wsa involvement presentation v01

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District 1 Division Meeting

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A presentation we gave to the World Sign Associates Division 1 meeting in Victoria BC. The presentation tells a story about an employee involvement implementation as well as 12 tools you can use to implement involvement in your organization. It ends with a STORY about a STORY!

TRANSCRIPT

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District 1 Division Meeting

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Why INVOLVEMENT is the Secret Ingredient

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U-Flow

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Help

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Beat the *** out of your competitors

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Long Term Strategic Competitive Advantage

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FOCUS

INVOLVEMENT

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7 Easy Steps to ...

10 ways to ...

8 Tips on how to ...

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$500 Billion!

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52%

30%18%

70%

Gallup

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ActivelyDisengaged

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Top Directed

Bottom Driven

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Make it so!

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Making it so!

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What is Involvement?

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Not Just Committed, Passionate and Proud

Know Mission and Goals

Use Talents and Discretionary Effort

HR Firm

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... fully absorbed & enthusiastic about work - take positive action to further the company’s reputation.

Wikipedia

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Know what they need to do.

They are allowed to do it.

They care.

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Use their own initiative to create ideas and act on them.

They get stuff done!

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Satisfaction is not Enough

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Summary - Involvement is:Caring Commitment to goals Using discretionary effort Working overtime when needed Enthusiastic

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“There are no such things as limits to growth, because there are no limits to the human capacity for intelligence, imagination and wonder.”

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“There are only three measurements that tell you everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction and cash flow…”

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“Do or do not.

There is no try.”

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60%

40%40%

60%

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Tons through the Plant

Safety - TRIF

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≠$100 ∞

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Losing $27,000to save $100?

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$20 Million Idea!

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$5 Million Mistake!

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Results?

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Results?

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Results?

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Results?

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Results?

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Results?

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Give people information

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Give people information

Track progress - Action Item Lists

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Give people information

Track progress - Action Item Lists

Team Discussion

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Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

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Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

Recognition

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Give people information

Track progress - Action Item Lists

Team Discussion

Power of Silence

Recognition

No Bonus

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What if?

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What if?

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What if?

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12 Tools

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1. Accountability

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2. Metrics

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3. Action Item List

Who What When

John Purchase new torque driver Tuesday, May 13

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4. Feedback

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5. Rewards

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6. Autonomy

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7. Progression Towards a Goal

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8. Cult

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9. Stories

Once upon a time, in a sign company far, far away ...

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10. Resources

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11. Repeat Often

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12. Humble

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SummaryStop Bribing

Provide Autonomy

Emphasize progress

Start a cult

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A Better Way

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Most Companies:What we doHow we do itWhy - Want to buy one?

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Best Companies:Why we do itHow we do itWhat we do.

Want to buy one?

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Golden Circle

HOW

WHAT

WHY

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People don't buy WHAT you do,they buy WHY you do it.

HOW

WHAT

WHY

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Everyone else says

(What) We make great computers,(How) They are beautifully designed and user friendly,(Why) Want to buy one?

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Apple says(Why)We believe in thinking differently, and challenging the status quo(How)The way we challenge the status quo is with beautiful design, simplicity, and is user friendly(What) We just happen to make great computers Want to buy one?

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What’s your story?

(What) We make great signs,(How) They are beautifully designed, long lasting and easy to program(Why) Want to buy one?

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Rewrite your story?

(Why)We believe in challenging the status quo in everything we do,(How)The way we challenge the status quo is with beautiful design, simplicity and quality(What) We just happen to make great signs. Want to buy one?

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Sell to PeopleWho BelieveWhat You Believe

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Attract the right people

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Attract the right people

Donald Sterling

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Attract the right people

Adam Silver

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Involvement = $Responsibility is YoursTop Directed - Bottom Driven

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What one thingcan you do Mondayto improveinvolvement?

Homework

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