Presentation on UFTAA

{United Federation of Travel Agents Association}

Mudit Mittal

MBA IVth Sem.

Introduction

• The United Federation of Travel Agents’ Associations (UFTAA) emanates from the Universal Federation of Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966.

• UFTAA was originally founded as a result of a merger of two large world organizations, FIAV and UOTAA, recognizing the need to unify travel agencies and tour-operators into one international federation.

• In 1989, coming from Brussels, UFTAA set up its General Secretariat in the Principality of Monaco.

• UFTAA started its operation as a Confederation on January 1st, 2003. It is a non-profit Confederation of international scope, representing Regional Federations comprising some 80 national associations. 

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Contd…

• UFTAA is a world body representing the travel agency and tourism industry.

• UFTAA effectively represents Travel Agents and Tour Operators views on both Inbound and Outbound travel by continuous dialogue and consultation with other international organizations such as the International Air Transport Association (IATA), the International Hotel and Restaurant Association (IH&RA) the International Union of Railways (IUR), the International Road Union (IRU), and the International Chamber of Commerce (ICC) to mention only a few.

• UFTAA has consultative status with the UN/NGO/ECOSOC, and works closely with other world bodies such as UNESCO, WHO etc. for a sustainable and responsible tourism. UFTAA is an affiliate member of the World Tourism Organization (WTO) and its Business Council (WTOBC).

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• The Universal Federation of Travel Agents Association represents 114 National Associations and additional Affiliate members in a total of 121 countries.

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Functions

• UFTAA seeks to encourage travel among people of all nations and to support the freedom of travel throughout the world.

• UFTAA seeks to reduce or abolish bureaucratic obstacles to travel.

• Recognizing the need to unify travel agencies and tour-operators into one international federation carrying the voice and defending the rights of travel industry professionals.

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• To provide Liability Insurance to its members agencies and operators, UFTAA is working closely with major insurance companies to protect travel agents from any actions brought against them for accidents to third parties that may occur on the travel agents property or for injury during their travel or in their accommodation during performance of their professional activities.

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• During 1990, in co-operation with IATA and National Associations, UFTAA initiated the Professional Travel Agents Card Programme, which is available to the staff of Travel Agencies, Tour Operators, and in some countries, Allied Members. The card is accepted world-wide as identity for discounted travel, accommodation, and travel services for Travel Agents.

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UFTAA Training Programme

• UFTAA is dedicated to Education and Training and maintains the UFTAA Educational Academy.

• UFTAA has an active partnership with the IATA/UFTAA Training Programme and includes a four level educational programme. The new courses also include Marketing and Management education.

• The IATA-UFTAA Training Programme is available through a number of means including Distant learning.

• Classroom teaching at 220 authorized training centres around the world as well as made to measure courses at the students locale.

• To date over 200,000 students have participated in the IATA-UFTAA Training Programme.

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THANK YOU