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www.ecdl.gr www.ecdl.gr ECDL ECDL Hellas Hellas Dr. Ioannis Dr. Ioannis Markassiotis Markassiotis Training Manager Training Manager

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Page 1: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

www.ecdl.grwww.ecdl.gr

ECDLECDL Hellas Hellas Dr. IoannisDr. Ioannis MarkassiotisMarkassiotis

Training ManagerTraining Manager

Page 2: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance Learning

• What is distance learning?• What does distance learning look like?• Can effective learning occur within distance learning

environments?

Page 3: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance Learning- DefinitionDistance Learning- Definition

“Structured learning that takes place

With or Without

the physical presence of the instructor”

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What is distance learning?What is distance learning?

• Distance education takes place when teacher and student(s) are separated by physical distance, and technology (i.e, voice, video, data, and print), often in concert with face-to-face communications, is used to bridge the instructional gap.

• Any time, any place, self-directed learning at a distance!

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Distance LearningDistance Learning

Tracking and Management

Classroom Online LIVE Online ANYTIME

Content Parity

Training Models

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Benefits to the CustomerBenefits to the Customer

Distance Learning works when customers:Distance Learning works when customers:– Don’t have the time to sit in ILTDon’t have the time to sit in ILT– Want a combination of self study and instructor led trainingWant a combination of self study and instructor led training– Want a more effective way to learn than traditional eLearningWant a more effective way to learn than traditional eLearning– Want hands on experienceWant hands on experience– Want the highest quality content and instruction available for Want the highest quality content and instruction available for

online learningonline learning

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Active LearningActive Learning

• If you tell me, I will listen• If you show me, I will see• If you let me experience, I will learn.

Lao Tzu (6th Century BC)

Page 8: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance Learning - OutlineDistance Learning - Outline

• Need• Definitions• History• Delivery models• Opportunities• Barriers• Internet and the World-Wide-Web• Economic and social issues• Case Studies

Page 9: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance Learning – The needDistance Learning – The need

• Any time, any place• Convenience• Asynchronous access• Remote locations

Page 10: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance Learning - Definitions – 1 - Definitions – 1

• Distance learning -- student and teacher separated in place and/or time

• Asynchronous learning -- educational material may be accessed at the student’s convenience

• Distance education -- the delivery of a complete course or program at distance

• Multimedia courseware -- course material containing a variety of media types, e.g., text, audio, graphics, video, animation

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Distance LearningDistance Learning - Definitions – 2 - Definitions – 2

• Distance learner -- the student receiving educational material at distance

• Distance teacher -- the person primarily responsible for developing and delivering the educational material

• Mentor -- a person responsible for assisting the distance learner• Competency-based education -- assessment of knowledge

learned versus the accumulation of credits

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Distance LearningDistance Learning - Definitions – 3 - Definitions – 3

• Content provider -- the institution that “owns” the course• Course broker -- the institution that “offers” the course • Educational infrastructure provider -- the institution that provides

the services to develop and/or delivery courses at distance

Page 13: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningHistorical perspectiveHistorical perspective

• Correspondence courses (1940’s to present)• Remote classroom facilities (1960’s to present)• Closed-circuit television networks (1960’s to present)• Video tape delivery (1980’s to present)• Satellite television (1980’s to present)• Video conferencing (1990’s)• Internet delivery (1990’s)

Page 14: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance Learning Distance Learning The ProvidersThe Providers

• Traditional universities• Not for profit institutions, e.g.

– National Technological University (NTU)– Western Governors’ University (WGU)– Open University

• For profit institutions, e.g.– University of Phoenix – Open University– ….

