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www.alcatel.com/enterprise Alcatel e-Business Networking

Alcatel MentoringNumbering Plan & Call by NameAlcatel MentoringNumbering Plan & Call by Name

Alcatel e-Business Networking — 2

What’s coveredWhat’s covered

Numbering/Suffix Plan

Call by Name


Numbering/Suffix PlanNumbering/Suffix Plan


Numbering Plan Description

What does the numbering plan consist of?

Users directory numbersAttendants and hunt group directory numbersTrunk group seizure prefixesPhone feature prefixes (i.e. forwarding)ARS prefixesSpeed dial numbersNetwork numbers



CharacteristicsThere is a maximum of 50,000 entriesEach number can consist of up to 8 digits

Available digits are 0 thru 9, *, #, A, B, C, D

Prefixes or directory numbers can be used with a time out (T)

The numbering plan can be extended by adding a T at the end of the prefix:

Example 1:– 9T: ARS prefix– 9123: A user’s directory number


Suffix Plan Description

What does the suffix plan consist of? Specific telephone features

Broker call (Flip Flop)Three-party conferenceIntrusionWaiting on free or busy stationBusy camp-onCall announcementEnquiry call…


Suffix Plan DescriptionSuffix Plan Description

CharacteristicsSuffixes are dialed during a conversation or on a tone other than the dial tone (For example: a voice guide)Each number can consist of up to 8 digits

Available digits are 0 thru 9, *, #, A, B, C, D


Call by NameCall by Name


Call by Name PossibilitiesCall by Name Possibilities

Call by Name on Reflexes Phones integrated keyboardCall by name on OmniVista LDAPCall by name on 4980 SoftphoneCall by name on 4059 MAC (Multimedia Attendant Console)


Call by Name DescriptionCall by Name Description

Call by Name on Reflexes Phones integrated keyboard

OmniPCX Enterprise PhonebookAuthorized users can call by name by consulting the integrated phonebookUp to 60,000 entries (entry = name + directory number) can be defined (including names + speed dialling numbers)



Call by Name on Reflexes Phones integrated keyboard: LDAP OverflowLDAP Overflow

An integrated LDAP client allows a user to call by name using an external LDAP server

Example: It is possible to overflow on a designated LDAP server when using the Call By Name function

Call Server

LDAP directory

server

John Doe1

John Doe unknown

2

John Doe?3

John Doe = 34204

John Doe: 34205John Doe: 34206


OXE LDAP integration ServicesOXE LDAP integration Services

Search schemeNormal Mode

Automatic overflow: In case of unsuccessful search in the OXE phonebook, a search is automatically launched in the external LDAP server.Manual overflow: In case of successful search (at least one answer) in the OXE phonebook, the user can, by pressing a "softkey", overflow on the LDAP server

Multi-company (multi-tenant) mode (In R5.1)The LDAP directory managed in the corresponding entity will be used

Several types of phone numbers can be given for one name with the following priority order

Internal phone number, external number, mobile numberOnly the first answer is given in case of multi value attributes


OXE LDAP IntegrationOXE LDAP Integration

Restrictions/limitationsLDAP version 3.0 or higherManual overflow on 4035 sets only (softkey)No referral in the current OXE releaseThe "Call By Name" software license also allows:

The "LDAP overflow" featureThe "text messaging" feature: The possibility to send, leave or receive a text message with an authorized set



Call by name on OmniVista LDAPThe OmniVista 4760 LDAP Directory

Any user can call by name by consulting the Web directory access from OmniVista, either for Internal or external numbers.Any user can access the Web directory and register any Reflexes 4020/4035 (digital or IP) set to make calls.This feature uses STAP (Simple Telephony Application Protocol) to place calls after the phone is registered.The STAP parameter has to be “authorized” in the related set user profile.



Call by name on OmniVista LDAP



Call by name on 4980 SoftphoneOmniPCX phonebook, personal phonebook, groupware phonebook, or external LDAP

A 4980 softphone user can dial by name from the PC keyboard.The search is performed after two characters are entered, and beginning with the OmniPCX phonebook and personal/groupware phonebook if any.By adding a third character, the search is extended to any additional external LDAP directory (Netscape, Lotus, Exchange.The LDAP directories can be added at the 4980 server level (therefore no programming required at the user client) or can be added by each user.



Call by name on 4980 Softphone



Call by name on 4059 MAC (Multimedia Attendant Console)

OmniPCX phonebook and/or external LDAPUsing the MAC keyboard to dial by name.The search is performed after two characters are entered, and beginning with the OmniPCX phonebook.By adding a third character, the search is extended to any additional external LDAP directory (Netscape, Lotus, Exchange.The LDAP directories are added in each 4059 MAC application.

Note: The LDAP integration in OXE for the LDAP overflow on the Reflexes phones, is independent of the LDAP dialing from 4980 Softphone and 4059 MAC.


Large Network Dialing Plan ExampleLarge Network Dialing Plan Example


What’s coveredWhat’s covered

Design/Customer Considerations

Results – the Dialing Plan


Advocate Design Considerations

What were the requirements?

One homogenous network with >36,000 ext.Organize plan around geography and responsibility

Identify incoming calls by group or site

Recover current DIDs when possibleManagement simplicity



Results6-digit dialing plan was used

Support existing user populationEnough capacity for growth, special number considerations1st digit-area identifier, 2nd digit-site identifierMix of geographical & task division, i.e AHC

– Task & geographical representation can coexist in the same node

BreakdownAHC Group – 1XXXXXNorth – 2XXXXXCentral – 3XXXXXSouth – 4XXXXXSupport – 5XXXXXNorthside – 6XXXXXSpeed Dial – 7XXXXXTrunk Seizure/Special Functions – 8 & 9

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Documents

alcatel ebusiness networking

omnivista ldap slide

description ldap overflow

softphone slide

ldap directories

d slide

users directory number

designated ldap server