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Developed by

Fall 2010 Public Services Information Fair

Virtual Reference: New Ask- A- Librarian interface and features

1.  New interface uses “auto suggest” hoping to provide

answer to question before submitting and waiting forresponse

2. You can also call it a knowledge base or FAQs, easy to use

these answers in our in-person work too.

3. Answers in the auto suggest may also be copied by

librarians when answering questions

4. Questions may be transferred to various librarians as well

as to the law library, medical library, and to access services

5. A separate IM feature is in the process of being

implemented

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Developed by Rebeca Befus

Fall 2010 Public Services Information Fair

re:Search

Giving students the research skills they need to succeed 

1.  What is it? re:Search is our update to the SearchPath information

literacy modules. The six lessons will introduce students to the library,

help them choose a topic, find resources including books and articles,

evaluate web sites for quality, and learn about plagiarism.

2. Location www.lib.wayne.edu/research

3. Navigation you can move between the lessons and pages within the

lesson using the navigation bars at the top of the page

4. Contents the lessons contain videos, interactive activities, and check-

lists to help students through the entire process of writing a paper.

Each lesson ends with a quiz. Students can even email the results to

their professor for credit! 

5. Citations Game is a flash based game that teaches students how cite

resources using APA and MLA style. Students construct citations for a

book, article, and website. This is the last item in Lesson 6: Plagiarism 

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Developed by Anne Hudson & Judith Arnold

Fall 2010 Public Services Information Fair

LibGuides  —  What are they & how can I use

them?

LibGuides can be found on the Library homepage under GUIDES link. They have been created by

Librarians and library staff to provide online help.

1  Cover all subject areas Librarians have created subject guides to help students doing

research in all different majors and disciplines, from Art to Women’s Studies.

2  Suggest resources LibGuides recommend the best resources, like databases and

websites, for doing research in a specific subject. They also explain “how to” use and locate these

resources. 

3  “How-to” guides There are also many “how-to” guides available on topics such as how to

cite using APA and MLA, Safety and Security, Reference Tools, and EndNote.

4  Course guides Course guides are also available for many courses like ENG 1020, to help

students find the specific resources they need for course assignments. 

5  Contact a librarian Guides also contain contact information for the liaison librarian and

many librarians can be emailed directly from the guide page. 

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Fall 2010 Public Services Information Fair

Research Pro

1.  Research Pro is a resource that searches multiple databases through one easy

search.

2.  You can get to Research Pro by clicking on the “Article Database” tab on the

library home page and then click “Metasearch” link OR you can do an Encore

search and on the results page, click on the “More Resources” link in the lower

right side of the screen.

3.  You can search all databases in a category or select individual database titles.

4.  The results page displays the databases by the fastest returned as being listed

first. You can click to the results from another database by using the boxes on the

right side.

5.  You can link to the full-text of the article directly via PDF link OR click on the

article title and use the Article Linker button.

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Developed by

Fall 2010 Public Services Information Fair - J.Sharpe

577-2289

GETTING ARTICLES AND BOOKS

FIND ARTICLE

1.  A

Clicking Full Text links will initiate asearch of most Library System resources 

REQUEST ARTICLE if an article is not online,Request digital delivery of Article

FIND BOOK OR CD/DVD 

Start your search for books or media

REQUEST BOOK OR CD/DVD 

If a book is in the catalog, click:

If a book is not in the catalog, click:

IF BOOK IS NOT IN MEL, REQUEST IT FROM INTERLIBRARY LOAN 

from www.lib.wayne.edu (or click Article Databases) 

Most search results in will have one of the links:Full-Text @ Wayne State or Check Library Holdings 

Most search results in Article Databases will have one of the links:

or

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Undergraduate Library One Stop Service Desk

1.  One Stop Shop: No more multiple lines!

No more standing in line at one desk just to be told that you need to stand in a

line at another desk.

2.  One desk=multiple services

A single service point where you can have all your questions answered- be it

reserves, reference, etc. –as well as basic check in/checkout services.

3.  Direct Services

The library will increase the number of computers that patrons can use to quickly

search the catalog for media, circulating, or reserve materials.

4.  Personal Service:

With having a single combined desk this will allow Librarians to offer more

personalized service- such going to the stacks to help search for a book or going

to a patrons computer station- without leaving the desk empty for another

patron to wait.

5. The Future!

The library will look at self-checkout systems that could reduce the wait to

checkout material and offer greater personal service for those who need, or

wish, to speak directly to a library person.

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Developed by Katrina Byrne

Fall 2010 Public Services Information Fair

Student Technology Studio (STS)

Multimedia assistance for studentsLocated on the 2

ndfloor of the Undergraduate Library

1.  Who may use the STS?

Any currently registered WSU student

Any WSU faculty or staff member

2.  What is the purpose of the STS?

To provide technology equipment and software for individual or small groups

of students to use in creating course-related multimedia projects or

assignments

3.  What types of hardware/software are available at the STS?

Hardware: 3 iMacs, 4 PCs, scanners, black and white laser printer

Software: Adobe Creative Suite 5, Final Cut Express, Microsoft MovieMaker,

Camtasia Studio, Microsoft Office 2007 & more

4.  Where do I find out more about the STS?

Visit www.lib.wayne.edu/services/computing/labs/sts/ for a complete list of 

hardware/software, our hours, and more information

5.  Who do I contact if I have questions or want to bring a class to the STS?

Katrina Byrne (dv5445@wayne.edu), UGL Librarian