www.centrefoi.org.uk proactive publication seminar proactive publishing: a way to manage information...

36
www.centrefoi.org. uk Proactive publication seminar Proactive publishing: a way to manage information requests? -Claire Turnbull, Scottish Parliament Proactive publication: some examples – Sarah Hutchison, Office of the Scottish Information Commissioner FOI Practitioners’ Conference, 27 June 2013

Upload: chase-mcgarry

Post on 28-Mar-2015

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

www.centrefoi.org.uk

Proactive publication seminar

Proactive publishing: a way to manage information requests? -Claire Turnbull, Scottish Parliament

Proactive publication: some examples – Sarah Hutchison, Office of the Scottish Information Commissioner

FOI Practitioners’ Conference, 27 June 2013

Page 2: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Proactive publishing – a way to Proactive publishing – a way to manage information requests? manage information requests?

Page 3: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Proactive publication and FOIProactive publication and FOI

We now publish even more information than before Replied to hundreds of individual FOI requests Looking for trends FOI processes and training Learned things along the way

Page 4: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Proactive publishing examples and Proactive publishing examples and backgroundbackground

Quarterly MSP expenses Management plans and SPCB papers Supplier contracts database Management plans/ papers/reports/minutes MSP biographies/downloadable photos Quarterly catering budgets

Page 5: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Reasons for proactive publishing Reasons for proactive publishing

We want you to know what we do High profile/reputation Public purse/ cost & efficiency Statutory reasons Cultural reasons Feedback Technical ease

Page 6: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Publishing RisksPublishing Risks

Vast amount of information Preferred formats Access New requirements/developments Updating

Page 7: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Publishing RisksPublishing Risks

Personal data Commercially sensitive information Copyright requirements – ours to publish? Of broad or personal interest? Could prompt more questions Consistency League tables

Page 8: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Benefits of proactive publishingBenefits of proactive publishing

Expectations/reputation Underpins what we do Economic Context is provided in our replies Can publish in own time No 20 day deadline An additional resource for requesters Could be published (whatdotheyknow)

Page 9: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Benefits of proactive publishingBenefits of proactive publishing

Efficient/small team Fewer individual requests/replies More positive input for us Answering questions before they are asked It’s about transparency

Page 10: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Lessons Learned…..Lessons Learned…..

Publish at the beginning……not at the end FOI requests can identify trends Publishing can reduce requests Third parties may publish Timing and sensitivities Managing expectations Digital environment

Page 11: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Next steps and open dataNext steps and open data

Digital environment - open data and datasets Mobile formats Open data working group

Page 12: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Any questions?Any questions?

On risks?

On benefits?

On lessons learned?

Page 13: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure LogDisclosure Log

Developed and running for several years Linked to database Contains many replies spanning wide range Organised by reference number and date Can be searched Second version more user friendly Feedback

Page 14: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure LogDisclosure Log

Located near publication scheme on website Additional internal/external resource Higher quality of replies? Must be consistent Previous examples to inform new replies

Page 15: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure Log ConsiderationsDisclosure Log Considerations

Where and how to publish What information to publish Costs and technical requirements Extracts or whole reply? All replies or only some? Might encourage more requests League tables Staff time to add details and publish Risks of errors

Page 16: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure Log ConsiderationsDisclosure Log Considerations

Keeping data up to date Additional work When to archive Responses out of date Personal data Copyright, ours to publish?

Page 17: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure Log ConsiderationsDisclosure Log Considerations

We determine when to publish Within 24 hours of answering Shows transparency Shows consistency An additional resource for requesters Internal resource Replies could be published anyway

Page 18: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure Log ConsiderationsDisclosure Log Considerations

It’s not a secret its published! Can answer all or part of new requests Can reduce time answering new requests Quality of responses

Page 19: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Disclosure Log ConsiderationsDisclosure Log Considerations

Technical requirements Additional processes Keep adding information regularly Must be kept up to date Hyperlinks must work Consistency Personal data removed

Page 20: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Proactive publication – some examples

Page 21: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Case study 1 – Menie Estate

Page 22: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 23: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 24: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 25: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

How many applications to the Commissioner?

Page 26: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Case study 2 – Release of the Lockerbie bomber

Page 27: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 28: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 29: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 30: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

How many applications to the Commissioner?

Page 31: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 32: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

Case study 3 – Edinburgh property repairs

Page 33: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 34: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

How many applications to the Commissioner?

Page 35: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive
Page 36: Www.centrefoi.org.uk Proactive publication seminar Proactive publishing: a way to manage information requests? - Claire Turnbull, Scottish Parliament Proactive

How many requests to the Council?