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Distance LearningDistance LearningTypes of programsTypes of programs

• Continuing education• Specialized training courses• Graduate courses and programs• Undergraduate courses

Page 16: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance Learning Distance Learning The Five DimensionsThe Five Dimensions

• Consider how a traditional face-to-face instructional process could be facilitated in the same synchronous manner using the Internet

• Five dimensions of the model can be identified as:– Role (teacher, student), – Participant (individual, group)– Venue (specific, any)– Interaction (one-way, two-way)– Delivery (playback, live)

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Distance LearningDistance LearningSynchronousSynchronous

Synchronous - Within synchronous learning; learning and teaching takes place in real time (same time) while the trainer and learners are physically separated from each other (place shift).

Examples include:• listening to a live radio broadcast • watching live a television broadcast • audio/video conferencing • Internet telephony • online lectures • two-way live satellite broadcast

Page 18: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningSynchronousSynchronous

A real-time, instructor-led online learning event in which all participants are logged on at the same time and communicate directly with each other. In this virtual classroom setting, the instructor maintains control of the class, with the ability to "call on" participants.

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Distance LearningDistance LearningSynchronousSynchronous

• Advantages– Live interaction—spontaneity, immediate reinforcement– Shorter completion time– High completion rates—optimizes pacing

• Disadvantages– Schedule may be inconvenient– Requires a dedicated facility

Page 20: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningDelivery ModelsDelivery Models

Asynchronous - Within asynchronous learning; learning and teaching takes place with time delay (time shift) and while the trainer and learner are physically separated from each other (place shift).

Examples include:• self paced courses taken via Internet or CD-Rom • videotaped classes • stored audio/video Web presentations or seminars recorded audio tapes • Q & A mentoring • reading e-mail messages

Page 21: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningAsynchronousAsynchronous

Participants take asynchronous courses whenever it is convenient for them. The interaction between instructors and participants occurs intermittently with a time delay.

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TitleTitle

Distance Learning - Asynchronous

Characteristic for asynchronous learning is the fact that that the trainer prepares the courseware material before the course takes place. The learner is free to decide when he wants to study the courseware.

•Advantages– Self-paced– Anytime, anywhere

•Disadvantages– No live interaction– Longer completion times

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Distance LearningDistance Learning

Examples of asynchronous and synchronous learning

ASYNCHRONOUS LEARNING SYNCHRONOUS LEARNING

Fax Telephone

E-mail Screen Sharing

Knowledge Base Chat

Newsgroups Desktop Conferencing

Computer Based Training Online seminar

Quick Reference Guide  

Page 24: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningA Common ThemeA Common Theme

• Interaction

• Communication

So, by definition, e-learning is not meant to be a solitary activity

Page 25: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Blended LearningBlended Learning

There are two types of blended learning, which includes:

• E-Learning and Classroom Training• Synchronous and Asynchronous E-Learning

Page 26: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Blended LearningBlended Learning

What is blended learning?

… learning that mixes various event-based activities, including face-to-face classrooms,

live e-learning and self-paced learning.

… a solution that combines several different delivery methods, such as collaboration software, Web-based courses

Page 27: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningOpportunitiesOpportunities

• Increase access to education around the world• Improve the quality of learning• Expand the educational marketplace• Partnerships

Page 28: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningInternet and WWWInternet and WWW

• One-third of all college courses make use of E-mail• One-quarter draw on resources of the internet• One-eighth make use of multimedia applications

Page 29: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningBarriers - 1Barriers - 1

• Costs– Development– Delivery

• Higher education funding models• Faculty and staff training• Existing policies and regulations• Security• Intellectual property issues• Access to resources

– Library– Computers

Page 30: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningBarriers - 2Barriers - 2

• Quality control– Market forces– Accreditation

• Student assessment – Delivery of examinations– Assignments– Projects

• Pedagogy• Need for open, non proprietary standards

Page 31: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance LearningSocial IssuesSocial Issues

• Absence of peer groups• Student support services• Absence of campus life

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Reasons Reasons for Distance Learningfor Distance Learning

• Provide access to those for whom conventional classes are difficult or impossible

• Accommodate different learning styles• Make learning more accessible• Educate more people

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Who benefits Who benefits from Distance Learningfrom Distance Learning

• People with old computers and limited band width connections (i.e., those who are poor or live in rural areas)

– Text and markup rather than bitmap images of text (to increase download speed)

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Accessible Accessible Distance Learning TipsDistance Learning Tips

Ensure accessible interaction among students and instructor

CAUTION: Real-time chat presents problems for people who compose their thoughts slowly or use slow input methods, and not all chats are accessible by screen readers. Chat sessions may be optional, or you may provide alternative, equivalent assignments.

