www.ethics.qld.gov.au enhancing ethical culture through ethical decision-making ethics training

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www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Page 1: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Enhancing ethical culture throughethical decision-making

Ethics training

Page 2: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Exploring Ethics

What is the right thing to do?

Page 3: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Exploring ethics

Objective

Public Service Employees demonstrate an understanding of how public service ethics relate to their role

Page 4: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Exploring ethics

• What are my ethics?

• What are my ethics based on?

Page 5: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Ethics in the public service

• Why are ethics important?

• Why should we act ethically?

• How important are ethics in the public service?

Page 6: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Government focus on ethics

2009 Integrity & Accountability Review

• Strong rules

• Strong culture

• Strong scrutiny

• Strong enforcement

Page 7: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Government focus on ethics

Strong RulesIncluding:• One Code of Conduct for the Public

Service

• Gifts and Benefits policy

• Regulate lobbyist industry

Page 8: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Government focus on ethics

Strong Culture

Including:

• Ethical leadership

• Mandatory ethics training

• Queensland Public Sector Ethics Network

Page 9: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Government focus on ethics

Strong ScrutinyIncluding:• Integrity Commissioner role expanded

• Requirement to publish departmental gifts registers

• Reform State Procurement Policy

Page 10: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Government focus on ethics

Strong Enforcement

Including:

• Crime and Misconduct Commission

• Public Service Commission

• Effective public interest disclosure laws

Page 11: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Ethics in practice

Page 12: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Mandatory annual ethics training

Promoting

the highest standards of

integrity and accountability

from everyone

in public office

Page 13: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Qld Public Service Ethics

• Integrity & impartiality

• Promoting the public good

• Commitment to the system of government

• Accountability & transparency

Page 14: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Qld Public Service Ethics

Integrity & Impartialitybecause:

public office involves a public trust,

we seek to

promote public confidence

in the integrity of the public sector

Page 15: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Integrity & Impartiality

public sector entities: a. are committed to the highest ethical standards b. accept and value their duty to provide advice which

is objective, independent, apolitical and impartial c. Show respect towards all persons, including

employees, clients and the general public d. acknowledge the primacy of the public interest and

undertake that any conflict of interest issue will be resolved or appropriately managed in favour of the public interest

e. are committed to honest, fair and respectful engagement with the community.

Page 16: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Integrity & Impartiality

Truthfulness

Fairness

Honesty

Not prejudiced

Unbiased

Just

Page 17: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Qld Public Service Ethics

Promoting the Public Goodbecause:

the public sector is the mechanism

through which

elected representatives of the people

deliver programs and services

for the benefit of the people of Qld

Page 18: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Promoting the public good

public sector entities: a. accept and value their duty to be responsive to both

the requirements of government and to the public interest

b. accept and value their duty to engage the community in developing and effecting official public sector priorities, policies and decisions

c. accept and value their duty to manage public resources effectively, efficiently and economically

d. value and seek to achieve excellence in service delivery, and

e. value and seek to achieve enhanced integration of services to better service clients.

Page 19: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Promoting the public good

actions that benefit

the

people of Queensland as a whole

Page 20: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Promoting the public good and our system of government

Page 21: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Qld Public Service Ethics

Commitment to the System of Government

because:

public sector entities have

a duty to uphold the system of govt

and the laws of the State, Commonwealth and local government

Page 22: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Commitment to the system of government

public sector entities:a. accept and value their duty to uphold the

system of government and the laws of the State, the Commonwealth and local government; and

b. are committed to effecting official public sector priorities, policies and decisions professionally and impartially; and

c. accept and value their duty to operate within the framework of Ministerial responsibility to government, the Parliament and the community.

Page 23: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Commitment to the system of government

the government (elected by the people)

and the

laws and institutions (public service and courts)

Page 24: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Qld Public Service Ethics

Accountability & Transparencybecause:

public trust in public office

requires

high standards of public administration

Page 25: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Accountability & Transparency

public sector entities: a. are committed to exercising proper diligence, care and

attention b. are committed to using public resources in an effective and

accountable manner c. are committed to managing information as openly as

practicable within the legal frameworkd. value and seek to achieve high standards of public

administration e. value and seek to innovate and continuously improve

performance, and f. value and seek to operate within a framework of mutual

obligation and shared responsibility between public sector entities and public officials.

Page 26: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Accountability & Transparency

to act responsibly so our actions and decisions can be explained

being open and candid so our actions and decisions can be easily understood

Page 27: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Exploring ethics

How will you

demonstrate

ethical responsibility

at work?

Page 28: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

Applying EthicsPublic Service Employees are able to:• identify ethical dilemmas, risks and breaches at

work • apply public sector ethics principles to ethical

dilemmas • respond appropriately to ethical risks and

breaches • access appropriate sources of advice for dealing

with ethical issues • identify actions they will commit to in order to

uphold public sector ethics in their day to day work

Page 29: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Applying ethics to dilemmas

Recognising

•ethical dilemmas

•risks and

•breaches

Page 30: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Applying ethics to dilemmas

ask yourself

• Am I doing the right thing?

• Test your decision– Apply the ethics principles– Apply the law

• Get advice

Page 31: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Applying ethics to dilemmas

Test your decision:

• Is it the right thing to do?• How would the public view this?• How will this impact on those affected?• How would you feel if this was done to

you?• Does this demonstrate ethical leadership?

Page 32: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training
Page 33: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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1. Throughout your decision

ask yourself

• Am I doing the right thing?• Record

– information– process– reasons– decision

• Communicate– confidentially– with those involved

Page 34: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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2. Preparing the decisionfilling the GAP in your knowledge

• Gather and assess information– relevant– Confidentially

• Apply laws

• Policy & procedures– service wide– agency specific

Page 35: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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3. Developing the decisionGOT it sorted… then…

• Get advice– independent– what you need to hear

• Options & consequences - what are they?

• Test your decision– ethics– law

Page 36: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

www.ethics.qld.gov.au

GO….. and Act on your decision

(refer if you need to)

after the decision

• Consider & reflect– on your process & decision– would you change anything if you could do it again?– can agency processes be improved?

• Tell– others what you have learnt

Page 37: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Responding to ethics risks & breaches

• Reporting risks and breaches

• Questioning unethical behaviour

Page 38: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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What if the law is wrong?

• Is the issue how the law has been interpreted, or the law itself?

• Raise the need for policy change or legislative amendment through your agency’s processes.

• If there is agreement that changes are needed, seek advice about what should be done with your decision.

Page 39: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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What if you don't agree with a direction or decision ?

• Discuss your concerns with someone you respect.

• You must comply with all reasonable and lawful work instructions, whether or not you personally agree with a given policy direction.

• You can refuse directions that are unreasonable or unlawful.

• Seek advice before taking this step.

Page 40: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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What if you think a decision or actions is not in the public interest?

• Public interest disclosure information provided to an appropriate organisation about certain types of wrongdoing in the public sector

• It may be helpful to seek advice before making a public interest disclosure

Page 41: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Ethics advice

Review the issues and your options with someone

independent who you respect who will tell you

what you NEED to hear

rather than what you want to hear

Page 42: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Ethics advice

Your supervisor or manager

Your agency ethics human resources area, or legal area

• PSC Ethics Advisory Service1300 038 472 www.ethics.qld.gov.au

• Crime and Misconduct Commission: 3360 6060 www.cmc.qld.gov.au

Page 43: Www.ethics.qld.gov.au Enhancing ethical culture through ethical decision-making Ethics training

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Applying Ethics

How will you

demonstrate

ethical responsibility

at work?