writing for the web

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Writing for the Web Howard Hudson, Editor European Journalism Centre

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Lecture given to students at the European Journalism Centre in Maastricht, January 2010.

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Page 1: Writing for the Web

Writing for the Web

Howard Hudson, EditorEuropean Journalism Centre

Page 2: Writing for the Web

Image: Inju (Flickr)

Reading used to be relaxing...

Page 3: Writing for the Web

PrintNewspapers / magazines consumed more slowly

→ read at breakfast, on trains or planes→ more passive and relaxed: you get what you're given→ articles need to stand alone: they need to include background→ supposedly neutral, but often tailored to certain groups (education level, political orientation, etc.)

e.g. in UK, Sun / Daily Mail, Telegraph / Guardian

Page 4: Writing for the Web

Web

Web articles are often read after Googling, via RSS feeds or in between other tasks → more active and rushed > 'user-driven'→ articles can be shorter because they need less context > can link to archived material→ if readers don't know a word or concept, they can check online...

Page 5: Writing for the Web

Image: Wikipedia

Page 6: Writing for the Web

How little do we read on the web?

Between 20-30% of text on an average page

Higher literacy = higher scanning Assume 200-250 words by minute Around 4 words per second

Data: Jakob Nielson, www.useit.com

Page 7: Writing for the Web

Web: pros and cons

• Web = a linking medium = more distractions

• Readers filter information and 'cherry-pick' sources

→ WEB EDITORS = FILTERS = STILL IN DEMAND!

Page 8: Writing for the Web

Web: pros and cons

Web 2.0 has one BIG advantage:“You remember 10% of what you read, 50% of what you read AND hear, and 90% of what you read, hear AND interact with.” (Niels Thøgersen, DG Communication,

European Commission)

Page 9: Writing for the Web

Image: BuddhaMunx (Flickr)

Make the most of multimedia. Create podcasts, mash-ups or just add comments

Page 10: Writing for the Web

Major questions

Questions for new media outlets: → how do we build up our credibility?→ how do we make our product stand out from the media tsunami?→ how do we find our niche in the market?

Page 11: Writing for the Web

How to win credibility?

• Know and serve your audience in terms of style, perspective and desired content

• Find a unique angle and voice• Be consistent: Create or adopt a style guide

(BBC, AP); use either US or UK English

• Avoid exaggeration and marketing: obscures facts and loses you trust

• Use concise and objective text, esp. in headlines and summaries

Page 12: Writing for the Web

Headlines

Headlines need to be short, but make sense on their own:→ on average 5 words, 35 characters→ concise yet rich in information→ people often arrive via lists or feeds, with small and uniform text→ people often skip summaries

→ headlines are 'shop-fronts' for articles: people ignore unattractive/untrusted until recommended

Page 13: Writing for the Web

HeadlinesFront-load!→ first few words are key: for hooking readers and

improving Search Engine Optimization (SEO)→ open with main names or concepts from article→ old, precise words are best for SEO: people search

conservatively→ use the passive voice if it helps you front-load → drop a's and the's: saves space, ensures better

alphabetical listings

Page 14: Writing for the Web

Headlines and summaries

avoid 'clever' or novel words, unusual abbreviations, politically correct phrases → confuses people and search engines

don't repeat headline words early in summaries

Page 15: Writing for the Web

Keeping attention: Layout...

Use bullets or numbered lists→ Add sub-headings for chunks of text: descriptive

better than catchy (esp. for international audience)→ Format headings with bold or italics→ Use graphics and galleries

Use decimals (12 not twelve) → use 3 million rather than 3,000,000→ spell out non-factual numbers (thousands of cows, not

1000s of cows)→ use exact numbers to add credibility→ ok at start of sentences

Page 16: Writing for the Web

Keeping attention: Content

→ one idea per paragraph→ post updates, e.g. statistics (see Reuters)→ link to other sites: shows you've done your research

→ 'Front-load' article: begin with main position or conclusion, add key info, then essential context... aka the 'Inverted Triangle'

Page 17: Writing for the Web
Page 18: Writing for the Web

Long or short articles?

“A mixed diet that combines brief overviews and comprehensive coverage is often best” Jakob Nielson

→ Write short blogs (eg 800 words), with links to longer articles or research papers (eg 2000+ words)

→ Serves everyone: those who want a quick, light read and those who want more detailed info

→ Use links to longer articles rather than repeating the same background. Don't add to the 'media tsunami'...

Page 19: Writing for the Web
Page 20: Writing for the Web

Finding your voice...

'Three guides to writing: Structure, struggle and alcohol'

→ Write about what you care about→ Don't ramble or play with words→ Don't be pretentious→ Pity your reader: keep things simple and clear→ Click here for the full article.

(Kurt Vonnegut)

Page 21: Writing for the Web

Finding your voice...

Freewriting→ Begin with speed writing (e.g. 30 minutes)→ Then stop and do nothing but revise for the

same length of time→ Writing and revising use different parts of brain

(Peter Elbow)

Page 22: Writing for the Web

Thank you for listening!

Email:[email protected]

Web: www.eu4journalists.eu

www.ejc.net