www.superstructuregroup.com human factors and sms? presentation by eddie rogan aviation solutions...

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www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

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Page 1: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Human Factors and SMS?

Presentation

By

Eddie Rogan

Aviation Solutions Director

Superstructure Group

Page 2: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

What is AQD ?

AQD is the world’s leading aviation Safety and Risk Management software, used by more airlines to support their SMS than any other system

AQD facilitates application of best practice safety management and quality assurance principles to effect a cycle of continuous improvement as defined in the ICAO SMS process

AQD provides a comprehensive set of flexible and easy to use tools to support each phase of the process

Page 3: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

What is AQD ?

Page 4: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

91 CustomersAirlines, airports, ATCs and aviation authorities including....

Page 5: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

91 Customers

We also have an Australian railway customer......................

Page 6: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

How AQD Works

AQD enables your organisation to: Gather data from multiple sources Analyse it with ease Track documented fixes Monitor on going operational integrity

Page 7: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Safety Audits Risk Assess

OpsEnvironment Health and

Safety

Human Factors

Security

Integrated safety & risk management

A single view of Safety data

Page 8: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

What is AQD ?

One-stop-shop for safety and risk informationOne-stop-shop for safety and risk information

AQDAQD

A single view of information

A single view of information

IncidentsIncidents

DispatchersDispatchers

ReportsReports

Ground crewGround crew

Flight AttendantsFlight Attendants

Airport StaffAirport Staff

PilotsPilotsIOSAIOSA

Internal AuditsInternal Audits MechanicsMechanics

IEPIEP

LOSALOSA

Safety reports, Audits and Risk Assessments

Safety reports, Audits and Risk Assessments

Flight DataFlight Data

Integrated Risk ManagementIntegrated Risk Management

Safety

Quality

Security

Occupational

Environmental

etc

Safety

Quality

Security

Occupational

Environmental

etc

Human FactorsHuman Factors

Page 9: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Jim Reason’s Theory

Occurrence Hazard

ReportAudit

Programme

Latent Condition

s

Finding

Cause

ActionActionAction

Finding

Cause

Action

Cause

Defences

Investigate

Page 10: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Page 11: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Finding

Cause

Action

Page 12: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

How AQD Works - Monitor

Page 13: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Functionality Summary

Report Incidents and Occurrences

Manage Investigations

Manage Audits

Identify Causal Factors

Track Actions

Manage Risk

Analyse data

Communicate to management and staff

Page 14: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Our Vision

To be the global leader in enterprise risk management information systems that meets the needs of the converging executive operational arenas and drives behavioral changeBy:

• Expanding an already proven user friendly set of processes

• Leveraging established blue chip industry relationships and experience

• Delivering automated and integrated best practice business risk processes across the enterprise

Benefits• Reduction of risk, costs and disruptions• Organizational insights• Process to drive behavioral change

Page 15: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Realising the Vision

Aviation Safety & Quality Management System

Safety & Risk Management

Enterprise Risk Management

2008-2009

2009 +

Page 16: Www.superstructuregroup.com Human Factors and SMS? Presentation By Eddie Rogan Aviation Solutions Director Superstructure Group

www.superstructuregroup.com

Thank You.