www.superstructuregroup.com human factors and sms? presentation by eddie rogan aviation solutions...
TRANSCRIPT
www.superstructuregroup.com
Human Factors and SMS?
Presentation
By
Eddie Rogan
Aviation Solutions Director
Superstructure Group
www.superstructuregroup.com
What is AQD ?
AQD is the world’s leading aviation Safety and Risk Management software, used by more airlines to support their SMS than any other system
AQD facilitates application of best practice safety management and quality assurance principles to effect a cycle of continuous improvement as defined in the ICAO SMS process
AQD provides a comprehensive set of flexible and easy to use tools to support each phase of the process
www.superstructuregroup.com
What is AQD ?
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91 CustomersAirlines, airports, ATCs and aviation authorities including....
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91 Customers
We also have an Australian railway customer......................
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How AQD Works
AQD enables your organisation to: Gather data from multiple sources Analyse it with ease Track documented fixes Monitor on going operational integrity
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Safety Audits Risk Assess
OpsEnvironment Health and
Safety
Human Factors
Security
Integrated safety & risk management
A single view of Safety data
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What is AQD ?
One-stop-shop for safety and risk informationOne-stop-shop for safety and risk information
AQDAQD
A single view of information
A single view of information
IncidentsIncidents
DispatchersDispatchers
ReportsReports
Ground crewGround crew
Flight AttendantsFlight Attendants
Airport StaffAirport Staff
PilotsPilotsIOSAIOSA
Internal AuditsInternal Audits MechanicsMechanics
IEPIEP
LOSALOSA
Safety reports, Audits and Risk Assessments
Safety reports, Audits and Risk Assessments
Flight DataFlight Data
Integrated Risk ManagementIntegrated Risk Management
Safety
Quality
Security
Occupational
Environmental
etc
Safety
Quality
Security
Occupational
Environmental
etc
Human FactorsHuman Factors
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Jim Reason’s Theory
Occurrence Hazard
ReportAudit
Programme
Latent Condition
s
Finding
Cause
ActionActionAction
Finding
Cause
Action
Cause
Defences
Investigate
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Finding
Cause
Action
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How AQD Works - Monitor
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Functionality Summary
Report Incidents and Occurrences
Manage Investigations
Manage Audits
Identify Causal Factors
Track Actions
Manage Risk
Analyse data
Communicate to management and staff
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Our Vision
To be the global leader in enterprise risk management information systems that meets the needs of the converging executive operational arenas and drives behavioral changeBy:
• Expanding an already proven user friendly set of processes
• Leveraging established blue chip industry relationships and experience
• Delivering automated and integrated best practice business risk processes across the enterprise
Benefits• Reduction of risk, costs and disruptions• Organizational insights• Process to drive behavioral change
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Realising the Vision
Aviation Safety & Quality Management System
Safety & Risk Management
Enterprise Risk Management
2008-2009
2009 +
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Thank You.