Page 35: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Accessible Accessible Distance Learning TipsDistance Learning Tips

Ensure accessible interaction among students and instructor• Chat products that offer both text and voice options, such as

MSN Messenger or Simple Software’s Chatterbox (combined text and voice), are considered accessible and are well supported by assistive technologies.

Page 36: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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How People LearnHow People Learn

Page 37: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Why online teachingWhy online teaching

• Attractive to younger generation• Means of communication• Attractive to nontraditional and international students• Economically profitable

Page 38: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Strengths of Online LearningStrengths of Online Learning

• Any place, any time, anybody • Dynamic interaction among the participants• High quality dialogue• Student centered• Access to resources • Creative teaching

Page 39: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Weaknesses Weaknesses of Online Learningof Online Learning

• Computer literacy• Accessibility to computers and internet• Student must be independent• Lack online teaching abilities

Page 40: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Successful online studentsSuccessful online students

• Are highly motivated; • Are independent; • Are active learners; • Possess good organizational and time management skills; • Have discipline to study without external reminders; and • Can adapt to new learning environments

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What students expect What students expect from the teacher / facilitatorfrom the teacher / facilitator

• The students should expect that the facilitator would create a learning environment that utilizes life, work, and educational experiences as key elements in the learning process in order to make it meaningful.

• The facilitator should be able to present the curriculum in a manner that allows the student to easily translate theories into applications.

• The students should be given the proper tools to transcribe theory into practice.

• Every student should be given every opportunity to improve until the learning experience comes to an end.

Page 42: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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What students expect What students expect from the teacher / facilitatorfrom the teacher / facilitator

• Reasonable accommodations for the students' needs and desires should be made.

• The facilitator should solicit feedback from the students and listen throughout the entire process.

• The facilitator should be concerned about the students' success. • The facilitator should keep students aware of where they stand

with respect to the course evaluation process on a regular basis (i.e. weekly updates of what has been turned in and what is missing).

Page 43: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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What students expect What students expect from the teacher / facilitatorfrom the teacher / facilitator

• The facilitator should give the student timely and quality feedback on student contributions to discussion, homework, and quizzes.

• The student should expect little or no lecturing. Lecturing yields marginal results in the online environment.

• The student should not be subjected to tests requiring memorization. Case analysis would be more appropriate.

• The student should be treated politely and with respect. • The facilitator should be online everyday (at a minimum 5 of 7 days).

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The main components The main components of an online courseof an online course

• Syllabus– Course outline– Objectives – Resources – Requirements and grading– Submitting assignments

Page 45: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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The main components The main components of an online courseof an online course

• Schedule (calendar)• Units /lectures• Forum (message/discussion board)• Group work • Drop box• Tests/quizzes • Grade book

Page 46: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Instructional strategiesInstructional strategies

• Group Work• Discussion• Project• Lecture• Collaborative Learning• Self-Directed Learning• Case Study• Forum

Page 47: Www.ecdl.gr ECDL Hellas Dr. Ioannis Markassiotis Training Manager

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Distance LearningDistance Learning

DiscussionDiscussion

On what topics would you like to have e-learning courses developed?

For each topic, let’s discuss some ways you can make it engaging.

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Distance LearningDistance Learning

Thank you for participating in today’s Thank you for participating in today’s discussion.discussion.

QUESTIONS