 Fax: +971 (04) 425 0701Email: [email protected]: www.glomacs.com

TERMS AND CONDITIONS

• Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.

• Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.

• Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

• Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.

• Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours.

• Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.

• Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications.


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