www.bakertilly.co.uk

Delivering Value for Money

July 2015

Paul Underwood

2

“All education organisations are

continuing to seek value for money,

whilst delivering an improved student

experience by finding smarter ways of

doing things”

3

Drivers

Funding Cuts

Opportunities

Competition

Student expectations

Capital investment

Good management

What is it?

Economy

EfficiencyEffectiveness

Student Experience

Staff Experience

Sustainability

5

Questions being asked…

• How do we match our income streams and costs?

• Are we providing student services in the best way?

• Do we have the right structures in place?

• How efficient are our processes?

• Are we ‘gold plating’ any of the support services?

• Are staff utilised in the best way (both teaching and non teaching)?

6

Questions being asked…

• What alternative income streams can we generate?

• How effective is our marketing and communication?

• Are staff and students sufficiently engaged?

• Do we have the right sustainability focus e.g. carbon and energy?

• What is ‘Open data’ and how does it impact us?

7

In practise

• Support and admin activities across the college incl. student hub

• Curriculum support

• VfM Strategy and reporting

• Process Improvement/ Lean Workshops

• College wide transformation process design and implementation

• 19+ faculty review

• Estates & Facilities / Shared Services review and implementation

• Capital projects review

• Activity Based Costing

• Learner support

• Salary sacrifice

8

Typical Short Comings

• Project Management

• Dashboard/ scorecard

• Alignment to budgets

• Reporting mechanisms

• Collaboration and insight

• Link to student and staff surveys

• VfM Steering composition

• Scope of initiatives

• Lack of commercial or business skills

Lean Education!!

Transport Movement of paperwork. Excessive email, cc/bcc, attachments. Hand-outs

Inventory Brochures and marketing material. Hand-outs. Induction packs. Stationery

Motion Paperwork being manually passed between people/ departments. Walking to computers, copiers and printers.

Potential Staff not effectively utilised. Staff doing jobs not trained for.

Waiting Systems down. Information from students not received on time.

Over processing

Re-entering data and information. Unnecessary reports. Multiple hand offs.

Over production Duplicate data entry. Printing when not required.

Defects and rework

Students enrolled on wrong course. Incorrect personal details. Wrong classroom

How can we do things better and eliminate waste in what we do?

10

In summary

More Sustainable

College

Lower Cost

Better Service

11

Questions