www.methoda.com methodqms quality management system

www.methoda.com

MethodQMSMethodQMS

Quality Management System

2Methoda Computers Ltd

MethodQMS

MethodQMS is a proactive consulting package that assists in the establishment and maintenance of an Organizational Quality System

Managing the process of the establishment and maintenance of the QMS

Collecting procedures, templates, worksheets & presentations

Flexible implementation – according to the organization needs & priorities


MethodQMS

MethodQMS serves as a toolbox for the quality manager. It can be adapted according to the customer’s requirements and implemented by stages.

MethodQMS enables quick building and simple, comfortable maintenance of a Quality Portal (Directory) for the organization, on a plug-and-go basis.


Organizational QMS

QMSQMS

Logistics & Operational processes

Training & Qualification

Research

Management strategy & Tools

Project co-pilot for constant improvement

Documents Management Risk

Management

Managing goals & Metrics

Maintenance

Internal & External testing

PLC

BPM

QMS


Deliverables

MethodQMS includes a wide range of deliverables:

Full/short version of the QMS guide System portfolio for managing the QMS Project work plan, for example work plan for ISO

9001:2000 accreditation Generic procedures that can be adapted quickly &

easily Templates, worksheets & presentations


Implementation Alternatives

QMS establishment For ISO 9001:2000 accreditation For improving management processes

QMS improvements Toward ISO 9001:2000 accreditation renewal Additional elements Additional supplementary subjects


Metrics

General metrics Organization accreditation for Quality standards Organizational culture formation Min bureaucracy, Max utility Control & improvement mechanisms

Specific metrics Amount of reviews Customer satisfaction Metric per core procedure


Typical QMS Challenges

Challenges in Problem Identification

Challenges in Investigation

Challenges in Planning

Challenges in Review & Approval

Challenges in Implementation

Challenges in Effectiveness

Quality is free if you do everything else right!Quality is free if you do everything else right!


QMS Work Plan

Activity 01 02 03 04 05 06 07 08 09 10 11 12

Establishing QM unit & methodologiesGap analysis

QMS analysis

Building quality portal

Training

Steering committee/

Management auditsMetrics

Certification process (SII)

Future work plan


Phase 1 - Getting started

Setting a coordination of expectations meeting with the organization management

Appointing Quality Manager POC

Building QMS folder

Establishing procedures & methods for managing the project

Setting a start-up meeting with the organization management

Establishing QM unit & methodologies

Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Example of QMS Project Folder


Phase 2 – Gap Analysis

Identify core procedures

Mapping cross-organizational procedures

Mapping derived procedures, templates & forms

Mapping tools & SW

Mapping proficiencies & training

Mapping systems & projects

Costing the QMS project

Preparing gap analysis document


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 3 - QMS Analysis

Preparing QMS portfolio

Writing Quality guide

Establishing procedures templates

Writing Quality procedures


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 4 - Building Quality Portal

Selecting the website configuration

Website realization


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 5 - Training

Preparing training & deployment programs

Mapping the different groups in the organization

Preparing training kits for each procedure

Training Quality leaders in the organization

Training the entire organization


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 6 - Steering committee/Management audits

Presenting the QMS status to the organization management

Quality activities performed Quality audits results Corrective/preventing actions &

customer complaints Metrics analysis Satisfaction review (optional)

QMS based ISO Required at least once a year


Gap Analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 7 - Metrics

Defining organizational metrics, including metrics for core procedures

Summarizing & analyzing the metrics continuously

Periodic summarization of the metrics & defining corrective actions


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 8 - Certification Process (SII)

Performed by an external factor

Close supervision by the Quality leaders

Preparing corrective actions

Recurring audits


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


Phase 9 - Future Work Plan

Analyzing QMS status in the organization

Defining corrective activities

Preparing future work plan Management level Department/Unit level Project level

Defining additional subjects to focus on from the QMS


Gap analysis

QMS analysis


Training

Steering committee/

Management audits

Metrics


Future work plan


On-going Quality activities

Management level Rising problems as a result from the Quality audits Updating the Quality policy & its goals Analyzing the metrics results Updating working procedures Selecting & integrating tools Risk management Work plan follow up

Department/Unit level Similar to the management level


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