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UnderstandingCultures
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In case you needed further proof that the human race is doomed through stupidity, here are some
actual label instructions on consumer goods:
1. On Sears hairdryer: "Do not use while sleeping". [ee, that!s the only time I hae to wor# on my
hair$
%. On a bag of &ritos: "'ou could be winner( )o purchase necessary. Details inside". [*idently, the
shoplifter special$+. On a bar of Dial soap: "Directions: se li#e regular soap." [-nd that would be how...$
/. On some Swanson fro0en dinners: "Sering suggestions: Defrost." [ut it!s 23ust2 a suggestion$
4. On 5esco!s 5iramisu dessert 6printed on bottom of bo78: "Do not turn upside down". [Oops, too
late($
9. On ar#s ; Spencer read <udding: "<roduct will be hot after heating". [-s sure as night follows
the day...$=. On pac#aging for a >owenta iron: "Do not iron clothes on body". [ut wouldn!t this sae een
more time$
?. On oot!s @hildren!s @ough edicine: "Do not drie a car or operate machinery after ta#ing this
medication". [Ae could do a lot to reduce the rate of construction accidents, if we could 3ust get
those 4ByearBolds with headBcolds off those for#lifts.$
C. On )ytol Sleep -id: "Aarning: ay cause drowsiness". [One would hope$
1. On most brands of @hristmas lights: "&or indoor or outdoor use only". [-s opposed to what$
11. On a Eapanese food processor: ")ot to be used for the other use". [I gotta admit, I!m curious$
1%. On Sainsbury!s peanuts: "Aarning: @ontains nuts". [)*AS &F-SG$
1+. On an -merican -irlines pac#et of nuts: "Instructions: open pac#et, eat nuts." [Step +: &ly Delta$
1/. On a child!s Superman costume: Aearing of this garment does not enable you to fly". [I don!tblame the company. I do blame parents for this$
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Social ClassSocial Classis Determined by a Complex Set of
Variables, Including:Income,Family Background,andOccupation.
Social Class Influences:
H o w M u c h M o n e y W i l l B e S p e n t
H o w M o n e y W i l l B e S p e n t
A c c e s s t o R e s o u r c e s S u c h a s E d u c a t i o n , H o u s i n g , a n d C o n s u m e r G o o d s
T a s t e a n d L i e s t y l e s
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Social StratificationSocial StratificationRefers to the Creation of
Artificial Divisions In a Society by:
StatusHierarchy
Some Members AreSomehow Better OffThan Others
Achieved
StatusEarned ThroughHard Work
Ascribed
StatusObtained ThroughLuck or Inheritance
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Class Structure
A c c e s s t o R
e s o u r c e s S u c h A s M o n e y ,
E d u c a t i o n , a n d L u x u
r y G o o d s
! p p e r " ! p p e r
# $ % &
L o ' e r " ! p p e r
( $ ) &
! p p e r " M i d d l e
( ) $ * &
M i d d l e C l a s s
% ) &
W o r + i n g C l a s s
% &
L o ' e r B u t - o t L o ' e s t
. &
R e a l L o ' e r " L o ' e r
/ &
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ocial Mobility
Social MobilityRefers to the
Passage of Individuals FromOne Social Class to Another.
Horizontal Mobility
Upward
Mobility
DownwardMobility
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Components of Social Class
Educational
Attainment
0ccupational
1restige
2ncome
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3ad or Trend4
Questions to Ask to Determine if a Trend, Which
Lasts for Some Time, is Occurring Include: 5 o e s i t 3 i t W i t h B a s i c L i e s t y l e C h a n g e s 4 5 o e s i t 3 i t W i t h B a s i c L i e s t y l e C h a n g e s 4
W h a t a r e t h e B e n e i t s 4 W h a t a r e t h e B e n e i t s 4
C a n i t 6 e 1 e r s o n a l i 7 e d 4 C a n i t 6 e 1 e r s o n a l i 7 e d 4
2 s i t a T r e n d o r a S i d e E e c t 4 2 s i t a T r e n d o r a S i d e E e c t 4
W h a t 0 t h e r C h a n g e s H a 8 e 0 c c u r r e d i n t h e M a r + e t 4 W h a t 0 t h e r C h a n g e s H a 8 e 0 c c u r r e d i n t h e M a r + e t 4
W h o H a s A d o p t e d t h e C h a n g e 4 W h o H a s A d o p t e d t h e C h a n g e 4
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3ads, 3ashions and Classics
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Defining The Modern Family
E9tended
3amily
-uclear
3amily
3amily
Household
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ffects of Family tructure on
Consumption
The 3amily Lie Cycle :3LC; Com6ines Trends in 2ncome
and 3amily Composition With the Changes in 5emands1laced !pon This 2ncome$
3our <aria6les are -ecessary to 5escri6e These
Changes=
A g e
C h i l d r e n > s A g e s : i a n y ;
M a r i t a l S t a t u s
1 r e s e n c e o r A 6 s e n c e o C h i l d r e n i n t h e H o m e
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amily Life Cycle
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Family Decision Making
A c c o m m o d a t i 8 e G r o u p M e m 6 e r s H a 8 e 5 i e r e n t
1 r e e r e n c e s a n d C a n > t A g r e e
o n a 1 u r c h a s e T h a t
W i l l S a t i s y E 8 e r y o n e $
T y p e s o 1 u r c h a s e 5 e c i s i o n s
M a d e 6 y 3 a m i l i e s
C o n s e n s u a l G r o u p A g r e e s o n t h e 5 e s i r e d
1 u r c h a s e , 5 i e r i n g 0 n l y i n
T e r m s o H o ' 2 t W i l l
B e A c h i e 8 e d $
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Consumer Socialization
2nluence o 1arents 2nluence o Media
Authoritarian
-eglected
2ndulgent
E"Ba6ysitter
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What is Culture?
Culture includes the entire heritage o a society
transmitted 6y 'ord, literature, or any other
orm$ 2t includes all tradition, ha6its, religion, art,
and language$ Culture aects the human aspect
o a person>s en8ironment= it consists o 6elies,
morals, customs and ha6its learned rom others
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Cultural Infuences
Cultural 2nluences Cultural Messages Consumer 5ecision 1rocess
Religion, History, Symbols, Morals, Selecting and Prioritising
Family, Language, Rules of Behaviour, Wants fr Goods and Services Beha8iour
rts! "ntertaiment, #no$ledge
"ducation
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Low Context
S'iss German
GermanScandina8ian
!nited States
3rench
English2talian
Spanish
Gree+
Ara6
Chinese?apanese
High Context
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!ncertainty A8oidance
(##
%a&an
France
Me'ico
Bra(il
Meast
Germany
1o'er Wafrica 1o'er 5istance Holland 5istance
# )S *ndonesia (##
)#
H+ong
#
!ncertainty A8oidance
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Masculinity
(##
%a&an
Me'ico
)#
Germany
H+ong )S
2ndi8idual Meast 2ndi8idual
# *ndonesia Bra(il (##
Wafrica France
Holland
#
Masculinity