wsa involvement presentation v01
DESCRIPTION
A presentation we gave to the World Sign Associates Division 1 meeting in Victoria BC. The presentation tells a story about an employee involvement implementation as well as 12 tools you can use to implement involvement in your organization. It ends with a STORY about a STORY!TRANSCRIPT
District 1 Division Meeting
Why INVOLVEMENT is the Secret Ingredient
U-Flow
Help
Beat the *** out of your competitors
Long Term Strategic Competitive Advantage
FOCUS
INVOLVEMENT
7 Easy Steps to ...
10 ways to ...
8 Tips on how to ...
$500 Billion!
52%
30%18%
70%
Gallup
ActivelyDisengaged
Top Directed
Bottom Driven
Make it so!
Making it so!
What is Involvement?
Not Just Committed, Passionate and Proud
Know Mission and Goals
Use Talents and Discretionary Effort
HR Firm
... fully absorbed & enthusiastic about work - take positive action to further the company’s reputation.
Wikipedia
Know what they need to do.
They are allowed to do it.
They care.
Use their own initiative to create ideas and act on them.
They get stuff done!
Satisfaction is not Enough
Summary - Involvement is:Caring Commitment to goals Using discretionary effort Working overtime when needed Enthusiastic
“There are no such things as limits to growth, because there are no limits to the human capacity for intelligence, imagination and wonder.”
“There are only three measurements that tell you everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction and cash flow…”
“Do or do not.
There is no try.”
60%
40%40%
60%
Tons through the Plant
Safety - TRIF
≠$100 ∞
Losing $27,000to save $100?
$20 Million Idea!
$5 Million Mistake!
Results?
Results?
Results?
Results?
Results?
Results?
Give people information
Give people information
Track progress - Action Item Lists
Give people information
Track progress - Action Item Lists
Team Discussion
Give people information
Track progress - Action Item Lists
Team Discussion
Power of Silence
Give people information
Track progress - Action Item Lists
Team Discussion
Power of Silence
Recognition
Give people information
Track progress - Action Item Lists
Team Discussion
Power of Silence
Recognition
No Bonus
What if?
What if?
What if?
12 Tools
1. Accountability
2. Metrics
3. Action Item List
Who What When
John Purchase new torque driver Tuesday, May 13
4. Feedback
5. Rewards
6. Autonomy
7. Progression Towards a Goal
8. Cult
9. Stories
Once upon a time, in a sign company far, far away ...
10. Resources
11. Repeat Often
12. Humble
SummaryStop Bribing
Provide Autonomy
Emphasize progress
Start a cult
A Better Way
Most Companies:What we doHow we do itWhy - Want to buy one?
Best Companies:Why we do itHow we do itWhat we do.
Want to buy one?
Golden Circle
HOW
WHAT
WHY
People don't buy WHAT you do,they buy WHY you do it.
HOW
WHAT
WHY
Everyone else says
(What) We make great computers,(How) They are beautifully designed and user friendly,(Why) Want to buy one?
Apple says(Why)We believe in thinking differently, and challenging the status quo(How)The way we challenge the status quo is with beautiful design, simplicity, and is user friendly(What) We just happen to make great computers Want to buy one?
What’s your story?
(What) We make great signs,(How) They are beautifully designed, long lasting and easy to program(Why) Want to buy one?
Rewrite your story?
(Why)We believe in challenging the status quo in everything we do,(How)The way we challenge the status quo is with beautiful design, simplicity and quality(What) We just happen to make great signs. Want to buy one?
Sell to PeopleWho BelieveWhat You Believe
Attract the right people
Attract the right people
Donald Sterling
Attract the right people
Adam Silver
Involvement = $Responsibility is YoursTop Directed - Bottom Driven
What one thingcan you do Mondayto improveinvolvement?
Homework
